Triangle Driving II

Negative experience: They gave my sister a terrible car in which the shift gears didn’t work to the point the old man who was her proctor had to switch seats with her because even he couldn’t move it from his own seat. When she tried to switch seats she spent a good minuet trying to unbuckle her seatbelt bc it was stuck. The pedals are extremely light as in there’s no in between with how fast and slow one could go. This caused for wide turns leading to her to fail her test. The car given for the test was extra different compared to the cars given during practice

Negative experience: So my daughter goes in today to take her driver’s test. The older man was very rude but I didn’t think anything of it. I just blamed it on old age. As she is giving him everything to take her test, he tells her that she needed a report card. We informed him on the check off list that it didn’t say anything about a report card. Long story short, I went home to print out a report card. When we gave him everything, he gave me a document and told me to give the document to my insurance company that is if my daughter passed the test. So we kinda looked at each other like what. Who does that? So she was next, another gentleman walked in with his parents. They said he barely passed but he did. Someone else tested the gentlemen but when it was time for my daughter to test, the older guy got from behind the desk and tested my daughter. Needless to say, my daughter did not passed. She came in crying. She said the guy was so confusing and so unfair. She told me she turned on signals and he said she didn’t. She told me she did everything she said and went the speed limit . I told her to go in the car while I talked to the older man. When I said hi, he asked was I the mother of the last driver, I told him yes and so he was like, well she didn’t pass. I asked why. He said because she went 25 around a curve that said 20. I went on to say to him that my daughter always follows the speed limit and he told me well ma’am today she didn’t with an attitude. Why would my daughter speed during a test and she is trying to get her license? That doesn’t make sense. But I told my daughter we can’t change people’s heart, or their stupidity. He was rude to us from the time we walked through the door so I felt like he was out to get her.

Negative experience: I waited 3 weeks continuing to ask when the classes were scheduled they never pick up the phone and every time they say they have a class they never show I waited 4 hours in the hot out side.

Negative experience: I have been calling for over a week everyday. I understand staff shortage but you cannot tell me there is not one person to answer the phone some point in the day.

Fantastic experience: Great service