Atlanta DUI Center

Negative experience: PLEASE AVOID THIS PLACE AT ALL COST I am outraged and appalled by the deplorable customer service and treatment I received from the Atlanta DUI Center (ADC). On May 24, 2024, I unfortunately registered for a class with ADC, paying in full through their so-called "Trusted Website." However, I did not receive a receipt or any email confirmation from the company—only a Google reminder about the class. The reminder included an email address and phone number for Morgoiusha Brown, suggesting we could reach out if any issues arose. Since I received a Google reminder, I assumed everything was in order. How wrong I was. On the day the class was supposed to start, I had still not received any official notice from ADC. As the class time approached, I grew increasingly nervous. I began calling and emailing the provided contact information for about an hour before the class was scheduled to begin. I received no response. At this point, I started to suspect I had been scammed, and my suspicions were confirmed. Let me continue. The class was supposed to start at 9:00 AM. After calling for an hour, it was now 9:05 AM, and I still had not received a Zoom link or any communication from ADC. Then, I received a text from a strange and unrecognized number, instructing me to text them instead. Keep in mind, I had been calling the company’s provided number with no answer. When I texted the strange number back, explaining that I had paid in full for a class and had not received a Zoom link, the number replied, "Zoom link for what?" I immediately responded, stating this company was a scam and that I would handle the matter accordingly. Suddenly, I received a call from the rudest person I have ever dealt with. This individual aggressively insisted, "We are not a scam; we are certified with the DDS and do not appreciate being called a scam." As I tried to explain that I had registered for a class, I was repeatedly cut off and accused of being rude when I was merely seeking an explanation for why I had paid money and received no Zoom link. After a brief and frustrating exchange, I was informed that ADC had canceled the class (WITHOUT NOTIFYING ANYONE). Furthermore, I was told it would be another week before anyone could take a class with them, and that information would be texted to me. They blamed DDS for the cancellation and claimed ADC had nothing to do with it. Then, I was abruptly hung up on. I was in utter shock. I could not believe the treatment and customer service I had received. Despite my initial desire to take the class, I decided I no longer wanted to do business with such an unprofessional and rude company. I emailed ADC requesting a refund but received no response. Instead, Morgoiusha Brown sent me a link to file a complaint about her company to DDS. There were no apologies for the mix-up—nothing. Therefore, I am writing this complaint to DDS. The customer service from ADC is absurd, and I strongly recommend they be shut down for fraud. Honestly I just completed my certificate with ACT 1 driving school. Their Customer service was pristine and I had no problems getting information and getting into the class. Please avoid the headache with Atlanta DUI center. They are horrible.

Fantastic experience: They are GREAT!

Fantastic experience: Great course

Fantastic experience: Great experience

Fantastic experience: I loved my instructor so much ! Ms. Cage makes this all worth it. I definitely recommend this facility!

Fantastic experience: Mr.Vince is an excellent instructor!

Fantastic experience: It was a eye opening class taught by a wonderful lady Mrs. Cage. It really helped me view myself in a different way. And now I’m so much better!

Fantastic experience: MS.CAGE IS THE ABSOLUTE BEST

Fantastic experience: Great instructor! Knowledgeable, patient and professional. Great refresher course for those of us who thought we knew all of the policies and procedures of driving! I would definitely recommend this course!

Fantastic experience: Mr.Walker is very nice and professional instructor. He explained all the things and knowledge that you need to pay attention to when driving safely. I have learned a lot and I would highly recommend this course if you are in desperate need of a defensive driving course.

Fantastic experience: Canara was absolutely amazing and she made the class seem to go by quicker than it was. Couldn’t imagine a better instructor!

Fantastic experience: Excellent program, very insightful and thought provoking. Easy to understand and great interactive dialog with instructor and participants from time to time throughout the program. Learnt a lot regarding responsibilities, freedom, life, community, caring, choices, future.

Fantastic experience: Ms. Brown is a really good instructor. She provided real world examples from her own experiences which help us with my defensive driving course.

Fantastic experience: the goat

Fantastic experience: Great instructor made it simple and well explained

Fantastic experience: great teacher, made the class proactive so it was not boring.

Fantastic experience: Love the virtual class, very friendly and easy to understand.

Fantastic experience: Awesome, informative, & enjoyable.

