NEISD Driver Education

Negative experience: I called and left a message for someone to call me back and all they did was send me an email about how to register. My son tried taking this class but miscommunication, and lack of communication caused his class time to lapse. Still waiting for someone to call me back.

Negative experience: I will give 2 stars as the driving instructor was very patient and helpful for my son to learn. Otherwise, I am very disappointed in this program. It is very difficult to get all the way through the program and then get any communication to finalize to get the certification. My son had one session left and had some medical issues. I have not been able to get answers on how we can complete the program and now his permit has expired. I feel that I am out hundreds of dollars for nothing. Very sad that we signed up for this with no outcome. Update: I swill still leave this at 2 stars. We have now had to resign up for the program, pay $140 of late fees and $70 of reinstatement fee for 3 months. Very disappointing.

Negative experience: Staff seems unable to perform their job in making their credentialing available to TDLR. Instead of taking responsibility and fixing the problem they just blame others. Don't waste your time and money. Very poor customer service. They don't seem to care at all.

Negative experience: I'm currently attending this program. The education is decent but I would never recommend this place to anyone. It's practically impossible to get your permit in this program. My poor mother has wasted so much gas trying to get me a permit but they can never find this course through tdlr. We've spent hours waiting for them to. Just don't even bother.

Fantastic experience: The driver education program is well designed and has excellent profesional drivers. My son feels that he has learned each time he took driving classes and the instructor feedback has given him specific and actionable suggestions to focus on between classes.