Bell's Auto Driving

Fantastic experience: The 5 hour course is helpful I have had 2 instructors and both are great highly recommend bell's auto driving

Positive experience: Price is great. However the instructor ( John Ferrucci I believe) is more concerned with who and what is in your background. The extra background stories (for me) was not necessary. I came for the course not story time

Fantastic experience: Took four drivers lessons through them and it was the best thing I could’ve done. I also scheduled my road test through them and passed it today! Would recommend Bell’s anytime.

Fantastic experience: My daughter took lessons and we scheduled her road test with Bell’s. All of the instructors were great and helpful! She was well prepared for her test and passed with flying colors! We were very happy with our experience with Bell’s.

Fantastic experience: The instructor was patient and thorough with my daughter and they did an excellent job of preparing her for tje road test.

Fantastic experience: My son had 11 lessons (mostly with Mr Larson) which included one right before he took the road test. My son had nothing but great things to say about his experience with Mr. Larson and every time I spoke with someone from the office they were very pleasant and throughly answered all of my questions. All and all, we feel we made a great choice with Bell’s. Thanks for helping my son become a safe and confident driver.

Fantastic experience: Hi, my daughter passed her test! Thanks to all the folk’s at Bell’s.

Fantastic experience: What a great time I had driving around and listening to my instructor and trying out some things and I got my driver's license.

Fantastic experience: Very nice schedulers at office. They worked with me to meet my daughter’s needs for scheduling driving appointments. Great instructors. Very happy with service

Positive experience: I finally passed the road test but the instructors I had were not the best people nor how I was taught. Some were pleasant some I didn’t feel comfortable. The price for lessons I thought was overpriced so after I got used to driving I practiced with my family, at least it’s free. The only pro I can say is you have a practice for an hour til the road test. But that’s also like any driving company out there.

Fantastic experience: I couldn’t believe that i passed the test, thanks Bill’s Driving School, specially Mr.Taylor

Positive experience: I took three classes with John. I must say he is a really punctual and skillful instructor. However, Do not take their 5hour pre licensing course that is terrible.

Fantastic experience: My driving instructor was a very kind and patient gentleman. Although I was terrified of driving (and still am), I managed to learn in a calm atmosphere and pass my driver's test. Anyway, I haven't driven in years now, but one day I'd like to be able to drive on highways. I might just sign up for some more lessons someday.

Fantastic experience: Bell’s did an excellent job. Always on time, very professional. My daughter enjoyed her instructor, and she passed her road test 1st time! Thank you so much!

Fantastic experience: Extremely professional people, instructors Brian and Joe were exceptional. They have thought me the lessons just more than enough to pass a student at first road test date. And I have passed my road test on my first chance. I have even refer my friend to start the road test lessons from bells already. Well done Bell”s auto!!!

Fantastic experience: I’m very happy with your service, specially gentlemen who come for my 1hour training he is one of best teacher ever I met, good luck Bell’s.

Fantastic experience: Thank you to all the employees at Bells! All of you provided support not all to our son but to us as well. We truly appreciate it.

Fantastic experience: I didn't even know how to steer a car But my instructor was so good Really good I pass my road test the first time Thank you bella driving I recommend you all the time

Fantastic experience: Mr. Phillips is an excellent driving instructor his parallel parking method works perfectly. I didn't want to pay for lessons but it was worth it! My daughter failed her first 2 road tests but after 3 lessons with Bells driving school she passed!! Thank you Mr. Phillips for your help. The staff members were also great with scheduling.

Fantastic experience: My experience with Bell's Auto Driving School has been nothing but expectational. From the staff in the office, to the instructors themselves, they all go above and beyond to help you pass the road test. I took my road on 9/25/23, and I passed on the first try! It's important to note that I started as not having any experience driving. I highly recommend Bells Driving School no matter what your skill level is. I will forever be greatly to everyone at Bells Driving. Thank you! Thank you!

Fantastic experience: We were very pleased with the excellent instructors and driving lessons . It really made a huge difference in our child’s confidence level and ability to drive.

Fantastic experience: The staff are friendly and professional. The instructor, Vince, is super patient, kind and helpful. He gave specific instruction and training, which helped me pass the road test. I highly recommend this driving school and particularly instructor Vince to anyone looking to learn to drive and pass the road test.

