Glen Cove Auto School

Negative experience: Please don’t do any service with these people. I paid for 6 lessons and only took 5, the last one was supposed to be my road test. It took them two months to get me an appointment, then they got the time wrong, and I ended up going on my own. When I called asking nicely for a refund since I didn’t use their car, they asked, “And who are you?” that’s their idea of customer service?! Then, when I asked to speak with someone else, both people on the phone started yelling at me. This company is completely unprofessional. Don’t waste your time or money.

Negative experience: My sister barely took her first class and the instructor hit her on the arm and yelled mean things at her. His name is Oscar Ochoa. He thinks he is paying for the class. This is not free. I called to make a complaint and he came out saying that Only the steering wheel moved him to avoid an accident. I will not file complaints because I do not like problems, but I hope that no one else happens, we must raise our voices.

Fantastic experience: I just finished my driving lessons with Oscar and he very well exceeded my expectations with how clear, comfortable, and understandable my driving lessons with him were. I would highly recommend him!!

Positive experience: My instructor Mitch was just the nicest guy, and his demeanor while driving with me was exactly what I needed to build my confidence driving. I was hit by a car as a teen and was terribly nervous to get behind the wheel and potentially do the same to someone else. Mitch, bless his heart, was always patient, never insulting, and just seemed to understand what I was thinking before I even said it. Like, if I was hesitating to make a left turn because there was a parked vehicle beside the lane I was turning into, he would notice and reassure me that we would clear, and he could brake before it could become an issue. I have nothing bad to say about my experience with him as instructor and really credit him with the progress I have made. Yes, sometimes my lessons were scheduled quite a bit far out; I get the sense that this is a very popular driving school, esp. for high school students in the area. In my case, spread out scheduling wasn't too much of an issue since I was planning to take my road test about year from when I started lessons, but definitely keep your expectations in check if you're trying to take the test and pass ASAP. I do wish that the driving school had maybe an online system to request lessons & offer individual availability, for students who have already paid for their packages. That way, someone would be able to get in line for a lesson without having to call or wait until someone is in the office to pick up the phone. The number of times I have remembered I need to call the office to schedule more lessons after 5pm is truly a shame lol Overall, my experience, esp. with Mitch, was great—will update after my road test!

Fantastic experience: Mitch has been a fantastic driving instructor. It’s always a pleasure to go for a ride with him and I’ve learned a lot from his teaching. He is always calm and makes sure that I understand the rules of the road. The office staff is also extremely helpful when I need to setup a lesson. I also did my 5 hour driving course through this school, and what could’ve been a terrible experience, was great. Thank you to the school and Mitch! I highly recommend both.