Top Driver Driving School

850 Tower Dr Ste 114, 60046, Antioch
Top Driver Driving School
850 Tower Dr Ste 114
60046, Antioch
+1800-374-8373

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-17h
  • saturday: 8h-12h

Top Driver is Chicagoland's largest private driving school with over 40 classroom locations. We take pride in our advanced instructor training program and engaging proprietary curriculum. We give you the flexibility to choose the driver education class that best fits your schedule: from teen driving lessons to adult online classes to even a refresher driver education online course. We take pride in serving the residents of Lake Villa, IL, and look forward to the many more years ahead.

Our comment from DrivingSchools.Directory about Top Driver Driving School:

Top Driver Driving School offers a comprehensive and educational experience for new drivers, with many parents praising the knowledge and patience of their instructors, particularly Mr. Gonzalez and Mr. K.

Positive Highlights:

  • Instructors are described as patient, knowledgeable, and friendly, making lessons enjoyable for students.
  • The school provides a variety of scheduling options, with many parents noting that they appreciated the convenience of being picked up from home for driving lessons.
  • Students have reported feeling confident and well-prepared after completing their courses, with successful road test outcomes.
  • Good communication and responsiveness from staff have been acknowledged, with many parents feeling supported throughout the learning process.

Areas for Improvement:

  • Some customers have experienced challenges with scheduling driving lessons, particularly during peak times when availability can be limited.
  • A few users noted frustrations with the online scheduling system and the need to book appointments quickly before slots are filled.

Despite some scheduling hurdles, the overall sentiment is one of satisfaction, with many families recommending Top Driver as a top choice for driver education. The school is dedicated to fostering safe and intelligent driving among its students.

Top Driver Driving School: Reviews

4.5/5 (62 Reviews)
Brian Salbilla 5 months ago

Fantastic experience: Used Top Driver for both kids and they learned valuable lessons. Using TD for the road test is great - highly recommend!

Top Driver Driving School
Top Driver Driving School

We appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

JASON SHEETS 6 months ago

Fantastic experience: Thank you for such a great experience. Mr. Gonzalez is such an asset to the company. He is very patient and knowledgeable. Kudos to him! My daughter was always happy to know that he was her assigned instructor. Thank you for making a difference, Mr. Gonzalez!

Top Driver Driving School
Top Driver Driving School

We appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Rachael Deck 6 months ago

Fantastic experience: Teachers were friendly. Knowledgeable, and patient. Would highly recommend!

Top Driver Driving School
Top Driver Driving School

Hi, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Brett McCabe 6 months ago

Fantastic experience: Overall great experience! It was nice that I was able to take the drivers test before I turned 16. All drives and classes were helpful.

Top Driver Driving School
Top Driver Driving School

Hi, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Natasha Seger 7 months ago

Fantastic experience: My child had a great experience

Top Driver Driving School
Top Driver Driving School

Hi Natasha, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you and your family a lifetime of safe, intelligent driving.

Stacy R. 7 months ago

Fantastic experience: My child had a great experience through this program, particularly at the Lake Villa location. Would highly recommend.

Top Driver Driving School
Top Driver Driving School

Hi Stacy, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you and your family a lifetime of safe, intelligent driving.

Naomi Grace 7 months ago

Positive experience: Two of my teens have taken drivers ed here (and one took their road test). Both kids loved Mr. K and always talked about how fun he made the lessons. I will say that it’s a pain in the butt to schedule the driving lessons as more than once I wasn’t able to schedule more than one lesson for the month as there were no appointments or the available appointments didn’t match what worked with our schedule

Top Driver Driving School
Top Driver Driving School

Hi Naomi, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you and your family a lifetime of safe, intelligent driving.

Sharon Croom-Kroll 7 months ago

Fantastic experience: Mr. K was absolutely outstanding throughout the whole Top Driver experience! He made my son feel very comfortable.

Top Driver Driving School
Top Driver Driving School

Hi Sharon, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

jeremy v 9 months ago

Fantastic experience: Great program. Taking the driving test with them was nice on my son to be in the same car he was practicing in

Top Driver Driving School
Top Driver Driving School

Hi Jeremy, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our students with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Rick Flasco 10 months ago

Fantastic experience: Very helpful, respect full and kind.

Top Driver Driving School
Top Driver Driving School

Hi Rick, thank you so much for your positive feedback. We are so happy to hear you enjoyed your experience at Top Driver!

