Town & Country Driving School

Negative experience: Crystal is extremely rude. I wish there was another driving school in this area, but I guess because they have a bit of a monopoly on some of these courses, we are obligated to go with these folks. But oh my goodness attitude and unprofessionalism. It’s a Customer Service industry so you have to learn how to interact with customers even ones who are more difficult than others in a respectful way.

Fantastic experience: I have two reviews of Town and Country, one deserves 5 stars because of Crystal and Erika. Crystal in the office was always so polite and helpful every time I called to ask a question. She was a pleasure to talk to and work with and made this experience amazing! Erika was my child’s instructor for 3 of her 4 sessions and was absolutely wonderful! She was patient, helpful, kind and made my child feel absolutely comfortable during her sessions. She taught my child things in a way they could understand and was if they made a mistake, she explained what they did incorrectly and taught them how to fix it. We are so very grateful to her for her guidance and teaching style. I highly recommend her as an instructor! My second review would require negative stars and this is directly the result of just one in car with Diane as the instructor. She had my child near tears when they returned from the session. She was very insulting and told me child that they should plan on taking the bus to school because there is no way they will pass their test, that they were horrible at driving and that it was my fault for not taking her out driving more. She told my child that they should be lucky to not be getting all beginning marks in their last in car because that is what they deserve. Even went as far as to tell them that she would be contacting the office and advising them to not give them their certificate because they are not ready to drive by any means. If they made an error she belittled them and was extremely rude. She expects perfect driving out of a 16 year old who has only been driving for 6 months. Absolutely horrible and should NOT be working with teenagers. I am happy to say that my child passed their exam with flying colors, and it had NOTHING to do with Diane and her horrible attitude and behavior! Town and Country, she is making your business look horrible and should not be working with teens.

Fantastic experience: During my first 3 in cars I had Erica. She was so amazing and helped me to perfect my maneuver ability and driving on the high way. She was very informational and kind.

Fantastic experience: Definitely recommend! Erica is awesome and she taught me so much to become a better driver!

Fantastic experience: During my first in-car, I was absolutely terrified, but Erica helped me flip the script. She's dubbed the confidence booster and doesn't wear that title lightly! Finished my last in-car today and feelin' like a million bucks. She was very patient with me every session and gave me the courage to push forward in my driving career. If you're in need of a in-car instructor, Erica is the way to go.