A-1 Driving School

Fantastic experience: Great teachers! Wonderful experience! I did the online courses with the in person driving, and I have only good things to say about the whole thing. People said it would be hard to schedule drives during the summer, but I didn't have much trouble with it. Thank you A1!

Fantastic experience: My daughter had a great experience. Going to have my youngest learn through here as well!

Fantastic experience: Scheduling is difficult and challenging but we like Chuck! Make sure your instructor is Chuck and not Matthew F. Chuck is very thorough at teaching and has also taught my oldest daughter, 10 years ago. My 16 year old is impressed but was disappointed while observing Matthew today. He ended 30 minutes earlier so she had to call her sister to be picked up (I’m relieved she was able to) because the driver was afraid to go on the freeway on her first day. She said it was like driving with a buddy and he wasn’t educational nor persistent. She felt sad for that girl. We think that if they can’t do a task then have them do another one like work on parking or turns instead to get their time and money’s worth. Chuck teaches the whole time and has them repeat the assignment until they are comfortable. My girls talk highly of him and he finishes on time so you don’t feel like you’ve lost your money. It’s a great school concept but the scheduling is lousy. Not sure what other instructors they have but Chuck is our favorite!

Negative experience: My son had his final drive and realized when he got to the drive, he had lost his permit. We were charged $60 for having to cancel (bc you can’t drive without a permit!) and when I asked if they would open up a drive time so my son could complete the final requirement before getting his license the following week on his birthday, the answer was NO. It is nearly impossible to get driving times reserved… it feels like trying to get Taylor Swift concert tickets online. Their customer care has gone down hill since my oldest used them 7 years ago. Never did I see so much difficulty in completing the course and an unwillingness to help students finish up. I would go elsewhere for a private driving program bc it’s not worth the hassle, the cost, or time!!! ****Original post I gave 1 star but changed it to 2 stars bc somehow after I wrote this, no more than 2 minutes later, I had a call saying they had an opening and my son could have it… how ‘bout that! ****

Negative experience: Scheduling drive time with this school is impossible, especially if you have anything else going on in your life other than learning to drive. This school greedily overbooks their courses so that, when it comes time to schedule drive time, slots are filled almost immediately. They do not hire enough staff to accommodate their enrollment and leave the customer to fight in the hunger games to try and secure slots they’ve already paid for. Also, in my experience, they never answer the phone, so leaving a message and waiting for a call back is how they run their business. Customers and their experience is not this company’s priority. Buyer beware!