Professional Driving School

Fantastic experience: Sara, from the Parma Professional Driving School was fantastic with my daughter. She had a previous bad experience with an instructor from another school and was very nervous about driving. Sara made her feel comfortable and confident about driving and she loved all of the lessons.

Negative experience: My instructor, Mr. Hikmet, was an amazing instructor. Very patient and friendly. Definitely reccomend booking with him, he would get 5 stars. However, the ladies at the actual location… so unprofessional and lack to do the one simple job they got. I, just failing my driving test, came in with my instructor to ask about remedial options since I failed (unrightfully so might I add). They looked at me all snobby and pompous like I was stupid and copped an attitude for no reason. Especially the one old white lady with the glasses and ponytail. She needs some serious help. Anyways, book with Mr. Hikmet online. Don’t even bother with the people at the front or on the phone, they lack class and basic kindness apparently.

Negative experience: I am extremely disappointed with my experience at the Professional Driving School. Medina (main campus Parma). My son, due to extenuating circumstances, has decided to wait till he turns 18 to take the driver's exam. He had already made payment to Professional Driving School and asked for a refund as no services had been rendered. The school is refusing to give him a refund. Instead, they hide behind the fine print of their policy of no refunds after 6 months. The customer support has been unresponsive and at times smug & rude. I would strongly advise others to steer clear of this company unless you're prepared for frustration and disappointment. Buyers be aware of the fine print. I think it's shameful of a company to take money from teenagers when they have supplied nothing in return.

Fantastic experience: I give this driving school a 5 star rating out of 5. My driving instructor, Nikmet, is a highly experienced instructor. He was very calm, which was helpful for a very nervous student like myself. The office staff was also helpful and responsive whenever I had questions. Thank you very much!

Negative experience: I really liked Rafat as my instructor. Although I made mistakes, he was extremely patient and made me feel at ease.Also I did NOT care for the instructor Mr. Fowler. He was horrible. Stay away from him. He’s horrible and extremely rude. I didn’t pay money to get yelled at. Don’t choose him to teach you how to drive