Negative experience: Worst

Fantastic experience: Very helpful staff from the people answering the phone to the instructors giving the lessons. Vincent & Brian were so helpful and patient. Thanks again!

Fantastic experience: I had Mr.Hines, he was a great instructor! Very personable and informative. I passed on my first try with no points taken off!

Fantastic experience: Just finished my driving course (Gold Package) from Bells Auto Driving School and passed my Road Test. The staffs are very friendly and very helpful. My driving Instructor Ed was also very friendly, helpful, and very patient! I really recommended this Driving school.

Fantastic experience: Brad is a fantastic driving instructor. He is very patient, fun and all-around outstanding. I have improved tremendously.

Fantastic experience: Lessons are a must for new drivers. Bells was great and provided more detail and information then I could.

Fantastic experience: Since I started working with them, they made it easy. They were so helpful and talked me through everything and had all kinds of stuff to help me pass my test. I am so thankful that they made it easy and talked me through everything. I am recommending them to more people.

Fantastic experience: My daughter was nervous to begin lessons and was unsure of what to expect. Upon completing her first lesson, she expressed how comfortable the instructor made her feel (I believe the instructor is Christine) they discussed what my daughter wanted to work on, along with preparing for the road test and repetition of safety driving skills. My daughter is currently waiting on a date for her final lesson and road test, which she will be doing with Bells. To date, my daughter is happy with Bells driving school and the instructor.

Negative experience: Don’t waste your money.

Fantastic experience: Would highly recommend the 5 hour online course. Instructor was kind, funny, and informative

Positive experience: This place is okay, the instructor was impatient with me and didn’t seem to even want to teach me how to drive. He said I wasn’t listening to him, but really I was just acting like a beginner and still unsure of how to drive. I learned how to parallel park pretty good so that’s why there’s a extra star. I’ll go somewhere else to continue my driving lessons.

Fantastic experience: Mr.Lawson Is a great teacher after my lesson I have lots of confidence I didn’t have before. Thank you so much Bells driving school and Mr.Lawson.He was very kind and patient coolest person ever definitely come here if your looking for a great driving school.

Negative experience: I took the 5 hour online pre-licensing course, and o learned nothing. It was basically just one guy talking with no visuals, super slow, and only told stories about how his past students had weird experiences. He just sat and talked for 5 hours straight, in a more rant-like manner, not to A couple of quotes from him: “Just put your phone in the trunk and lock it” “Take your phone batteries out and put them in the other room” “Do you teens even know what a map is” “I bet no one here knows what a pay phone is” “How many times should you check your mirrors? *spends 10 minutes asking random people* well it’s 5 seconds. Anyways…” Just boring, slow, and confusing. Not to mention the solid hour he spend advertising Bells auto.

Positive experience: *my real name is Conner* the one-star reviews had me skeptical about signing up with them, but i'm glad i did! my instructor Vincent is very patient and helpful, which goes a long way for me since i am a very anxious driver and person all-around. thanks Bell's!

Negative experience: Bought $1000 worth of lessons from them over the course of a year with multiple packages. With that type of consumer confidence, I ended up completely underwhelmed. When you purchase package online, you are given promise that someone will call you to schedule lessons within 24-48 hours. I had to call them more often than not days later, with excuse that they coordinate so many high school group lessons. My driving instructor was competent, but I noticed we didn't always go the full 45min or 60min timeframe. Also didn't help that 3 separate times we stopped for him to take bathroom/coffee breaks during my slotted time. I did not get those minutes added back into my driving time on the road. cumulatively, I counted 25min of lost time that would have meant a lot as I trusted Bell's as one of the largest and oldest schools here. Bell's rests on their legacy and its popularity, and its students' progress means nothing. Besides they have contracts with so many high schools, they really don't take adult customers as priority too. After this, an empty apology and useless offer was made to call them to hear excuses and lies of regret, no doubt! For what? If some of the hard-earned cash paid is not being reimbursed, no go! Forget about it!

Fantastic experience: Great lessons. Very helpful and gave great advice to a very nervous driver. Passed road test on first try!