Izzie Bell 10 months ago

Positive experience: Great experience with top driver. Only issue is scheduling times for behind the wheel can be tough. But as long as you get online right at the designated date/time you’re okay. They do have many locations so you have some options. All the driving instructors were helpful and made my daughter feel comfortable. We paid for the middle package and happy we had the extra lessons. We did the driving test through top driver as well and glad we did it.

Top Driver Driving School
Top Driver Driving School

Hi Izzie, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our students with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Franz D 10 months ago

Fantastic experience: Good driving school and excellent driving instructors.

Top Driver Driving School
Top Driver Driving School

Hi Franz, we're so happy to hear that you enjoyed your experience with Top Driver. Thank you for taking the time to share your positive feedback. We wish you a lifetime of safe, intelligent driving!

Ben Zuilek 10 months ago

Fantastic experience: Very easy to to work with and prepared our daughter well

Top Driver Driving School
Top Driver Driving School

Hi Ben, we're so happy to hear that you enjoyed your experience with Top Driver. Thank you for taking the time to share your positive feedback.

Ryan Mentkowski 10 months ago

Fantastic experience: Thanks for helping my kids get better at driving!!!

Top Driver Driving School
Top Driver Driving School

Hi Ryan, we're so happy to hear your family enjoyed their experience with Top Driver. Thank you for taking the time to share your positive feedback.

Laura Ries 11 months ago

Fantastic experience: Great experience! Mr. Gonzalez was wonderful! Was able to take the road test through the school.

Top Driver Driving School
Top Driver Driving School

Hi Laura, thank you so much for sharing your thoughts about instruction with Mr. Gonzalez. We agree he is outstanding and are happy to hear you enjoyed your experience in our program. We wish you and your entire family a lifetime of safe, intelligent driving!

Andrea Kitowski 11 months ago

Fantastic experience: This business is top notch! The staff is so positive and encouraging. John Kasprzak and Darin Meyers have been so friendly and patient with all interactions. All the staff are helpful and accommodating. My kids did very well here and I would highly recommend this school.

Top Driver Driving School
Top Driver Driving School

Hi Andrea, we're so happy to hear that you enjoyed your experience with Top Driver. Thank you for taking the time to share your positive feedback. We wish you and your family a lifetime of safe, intelligent driving!

Leah Skurski 1 year ago

Fantastic experience: The instructor my daughter had was extremely knowledgeable and patient. The entire process with Top Driver was easy and stress-free. I would recommend them to anyone!

Top Driver Driving School
Top Driver Driving School

Hi Leah, we're so happy to hear that you enjoyed your experience with Top Driver. Thank you for taking the time to share your positive feedback. We wish you and your family a lifetime of safe, intelligent driving!

Laura Glassman 1 year ago

Fantastic experience: Great experience! Everything was clearly explained and followed up.

Top Driver Driving School
Top Driver Driving School

Hi Laura, we're so happy to hear that you enjoyed your experience with Top Driver. Thank you for taking the time to share your positive feedback.

Thomas Chostner 1 year ago

Fantastic experience: Carlos was very professional and helpful today.

Top Driver Driving School
Top Driver Driving School

Hi Thomas, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Beth McCann 1 year ago

Fantastic experience: We had a very positive experience! Responsive staff, lots of package options, clear and concise info and instruction. We had no problems booking in-car sessions. Definitely recommend!

Top Driver Driving School
Top Driver Driving School

Hi Beth, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Jessica Banner 1 year ago

Fantastic experience: Positive experience for my daughter all around.

Top Driver Driving School
Top Driver Driving School

We appreciate you taking the time to share about your daughter's experience, Jessica. We wish you and your family a lifetime of safe, intelligent driving.

William Glader 1 year ago

Fantastic experience: 2 of our children went here, and both learned to drive very well.

Top Driver Driving School
Top Driver Driving School

Hi William, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Hunter Noyer 1 year ago

Fantastic experience: I passed it was good I liked them

Top Driver Driving School
Top Driver Driving School

Hi Hunter, we're so happy to hear that you enjoyed your experience with Top Driver. Thank you for taking the time to share your positive feedback. We wish you a lifetime of safe, intelligent driving!

Christy Kriese 1 year ago

Fantastic experience: Darren has been the best instructor and made every drive fun.

Top Driver Driving School
Top Driver Driving School

Thank you so much for sharing your thoughts about your instruction with Darren. We agree he is outstanding and are happy that you enjoyed your experience at Top Driver. We wish you and your entire family a lifetime of safe, intelligent driving!

