Northwest Driving School

Negative experience: Terrible customer service the drive teacher was nothing but rude after I finished my drive test I tried to ask a couple questions for clarification on why I failed so I could not make the same mistake again and he got mad at me because I have a learning disability and it’s hard for me to understand what he was explaining to me verbally so I asked if he could explain differently but then he started yelling said to me he was done helping and to never come back he said I was an unreasonable student said he was going to report me to the DMV the drive teacher had no regard for how others think or perceive information differently then him was very unprofessional

Negative experience: Feels like they fail you just so you have to pay again. Feels like a scam.. js

Negative experience: Would not recommend. I emailed before signing my son up, and notified of our vacation dates. They replied that his driving portion would be completed before this time, but they were wrong and blamed us. Charged us for the full price. Not a good experience and a waste of time.

Negative experience: It seems like the instruction is good enough. I've had two kids go through now. Customer service is awful. They will not budge on schedule changes. I asked to change a drive well within the 48 hours required. This was for an out of state trip that was unexpected. I was told the kids are responsible for knowing the family schedule and are told that in the beginning. I was given the ultimatum of changing the trip or having my child fail out of the class and lose the $600 plus dollars and start over. They gave me an end date to have all drives completed or failure would result. They did not have enough trainers for all the drives and turns out they scheduled drives several weeks past the 'due' dates. I hate being lied to by companies who threaten with large sums of money at stake.

Fantastic experience: “I had a fantastic experience with this driving school! They were incredibly responsive and communicated efficiently via email, which made scheduling and getting my questions answered so easy. Tabitha was super helpful and ensured everything went smoothly from start to finish. My instructor, Jason, was amazing—he was thorough, friendly, and made me feel confident behind the wheel. I highly recommend this school to anyone looking for professional and supportive driving lessons!