AAA Central Penn

Name: AAA Central Penn
Address: 1142 Mae St, Hummelstown, 17036, US
Telephone: +1800-421-4552
Rating: 8.6

1142 Mae St, 17036, Hummelstown

+1800-421-4552 [email protected]

AAA Central Penn serves members in Adams, Cumberland, Dauphin, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, and Perry counties. As North America’s largest motoring and leisure travel organization, AAA provides more than 58 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Visit our Hershey branch today to find out what we can do for you!

Opening hours

sunday: (closed)
monday: 9h-17h
tuesday: 9h-17h
wednesday: 9h-17h
thursday: 9h-17h
friday: 9h-17h
saturday: 9h-13h

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Photos of AAA Central Penn

Our comment from DrivingSchools.Directory about AAA Central Penn:

AAA Central Penn is a well-established service provider, known for its commitment to exceptional customer service and a variety of services ranging from travel assistance to insurance. Many users have shared positive experiences highlighting the professionalism and helpfulness of the staff. Specifically, clients have praised individuals like Cynthia and Kathy for their knowledge, efficiency, and pleasant demeanor during transactions.

Strengths:

Exceptional customer service with a focus on member satisfaction.
Friendly and knowledgeable staff who are willing to assist with various needs.
Quick and efficient title transfer services.
Helpful resources for travel planning, including knowledgeable travel agents.
Positive experiences with notary services for members.

Areas for Improvement:

Some customers have reported long wait times similar to those experienced at DMV locations.
A few negative interactions with staff members, though many compliments have also been noted.
The phone system may cause frustration, as some calls are misdirected or unanswered at times.

Overall, while some areas require attention, AAA Central Penn strives to deliver a valuable service experience, making it a recommended choice for existing and prospective members.

AAA Central Penn: Reviews

4.3/5 (57 Reviews)

The most recent reviews on Google

Skylar Sorenson Published on Google

1 year ago

Negative experience: Yalisa Larosa please stop emailing me. I have asked multiple times now. I looked into AAA car insurance and have been harassed ever since. Definitely not the way to gain a customer. I’ll stick with State Farm.

AAA Central Penn

Hi Skylar, thank you for bringing this to our attention and we apologize for the inconvenience. We have just removed you from future email sends. We will be sure that this does not happen to others in the future. If you are happy with this response, please feel free to remove your one-star review. If there is anything else we can do to improve your online review, please email [email protected]. Thank you for the opportunity to serve you today!

Patrick Christensen Published on Google

1 year ago

Negative experience: I've been a AAA member for 20 years and have always had good experiences with AAA until visiting this location. I came in to register a 5'x8' utility trailer. I didn't have the trailer with me that day. The person at the desk told me to go get the trailer, take it to a CAT scale, get a weigh ticket, and then bring the weigh ticket and the trailer back to AAA so that the AAA agent could verify the VIN on the trailer. I went and paid $14 to CAT to weigh my trailer and then brought it to AAA. Then the guy (who was the branch manager by the way), was very rude and gaslighted me and told me they would never tell me to go weigh the trailer at CAT and that it needs to be done by a mechanic and that he wasn't even allowed tk verify the VIN. Avoid this horrible branch at all costs.

Sophia Johnson Published on Google

1 year ago

Fantastic experience: Exceptional customer service! As a new resident to PA I needed some assistance with my title release and registering my out of state car for PA. Cynthia was extremely professional, helpful and knowledgeable, not to mention very patient with me in answering all my questions. She set my mind at ease and immediately handled everything. Saving me from having to go to PennDOT to take care of this was simply priceless! Kathleen was also very helpful and friendly and completed the process for me when all the paperwork was filed. Special thanks to Dan who went above and beyond as well. Highly recommend AAA Central Penn in Hummelstown!

M Weld Published on Google

1 year ago

Fantastic experience: Kathleen E. at the Hummelstown location recently assisted us in the title transfers of a camper and a utility trailer. She was very knowledgable, proficient, and helped us in such an efficient pleasant manner.. There were a few extra steps needed as well. Please extend our gratefulness to Kathleen and management.

AAA Central Penn

Thank you for taking the time to tell us about your experience and title transfer with Kathleen. We will be sure to pass along your kind words.