A-L&L Driving Academy inc.

Fantastic experience: I just passed my road test . This school is amazing , the instructor is so professional and patient at the same time .

Fantastic experience: Good driving school made sure I got every lesson done and practiced all the maneuvers needed with them to pass the test each time and ended up getting my license in less than a month very thankful to Greg and Lawrence

Negative experience: So disappointed..my daughter has two lessons. Everything was fine. The instructor was a bit “attitude-y” but whatever. We gave him the benefit of the doubt. If that was the ONLY issue we would have over looked it and still given them at least 4 stars. The real issue isn’t even with the instructor. It was the receptionist. My daughter had an appointment tomorrow at 2:30. She confirmed multiple times and the receptionist confirmed with her—Tuesday at 2:30. For some reason the instructor calls today (Monday) wondering why she didn’t show up. Umm that’s because her appointment was not today—it’s tomorrow. Instead of providing good customer service or even decent customer service and rebooking her appointment, the receptionist guy starts scold my daughter for missing the appointment. I kept trying to move past the issue and re-schedule the appointment. He literally said he couldn’t let it go and continued scolding her for something she didn’t do. At one point he said that the instructor was willing to by-pass the missed-appointment fee. But by the end of the conversation, he said that the “instructor” said that she is “not a good fit” and he terminated services. Wow. Really? Unbelievable. Unprofessional. Will not ever return (unless maybe they hire a new receptionist). I know this company had high overall stars and I hate to be the one to bring it down a notch but there is something to be said about professionalism and good customer service. Both are necessary to have a successful business. I hope they are able to turn it around in the future. ~Peace and God bless

Fantastic experience: I cannot speak highly enough about A-L&L. I passed my test in Watertown and came to the school as a nervous driver. It's hard to find a driving school around this area so I am so so glad I was recommended A-L&L. Greg was my primary instructor but I also had a few lessons with Lawrence. Both are very patient and kind, but honest and direct in a positive way - exactly what you need from your instructor. Communication with the office was always easy and pleasant. Thank you all so much!

Fantastic experience: It was awesome The teacher helps you a lot to build your confidence, patience. If you are seeing this sign in right now you are not gonna regret it