Twin States Harley-Davidson
Legendary brand of American motorcycles, plus apparel & more at some branches.
Opening hours
Photos of Twin States Harley-Davidson
Our comment from DrivingSchools.Directory about Twin States Harley-Davidson:
Twin States Harley-Davidson is a fantastic dealership known for its friendly and knowledgeable staff, creating a welcoming atmosphere for both new and experienced riders. Customers have praised the attentive service, with many noting that the team goes above and beyond to assist them with their motorcycle needs.
Highlights of Twin States Harley-Davidson:
- Friendly Staff: Many customers have described the staff as friendly, helpful, and accommodating. They're known for treating clients like family, ensuring a positive shopping experience.
- Diverse Inventory: The dealership boasts a great selection of bikes, apparel, and accessories, making it a one-stop shop for motorcycle enthusiasts.
- Positive Service Experience: Reviews indicate that the service department is efficient and capable, with staff who are knowledgeable about various motorcycle issues, providing excellent repair services.
- Community Engagement: The dealership hosts events and welcomes feedback, striving to create a fun and engaging environment for all visitors.
While there have been some concerns regarding customer service and pricing discrepancies, the management's commitment to resolving issues and improving the customer experience is evident. Overall, Twin States Harley-Davidson has built a loyal customer base that appreciates their dedication and integrity in the motorcycle industry.
Twin States Harley-Davidson: Reviews
The most recent reviews on Google
Negative experience: I work 2 jobs. Have minimal time off. Stopped in to get an extra key (as I had lost one in the spring) on a rare ride.. Service counter seemed bothered by my even being there. Rest of the staff seemed pleasant. Said they do not cut keys...It's a bottle key..I guess they do not program FOB's either? I was ready to walk around the nice showroom...not after that though. Maybe I just took it the wrong way???
Christopher, I'm sorry to hear about your experience. I'm sorry we were not clear. All keys need to be ordered. We do not cut keys. However, we do program fobs. We can easily order both the barrel key or the fob for you. Feel free to contact Craig or myself, Deb, and we would be happy to take care of this over the phone for you.
Fantastic experience: Enjoyable and friendly place to visit while in New England.
Thank you, Hugh. We hope you'll visit us again!
Positive experience: I liked the 2 floors here, no one talked to me like other dealerships I visited on my trek to find a new Harley-Davidson. Didn't purchase one here .. Found some cool's shirts,they have lots of merch and parts available.
Hi Riley, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our setup and found some cool shirts. We're sorry we didn't get a chance to talk with you during your visit. We strive to provide a friendly and welcoming atmosphere, and it sounds like we missed the mark this time. If you have any questions or need assistance, please don't hesitate to reach out. We hope to see you again in the future!
Negative experience: What a joke said they would work with me on a estimate for my bike then take 2 months and give me the same thing as the first time. What a joke
Hi Quentin, We’re sorry to hear about your experience. We aim to provide efficient and transparent service. Please reach out to our General Manager, Deb, directly at [email protected] if you'd like to discuss your estimate. Thank you
Fantastic experience: Helpful staff.
Thanks so much, Michael!
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