Top Driver Driving School

Negative experience: The in classroom instruction is great. However, if you are trying to get behind the wheel driving lessons, good luck. Every month I am on their website for hours at a time- you would think I’m trying to score Taylor Swift concert tickets. It’s extremely frustrating.

Negative experience: The experience with Top Driver is sufficient to meet the IL legal requirements for obtaining a license; however, I would look elsewhere before enrolling here. (1) Scheduling drives is an exercise in frustration. It is managed via portal with schedule refresh once a month, during the middle of the day, on a Wednesday. If you aren't available to login at that moment, you will be locked out of scheduling until the next month as appointments are all full. (2) When attempting to get additional information on pick up / drop off locations (home vs at the school) or to resolve scheduling issues, calls are routed to their corporate staff who do not have any more information than what is already in the portal and who are not supportive in finding solutions. (3) As a final note on the experience, my child lost confidence in driving after the first experience of road lessons with this school. The instructor suggested there was not adequate prior experience for my child to sign up for in-car lessons and that the students should develop their driving skills before attending in-car lessons with the school. My child had driven with me for many hours prior to this lesson, but was nervous and therefore very cautious in driving. My conclusion from this is it seems they have lost sight of the exact point of driving school (i.e., to provide experience and to teach) and they respond to this by giving pressure to the teens to learn first elsewhere. At this point, we have paid to fulfill the state requirement but haven't found much other value in working with Top Driver.

Negative experience: They have no classes for my area unprofessional. They’re located in Libertyville and I’m located in Mundin they say we’re out of district.

Negative experience: Horrible experience attempting to get drives done. Website crashes every day the scheduling portal opens. They shifted us to a different classroom because they overbooked the class. They let us book the class and then kicked us out. No problem taking our money and then not delivering on the services.

Fantastic experience: The teachers are super chill and good at teaching but car rides with Mr. Miller were my favorite he did a great job at teaching me how to drive and he made the lessons fun (no offense to the other teachers y’all were still chill).