Paloma Driving School, Inc.

Information about Paloma Driving School, Inc.
02130, Jamaica Plain
Opening hours
- sunday: 9h-17h
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-17h
Our comment from DrivingSchools.Directory about Paloma Driving School, Inc.:
Paloma Driving School, Inc. offers a mixed experience based on user feedback. Many students have successfully passed their driving tests, often praising the instructors for their patience and professionalism. Ben, in particular, stands out as a favorite among students for his structured approach to driving lessons and supportive nature. Users appreciate the flexibility in scheduling lessons and have highlighted the thorough preparations provided for road tests.
On the positive side, many clients expressed their satisfaction with the school's teaching methods, stating:
- 'Excellent instruction, very good advice, and a lot of patience.'
- 'Paloma helped me pass my road test on the first try!'
- 'The staff is professional, and I received excellent service from everyone at the school.'
However, several users have shared negative experiences. Reports of unprofessional behavior, poor communication, and rude staff have been noted. Some students felt that they were treated disrespectfully and that the school prioritizes profit over student success. Issues with scheduling and delays were recurrent themes in negative reviews.
While many have had success at Paloma Driving School, it's essential for potential students to be aware of these mixed reviews. Users recommend checking other options if you value consistent communication and organization.
Paloma Driving School, Inc.: Reviews
Negative experience: Pésima escuela. No se la recomiendo a nadie. Son déspotas, groseros. El día del examen práctico te gritan, te tratan mal,te ponen nervioso para que repruebes
Fantastic experience: Thanks to Paloma driving school I passed my driving test. 100% recommend for people that want to hear the structure step by step. They have a lot of experience.
Fantastic experience: I passed my road test, thanks to Paloma driving school, Ben was my instructor, he and everyone at the office were very professional and polite.
Fantastic experience: Excelente enseñanza, muy bueno, 100% recomendado, excelente instructor, muy buenos consejos y con mucha paciencia
Fantastic experience: Omg I went to Kj auto school and that was the worst experience then my boyfriend recommended Paloma and I only took 3 lessons in a week and the driving test that following Saturday and I passed ! I’m so happy !
Fantastic experience: I passed my road test with Paloma Driving School.. best school
Negative experience: No la recomiendo atienden mal solo quieren plata y que la gente pierda para que les sigan pagando las practicas son groseros. I do not recommend it, very bad school and bad experience
Negative experience: To charge almost $800 and b the most god awful driving school is ridiculous. Manners? They have none. Professionalism? Out the door. Then the man below is rude and disrespectful AF but ur supposed to b teaching my child how to drive? Dont show up late then try to convince me who was sitting and waiting for u at the scheduled time that u were there. If u were y didn’t u answer the phone when I called 4 times? Or when we knocked on the door 3 times. Then have the audacity to call me 15 min past the time (cause we left) saying ur waiting on us. No we were waiting on u. Then u want to talk about me n front of my child? What u should b worried about is y ur driving school cars r getting booted by the city.
Fantastic experience: Son profesionales, me han atendido muy bien y Gracias a Dios primeramente y al equipo de paloma Driving school.inc obtube mi licencia Dios les bendiga
Fantastic experience: It was a good experience. i took 6 practice lessons and passed on my driving test. instructor was amazing. i would definitely recommend this song.
Fantastic experience: Thank you so much because of Paloma driving school I passed my driving test, I'm so excited I wanna thanks principally Ben you're the best
Fantastic experience: I had a fantastic experience at Paloma Driving School! My driving instructor, Ben, is exceptional—patient, knowledgeable, and truly dedicated to helping me succeed. His guidance made me feel confident and well-prepared for the road. Additionally, the secretary, Miriel, was incredibly kind and always went above and beyond to assist with any queries or scheduling needs. Highly recommend this driving school for anyone looking to learn from the best! Mi experiencia en la Escuela de Manejo Paloma ha sido fantástica. Ben, mi instructor es excepcional: paciente, lleno de conocimientos teóricos y prácticos y verdaderamente dedicado a ayudarme a tener éxito. Su orientación me hizo sentir seguro y bien preparado para la carretera. Además, la secretaria, Miriel, fue increíblemente amable y siempre hizo todo lo posible para ayudar con cualquier consulta o necesidad de programación. ¡Recomiendo altamente esta escuela de manejo para cualquiera que quiera aprender de los mejores!
