Heights Driving School

Negative experience: Worst experience I can imagine. Classroom instructor was erratic and only vaguely coherent. Older gentleman with a tendency to show the same video in multiple classes, suddenly bang on desks and shout as he rambled through odd monologues about the military while almost never touching on actual driving education . From the other reviews in the past year or two I’m actively worried this instructor is also doing behind the wheel and there’s no way I will subject my teen to that with him. Classroom had no (or minimal) AC in summer. Website information was consistently inaccurate about schedules and even the general process. Example 1 - website said one day at this location was class #1 which my teen needed, but it turned out to be class #6. Example #2 - enrollment email stated that after taking 2 of the 8 in person classes a driver could begin scheduling the 8 hours of behind the wheel, however on the phone we were told that couldn’t be done until all in person classroom time was complete. I cannot fathom how this was $500+

Negative experience: SAVE YOURSELF THE FRUSTRATION!!! Just use SafePass Driving school if you can, they had decent customer service and are willing to work with you. But THIS school is definitely not a good choice, seeing as though I had issues before I could even get started. Customer service is AWFUL!!! I’m not sure where to start but I will definitely say this school is NOT professional! I was looking for a school that could get me scheduled for behind the wheel lessons before my Temporary Permit expired. I found this school and took a look to see if they were able to do that but at the time, the very rude person I spoke with said they had no times available that were within the timeframe I was looking for. They had a nasty attitude and when I asked for a refund she said she would get that sent through to the person responsable for handling those process. 7 days later I call back in to get an update and the next person I got ahold of says it was never requested and that there WERE times available that fit my timeframe just fine. I’m obviously frustrated but remain professional, never swearing and asking for at least an email confirmation letting me know it was actually requested this time since I had found another school already and she proceeded to give me very vague responses and get upset. Not only did she rudely place me on hold after being faced with questions she as an employee SHOULD have had the knowledge to answer but when I asked for the email confirmation she told me it was policy to not send anything like that out, AND THEN FOUND A WAY TO SEND THAT TO ME ANYWAY! So now after being frustrated and lied to, I await for the person that handles refunding to actually look at the request which could be days, weeks or even months away because I also could not be given a time frame for that either.

Negative experience: Joe Dixon is absolutely a joke. I would not recommend him at all.

Negative experience: literally the biggest waste of money of my life. i had an old black guy i don’t remember his name but he was very unprofessional. he took control of the wheel and the brake entirely too much. there were times i wouldn’t even put my foot on the break but the car would stop. he was very ignorant and rude to me the entire time but didn’t act like that with other students. i hated every single second of it and i will be following up on this because for 550 dollars of my hard earned money i learned NOTHING.

Negative experience: Absolutely terrible. Teacher is totally incompetent and has no idea what’s going on. Nobody there has any idea what the class is actually for or what it will actually do to help you. One of the worst experiences I’ve had in a long time.