Starved Rock Harley-Davidson

Fantastic experience: Really nice dealership and nice people!!!

Negative experience: While buying motorcycle, they were super friendly and fast in completing things and even waited late after hours to sell me the motorcycle. They are absolutely lazy when you need service with no profit involved. Its been 2 months since I cancelled the extended service & GAP insurance on my motorcycle. But they still did not process my request. I called to follow-up at least 15 times in these 2 months. I even lost my (low-interest) refinance offer because of these Zootopia SLOTHS. i am never going back here.

Fantastic experience: Great Dealership! Friendly and knowledgeable staff! Reasonable service and the technicians are top notch! Loved the used motorcycle selection and enjoyed looking at the new bikes!

Negative experience: Tim purposely miss led and would even go as far as lying to a very young Harley owner that consistently visits your store and he isn’t very helpful Tim needs to understand we pay his check and with out us he wouldn’t have a job so if Tim continues on his path I will assure you that you will lose my business

Positive experience: Not enough women's riding accessories! Tim, thank you for responding. I am not local. We stopped in on our ride home. I was looking for women's gloves particularly. I am glad to hear you're working on it, and hopefully, you'll get more than just "cute clothes."