Negative experience: I had a terrible experience with a driving instructor. Firstly, they spent more time criticizing driving laws from a foreign country than actually teaching useful driving skills. The car was disgustingly dirty and cluttered. The instructor spoke to me as if I were stupid which showed a lack of professionalism. Their poor English only worsened the situation, and instead of being understanding, they became rude when I couldn't comprehend their instructions. They exaggerated my driving style, claiming I was swerving excessively when I was simply making minor adjustments to stay centered on the road. While they did show some patience, there was a constant undertone of annoyance and disrespect. save yourself and find a different driving school.
Fantastic experience: Si yon moun ta renmen pase test driving lan se pi bon kote nou ka vini
Fantastic experience: Hoy tomé mi examen practico y me fue super bien, gracias a mi intrutor, son lo máximo
Negative experience: the worst driving school ever, rude, disrespectful and unprofessional staff
Fantastic experience: Paloma driving school is the best. The instructors are patient and respectful, I would recommend everyone should go there. Thanks guys!
Negative experience: That most unprofessional, unorganized place ever. They literally just pass that people that attend whether they actually ready. Test was a 2:30 pm wasn’t tended to until after 4:30 pm. You can barely understand what that instructor is say. Overall worst experience ever. Instructors need to be look into because the level of unprofessionalism is honestly through the roof.
Fantastic experience: I passed my driving test today with Paloma Driving School and I would definitely recommend going there
Negative experience: Fui y espere mi turno , más de una hora y cuando me tocó el turno la señora súper mal educada , y estresada comenzó a tratarme súper mal , y sin medias palabra con esta persona me retire muchas personas q estaban también esperando el curso estaban esperando también , y no llegaban los profesores .
Fantastic experience: Hoy aprobe mi road test, mi instructor de manejo fue y es el mejor!! Thanks Ben!!!
Fantastic experience: I passed my driving test today with Paloma Driving School and I would definitely recommend going there. After I started lessons with them I realized that the first driving school I went to didn't teach me anything. The persons in the office were friendly. You make your own schedule which is great. Ben was a great instructor. Very patient and understanding. Thanks Ben.
Fantastic experience: Today I passed my road test. I can say that Paloma is the best in Boston. They've got the best and simple tips to make you a better driver. I have not regretted having chosen Paloma Driving School. I would like to especially thank my professional, patient, and kind teacher Mr. Ben. I was very fortunate to have you as an instructor, I learned a lot from you. You're the best!
Positive experience: Paloma Driving School is really good and accurate for driving tests.The instructors are patient and respectful.I thank all the staff for everything.
Fantastic experience: Paloma Driving School helped me pass my road test on the first try and with ease!
Fantastic experience: Palomas driving school muchísimas gracias,usted con tu equipo son lo mejor. No tengo palabras . ustedes me ayudan con todo. Estoy muy feliz, hoy pasé el examen sin problema . La secretaria Mimi wooow, teacher Ben un 7 , Mister Paloma woow .love you all⭐⭐⭐⭐⭐
Fantastic experience: At Paloma you will know how to drive And you will be a great driver, and Ben is one of the best instructors
Fantastic experience: Paloma driving school is very great and accurate for driving tests and they make you thorough with road test requirements and also the instructors are really helpful. Just couple of classes if you need will be really helpful for your final day road test. Murielle the person at desk is very kind and generous and can help you through out the process. Best ~ Devyani
Negative experience: Truly horrible driving school. I would not recommend going. Front desk is very rude.