Julia Heischberg 1 year ago

Fantastic experience: I learned a lot from Mr. Meyer's classroom course. I also did all of my behind the wheels with him. He was very knowledgeable and he was super kind!!

Top Driver Driving School
Top Driver Driving School

Hi Julia, thank you so much for sharing your comments about Mr. Meyer. We always enjoy hearing from our students and are happy that you enjoyed your instruction. We wish you and your entire family a lifetime of safe, intelligent driving.

Sarah Gibson 1 year ago

Fantastic experience: Our teen completed her drivers Ed and passed her driving test through Lake Villa TD and they were incredible. Carlos Gonzales and Darin Meyer were amazing teachers and very supportive. She is a confident, considerate and thoughtful driver thanks to them. Thank you TD Lake Villa!

Top Driver Driving School
Top Driver Driving School

Hi Sarah, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Charlesa Arnold 1 year ago

Positive experience: My daughter completed both classroom and behind the wheel with Top Driver. We were happy with the instruction. Scheduling was a challenge at times but still doable.

Top Driver Driving School
Top Driver Driving School

Hi Charlesa, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Dave Torkilsen 1 year ago

Fantastic experience: All three of my sons used Top Driver Lake Villa. All three had amazing experiences and two took their final road test with them. Highly recommended

Top Driver Driving School
Top Driver Driving School

Hi Dave, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

C.T. Thieme 1 year ago

Fantastic experience: As a parent, this really helped lower the stress and, I think, made my student more aware of how to drive safely. Highly suggest.

Top Driver Driving School
Top Driver Driving School

Hi C.T., we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our studnets with the best possible experience, and your feedback is invaluable to us. We wish you and your family a lifetime of safe, intelligent driving.

Byron Thieme 1 year ago

Fantastic experience: passed my driving test

Top Driver Driving School
Top Driver Driving School

Congratulations on being a licensed driver, Byron! We are so happy that Top Driver played such an important part of that exciting journey. Thank you very much for sharing your experiences and we wish you and the entire family a lifetime of safe, intelligent driving!

Cori Wiedrich 1 year ago

Fantastic experience: The instructors at Top Driver were wonderful. Very knowledgeable and kind. I strongly recommend this place for future drivers.

Top Driver Driving School
Top Driver Driving School

Hi Cori, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Joli Wiedrich 1 year ago

Fantastic experience: I learned a lot from the classes. All the driving instructors were very nice.

Top Driver Driving School
Top Driver Driving School

Hi Joli, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Maya's awesome vlogs p 1 year ago

Fantastic experience: The program is outstanding and they really TEACH! Everyone is extremely professional and very responsive! I would highly recommend the Top Driver program!!!!

Top Driver Driving School
Top Driver Driving School

We appreciate you taking the time to share your thoughts about our program. We are always striving to provide our students with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Carrie Romig 1 year ago

Fantastic experience: My daughter has the best experience taking drivers education here! She actually learned so much more than I expected. Her driving instructors, especially Mr. Gonzalez, were outstanding! Thank you so much!!

Top Driver Driving School
Top Driver Driving School

Thank you so much for sharing about your daughter's driving instruction with Mr. Gonzalez. We agree he is outstanding and are happy to hear you daughter enjoyed her experience in our program. We wish you and your entire family a lifetime of safe, intelligent driving!

Steve Anderson 1 year ago

Fantastic experience: Very thorough comprehensive program. Happy with the service and treatment my daughter received at both the Lake Villa and Gurnee locations . She also completed her State drivers test with them at the Lake Villa location. Darin Mayer was the tester for that exam and was just as much an asset to their company. His thoroughness and explanations helped put my daughter at ease prior to the test. Would recommend them to anyone looking for this service.

Top Driver Driving School
Top Driver Driving School

Hi Steve, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you and your family a lifetime of safe, intelligent driving.

Nick Streicher 1 year ago

Fantastic experience: Top Driver did a very good job of preparing our daughter to drive. Great staff. Very helpful.

Top Driver Driving School
Top Driver Driving School

Hi Nick, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Donald Kmiec 1 year ago

Fantastic experience: Both of my children went through The Lake Villa Top Driver school to get their drivers license. I was very pleased with the professionalism, and the way both children received the personal attention they needed. I would highly recommend this particular location and driving school to any perspective parents out there Looking to enroll their children in a driving course.

Top Driver Driving School
Top Driver Driving School

Hi Donald, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you and your family a lifetime of safe, intelligent driving.

