AAA Central Penn
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-13h
Photos of AAA Central Penn
Our comment from DrivingSchools.Directory about AAA Central Penn:
A Century of Trust in Central Pennsylvania
Located in Hummelstown, AAA Central Penn has served the community since 1902, acting as a vital resource for residents across Adams, Cumberland, Dauphin, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, and Perry counties. As a non-profit organization, the branch offers a comprehensive suite of services designed to provide peace of mind, from driving education to roadside assistance. The facility positions itself as a one-stop shop for automotive and travel needs, leveraging over a century of experience to support member journeys.
Staff Expertise and Title Services
Customer feedback consistently highlights the knowledge and professionalism of the staff, particularly those handling vehicle documentation. Many members praise the branch for simplifying title transfers, registration processes, and notary services, often noting that these tasks are handled quickly and painlessly compared to state offices. Employees are frequently described as knowledgeable, courteous, and efficient, with specific staff members receiving accolades for going above and beyond to assist with complex paperwork or last-minute requests. This expertise allows the team to resolve administrative hurdles smoothly, saving members significant time and stress.
Personalized Travel and Financial Solutions
Beyond automotive services, the branch is a hub for personalized travel planning and financial advice. The travel advisors are recognized for their deep expertise in organizing everything from group trips to cruises and adventure vacations. Members appreciate the attentive service in planning these details, ensuring a seamless experience. Additionally, the branch provides insurance consultations and financial services, helping members manage savings, credit, and protection plans tailored to their individual lifestyles. The combination of these services makes the branch a trusted partner for both everyday needs and major life events.
Commitment to Member Satisfaction
While the vast majority of reviews reflect high satisfaction, the branch management actively engages with member feedback to maintain high service standards. The team is noted for being friendly, welcoming, and professional, creating a positive atmosphere for visitors. Members frequently mention the convenience of having multiple services under one roof, including passport photos and currency exchange. The consistent praise for the staff's helpfulness and the branch's ability to handle business efficiently underscores its reputation as a reliable and caring community resource.
AAA Central Penn: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
The most recent reviews on Google
4,4 out of 5 from 82 reviews
Negative experience: Yalisa Larosa please stop emailing me. I have asked multiple times now. I looked into AAA car insurance and have been harassed ever since. Definitely not the way to gain a customer. I’ll stick with State Farm.
Hi Skylar, thank you for bringing this to our attention and we apologize for the inconvenience. We have just removed you from future email sends. We will be sure that this does not happen to others in the future. If you are happy with this response, please feel free to remove your one-star review. If there is anything else we can do to improve your online review, please email [email protected]. Thank you for the opportunity to serve you today!
Negative experience: I've been a AAA member for 20 years and have always had good experiences with AAA until visiting this location. I came in to register a 5'x8' utility trailer. I didn't have the trailer with me that day. The person at the desk told me to go get the trailer, take it to a CAT scale, get a weigh ticket, and then bring the weigh ticket and the trailer back to AAA so that the AAA agent could verify the VIN on the trailer. I went and paid $14 to CAT to weigh my trailer and then brought it to AAA. Then the guy (who was the branch manager by the way), was very rude and gaslighted me and told me they would never tell me to go weigh the trailer at CAT and that it needs to be done by a mechanic and that he wasn't even allowed tk verify the VIN. Avoid this horrible branch at all costs.
Fantastic experience: Exceptional customer service! As a new resident to PA I needed some assistance with my title release and registering my out of state car for PA. Cynthia was extremely professional, helpful and knowledgeable, not to mention very patient with me in answering all my questions. She set my mind at ease and immediately handled everything. Saving me from having to go to PennDOT to take care of this was simply priceless! Kathleen was also very helpful and friendly and completed the process for me when all the paperwork was filed. Special thanks to Dan who went above and beyond as well. Highly recommend AAA Central Penn in Hummelstown!
Fantastic experience: Kathleen E. at the Hummelstown location recently assisted us in the title transfers of a camper and a utility trailer. She was very knowledgable, proficient, and helped us in such an efficient pleasant manner.. There were a few extra steps needed as well. Please extend our gratefulness to Kathleen and management.
Thank you for taking the time to tell us about your experience and title transfer with Kathleen. We will be sure to pass along your kind words.
Fantastic experience: Great customer service from Dan today as I exchanged currency. Very welcoming and conscientious.
Leave your opinion about AAA Central Penn:
AAA Central Penn appears in the following listings:
Other driving schools that might interest you
Shield Driving School
Wolf Driver Training School
Add your business to our directory for free
If you own a driving school and want to appear in our guide, send us your business information, and you can be listed completely free of charge.