
Fresh Green Light Driving School

Information about Fresh Green Light Driving School
Opening hours
- sunday: (closed)
- monday: 10h-18h
- tuesday: 10h-18h
- wednesday: 10h-18h
- thursday: 10h-18h
- friday: 10h-18h
- saturday: 10h-15h
Our comment from DrivingSchools.Directory about Fresh Green Light Driving School:
Fresh Green Light Driving School prides itself on providing excellent driving education and a supportive environment for students. Many parents and students have shared positive experiences, highlighting the following key aspects:
- Knowledgeable Instructors: Instructors like William Valenton and Amy have been praised for their expertise, patience, and ability to make students feel comfortable, contributing to a fun and effective learning atmosphere.
- Comprehensive Programs: The driving school offers well-structured classes and flexible scheduling, allowing students to adapt their lessons around personal commitments such as school or summer jobs.
- Positive Experiences: Numerous families reported that their children not only learned to drive safely but also passed their driving tests on the first attempt. Instructors are described as friendly, encouraging, and always willing to provide additional support.
- Customer Service: The staff is recognized for their responsiveness and professionalism, ensuring a smooth experience from scheduling classes to finalizing road tests.
- Comfortable Facilities: The school provides a comfortable learning environment, complete with positive feedback after each lesson and even treats like warm chocolate chip cookies during breaks!
While some feedback noted that initial online classes might need improvement, the owner is proactive in addressing any concerns, emphasizing a commitment to enhancing the learning experience for all students. Overall, Fresh Green Light Driving School has fostered a reputation for being a reliable choice for driver education, making it a great investment for the safety and preparedness of young drivers.
Fresh Green Light Driving School: Reviews
Negative experience: The classes are done over zoom and are a complete waste of time and money. The instructors spend the first 15-20 minutes talking about not being late. Then they take a 20 minute break, and then they dimiss class early. Little to no value.
As the owner, I personally follow up with every customer who leaves feedback like this to better understand their experience and explore ways we might address their concerns. This particular review caught my attention because it was the first time we'd received this type of feedback about our classes, and I was genuinely interested in learning more details.
I contacted the customer via email, and she provided her phone number for a direct conversation. The next day, I called and left a voicemail, followed by a text message to let her know I was trying to reach her.
While she didn't respond to my outreach, she did call our office to reschedule her child’s road test, which he had taken and failed the same day she posted this negative review. To demonstrate our commitment to making things right, I instructed our staff to provide both the rescheduled road test and an additional prep lesson at no charge, while also letting her know I remained available to discuss her concerns directly.
I understand that when important milestones like road tests don't go as planned, it can be disappointing for both parents and students. While I wish we could have connected directly to address her specific concerns about our classes, I respect that not everyone chooses to engage in follow-up conversations.
Our other reviews reflect our strong commitment to customer service and the quality of our instructors, but I personally take all feedback seriously - both positive and negative - working diligently to resolve any issues that arise. I remain open to discussing her experience with our classes should she wish to connect in the future.
Fantastic experience: Great experience!! Had trouble with parking at first but was already a lot better after the first lesson! My instructor was William Valenton. He is a great teacher and helped a lot especially with parking and highway driving. He is nice and good with students! Highly recommend
Fantastic experience: I had two kids take driving lessons Fresh Green Light. The staff, facility and instructors were all very knowledgable and patient. William Valenton was especially kind, helpful and supportive. He went out of his way to make sure the kids were prepared for their test, was very accommodating with appointments and even texted the kids personally congratulating them after they passed their road tests. Thank you William and Fresh Green Light.
Fantastic experience: They were very professional, kind and patient. I had the opportunity to work with Amy and she was awesome. Definitely the best driving instructor I have ever had. She was calm and patient and made me feel very comfortable. She offered great feedback/tips. I wish I would have done all the lessons with her.
Positive experience: Overall, amazing drivers ed! Helpful instructors, and fun (as they can be, it is still drivers ed) classes. However, it took a lot of time to get a drivers test with them, and the in-car lessons were pretty filled up.
Fantastic experience: We had a very positive experience at Fresh Green Light. Fresh Green Light made a very complicated, and stressful, process a great deal easier for us and our young driver. I cannot recommend them enough. Thank you.
Fantastic experience: Excellent driving school! If you want your kids to be safe and responsible on the road, I highly recommend the 30hr course and driving lessons.
Fantastic experience: Great instructors and support. We took the shorter course as my son took most of his driving from me, but the instructors were spectacular. Passed on first try to THANK YOU!!!!
Fantastic experience: My son had a top notch experience with Fresh Green Light. I feel comfortable with him now being out on the road and am confident that Fresh Green Light gave him the tools he needs to be a safe driver. Ivy, Priscilla and Kate were always so helpful and positive when I called with questions or needed help. We will absolutely use Fresh Green Light again when my daughter turns 16 and is ready to learn to drive.
Fantastic experience: Our experience with Fresh Green Light was great! The facility, staff, cars, and instructors were fabulous. We’d like to thank all for helping our son, and a special thanks to Priscilla.
Fantastic experience: This was a very well organized program and I was impressed with the staff in this Cos Cob location.
