Bayside Harley-Davidson

Fantastic experience: I when just at the right time I got 8 T-shirts for the price of one and that made my day

Fantastic experience: I had a great experience. Bought my first bike today and Jamil and TJ were great help and super awesome. Everyone was really kind and gave me a bunch of advice and were so helpful with working everything out with us. 10/10, amazing!! Thank you guys again! Will be back.

Negative experience: This place is so disappointing we brought our bike in that we had an appointment for we had a bite delivered a day early two weeks went by we barely got a phone call when we go up there to see the guy. Finally he said the bike was up on the lift and they were working on it as they spoke when I looked my head around the corner I seen the bike just sitting there. No one had worked on it. It hadn’t been touched a week later my husband gets a phone call and they tell us to come pick up the bike we gotta pick it up five minutes down the road we were down after we spent $985. We finally get in touch with the service guy the next day and he says oh the bike wasn’t ready so they can pick it up. They take it back to fix it. It was going to charge us another $900 to fix a part that was $45 and took my husband five minutes now the gas tank is leaking when we leave to get Gwen to leave the bike over this place is a joke their sales guy. Matt is a joke that I’m reliable and rated too expensive.

Negative experience: I had purchased 4 bikes from here prior to this experience and after the first two I said I would never go there again. Well I went back for 2 more and regretted it yet again when it came to the service department. The last time I went in for bike 5 and between sales and financing they had me standing around for 2 hours waiting. To throw salt in the wound they even put a guy ahead of me to using the time line back even further. I took the hit on the credit report and just left. Finance guy had the gall to call me 5 minutes after I walked out saying he was ready for me now. At no point in the last 5 years has this business ever operated 100%. If the sales and finance was solid their service department was garbage. When they got the service department right sales and finance went downhill. My wife's last service they didnt torque the drain plug properly and it came out of her primary while she was riding home. It wasn't until she parked it and the last bit of oil drained onto the driveway did she know there was an issue. Unless you are going in for clothing or parts save yourself the hassle and go elsewhere.

Positive experience: Nice layout. Great staff. Pleasant experience