First Drive Driving School LLC - Hilliard

Positive experience: Great instructors. Very nice and friendly. The administrative side is super slow. They even have an hard time printing documents and forms. They also lost paperwork. Only reason I gave them a low rating.

Fantastic experience: Very positive experience. Competitive price, there was a wait of course but less than many others AND -- they gave us a good estimate of when we would be next for scheduling, and nailed it. The online scheduling system was great, and we had a good experience with scheduling and making some adjustments. Thank you for a great experience!

Negative experience: this was a very bad experience

Negative experience: Super unfriendly!

Fantastic experience: Adele was very helpful and nice

Negative experience: Please save your time and money and take your business elsewhere. I had mistakenly registered my daughter for this place once I registered her within 5 mins I sent a email please cancel this registration as it wasn't where we had planned on attending and registered in error. Now... during registration is says you must pay the full amount 365.00 when scheduling. So when it asked for my card info I figured it was to have the info for when they call to schedule you. Wrong... the next morning they charged my card the entire amount she was never called and scheduled for anything. I called and you can't speak to anyone you must leave a message. In my message I explained that I mistakenly registered her for the wrong place and would like a refund if they couldn't get her in as soon as the faith driving school could. The girl that called me back never tried keeping us as customers never gave me a date as to when they could schedule her in cars. Her words from the beginning was I assume you didn't read the terms and conditions or else you would have seen when a pmt is made our refunds or done with a 10% charge. So completely unprofessional and this wasn't like I had her scheduled for her in cars and then canceled. They charged me when she was never scheduled! Then kept $35.00 when they finally refunded me. So beware they will charge you before scheduling you and since the girl never told me how far booked out they are im sure its a month or two wait. Faith driving school in hilliard has been so nice and got my daughter scheduled for her in cars within a week very polite and professional.

Positive experience: One of the driving instructors Jacqueline was trying to be very intimidating to my child. She lacked patience for being an instructor and was just not very good at coaching young children trying their best to meet her standards. My child is very receptive to constructive criticism, but that's not how Jacqueline came across. It was night and day difference with the instructor Ed. He was very encouraging and confirmed my daughter is a great driver and I already knew this because we had been driving since the day she got her permit.

Negative experience: Would not recommend at all. I scheduled an appointment over the phone, they took my name and also charged my card but forgot to schedule the appointment. I showed up to the office and the guy was completely un apologetic and offered no solutions rather than reschedule. When I first got there he said he didn't even have my name in the system. After a little pushing and showing him the charge on my phone, he suddenly found my file but still had no reason my lesson wasn't scheduled. I had to take a day off work for the lesson!

Fantastic experience: Excellent! Very professional and calm instructions! So thankful for your help and tips you gave me. I passed my driving test today! Appreciate your help. Recommend the school 100%

Fantastic experience: This is a great driving school! Thanks to “Gammy” the receptionist for being so pleasant to talk to and taking my daughter out driving.

Fantastic experience: best driving school ever. I am very happy with them. I scheduled my daughter for all classes and in cars. The in cars were scheduled far apart but I called and asked about getting sooner for anyone who cancels and they called when a cancelation came up and was able to get her finished sooner. They were very polite and respectful. This was very smooth. They also answered all my emails promptly and quick. I even rented a car from them for my daughter to test in and before the test they let her practice her maneuverability which was amazing. All in all I will be recommending them to everyone. Great job. Keep up the amazing good work. Thank you so much.

Fantastic experience: Our experience with First Drive Driving School was exceptional. Due to my son’s busy schedule, we were concerned with getting to the classes. We were assured that he could complete each course day as it was offered even if it was out of sequential order. They teach the same material on each numbered day to make this possible for their busy students (Ex. Day 1 material is the same each time day 1 is offered). The in-car driving sessions were easily scheduled in one phone call. The in-car instructor was on time, kind and patient. We were put at ease knowing this school has a specific curriculum and driving route for each in car session allowing my son to experience specific driving situations such as Downtown and the highway with the comfort of a knowledgeable instructor by his side.

Negative experience: My fiance took an adult driving class there last summer. Paid the required money, took the required class and was told the certificate would be mailed to us. It is now January and we still do not have this needed document! They keep stating the person who is needed to assist is "not in the office" or they are "not available". Nothing worse than paying for a service and NOT having the needed proof of it.

Fantastic experience: Our kids have all had a great experience at this driving school. We'd like to give a special shout out to Bob, the amazing in-car teacher.

Negative experience: The front desk girl is a moron. I asked to sign up my brother for driving class and she treated me like i was an idiot. " why does an 18-year-old need to go to driving school? Why doesn't he just take the test?" Because he's never driven before and would feel better having some practice. Unprofessional and lost our Business.

Fantastic experience: My daughter did her 8-hours of in-car with First Drive. Each instructor she had was very nice, patient, and knowledgeable. I would highly recommend First Drive.

Negative experience: I wouldn't let my kids go here. Today, 12-19-15, at 9:50 am, I was in the car with my wife on Main St. In Hilliard where the two roundabouts are near Speedway and the high school. This kid pulls out right in front of us in the roundabout and the instructor (some old guy with glasses) didn't even react. He wasn't even looking! He was looking straight forward. No wonder people in Hilliard don't know how to use roundabouts if they got taught by this guy.

Negative experience: Not sure I would let my kids to learn to drive here. instructors will let students speed, play games around semi trucks.

Fantastic experience: I was hesitant to go somewhere other than Top Driver, or Advantage because those were the two I had heard the most about... but I can confidently say this driving school is amazing. So far its better than any others I have heard of. I had heard horror stories from others about other driving schools about the driving instructors throwing there feet up on the dash, eating in the car, and sometimes even SLEEPING! You be assured nothing like this happens at First Drive. They're extremely patient and understanding. Before I chose this driving school I sent them an email to ask a few questions and was responded to within the day. They are absolutely the best around.