Matt Driving School

Negative experience: Worst and most unprofessional business ever. Don’t waste time with them!

Positive experience: Booked my sons first lesson, and it was really easy. It only costs $99.00. The total will be $297 for 6 hours. They did not ask for that amount upfront, which helps with my budget. I received an email with the receipt. Mark was very helpful in getting registered. He said they only require $99.00 for the first lesson. I believe 3 lessons for a total of 6 hrs is a great deal! I did my research. My son will be driving with Gilbert. There is no added fees unless you cancel with no advance notice or if you need them to pick up the student driver. My son is going to either walk or take an Uber to the school. There is no indication of insurance fees. They just said for my son to arrive and bring his permit. I'm looking forward to hearing how it all went with my son.

Fantastic experience: I had a great experience with this driving school! I did 4 hours of driving with Instructor Gilbert, and he was fantastic — patient, clear, and very knowledgeable. He made me feel comfortable and confident behind the wheel. The total cost was $260, and it was well worth it, especially since I received my certificate at the end of the session. Highly recommend this school if you’re looking for quality instruction and a smooth process!

Negative experience: Look at the reviews before you proceed also! Update to their reply: You wanted a resolution on your terms when you’re the one that made the mistake. We drove 1.25 hours to see you out of all the schools and got childcare taken care of for TODAY when we scheduled. I told you the obstacles I had and you agreed that you can fulfill. You kept on insisting to drive up there when I kept on repeating I had a kid and then you stated that was my issue. A refund didn’t solve my time wasted and ended in more family stress's due to the deployment you were aware of. When I mess up I go the extra mile for my clients. Obviously you don’t since I did ask you for an extra hour to compensate my troubles you caused. I even asked you for a reduced cost on the next lesson and you said no because your business was doing bad. With that I can see why! Hope you have a great day and fix the issues on your end that you weren’t taking the blame for. We spoke to Mark on the phone. I was clear with him that I needed to take the day off a military assignment to get my wife to the appointment. We showed up on time and they schedule someone else instead. We drove 1.5 hours here from Jamul and even had child care taken care of. When talking to Mark he wouldn’t solve the problem. I gave him a solution but wanted to talk over me and do it on his own terms. He told me the childcare was my problem and not his. By far the poorest experience I’ve had in the United States of America. They don’t care about military members and that they’re about to go on a deployment. We wasted three hours of our day and $50 on gas to drive here. We had to argue for a refund. Worst business in San Diego in my 6 years of being assigned here.

Negative experience: Respuesta: Su negocia obviamente tiene problemas de integridad. Si estuviéramos echando mentiras como propietarios de negocios no tomaríamos tiempo de hacer una calificación por un gran errór que cometió que tuvo una simple resolución. Mí esposo le dijo que con gusto si usted nos daba una reducción que regresábamos porque tiene que faltar en el trabajo. Algo que usted ya sabía! Hace que porfavor tenga responsabilidad de su fracaso. Por esa razón tiene usted 2.5 estrellas en Yelp y con gusto pondremos la foto. Se le dio la oportunidad de hacer 6 horas de manejo por $250 por el tiempo que perdimos y la falta de profesionalismo en su parte por no brindarnos el servicio. Usted le dijo a mi esposo que no le importaba la mala calificación y adelante. Eso habla mucho de su negocia y falta de calidad Saludos cordiales. Una gran decepción y falta de profesionalismo. Agendamos una cita y llegamos a tiempo y no nos atendieron. Manejamos 1 hora y media después de la desvelada y todo para que el dueño fuera rudo con mi marido en el teléfono, yo siento que lo minimizo por ser el de descendencia Mexicana. Teníamos evidencia de que era culpa de ellos y no nos querían dar resolución. Batallamos para el rembolso también. En fin de manera nos pusieron en una situación peor de lo que estábamos. No hagan negocio con este local.