Benjamin Jones 1 year ago

Fantastic experience: Great course!!! They helped my daughter through all driving services. I highly recommend

Top Driver Driving School
Top Driver Driving School

We appreciate you taking the time to share about you and your daughter's experience, Benjamin. We wish you and your family a lifetime of safe, intelligent driving.

Cal Bradley 1 year ago

Fantastic experience: Great experience! Helpful and driving lessons were easily scheduled. Very nice to be able to take the driving test with them too!’

Top Driver Driving School
Top Driver Driving School

Hi Cal, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Ray Swanson 1 year ago

Fantastic experience: Top Driver has been fantastic. Their instructors are fantastic! The instruction makes such a difference.

Top Driver Driving School
Top Driver Driving School

We appreciate you taking the time to share about your experience, Ray. We wish you a lifetime of safe, intelligent driving.

Paul Hoffman’s 1 year ago

Fantastic experience: Classes were good and flexible

Top Driver Driving School
Top Driver Driving School

Hi Paul, thank you so much for your positive feedback about our program. We are so happy to hear you enjoyed your experience with Top Driver. We wish you a lifetime of safe, intelligent driving!

Amy Grant 1 year ago

Fantastic experience: Great experience! The opportunity to take the road test here is amazing!

Top Driver Driving School
Top Driver Driving School

Hi Amy, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Kathy Costello 1 year ago

Fantastic experience: Classroom instruction was well taught and well behind the wheel instruction was perfect!

Top Driver Driving School
Top Driver Driving School

Hi Kathy, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Shauna Haske 1 year ago

Fantastic experience: Amazing staff! Very good with teenagers. Explains to kids what they did wrong and helpful with correcting!! Would HIGHLY recommend Top Driver!

Top Driver Driving School
Top Driver Driving School

Hi Shauna, we're so happy to hear that you enjoyed your experience with Top Driver. Thank you for taking the time to share your positive feedback. We wish you a lifetime of safe, intelligent driving.

Scott Vincent 1 year ago

Fantastic experience: Great experience! Carlos was very good with my son. See you in a few years with our daughter. Thanks

Top Driver Driving School
Top Driver Driving School

Hi Scott, we're so happy to hear that your son enjoyed his experience with Top Driver. Thank you for taking the time to share your positive feedback about Carlos. We wish you and your family a lifetime of safe, intelligent driving.

Vicki Addison 1 year ago

Fantastic experience: Great school for new drivers. My teen was able to learn, practice, and pass the state exam all from one location. Really enjoyed the pickups from our house for driving practice!

Top Driver Driving School
Top Driver Driving School

Hi Vicki, we appreciate you taking the time to share your thoughts about our program. We are always striving to provide our customers with the best possible experience, and your feedback is invaluable to us. We wish you a lifetime of safe, intelligent driving.

Cameron Fay 1 year ago

Negative experience: Driver is not very good at driving after taking the classes. 3+ accidents already please look somewhere else!

Top Driver Driving School
Top Driver Driving School

Thank you for your comment however I don't understand exactly who you are referring to as the driver since I could not find your name in our system. Would you please contact Customer Service at [email protected] or 800-374-8373 to discuss. Thank you.

Katie Tautges 2 years ago

Fantastic experience: We had a great overall experience with Top Driver. While it is challenging to grab new drives middle of the work day we were able to get all the drives scheduled in the required time. Parent tip - Call and seeing if appointments are available as they aren’t always on the website right away and we were able to grab a few that way. Special thanks to Barry Bernstein - appreciate the time you take after each drive to provide the positive and constructive points as it really helps build the confidence in our new drivers!!!

Top Driver Driving School
Top Driver Driving School

Thank you so much for taking the time to share such a positive review! We always appreciate hearing from our happy families and are glad your teen had such a positive learning experience in the classroom and behind the wheel. We wish you, your teen and your entire family a lifetime of safe, intelligent driving.

Natalia Nevg 2 years ago

Negative experience: Office always closed!

Top Driver Driving School
Top Driver Driving School

Our classroom locations are only open during class and behind the wheel driving lessons. There is a sign on the door that clearly provides our Customer Service information: the phone number, email and website. Should you have any further questions please feel free to reach out to us at [email protected] and we will be happy to assist. Thank you.

J McBride 3 years ago

Positive experience: I initially had frustrations with their ability to make driving lessons available - i complained, and the issue was resolved. I recommend starting early on scheduling lessons if you go with Top Driver.