Negative experience: If I could give this place zero stars, I would. Not only do the drivers show up late, but there is no way to communicate with the head office effectively because they let their inbox fill up so you cannot leave a message. The woman at the front desk is extremely rude and tells you explicitly that she has spent too much time on the phone with you (note: we were on the phone for 4 minutes discussing an issue). She did not listen to what I was trying to explain and instead screamed and spoke over me while I tried to explain to her what my issue was. Do NOT go here.
Fantastic experience: Muy buena escula.
Fantastic experience: Paloma driving school The best school to learn how to drive. Obenne Merci pou pasyans ou te pran avem et pou ankourajman ou bay élève ou yo You're the best ☺️☺️☺️☺️☺️☺️☺️
Fantastic experience: Mwen vreman satisfè avek nou.
Fantastic experience: Gracias paloma por ayúdame con mi licencia son los mejores gracias
Fantastic experience: I had a great driving learning time with you guys. Thank you so much
Fantastic experience: Excelent......
Fantastic experience: I had the best experience at Paloma Driving School. They have the best instructor and shows you the best way. Make that choice and you won’t regret it.
Fantastic experience: Today I got a pass on road test at Watertown thanks Paloma Driving School ✊️
Fantastic experience: Paloma es el mejor!
Fantastic experience: Me encanto. Es la mejor. Escuela. Gracias. A ellos pude pasar mi. Examen.
Fantastic experience: The best school in Boston
Fantastic experience: I rented a car it was comfortable and very cheap definitely worth the money.
Fantastic experience: Casandra Medrano Me encanto, los recomiendo totalmente, hoy pase mi examen Dios los bendiga ☺️ pase mi primer intento
Fantastic experience: The best teachers, very patients and nice. I learned very fast how to drive.
Negative experience: I took the road test two times and lost my money two times as well and failed twice because of the instructor and the cop. Also the instructor was very rude and disrespectful to me and everyone I was with during the road test.
Fantastic experience: this is student Paloma Driving school the only one school very professional and this is only one on machachussett
Fantastic experience: Ben was a very good professor. Showed me everything I needed to know and I passed on my first try. Definitely recommend
Fantastic experience: They did an amazing job, they one of the reasons why I past the road test. I wouldn’t recommend anyone ik to them.
Fantastic experience: Paloma is the best driving school in Boston, if you are a new driver, I highly recommend this school, whether you are a new or moderately skilled driver. The instructors are professional, patient, efficient, and easy to work with. were support helpful and made sure I was prepared for the test. they are a variety of options for classes, and they are also very flexible, compared to the other driving school I made experience with. I took most of my driving classes with BEN, I felt like I was getting better at driving with every lesson, I passed my Road exam on the first attempt. HUGE thank you.❤️❤️❤️❤️
Negative experience: Horrible road test instructor
Negative experience: If 0 stars was an option I would choose that, beyond unprofessional, waste of money, lectures instead of lessons, I don’t even leave reviews and here I am.
Fantastic experience: It was so nice to be with Paloma I will all ways recommend this school to any one bless
Fantastic experience: My daughter had the best experience, she was free to drive with different drivers and chose the one who matched her personality.
Negative experience: La peor escuela de boston mi padre tomo 2 clases y no enseñaron nada, solo le interesa el dinero
Negative experience: Mala experiencia pague por 5 clases de la cual solo tome 1 y cuando llame para que me reembolse el dinero nunca me llamaron para darme mi dinero según no había ningún reporte llamas para cancelar y no te cancelan para cobrarte
Negative experience: worst driving school in the world, please look for another option but do not go there
Negative experience: Do not go to this school it is the worst school that exists in boston, the employees are rude and unprofessional the city of boston should close that school
Negative experience: They pay the examiners so you don't pass the road test and buy more driving lessons. le pagan a los examinadores para que no pases el road test y compres mas clases de manejo
Negative experience: This place was trash, my mother took classes here and all they did was take her money. They did not expalain the conditions of the classes and there was no consistency when taking the classes.
Negative experience: Waste of money, they try to give you the classes days apart from each other, there is no consistency, will tell you, you need more lessons to take your money.