Fantastic experience: After A1 took a $100 from me i found this class for defensive driving and it was a great experience. The instructor included real stories and experiences that kept us entertained thank you .

Fantastic experience: incredibly flexible, respectful, and an all around great online environment.

Fantastic experience: Ms. Brown was awesome, the course was good and everything it was better than i expect it

Fantastic experience: Ms. Brown is a wonderful instructor. She provided real world examples as well as her own experiences to help make the course feel more personal instead of a regular death by PowerPoint demonstration.

Fantastic experience: Amazing! Very informative

Fantastic experience: I love his vibe. He’s great a breaking down the importance of safely driving. He’s also is aware of everything we asked in our class!! Great class

Fantastic experience: great class

Fantastic experience: they have an amazing instructor named MS. Brown. She made the process fun and very knowledgable. If I have to retake the class or refer anyone, she would be my top pick.

Fantastic experience: Overall it was a good experience, fun and engaging instructor and a great group of people taking the course. Very educational and impactful, it really help put things in perspective and reshape my way of thinking and possible consequences to my actions.

Fantastic experience: Very good teacher and class. I learned a lot about alcohol prevention. I also learned about the consequences of my actions from dui.

Fantastic experience: MS. Brown was very informative. She explained everything that she was teaching and then some enjoyed her.

Fantastic experience: Very enjoyable class I have done two programs and I would definitely recommend them to anyone that’s needs a dui defensive driving or anger management course

Fantastic experience: Professor Brown is the GOAT. She is the reason I was able to move through this class at a comfortable speed and answered all of the questions and concerns I had. She needs a raise ASAP

Fantastic experience: Enjoyed my class with Atlanta DUI Center. More interesting and not boring as one would expect!

Fantastic experience: Ms. Cage was awesome! I was dreading taking this class but she made everyone feel comfortable and we had great discussions. She actually cared. She kept it real with everyone in the class.

Fantastic experience: Ms. Cage was a fantastic instructor. As long as you are respectful towards her and your classmates then the respect is reciprocated.

Fantastic experience: Great Service & Communication.

Fantastic experience: I learned a lot from this class that I didn’t know about. It was very helpful.

Fantastic experience: Ms. Brown is very polite and attentive. I have learned quite a bit doing this class that I didn't know before. THANK YOU

Fantastic experience: One thing I really loved about this class was it didn’t feel like a class. It was a group of people together having an experience, talking about the abundance of life, and recognizing what’s needed to excel in the productivity of it. The teacher bestowed his own personal experiences and made the 20 hours really feel like 10. I would say I can’t wait to go back but I don’t plan on getting into any trouble. Thank you guys for everything!

Fantastic experience: Mr. Walker is by far the best. He made the class fun and I know that we all gained a lot from this course. Thank you so much!

Fantastic experience: Mr. walker was a great instructor.. i know i will move on with a better life with the information he provided.. class was very informing as well as interesting.. He made sure everyone was participating and there was not an argument nor disruption through out the class thanks mr walker for everything.. keep up the great work and remember life is about choices and only you control them!!

Fantastic experience: Mr. Walker made 20 hours feel like it flew by . He made us feel comfortable as a group all while teaching us .

Fantastic experience: This was a very fun learning experience. I enjoyed Mr.Walker’s class and teaching methods. Glad I took this course :)

Fantastic experience: Also he is very knowledgeable about the material he teaches

Fantastic experience: Amazing guy, professional, straight-forward, friendly, definitely recommend

Fantastic experience: The instructor Mr Walker was very engaging.

Fantastic experience: Thank you thank you thank you for all of your help. I dont know what I wouldve done without your assistance. the work they do here is great.

Fantastic experience: Class was enlightening and beneficial! Instructors made it comfortable to engage and share experiences.

Fantastic experience: I’m very happy with the Instructor who gave the class he has lots of patience and acknowledgement and I would recommend him to all those people who have to take the DUI course. lots patience Very patient and very knowledgeable .

Fantastic experience: The class was actually fun and Mr. Walker was a really good instructor. Keep up the good work.

Fantastic experience: Very fast & polite Very helpful

Fantastic experience: The instructors and other people in the class made the class very interesting. If I had to take the class again I would definitely choose Atlanta DUI Center's Defensive Driving Course.