A-1 Driving School

Negative experience: Horrible customer service. Horrible drive-time availability. and horrible website functionality. You're told to login at 1PM every Thursday and rush as fast as you can (first come first come lottery style) to select a drive-time before anyone else reserves it. We've tried for 3 weeks and have found 1 (one!) drive-time available during that time so we're forced to wait another week to see if we're lucky enough to find a reserve a time...? Hire more driving instructors, fix your website, and answer the phone, please.

Fantastic experience: As someone who was nervous about driving ,I really appreciated my instructor (Tammy H.)she was very calm and patience, I lacked confidence in my driving skills, her clear instructions and supportive attitude really helped me a lot. Very professional, friendly and always on time which made learning so much easier. Thanks for your help. -Tess P.

Fantastic experience: I would highly recommend A-1 Driving to anyone who needs to get their driver’s license and who just needs the confidence boost to learn defense and cognitive driving skills. The drive instructors, Sean Hatch in particular, gave me the confidence boost and assurance that I needed to start driving. I am someone in their early 30’s who was TERRIFIED to learn how to drive, but Sean really put my anxiety and hesitation to rest. I’ve learned so much from cognitive driving and what to expect on the actual road test from Sean. I am forever grateful for Sean for allowing me to be able to push myself beyond my own boundaries and limits to achieve what I believe is a big milestone in my life! Thank you so much Sean and A-1 Driving School! P.S. Don’t worry Sean, I still hear your voice in my head saying “Head check!”

Negative experience: Don’t waste your time & money doing a road test here. I basically paid them $50 to fail my teenager who never should have failed. Keep reading if you want details. I scheduled my daughter for her road test with A-1. The lady I scheduled with was nice & helpful on how to prepare my daughter for the road test. So we watched the DLD road test video & practiced multiple times prior to her test and she understood the head checks were a big deal to do. She gets back from her road test and is told not only did she fail she completely failed. He didn’t explain much but told her she didn’t do head heck’s at all and has bad driving habits. We both left a little confused because the company/guy she did her 6 hours of driving with told her she did great & had zero issues with her driving & did great with the maneuvers that would be on the road test. After we got home & read the paper given to us from her road test it said failure to do head checks, not using blinkers, gaps in parking were too big even though she said he never got out to see how big the gaps actually were. So we scheduled another road test with a different 3rd party. She talked with the road tester about what a correct head check is prior to starting & he confirmed what she was doing was correct. And guess what she passed with 100% which this road tester said he doesn’t give out that score very often. I asked my daughter what she did different and she said nothing. The only difference was this guy actually looked to see how close I was to the curb when I parked. Is my daughter a perfect driver? Of course not she’s a teenager. But someone doesn’t go from completely failing because of bad driving habits to 100% score in less than a week.

Negative experience: Do not use this school. The online program is fine. The issue come in for the drives. They only come available at 1pm on Thursday and you play hunger games for a spot. Heaven forbid you have a life or work or anything else because all spots are full by 1:03. I have had three people login the last 4 weeks to get a spot and have not been able. I called and she gave us one driving spot. They cannot tell you how many people you are competing with for spots, you just have to login and keep trying. Terrible system. I ended up paying a second time at a different driving school because their calendar was available 2 months out and we were able to schedule more than one drive in a weeks time. Also, the waiting list has not sent us anything in 5 weeks even though we register EVERY week.