East Bay Harley-Davidson

Name: East Bay Harley-Davidson
Address: 7576 Southfront Rd, Livermore, 94551, US
Telephone: +1925-344-3039
Rating: 9.2

7576 Southfront Rd, 94551, Livermore

+1925-344-3039

Legendary brand of American motorcycles, plus apparel & more at some branches.

Opening hours

sunday: (closed)
monday: (closed)
tuesday: 10h-14h
wednesday: (closed)
thursday: (closed)
friday: (closed)
saturday: (closed)

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Photos of East Bay Harley-Davidson

Our comment from DrivingSchools.Directory about East Bay Harley-Davidson:

East Bay Harley-Davidson stands out for its friendly and knowledgeable staff dedicated to providing a welcoming and customer-focused environment. Many customers have praised the team for their attentiveness and patience, making the motorcycle purchasing experience enjoyable without any pressure. The dealership is known for its great selection of new and used bikes, as well as a variety of Harley-related merchandise.

While some clients reported issues such as higher than expected pricing and occasional lapses in communication regarding service, feedback from those who received assistance from staff members like Chad and Eric highlighted their exceptional service and willingness to go the extra mile for customers. Overall, East Bay Harley-Davidson is recommended for anyone looking for an engaging motorcycle shopping experience.

Whether you are a longtime biker or a newcomer, the positive, inclusive atmosphere and commitment to customer satisfaction at East Bay Harley-Davidson is sure to impress.

East Bay Harley-Davidson: Reviews

4.6/5 (200 Reviews)

The most recent reviews on Google

MARK M.W. Published on Google

1 year ago

Positive experience: I think they overcharged me. But when you want stuff you have to pay. But my price went from $39K to $51K because I wanted these extras and I think they overcharged me on the extras to make their money back from what they original price was. They always seem to get you in the drive-thru or out the back door. No P Diddy

East Bay Harley-Davidson

We're pleased that you found our product worth it despite finding the additional costs slightly high, Mark. Our aim is to offer premier products and services that our customers appreciate. We understand your concern and will try to consider it. Don't hesitate to contact us whenever you are in need. East Bay Harley-Davidson

Brian Cox Published on Google

1 year ago

Negative experience: They have terrible customer service. Went in for an oil change and tires. They lost my keys! All of them. And then took 4 months to fix without calling me to keep me informed and updated. And didn’t even apologize about THEIR huge mess up. Would not recommend and am never going back. They are the worst.

East Bay Harley-Davidson

Brian, the lost keys and the extended delay in resolving the issue do not represent the service we aim to provide. We understand your frustration and apologize for any inconvenience caused. Although we aim to offer quick and dependable service, it appears we missed the mark in this case. If you decide to give us another chance in the future, we would appreciate the opportunity to regain your trust. East Bay Harley-Davidson

Victor Published on Google

1 year ago

Negative experience: Overall buying experience with them was no good the bike they sold didn't even last 2 months it doesn't even run anymore.i thought they check their bikes but I guess they don't.i wi

East Bay Harley-Davidson

We’re sorry to hear about your frustration, but we stand by the quality of our bikes. We do thorough checks, so it’s surprising to hear about your experience. We’d like to investigate this further. Please contact us directly so we can resolve the issue!

Michael Foster Published on Google

1 year ago

Negative experience: They like to play hardball with their pricing which is absurd considering how HD is doing. They have large inventory of new 2023 bikes they try to sell above list price.

East Bay Harley-Davidson

We apologize for your experience, Michael. We aim for competitive pricing and understand your concerns regarding the cost of new bikes. We welcome feedback and will consider your comments. We look forward to improving your future experiences. East Bay Harley-Davidson

Martin Reyes Published on Google

1 year ago

Fantastic experience: Staff were very friendly no big pressure to buy offered test rides on any bike on show room floor.

East Bay Harley-Davidson

Martin, we're glad to know our team made your visit comfortable and you enjoyed test-riding our bikes. We aim for a relaxed and enjoyable environment. We look forward to serving you in your future rides. East Bay Harley-Davidson