Transitions Driving Academy

Fantastic experience: Brought my son. Ms. Claiborne was awesome and very helpful!

Fantastic experience: The woman at the front desk was very kind, and the testing instructor gave easy to understand instructions. I walked in with no appointment, and the entire sign-in/testing process took about 30 minutes to complete. The next available appointment at the DPS was 3 months out, so I appreciate how quickly I was able to get my test done here.

Fantastic experience: really easy and straightforward i love it!!!

Fantastic experience: Very good Academy

Fantastic experience: Excellent Instructors and staff!

Fantastic experience: I would highly recommend this establishment. I haven’t taken a road test in over 10 years and scheduled a practice road test prior to my actual test, to get my license back. The tester was very professional and honest about areas of improvement but also very personable. He shared simple things to fix , that many us who having been driving for some time forget about and would actually cost us points on a test.

Fantastic experience: Really friendly and really good customer service. Definitely recommend if you need your license quick and easy!

Negative experience: They are very rude and unprofessional ! they also charge extra cash above the insurance. Dislike i didn’t like at all!! Very disappointed!

Fantastic experience: This is a family owned business that is so personable, knowledgeable and dedicated to making sure you are taken care of. I highly recommend using them for all of your driving needs. The new location is next to the Garland Mega Center DPS

Fantastic experience: The examiner was very patient with me and he gave really clear instructions... Thank you guys so much I’d highly recommend to upcoming Drivers .

Fantastic experience: I had a license when I lived in California, but between a hold on that license to due to an unpaid ticket, it expiring while waiting for the hold to release and not having access to a vehicle for the road test, it took me a bit to get my Texas license. Thankfully, Driving Schools are now allowed to give the test since I did not have a vehicle. I searched several schools and happend to find Transitions just a few miles away from me. I took their 6 hour class which was a good refresher and I had them administer the road test and rented their vehicle. All instructions were clear even though my brain was busy reminding myself not to do certain things, a few times it took an extra few seconds to process! LOL! My points deductions were over small errors and a few, I felt after the fact I had done. For instance, I stopped a bit too far and I realized I went too far too late. I am now once again a licensed driver! I do recommend them! It was a great easy process! Thank you Mr. and Mrs. Claiborne! --Sandra Longs

Negative experience: Came in to take a driving test. I felt completely uncomfortable with the driving tester. He was very cold and had a negative vibe from the start. The road we merged into had construction, I asked to clarify the immediate right turn. He jumped and was very rude to tell me he will not repeat himself. That rough attitude is not called for. He makes you feel more nervous then neccessary.

Fantastic experience: Highly recommended by the DVM staff. Got me in and out with in an hour. Very friendly Instructors and staff!

Fantastic experience: The website is one of the best that I found when i was looking for a Driver school. They don't speaking Spanish but the instructor did his major offered to give the instruction Clearly.

Fantastic experience: Thank you so much Transitions Driving Academy! Highly recommend them if you’re looking for somewhere to take your road test ASAP. The staff was very friendly and patient with me as I was struggling with getting my current insurance info but they didn’t rush me or anything and I appreciate that so much. The tester was also very friendly and I didn’t feel as nervous as I thought I would. Thanks again!!!

Fantastic experience: My experience with this company was great.very professional staff members.great rates ...very affordable road test fee and only 10$ extra if you need to use their vehicle...im grateful for them that they were available in helping change my life by giving me the opportunity to be a law abiding citizen and obtaining my license that was so important to me and thank you

Fantastic experience: This is a great driving academy! The staff is very professional and on schedule. The road test took no time at all. I really enjoyed my experience.

Fantastic experience: Mr. and Mrs. Cliborne are a very professional couple, all my kids attended the transition driving academy, learned a lot and loved it. I highly recommend this driving academy.

Negative experience: Extra charge for everything, didn't accept my insurance from my phone, stated that's its invalid when it's clearly valid in the state of Texas. Then made me pay a extra 35$ to rent their vehicle, because she did not want to print my insurance from my phone. I even insisted on paying to have it printed and the lady clerk said they did not have a printer on sight. ALSO HAVE VIDEO OF THE DRIVING INSTRUCTOR GIVING ME THE MIDDLE FINGER IF ANYONE WOULD LIKE. !PLEASE CONTACT IF YOU WOULD LIKE THE VIDEO! NO FALSE ACCUSATIONS ARE BEING GIVEN, I HAVE EVIDENCE/PROOF

Fantastic experience: I was nervous but everything went great the driving instructor was nice and calm and explained how the test was graded and what I should and shouldn't do before starting and the lady in the office was really polite and and got me in and out

Negative experience: Extremely disappointed. The school was unprofessional In my opinion. The school was never open punctually, the placed smell of old water and the cars weren't in the best condition. the whole class time he would warn us about what would happen if you don't learn how to drive properly instead of actually teaching us how to drive properly. I was very disappointed , and no offense to the instructors who are nice people but I simply did not enjoy attending this school ALSO , you schedule driving sessions with the instructors and they give you a mock test after your sessions , however after 2 sessions (out of a total of 6 or 8) they just decided to gave me the mock exam and I couldnt have any other sessions scheduled. I honestly felt completely scammed It's been a year since I've attended and I really hoped they have stepped up their game. Definitely not worth the money.

Positive experience: I took a road skills test with Transitions and the whole experience, from booking the test, to taking the test, was smooth. The lady at the front desk was friendly and the examiner was very professional. I would have given 5 stars if not for a small mistake on my scorecard that ended up with me having to go back to get it sorted out, after waiting for ages at the DPS. Anyways everyone makes mistakes and they fixed it.

