JayJay Driving School

Negative experience: I intend on filing a complaint with the BBB against JayJay Driving School due to unethical and coercive business practices by Ester, who I now firmly believe is a con artist. Earlier today, I went to their office to retrieve my 5-hour course completion certificate, which was issued by Revolution Driving School. However, Ester outright refused to give it to me. I initially purchased a package of 10 or 11 driving lessons. I have not attended my last three scheduled lessons, and I informed Ester that I no longer wished to continue with JayJay Driving School as I had found another driving school in Manhattan. At this point, she demanded that I pay a cancellation fee for each missed lesson and further claimed that, since I did not complete the full package, the price per lesson would be recalculated at a higher rate. Because of this, she insisted that I pay an additional $7 before she would release my 5-hour course certificate--a document that rightfully belongs to me. During this exchange, Ester asked to see my learner's permit, and once in her possession, she refused to return it despite my repeated demands. I had to scream at her multiple times before she finally relented and gave it back. However, she is still unlawfully withholding my 5-hour course certificate. To further escalate the situation, Ester later approached my mother and deceitfully claimed that I now only needed to pay $75 in cancellation fees--a completely different amount than what she originally demanded. This bait-and-switch behavior is another example of her fraudulent business tactics. Adding to the harassment, while I was in the office, a Hispanic male physically blocked the door, preventing me from leaving. Their tactics are nothing short of intimidation and extortion. I strongly warn anyone considering this driving school to stay away. Their entire operation is riddled with scam tactics, coercion, and outright theft. This was a disgusting experience, and I will be pursuing further action to ensure that this business is held accountable.

Fantastic experience: La mejor escuela qué hay el instructor cesar le doy mis respeto y las gracias me enseño perfectamente

Fantastic experience: Great driving school Smooth 5 hour course Good teaching Great communication Would recommend

Negative experience: Terrible experience 10/10 do not recommend this place has so many hidden fees it’s crazy they cancelled my appointment then told me I had to pay them 30 on top of what I paid for the actual course this is insane they basically robbed me and now won’t do anything unless I pay them for an appointment they cancelled

Fantastic experience: JayJay driving school is really good, easy to talk to, will help with questions you have, their driver instructor Cesar is a cool guy that will help you during your driving lessons.