Jordan Driving School, Inc.

Negative experience: It's evident they have NO competition when it comes to getting drivers ed through Wake County schools. From start to finish the process was a nightmare. When I confronted my kids behind-the-wheel instructor today for yelling at my kid and shaming his rather than supporting him, he couldn't have cared less. His response: "I'm not going to get into it with you. Call Jordan and complain." He knows they won't do anything to him.

Negative experience: My son completed the classroom part of the summer at Garner high School. Apparently they are 6 months behind for the behind the wheel training. I called Jordan driving School to see where my son's place in line was and there was no help at all. Bad customer service lack of communication.

Negative experience: ABSOLUTELY REDICULOUS This might be one of the worst driving schools ever made. You have to wait ages for behind the wheel. Not to mention their absolutely terrible driver's ed program where they took away all my time, 3 hours a day, and did nothing but bring my grades down. Now the ridiculous part is behind the wheel. Not to mention names but my instructor was terrible, he thought he worked for the FBI when he got paid 10 bucks an hour. He yells at me on the top of his lungs right in my ear every day. Think about this, it's your second day ever of driving, you're going 70 miles an hour down a freeway, and your instructor is yelling at your ear when you turn on the turn signal 3 seconds too early. How is that not a hazard?! Not to mention they do everything but teach. How'd y'all even get licensed to teach?! I can find a random guy from the streets and he would teach better. No wonder y'all got fired from our school. In conclusion, YOUR WASTING MONEY.

Fantastic experience: Coach Epps Heritage Highschool. Coach Epps was an amazing driving instructor. He explained little details of driving and helped give us confidence to be out on the road. I had an amazing experience, 5/5.

Negative experience: What can I say that is positive about Jordan's driving school, in all truth, I cannot speak in good conscious on this school and the process that a parent has to go through just to get your child into the driving course. Let me first say that the group, they have are not as helpful as they give the impression. I've tried several times in several incidents. To try to get my child enrolled into the class and each time I am met with a negative and poor response. The process is horrible, as an IT professional, I can clearly tell that there system is not set in the best standing for the customer. As a customer asking for added support, and this time when the classes are clearly set so they can be overbooked, which is not at the benefit of the customer but have their benefit and their price point. That's unacceptable, then to call in and try to get support is practically impossible. And when you do, you get somebody to be met with rudeness, attitude, communication as well as to be treated as a number, give little to perception of being a organization looking to make sure that the parent and the child have a great experience. I was told to contact the instructors to see if you can be put on the waiting list as I was redirect to do it in a rude fashion after not being able to get in. The instructor, very cool email and abruptly said there's no space and you will need to be put on the waiting list for my children, who is a Wake forest high school student. And since that time I've tried to get in on the Saturday schedule and has been met with the same type of demeanor and attitude from the Saturday instructor. To add insult to injury, I was informed to the try for the spring and/or summer session. Now, mind you, I've been trying all this past summer and fall to get my child in. I was impolitely told if unable to I can always just go to a private drivers Educational group. Mind you, they understand that they have foot hold on market on getting the child in as they are affiliated with the Wake county school system. And the way they indicated, they made it seem if you don't like it you can go pay for it somewhere else. Getting to learn how to drive is a quiet rite of passage for children and in some cases, a necessity to help their family in case of family hardship. It is clear that Jordan driving school does not see that at all. They see is the money and I'm concerned, because for those who are not as financially capable of spending the money for a private drivers, school and Jordan is the only resource. This makes me think that Jordan driving school cares not about the child or the family, only about the bottom line money and their contract with wake county school system.