Northstar Driving Academy

Name: Northstar Driving Academy
Address: 15704 1st Ave S, Renton, 98148, US
Telephone: +1206-243-0013
Rating: 5.2

15704 1st Ave S, 98148, Renton

+1206-243-0013

Opening hours

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Northstar Driving Academy: Reviews

2.6/5 (29 Reviews)

The most recent reviews on Google

Petra Jahn Published on Google

4 years ago

Negative experience: Take your money somewhere else. They don’t value your time when you schedule drives for your teenager. They don’t communicate that they are not going to be there and if they are, they make an excuse to why they can’t go out on a drive. We have had nothings but frustration dealing with this business. Poorly run. Waste of time and money.

Northstar Driving Academy

Hi Petra, I apologize the communication and service has been lacking. As a branch manager, I'm disheartened to hear this. Unfortunately this summer we have had several maintenance issues occur with our vehicles which caused us to cancel drives last minute. If we ever had an instructor worried about possibly contracting Covid-19, we have also cancelled those drives in order to keep our customers and staff safe. Whether or not these situations were particular to your experience, we do understand the inconvenience this causes parents and students and apologize we could not provide better service to you.

Brooke
NorthStar Management

Jamyrlyn Mallory Published on Google

4 years ago

Negative experience: I would not recommend Northstar. We had a very difficult experience. The communication was horrible. Had to follow up with them anytime there was a change or something came up. Tons of confusion on when where and how things would happen. With very little communication. They eventually got the job done. But Northstar is SUPER UNORGANIZED. Follow through and follow up is almost non existent.

Northstar Driving Academy

Hi Jamyrlyn,

I'm sorry to hear of your difficult experience at NorthStar. As a branch manager, this is precisely what I've been focused on improving within our business over the past quarter. Your concerns have been heard and they are most certainly understood and I am sorry we were unable to have provided you a better experience.

Best Regards,

Brooke
NorthStar Management

CM RY Published on Google

5 years ago

Fantastic experience: Had a great experience with Northstar Driving Academy. Mr. Ricky is the best and I am very thankful to him. I highly recommend this place.