Top Driver Driving School
Top Driver Driving School

Mr. McBride,
We see that the last time you called was in May however we understand your frustration. The Regional Manager will be reaching out to you shortly. Thank you.

Kelly Covert 3 years ago

Negative experience: I used Top Driver for my other two kids and they were great. Now I would never recommend. You cannot schedule behind the wheel lessons because they don't have enough instructors. They only open behind the wheel lessons a month in advance. So on May 11th at noon they open for June lessons. So everyone under the sun is trying to login to get a date. But you can't get in for over 20 minutes of trying and when you do they are all gone!! Not to mention working parents trying to do this is problematic. Now you need to wait until June to schedule for July. You can only have 2 drives per month and need to complete in 9 months. I have been trying to schedule since March and not 1 behind the wheel lesson!!!! I would not use Top Driver! I reached out and told try on May 11th we will have dates opening at noon! Ha Ha

Top Driver Driving School
Top Driver Driving School

Ms. Covert, we are sorry that have not received the service that all our families expect. To allow all students equal opportunity to schedule their drives we do open the lesson blocks on a monthly basis. One drive every 15 days is also our rule to allow ample practice time in between lessons which is a very important part of our driver training curriculum. I believe you have since been contacted by our Regional Manager who was able to discuss your situation and rectify it to your satisfaction. Thank you very much for your patience during this time.

Abby Bradley 3 years ago

Fantastic experience: While their on-line scheduling system was difficult to manage at times Top Driver went above and beyond to help schedule driving lessons. Phone calls and emails were responded to very quickly and they were very accommodating. Given that they are short staffed and still behind from COVID they really did all they could to better a difficult situation.

Top Driver Driving School
Top Driver Driving School

Ms. Bradley, we appreciate the time you took to share your thoughts about your experiences with our program. As you noted we did have our share of IT issues which caused frustration for all involved but we have finally had those corrected. Our management and customer service teams have been working extremely diligently to ensure our families are taken care of and we have a good number of instructors in the training pipeline which is great news. We do hope that your teen enjoyed their classroom and behind the wheel instruction. Thank you very much for your support and we wish your entire family a lifetime of safe, intelligent driving.

Tammy Davis 3 years ago

Negative experience: Overbooked and poor scheduling. When they open the online behind the wheel scheduling for the next month you have about a 20 min window to book times before they are completely full. The staff was very nice and doing everything possible. As a company shame on you for collecting fees on services you couldnt fulfill in a reasonable time frame. I ended up requesting a behind the wheel refund and paying additional with another company. If you are struggling with scheduling look into other locations and a refund.

Top Driver Driving School
Top Driver Driving School

We are sorry that you did not get the service that our families deserve. Top Driver was hit by COVID in many unforeseen ways including having a great number of students who were eligible to drive yet chose not to attempt to schedule their behind the wheel lessons in a timely manner. Unfortunately this, along with the difficulty in hiring/training instructors found us with a backlog of students who completed their classroom with no problem but needed to schedule behind the wheel instruction. In order to provide additional behind the wheel lessons we did cancel classes and programs so that our instructor team could drive with our students. Our management team has also been in the field as much as possible.
We have hired new instructors who are in training throughout the company and will be ready to be in the field shortly (SOS mandated training is anywhere from 6-8 weeks at a minimum). We wish you the best in the future and hope that you and your family have a lifetime of safe, intelligent driving.

Kelley H 3 years ago

Negative experience: 1/27/2022 Edit to update** 2 weeks later and no return call from customer service. They still do not have the ability to fulfill their obligation to CURRENT Students and in car driving lessons. We'll be driving 60 miles away to get 1 of six lessons done which is ridiculous. RUN fast to a different school. Dealing with this company has been one the worst experiences. They will sell you driving packages that include on the road driving lessons, but neglect to tell you that scheduling those will be next to impossible. The portal they recommend you use (signals) is often down and their customer support is actually just a voicemail. Highly recommend you find a different company for your driver school needs.

Edam Sanchez 3 years ago

Negative experience: Disappointing experience

Top Driver Driving School
Top Driver Driving School

We are very sorry that you feel you did not have the ideal classroom and driving program that we desire for all of our students. Without further information we are unable to access your account to review your situation and would appreciate it if you would contact Customer Service to share your thoughts and see what we can do to assist you. Thank you very much and we wish you and your entire family a lifetime of safe, intelligent driving.