Fantastic experience: Extremely friendly receptionist and the test driver was kind as well! Had a great experience here and I do not understand the bad reviews at all. Definitely recommend this establishment for anyone doing their road test.

Fantastic experience: I took my driving test here and had a great experience. I brought my brother, my mother in law, my father in law, my husband and now I’m bringing my sister in law. Everything is so smooth and they make it so easy to schedule an appointment. I will always recommend transition driving academy. And no i didn’t have to be PERFECTLY parallel parked like someone commented. If you can’t parallel park you won’t pass that’s it. Not once have I had a “she said he said situation or anyone threatening to hurt me. All of the testers I’ve met are very professional and easy going. Like I said, 5 people have already tested at this location and I’m bringing a 6th one.

Negative experience: Serbicio De lo peor ,,primero te piden el dinero y después x cualquier pretexto x más mínimo te canselan y te cobran más dinero

Negative experience: Only accumulated 11 pts during my driving test (passing score), but was failed due to a rubbing a curb on a tight turn. Told the tester “that was messed up” and he started calling me names and threatening to fight me, even approaching my vehicle in an attempt to intimidate me. I have filed a formal complaint with DPS. This guy clearly had a chip on his shoulder and I believe my failure was due to this. Save your money and go somewhere else. Update - I find it extremely disrespectful to make false accusations. I did not yell any obscenities at the tester, simply stated “that’s messed up” and THEN HE began to threaten to assault me while also calling me names. In addition, DPS did confirm they will be following up on testing process’ at this facility to ensure they are being followed correctly. They also provided paperwork that I will be submitting to the licensing branch in regards to threats of assault made by your tester. Your attempt to drag my name through the mud with lies will not go unreported. And again to all other possible customers, DO NOT GIVE YOUR MONEY TO THESE PEOPLE, threats of assault should never be taken lightly.

Negative experience: If you don't do the parallel parking perfectly you fail instantly and dont even get to drive, even though 99% of the time in a practical situation you probably will never be in a situation where you had to parallel park but it's weighed so heavily that they don't even let you drive until you do the parallel parking and if you don't get it you instantly fail RIP your $80+ waste of time

Negative experience: A rip off and a head ache!!

Negative experience: Stopped by to get some information during normal daytime business hours and they were closed with no hours of operation posted.I went right down the street to enroll my daughter in at Sears instead.Sears is always open and always available for questions.

Negative experience: Terrible. Should have known because initial communications were spotty and they leave you hanging unless you keep calling. Arrived at the reserved "slot" for my daughter to take road test only to find out there were at least 4 others in front of us and only one tester. The promotions all say you will only be there 30 to 45 minutes. We were there 1.5 hrs in very crowded office entry. Office was horribly disorganized and the lady working was brand new had no idea what she was doing. Most kids coming back from road test were failing which made my daughter nervous and when the instructor got in the car with her he just went thru all the things she could do wrong before the test. She failed by temporarily accellerating 5mph more than the speed limit on a dangerous and tricky city corner and he immediately failed her and had her stop and return from testing immediately. She tested the next day at a place in Rowlett and got nearly a perfect score and the service was superior in every way from appt, arrival, test, departure. It did cost a little more but well worth it. I just got the serious sense that the instructor at Transitions knew the office was a mess and he was in more of a hurry to get back and resolve disastrous office issues than giving each kid a fair and reasonable and "COMPLETE" test and with as many as he overbooked on the weekends seemed like more of a revolving door weekend money grab then a legit attempt to evaluate driving readiness. We also got lucky she failed because they had the paperwork wrong and had she passed and they sealed up for the DPS we would have wasted a trip. The other driving school corrected it. Bottom line: GO SOMEWHERE ELSE!!!

Negative experience: Do not get confused by thinking this is convenient. I paid 68.50 for my child to do her driving test on a weekend to avoid the DPS. BIG MISTAKE. After running an hour behind, the school presents us with a sealed envelope and informed us that we would be required to take the envelope to DPS. Although my child passed the driving test she was not licensed until we went and waited an hour at DPS. Furthermore, they failed to mention that a VOE was required by DPS so after waiting an hour we had to leave and go to the school to get the VOE and then come back to DPS. I am not paid to know the requirements of the law, that's what I thought I was paying them for. They were not informative, knowledgeable or forthcoming. Extremely unprofessional. Save your money, you have to go to DPS regardless.

Negative experience: Bad , I called to ask the guy how much it is , he asked for my age , I said 16 , and he's said they don't have classes for people my age only 18 and above , I said ok but I still want to know the price and it seems like he got mad for no apparent reason and started yelling they don't even do driving school , they don't do things like that , I would rate the class a zero and I didn't even take the class

Negative experience: I went in to take my test and failed for stopping on a line at an intersection and fail for that. The two people in front of medaled for the same reason as well. That does not statistically happen. I was cheated and conned out of my money

Fantastic experience: We called and got an appointment so fast for my son to take his skills test! Way better than waiting months for DMV! Great experience, great staff, very informative and gave the kids great tips before they began the test, highly recommend!

Fantastic experience: My nephew attended driving school here a few years ago and the instructor was excellent. He was by the book and expected them to follow the rules no fudging. Even my nephew liked working with him and learned a lot. It was much more than just teaching to the book and going through the motions. Highly recommend.