Negative experience: Son irresponsables, estafadores, estafaron a mi y amiga , pagamos por 5 clases y no pudimos asistir a la clase por cosas personales y ellos nos dijeron que ya nos no pueden dar las clases , que ya la perdimos porque no fuimos a la clase , pero ellos ningún momento nos explicado que si faltáramos perderíamos las clases , malos educados , próximamente la secretaria es muy mala , y le habla mal a las personas , cuando fui al lugar habían varias personas quejándose y los instructores le hablan mal a las personas , no vallan , se me quedaron con 245 dólares , esta escuela no sirve
Negative experience: Waste of money completely unorganized, the laguage barrier is unbearable. Lost my money on an appointment that the instructor never showed up for. Refunds are a pain. Save yourself the anger avoid this money pit like the plague.
Negative experience: They are just Horrible the whole thing is Horrible. They are always canceling last minutes. The front desk are basically the worst I swear they are just the worse. Please before you book with them read the bad reviews cause they are all true.
Negative experience: Unprofessional behavior. Horrible customer service.
Negative experience: Highly regretting taking lessons here. Terrible instructors and no professionalism. AVOID ASAP
Negative experience: The price isn’t worth the headache they’ll cause. Their quality is trash. Very unprofessional, would never recommend!
Negative experience: The language barrier made the experience unbearable. The attitude that was received was beyond unnecessary. Wouldn’t recommend this driving school to anyone that actually wants to pass their driving test. Good luck!
Negative experience: They’re rude and they didn’t know how to act with a customer That’s a bad driving school I ever seen
Fantastic experience: A very good driving school I took 11 classes and one before road test and it went very well. The driver instructors really helped me with parallel parking , and my turns. They have also help me with my anxiety.
Negative experience: Very poor!!! Unprofessional!! Unorganised!!disorganized!!! Very bad service!! Terrible communication and so rude!!! What a waste of money!!! Very bad driving school!! WASTE OF TIME! They will make you angry because of their unprofessional service
Negative experience: Bad service.....complete.....
Negative experience: The worst driving school in the city. They rates are cheap but it is not worth it. These people are extremely unorganized, they don’t keep track of lesson times! They never pick up their phone! And there’s always people in the office they just don’t care enough they phone goes straight to voicemail. I regret paying for their lessons because the stress that comes with them is terrible! Go somewhere else where you will be taken seriously pls I hate leaving bad reviews but there service is just unexceptionable
Negative experience: THIS IS THE WORST DRIVING SCHOOL EVERRRR PLEASE DO NOT GO HERE OR WASTE YOUR MONEY I PASSED MY ROAD TEST BUT DEFINITELY NOT BECAUSE OF THEM, I HAD TO CONTINUE TO CALL THEM AND TRACK THEM DOWN FOR A ROAD TEST JUST FOR THEM TO TELL ME MY ROAD TEST WAS THREE DAYS AWAY AND I SHOULD TAKE THE CLASS NEEDED , I PAID IN JULY I DID NOT RECIEVE ANY COMMUNICATION OR ANYTHING UNTIL SEPTEMBER WHEN I CALLED THEM THEY BARELY KNOW WHAT THEY ARE DOING AND TALKING ABOUT HALF THE TIME GO TO SAFETY AUTO SCHOOL
Negative experience: They Scheduled me for a road test without me asking them to, now I cannot schedule other Road tests because Thanks to them I have to pay fees for a a cancellation that was not even my fault. And still they say is not their fault and they won’t pay for the issue.
Fantastic experience: I don’t know about other people but I payed to use there car in the driving test and passed yes he doesn’t speak perfect English but if you read along you won’t need to hear him he gives out very helpful tips I’d recommend this just off using the car and having a free lesson with it I forgot how much I payed but it wasn’t much ♂️I was happy at the end maybe the people who write bad reviews never passed idk that’s just my opinion
Fantastic experience: I don't know about other people but in my opinion, they not really bad♂️
Negative experience: bad service and they charge you for everything
Negative experience: Worst driving school, don't waste your money or your time!! They are the worst, and if you try to get your money back, they wouldn't give it to you, they are gonna try to still it.. WOSRT SCHOOL EVER.
