Andrew Barron's Defensive Driving School
Information about Andrew Barron's Defensive Driving School
30311, Atlanta
Opening hours
- sunday: (closed)
- monday: 10h-5h
- tuesday: 10h-17h
- wednesday: 10h-17h
- thursday: 10h-17h
- friday: 10h-17h
- saturday: 9h-12h
Andrew Barron's Defensive Driving School: Reviews
Fantastic experience: Real lessons and Real talk from a Real guy.
Negative experience: I scheduled a course for my husband and he was met with an extremely rude response from the instructor because he was a few minutes late. Beware that if you arrive late you will likely have to reschedule, which by the way is not stated ANYWHERE on the website. After being trashed on by the instructor my husband left and later called the instructor to get a refund. The instructor lied and said that a refund wouldn’t be possible because he had already submitted my husband’s name to DDS. (He later refunded us after cornering him) When I registered I didn’t put my husband’s name or any info because the website didn’t ask for it! It just asked for card details and card holder name. Conclusion: this small company will lie to your face if it’s convenient for them, and you’ll probably get trashed on if the instructor wakes up on the wrong side of the bed lol.
Negative experience: My wife paid for a class at 9:00 AM here so that I could attend, but unfortunately there was unexpected traffic on my route and I got there late at 9:17 AM. I figured I would need to reschedule, but I decided to go in and try to explain what happened. Upon entering, the host proceeded to mouth off to me in front of a bunch of people and cut me off when I tried to speak, not allowing me to explain myself at all. After he was done giving attitude, he told me to leave and that I had to reschedule...........I listened silently, and said "ok, ill reschedule" and left. The gentleman called me back later to help me reschedule but I said I'd just like a refund and that I would go somewhere else. He said he "already submitted my info to the GA DDS so refunds aren't allowed due to compliance" but it seems he wasn't aware that when my wife paid for the course online, nowhere did the website prompt us to provide any "personal info" except for my wife's email (not mine) which was used for billing. I didn't mention that there's no way he could "submit my info" since he didn't have it yet......instead I just asked for more clarification on why they don't do refunds. He seemed to get uncomfortable when I pressed the topic and said he didn't want any trouble, so he sent me the refund. What a surprise! I thought that wouldn't work "due to compliance". Interesting. I hung up the call. I was wrong for being late, so that's no problem.....but I would think there would be some level of professionalism here, not an angry person looking to attack my character for traffic that was out of my control, and then try to fudge on a refund policy that isn't listed on their website. At least he gave me my money back....but apparently I was an exception and normally refunds aren't allowed. Felt like a scam. Horrible customer service, I'd recommend going somewhere else for your driving course.
The Ga Dept of Driver Services requires students to arrive on time.
Students could forfeit funds for being late, but I understand that things happen. I'm sorry that the young man was disappointed but we are required to
follow the DDS compliance guidelines, without exception. Mr & Mrs Sandiford, I hope you can except my apology. After 28 years Of
service I always make room learn from my mistakes..
John Barron
Director
Andrew Barron's Defensive Driving School
Fantastic experience: Mr. Barron is an excellent instructor and I highly recommend Barron's for all of your Defensive Driving needs.
Fantastic experience: Great dude!
Fantastic experience: They've been serving the community for YEARS. Thank y'all
Fantastic experience: Mr Barron was an awesome teacher. Thank you again
Fantastic experience: Very informative I came to get a lower rate on Insurance
Fantastic experience: Mr. A.Barron very wonderful and nice person fill very good to be in his class I understood a lot and I didn't know alot he help me learn a lot about Driving and understanding
Fantastic experience: U won't fall asleep. Lol
Fantastic experience: Very informative and learned a lot he made this class fun through the lectures, highly recommended!! Thank you Andrew
Fantastic experience: I had an excellent experience in my class with Mr. Barron. This course was very informative and I appreciated the commentary throughout. I definitely recommend.
Fantastic experience: Professional and helpful in every aspect. Online instructor knew the curriculum and made sure you were prepared to pass the test..
Fantastic experience: I took the defensive driving course today and the classroom setting was great. Mr Barron is a great teacher, there was never a dull moment. His style of teaching was great being that we had to do a 6 hour course. All the guys in class gave their opinions and feedback. I hope to never have to do a class of such again as it pretains to my license BUT if I do, I will come back here.
Fantastic experience: Took this class a few years ago for a ticket. It was a good educational class with a wing spot across the street when y’all got a break. I forgot who his name was but he was cool, think he from Indianapolis.
Fantastic experience: I would recommend this school to anyone needing this service.... They were very professional and very informative... Owner even provided donuts coffee and other refreshments! They treated everyone well and with respect! I'm very happy with the personal service that I received!
Positive experience: Interesting and professiobalj
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