Fantastic experience: Very well organized, very easy to schedule classes. Great team!
Fantastic experience: Once again Fresh Green Light has done an outstanding job and provided the information and guidance to help my Daughter obtain her license and more importantly become a safe driver! Great job, thanks!
Fantastic experience: Excellent facility! Instructors are all very capable, friendly and knowledgeable! My daughter had a very positive experience with this location and when we got close to her driving test date, they called to make sure we got in all her driving classes in time! Can’t thank everyone enough for all their help and support to make this such a great experience for our family. We will definitely use them again when my son is 16!
Fantastic experience: I can't say enough about Fresh Green Light. They put my daughter at ease as a very anxious new driver. It is costly, but it is so valuable in all they provide. They are exceptionally professional - always coming early, always receptive on the phone, always filled with information and worthy advice, and always detail-oriented with feedback for the students. The students learn so much so easily and are fully prepared for their road tests. It is worth every penny. If I could give it more stars I would.
Barbara - thank you so much for taking the time to write such a nice review. I've shared it with the whole staff so they all know how appreciated they are by customers like you.
Fantastic experience: Well worth the time and cost. The classes are well run and comprehensive. Driving instructors put the new drivers at ease and prepare them well for the road. Nice that pickup and drop off for driving classes can be at home or school. The office staff are responsive and helpful. You can tell they enjoy their work which is very nice to see. Highly recommend the program. We signed up for 30 hours of classes but later found out the extra classes beyond the core 8 wouldn’t lower our insurance cost. So, while they are a great education, if your child can’t fit all classes in within 4 months of getting the permit, the 8-hour program may suffice.
Fantastic experience: My daughter is a great driver due to the staff at Fresh Green Light. Erica loved all staff members and learned a lot from there experience. I personally want to Thank all for helping my child.
Fantastic experience: FGL is a great program. Two of my kids went through the classes and driving and loved the teachers and drivers. Everyone is so helpful and friendly.
Fantastic experience: My daughter used the Fresh Green Light driving program in preparation to getting her CT driver's license and it was incredibly helpful. The classroom sessions were relevant and interesting and the driving sessions were particularly helpful. In addition the program has flexible scheduling to accommodate busy schedules such as summer jobs or school coursework.
Fantastic experience: The staff at FGL are friendly, helpful and extraordinarily professional.
Positive experience: FGL is a well organized, easy to use program. Thank you for all your assistance.
Fantastic experience: Fresh Green Light was a terrific resource for us. Organized, easy to use and pleasant. Thank you!
Fantastic experience: Thank you to the entire FGL staff for being so helpful in scheduling driving lessons and answering our many questions. What we liked best about FGL was being able to take classes at different locations based on what worked with our personal schedule - ideal for busy students and parents!
Fantastic experience: All 3 of my children have successfully been through the Fresh Green Light program. All enjoyed attending the classes which are so important since kids will listen to the experts but not their parents! The warm chocolate chip cookies during breaks were also a big hit plus the fact that they always seemed to know a few kids in each class. The website was very easy for my pre-drivers to navigate so that they could plan their own class schedules around their after school activities. As a parent, I loved the feedback I got immediately after each driving lesson so that I knew what skills to focus more attention on when my kids were driving with me. Lastly, we had several times when we had to shuffle our lesson & driving schedule due to the ever-changing sports schedules, and the FGL team was always happy to help us adjust our class dates so we didn't have to push back our road test date. I was very pleased with the entire program.
Fantastic experience: This is a great course. Well structured, great information and they make it easy for your teen to get to class and learn what she needs to know. My daughter learned to drive--and passed her test on the first try!!!-- and I learned a few things too; there have been many changes in driving laws. Between the teen classes and parent class, where I became a more aware driver, my daughter gained the skills and knowledge that made us both feel more confident about her being on the road alone. Thank you!
Fantastic experience: I learned so much through this! The instructors were all so friendly and helped me a lot!
Fantastic experience: Excellent driving school! Professional staff! Sent both of our teens for the 30 hour class and 8 hrs road time. Best investment for the safety of our children.
Fantastic experience: We absolutely loved our experience with Fresh Green Light! The facility, cars, instructors are all fabulous!
Fantastic experience: I had a great experience with Fresh Green Light! Alll of the intructors were patient and kind and made a great effort to make every student feel comfortable and informed on the road and in the classroom. My parents prefered Fresh Green Light to previous driving schools they used for my older siblings. Would highly recommend!
Fantastic experience: I could not have been more satisfied with the instruction my son received from Fresh Green Light. Everyone was so helpful and professional. They get 5 stars from me without hesitation.
Fantastic experience: Great, professional staff who made my son feel very comfortable on the road (so I could feel better too!!). He passed on his first try with Fresh Green Light.
Fantastic experience: Incredible all around. Excellent driving instructors, great classes, beautiful facility, easy to sign up for all the programs including the road test. Wonderful employees with gerat service.
Fantastic experience: Fresh Green Light was an excellent driving school for my son. They were very flexible in scheduling and rescheduling classes, provided very strong on-road experiences and were very organized and helpful in the overall licensing process. My son feels very comfortable behind the wheel and I feel like he is ready to drive on his own. I would use them again for my other 3 children.
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