Fantastic experience: Good teacher and cheaper rate School that makes people organize themselves Remember : bring your permit , be on time, call to book your appts, be responsible and your license is in your hand
Negative experience: Paloma Driving School is a place that gave me hope for getting into becoming an independent citizen. I have been driving since I was 16, thanks to Mr. Paloma and his associates. I made a review before claiming that my experience was great. I still stand on that, but Paloma is not the same. My little brother has struggled to have his test scheduled for a YEAR, while being told we were being taken care of. Thanks to Paloma we paid for the test TWICE and only took it once. I’m not sure what’s going on there, but I hope they’re able to save their business.
Negative experience: If I could give this place no stars I would. Gave me an instructor who bearly spoke English. Made an appointment for a class and they didn’t show up. They’re Unorganized and I would not recommend!
Fantastic experience: I passed my road test with Paloma three years ago. Now, I am a Professional Driving Instructor.
Fantastic experience: Big thank you to Paloma and his team . Finally got my license on 10/4. Happy camper.
Negative experience: Sooooo rude, please don’t waste your money.
Negative experience: DO NOT!!! I repeat DO NOT!! Go here. I read the reviews which were all terrible but I figured each case is different so I signed my wife up. This place is horrible. The place is so unorganized, they cancel your appointment without notice and the communication is borderline disrespectful. They scheduled a road test after my wife's permit expiration date after I told them if it's after the expiration don't book her, ill take her myself. I was unable to book a personal road test because the school has to cancel it first and the lady is out of town until after my wife's expiration so she had to take her permit test again. Go somewhere else.
Negative experience: This place is horrible, don’t come here. Spend your money somewhere else.
Negative experience: I would not recommend this place to anyone ! Very unorganized
Negative experience: WORST DRIVING SCHOOL EVER!!!!! DO NOT GO HERE SPEND YOUR MONEY ELSEWHERE I PROMISS ITLL SAVE YOU MONEY TIME AND THE AGGRAVATION!!!! These people have the worst customer service ever!! Especially Jackie which is like probably 40 years old and acts childish when it comes to problems that need to be solved. That goes for Jackie and bythrim. And as for Paloma, he's never nowhere to be found. This is the most unorganized place I've ever been to! They treat the customers like animals instead of people who spent their good money here. I've been waiting almost two months for a road test and I still don't have one. Meanwhile I just schedule a road test with city auto school in Southie and they booked a road test for me within the week. What a waste of time with Paloma! They still don't want to refund my money for services they couldn't comply with!!! ITS A SCAMMMMM!!! SAVE YOUR MONEYYYY GO SOMEHWRRE ELSEEEE!!!!!!
Negative experience: Absolutely the worst place to go, it took me almost a year to get my liscene for literally no reason. They take forever to do everything and you have to jump through hoops just to schedule anything with them. I did learn how to drive well, but it was definately not worth the time and head ache. If I could give no stars I would. 100% avoid!
Negative experience: This driving school is super unorganized, the owner is rude he will yell at you and try to humilate you infront of people , and they have teachers that dont speak proper english. They are also super expensive and unprofessional.
Fantastic experience: I passed my road test. Thank you Paloma you the best. I couldn't do it without you. ✌ So happy ⭐️⭐️⭐️⭐️⭐️
Negative experience: I called to sign my daughter up for driving school they gave me all the information, put half of the money down. When my daughter started her first day she came home with a packet with all these other things we had to pay. Then on top of that I CAN NOT GET MY MONEY BACK!!! My daughter came home complaining and very upset due to all the disappointment that she felt, the man who was teaching her had told her he's a bus driver and was just doing this for the second time in his life, my daughter later realizes that he cannot write proper English neither can he teach. To completely top this off when she looks down on the floor there were a whole bunch of ants all over the floor.
Negative experience: Biggest scam. Avoid this place. Casa de Ladrones, robando legalmente.
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