Driver Education the EZ Way, Inc.

Negative experience: My son is currently enrolled at EZ Way Drivers Training in Jackson, MI for segment 1. I DO NOT RECOMMEND this company, EVER. My older son used Acceler8, which I whole heartedly endorse, but this particular class worked with our schedule. The customer service side of this business is absolutely horrendous. Every employee I had an interaction with was rude, bitchy and disrespectful every time I reached out whether it was to enroll, pay for the course, or ask questions. Their communication is also terrible. They changed drive times without telling the parents after they had already been scheduled and are asking me to pay an additional charge to make up for the missed time, because I didn't know about the change. I called the company during the day and they gave me the instructors number and the times they had on the schedule, which matched my calendar. After asking the instructor about the changes in schedule I left. When I got home I found that the instructor sent a text message to me that was intended for another employee, I assume, because she called me a liar in the text. DO NOT USE THIS COMPANY! The original owner should be wholly disappointed in what his company has become. The only reason I gave 1 star is because I had to give it a star rating to post a review.

Fantastic experience: EZ-Way Driver Training, Inc. is not to be confused with EZ- Way Driver Testing, Inc. They are two separate businesses with very similar names, but they offer different services. E-Z Way Driver Training Inc. provides Segment 1 and 2 driver training opportunities and E-Z Way Driver Testing, Inc. is the company that offers the road test for those individuals who have already completed their driver’s training and their driving hours. EZ-Way Driver Training, Inc. in Jackson is absolutely phenomenal. The segment 1 and 2 classes there are outstanding. The instructors and the office staff at this location are professionals who get the job done right. They are amazing to work with and we had a fantastic experience there. We made the right choice doing segment 1 and 2 with EZ-Way Driver Training in Jackson, MI. I highly recommend them!

Negative experience: My daughter was failed because she had 2 instructors that couldnt figure out there individual jobs, and for the color of her skin. The instructor Jake woke up on the wrong side of the bed due to the current uproar in our country and decided to bring his personal feelings to work! He didnt greet us with a hello or how are you. He greeted us with get out of the car and go over here! I could continue, but my point is dont go here!

Negative experience: I took my instructional driving perfectly fine and by the end of the class, i was given my report with the instructor commenting about my weight more than my driving. Keep in mind that I’m a minor and it extremely hurt my feelings, I don’t even think it’s allowed.

Fantastic experience: This company is very nice, they are very good about communicating and getting back with you as soon as possible. The teachers are very nice and patient and are very flexible if you need to reschedule a drive time or make up a class you miss. The classes they hold have changed buildings a couple times, but of the classes I took the building was always nice and clean and we were supplied pencils and whatever paperwork we needed. It seems like most of the bad reviews are talking about a driving test, but this company does not administer the driving test, they offer driving classes but not the test. So to anyone who reads the bad review that have to do with the driving test they are referring to the company called EZWay Testing. They are most likely not talking about Driver Education the EZ Way.