Hoosier Harley-Davidson
Legendary brand of American motorcycles, plus apparel & more at some branches.
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: (closed)
- wednesday: (closed)
- thursday: 10h-17h
- friday: 10h-17h
- saturday: 10h-16h
Photos of Hoosier Harley-Davidson
Our comment from DrivingSchools.Directory about Hoosier Harley-Davidson:
A Welcoming Family Atmosphere in Elkhart
Hoosier Harley-Davidson in Elkhart, Indiana, has established itself as more than just a dealership; it is widely regarded by its customers as a community hub where riders are treated like family. The overwhelming consensus from user reviews highlights a warm, laid-back environment that stands in stark contrast to the high-pressure sales tactics often associated with the industry. Visitors consistently praise the staff for their genuine friendliness, patience, and willingness to help, whether the customer is a first-time buyer or a lifelong enthusiast.
Expert Service and Custom Builds
The service department is a standout feature for many loyal patrons, with technicians like Travis, RD, and Andy frequently commended for their technical expertise and dedication. Reviews highlight their ability to handle everything from routine maintenance to complex custom builds and emergency roadside repairs. The team is noted for their transparency and efficiency, often going above and beyond to ensure customers are back on the road quickly, sometimes even assisting stranded travelers with immediate parts or repairs.
- Highly skilled technicians specializing in custom engine work and suspension upgrades.
- Responsive emergency service, including assistance for travelers stranded far from home.
- Transparent communication regarding repair timelines and costs.
Knowledgeable Sales and Parts Teams
Sales staff members such as Matt, Jason, and Mateo are repeatedly mentioned for their deep product knowledge and non-pushy approach. They take the time to understand the customer's needs, ensuring a smooth and pressure-free transaction. The parts department is equally well-regarded, with employees praised for their helpfulness in sourcing hard-to-find items and offering practical advice. This comprehensive support extends to the showroom floor, where a wide selection of new and used motorcycles, apparel, and accessories is available.
- Personalized assistance from experienced sales consultants.
- Extensive inventory of parts, merchandise, and motorcycles.
- Support for both new rider courses and experienced customizers.
Community Engagement and Values
Beyond transactions, Hoosier Harley-Davidson fosters a strong sense of community through events and a genuine commitment to customer satisfaction. The dealership is known for hosting gatherings that bring riders together, reinforcing its reputation as a place where relationships are built on trust and mutual respect. This dedication to service and community makes it a preferred destination for motorcyclists in the region.
Hoosier Harley-Davidson: Reviews
The most recent reviews on Google
Fantastic experience: To start these people here are absolutely fantastic. Started off as inquiring about an oil change closer to home before our Tennessee trip and turned into not one but multiple awesome visits to Hoosier Harley. Their down right honesty sold me. They are not the regular parts sellers they actually want you to achieve your goals without breaking the bank. Anything you need done whether big or small these boys got you covered. Travis built an awesome team of BUILDERS that know what they are doing. This is the best dealer around that actually build bikes, not just sell you the newest gadget out.
Brian- Thank you so much for the 5-Star Review! We appreciate your loyalty and can't wait to see you again!
Negative experience: My girlfriend went here for the rider course and bought a bike. While there, an employee (Bobby) continued to flirt with her and even went as far as to text her and hit on her even when she expressed she was not interested. Texts included “are you and your boyfriend serious” and texting her the next day “I hope you have a good day. Smile your beautiful.” For texts that were supposed to be professional and only about helping her find a bike, they sure seem to cross that line. Travis and the owner were helpful with the situation. But I still expect better from a dealer. Everything else was a fine experience Edit to add for the response: The employee was on the clock while hitting on her and she mentioned her discomfort to the salesmen she dealt with. Not sure how that means she consented when she expressed her discomfort and how weirded out she was to an employee while there. I’d also like to add that Hoosier originally seemed to care about the issue and had said they talked with the employee and asked me to remove my first review. I decided to put a second one up so others may be aware of the situation in case they decided to come here since the employee is still there and may do it again but now Hoosier claims it has nothing to do with them. Can’t say you care about the situation and you want to take care of it then say it has nothing to do with you when I try to warn others of what has happened
Thank you for your review Cricket. We apologize for your experience but it is not with us. This incident was between an employee and a woman with consent from both parties. We cannot monitor our employees personal lives outside of work. Therefore, holding the dealership responsible for an affair gone wrong is unfair. We sympathize with you during this emotional time and wish you the best .
Fantastic experience: Went to thank the guys that took care of and worked on my 2007 sportster, its running. great !!!!
Thank you so much for the 5-Star Review!
Fantastic experience: Travis and the service team always deliver for me. Thanks guys for all you do and for keeping me in the wind.
Thank you so much Kirk for your loyalty and business! We appreciate you.
Fantastic experience: "What a great group of folks at Hoosier Harley Davidson, if your looking for that place that treats you like family or a friend this is the place. Super friendly, laid back with that hometown feel, and they made it so easy to talk to about what I was interested in as well as my trade. I had an extremely fair and reasonable transaction, I cannot say enough about Mateo, and Matt. They have earned another satisfied customer, I'll be back. Thanks guys! "
Thank you so much for the 5-Star Review Michael! Welcome to the family!
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