Benjamin Kaylor 3 years ago

Negative experience: The classroom portion appears to be good. No complaints there. But good luck scheduling the actual driving lessons. The new dates are released on the 15th of every month. It is pretty much impossible to get logged in to the website at 8am when the new schedule goes live. And if you get in, when you click the link to schedule, you get "The page cannot be displayed because an internal server error has occurred." I did this for literally an hour and a half and never got to the scheduling page. And when I called during this time, your only option is to leave a message. All of the slots will be gone within the first hour or so. So I have no idea how I will get the required driving lessons before the required date. And I get to look forward to this rediculous process every month on the 15th. For this scheduling fiasco alone, I cannot recommend Top Driver.

Top Driver Driving School
Top Driver Driving School

Thank you very much for your comments about your experience scheduling lessons. We understand your frustration and yes, we are aware of the system overload and certainly have been working diligently to make upgrades and adjustments. Clearly our IT provider overpromised today and we are already working on a solution for the next month. Our Customer Service and Management teams are working as hard as they can to address all our families' calls and messages.
Unfortunately we had many, many students who did not schedule their lessons during their program timeframe and at that same time we had instructor hours available for scheduling that went unfilled. The current situation is due to these students realizing they need to finish their program at the same time as new students are just beginning. We obviously are also hiring new instructors as quickly as we can but with the "Great Resignation" it is more difficult.
Again we apologize for the situation, understand your frustration, and please hope that you know we are doing all we can to upgrade the system and provide the best instruction that we can for our teen drivers. Thank you.

Kamden Jimenez 5 years ago

Fantastic experience:

Top Driver Driving School
Top Driver Driving School

Thank you very much for the "thumbs up" review! We always appreciate hearing from our happy students and families and are glad you had such a good experience. We wish you and your family a lifetime of safe, intelligent driving!

Crystal Mendoza 5 years ago

Fantastic experience: Good variety of schedules to choose from. Love that for drives, students can be picked up and dropped off at home! So helpful and convenient.

Top Driver Driving School
Top Driver Driving School

Thank you so much for taking the time to write such a positive review. We do a good deal of analysis in order to provide the most optimal class and behind the wheel schedules for our students and families and I am glad it worked out for you and your teen!

Cindy “Cindy” Heraty 5 years ago

Fantastic experience: Good instructors, available classroom times to suit my family’s needs. Road instructors are patient and knowledgeable and seem to do a good job teaching kids to drive safely.

Top Driver Driving School
Top Driver Driving School

Thank you so much, Ms. Heraty, for taking the time to write such a thoughtful review. We do focus a great deal of time as a company on instructor training so it is always nice to hear that our efforts are rewarded by positive comments such as yours. We wish you and your family a lifetime of safe, intelligent driving!

Stephanie Jones 6 years ago

Fantastic experience: Loved that they would pick up at my house to take my student driving. I had more dates and times to choose from that way

Top Driver Driving School
Top Driver Driving School

Thank you for trusting your child's driver education to Top Driver. We are pleased you had a positive experience with our program!

Dorothy Janetka 6 years ago

Fantastic experience: This location is great. The instructors are all thorough and patient. However, if you EVER have an issue that cannot be resolved with the Lake Villa office, you’re screwed. Corporate Top Driver is terrible and will not help you even if it is their fault. Proceed with caution and stay in your lane. If you do that, you’ll be fine.

Top Driver Driving School
Top Driver Driving School

Ms. Janetka, We appreciate your support of Top Driver and our commitment to teach Driver Intelligence to new and experienced drivers. We are sorry that you didn't have the absolutely best experience that we strive to provide to each of our families and if there is anything else we can do for you please do not hesitate to contact Customer Service at 800-374-8373. Thank you again.

Alecsandrina Variny 7 years ago

Fantastic experience: The instructors were always on time, lessons were easy to schedule. A good experience for my child.

Top Driver Driving School
Top Driver Driving School

Thank you very much, Ms. Variny, for your positive comments. We have a great team in Lake Villa and always appreciate hearing from satisfied parents of "Top Drivers!"

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Azad "Freedom" Driving School

See address and contact data
100 S Atkinson Rd #116 - 60030, Grayslake
+1847-548-8367
4.2 (44)
Top Driver Driving School
Top Driver Driving School

Top Driver Driving School

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5101 Washington St - 60031, Gurnee
+1800-374-8373
4.9 (127)
Kotra Truck Driving School
Kotra Truck Driving School

Kotra Truck Driving School

See address and contact data
35 Old Skokie Rd - 60085, Park City
+1847-360-1616

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