Safe by Choice Driving Academy

Negative experience: Safe by Choice could not accommodate my son with the required driving hours needed. So, we requested a refund so he could go somewhere else, this was 2 weeks ago. I am currently still waiting for the refund. I have called 4 times about the refund and keep being told different reasons as to why I haven't received the money. This driving school is highly unprofessional. I do not recommend.

Negative experience: The customer service was horrible. Scheduling is hassle for literally nothing. As i’m reading the reviews again, I’m literally seeing the instructors themselves give this place 5 stars and write good reviews, knowing they aren’t even the ones who experience the lack of professionalism, but definitely play a part in it… save your time and money, because I can assure you, they won’t give you neither back.

Negative experience: not sure if they are faking the reviews… but this place is HIGHLY unprofessional. they rescheduled my child’s appointment just for them not to have any availability until the following month. I spoke to the “manager” regarding a refund because this was not their first time rescheduling, she cussed me out over the phone and specifically stated “that’s why your child doesn’t have his license now” all because THEY messed up their books. when I switched over to “Best Driving Academy” (10/10) One of the instructors informed me that this place is KNOWN for scamming and people who typically sign up with them at first, usually tend to switch over to their driving schools in the area. Will never recommend this place to anyone. extremely unprofessional, wish I could give 0 stars.

Negative experience: This place has the ABSOLUTE WORDT customer service. The lady who claims they are the owner is very disrespectful and cuts you off while speaking mid sentence. She told me that I lied about their POOR behind the wheel schedules. They told me August 28th ide be able to schedule my appointment. As you can see in the screenshot I took there was no availability released as they stated it would be. You can only schedule your behind the wheel driving once every month which means after the entire 2 WEEKS it takes to complete the test and such forth it will take an additional 3 WHOLE MONTHS just to complete all the behind the wheels before you can even get a appointment for a license. As you continue through the pictures it states cancellation fees are 60 dollars however she stated over the phone their price increased with no warning what so ever and attempted to charge me 15 extra dollars from the original price their website currently states. This experience with them has been a complete nightmare!!! Please save yourself the headache and pay the extra money to go elsewhere otherwise you will deal with lies, disrespect, and headache.

Negative experience: Horrible! If I could give this a negative star rating it would be well deserved. Owner who rudely stated she doesn’t have to tell her name was unprofessional and incompetent. This business is amateur at best. They do not communicate with students, attempt to overcharge frivolously, make you wait months to get on the road training, and are not available during traditional business hours. It’s a glorified side hustle that someone figured out how to get approved by the state.