Texas Driving School

Fantastic experience: Had a wonderful experience taking adult driving lessons with Mr. Serrano. Mr. Serrano was very patient, encouraging, and insightful when giving constructive criticism. Parallel parking lessons were great and aligned well with the setup used in the state’s actual test. Very sound diversification in routes all the way from low-volume traffic to high-volume traffic to freeway traffic based on all the lessons available. Would strongly recommend this location for any adults who are hoping to pass the test quickly and confidently.

Negative experience: Receptionist is rude. Does not know how to talk to people more so children.

Negative experience: Rude!

Negative experience: Rude staff. In earlier reviews, someone mentioned that they negotiate and work on their mistakes, but I highly doubt that. After leaving this place and visiting another school, I was able to complete what I needed — I received excellent guidance on further education and left with a positive impression. But not here. Avoid them.

Negative experience: I had a GREAT experience with the Texas Driving School at the Weber location, so I decided to try the Saratoga location this time since it’s closer. Unfortunately, my experience at Saratoga was very disappointing. First, the staff incorrectly told me my daughter couldn’t get a driver’s license. I had to show them the DPS website to prove she was eligible. I would expect a driving school to be knowledgeable about these things. Additionally, they got my daughter’s last name wrong, which caused unnecessary issues. They wouldn’t let her in until I showed them the contract to prove their mistake. While they eventually allowed her to attend, they didn’t correct the error, and her last name was still wrong on the DPS slip. Another issue was regarding a planned surgery. I had called ahead to confirm how absences would work. I was told that since each class was two hours, she could attend the first half and retake only the second half later. However, on the day of the surgery, they marked her absent for the entire session, even though she attended the first two hours as planned. Overall, this location has been very difficult to work with. The staff is impolite, and the lack of organization is frustrating. No one expects perfection, but clear communication and kindness would go a long way. If you’re deciding between locations, I highly recommend the Weber location. My experience there was smooth and professional.