Negative experience: I took ten 45 minutes lessons, which cost me over $500 from Bells driving school and still failed my road test. I trusted the reviews and went ahead and book with this school. I am so disappointed and hopeless. I wish I wasn’t in this situation right now, lost my money and failed my road test.

Negative experience: First of all, it was our fault to NOT trust the many esteemed “1 star” reviews that this prestigious driving school has accumulated over the years. Trust me now, all these people who took time to provide their reviews are 100% RIGHT. My wife had the worst nightmare taking her first lesson with them. The instructor even discouraged her from driving and mentioned that she should NEVER be behind the wheels and this was within the first few minutes of her first driving lesson. She specifically wanted a female instructor when signing up but they sent her a gentlemen who was at his best manners. Upon checking now, the customer service lady said they never promised her a female instructor. Glad we at least got the refund for the rest of the lessons. I would NEVER recommend this place.

Fantastic experience: I passed my exam and wanted to thank instructor Daniel for his tips and tricks especially for parallel parking and 3 point turn.

Fantastic experience: We just had our second child go through driving lessons with Bell's Auto. I would recommend their services to everyone! Your child gets one-on-one attention during their lessons, they will focus on specific areas if you want (highway, city, etc.) and they are so helpful. Instructors even give pointers for their driving test. They make parallel parking a breeze for kids! Office staff and instructors are professional, friendly, and super helpful. Well worth every penny!

Negative experience: Very rude... Schedule lessons and driving test months from when you like to. Staff will give you attitude and when you have prove that they were wrong they will still say they are correct. Horrible communication with the staff that works there and they are not helpful and they had my information wrong in the computer and they continue to say it was my fault. I wouldn’t even give them one star but you have to rate them with a star. I wouldn’t go here if you don’t have.

Fantastic experience: I recently moved to the capital region from NYC and never needed my license there. I had my permit but no real need to go ahead and get the license nor the desire. Of course living upstate it became a necessity! used Bell’s for a couple of lessons and the five hour pre licensing course. Jaimz was my instructor and I definitely lucked out by getting him! He was super knowledgeable and made me feel comfortable immediately. He explained things in a way that just made sense and showed where old instructors came short. I can now comfortably park and even drive on the highway! I passed my road test with flying colors and it’s all thanks to Jaimz! I can’t speak for other instructors but if you go with bells, ask for Jaimz!!

Negative experience: Wouldn’t recommend, The first few driving lessons I had the instructor was on her phone the entire time. I decided to change instructors and the instructor showed up a half an hour late. All-in-all I wound NOT recommended.

Fantastic experience: I took the driving lessons and classroom instruction through Bell's driving school back in 1996-1997. I had fond memories of that, Mr. Bell was an awesome teacher, I'm glad to see he's still teaching :) Every time I parallel park, I always think of Mr. Bell. Because of him, I can parallel park like a champ!

Fantastic experience: Love the instuctors and their coaching. A big thank you to Mrs. Nancy K. and Mr. Brian L., who put a lot of effort and patience to get my driving license passed.

Negative experience: The staff are incredibly rude and unprofessional.

Fantastic experience: My son had private lessons with Mr. Tice. Bell's auto would call me the day before every lesson and send reminder emails. They were very professional. Mr. Tice was always on time and made my son feel at ease. He taught him the rules of the road and gave him the confidence he needed to pass his road test. The day of his road test my son had one hour practice, then took his test and passed. I think it was well worth the money, and would highly recommend them.

Fantastic experience: Great experience. Mr. Larsen was wonderful. They helped my sdad n learn to drive safely and to be a responsible driver. They also helped him pass his road test the first time. For the time and training you get, the money is well worth it. Very cal able experience. Thank you!

Fantastic experience: I love this company and i just want to give a big shoutout to mr.gusswiller . I was once scared to drive but mr gusswiller gave me my confidence back and he made me comfortable , road test friday and im more than sure i should pass . Ps- this is jasmin ❤️

Fantastic experience: Every instructor I've had so far was nice and informative. They gave me very heplful tips. I am very satisfied with Bell's Auto Driving School

Fantastic experience: Great and I will recommend this school to anyone who want to learn how to drive well and pass the road test.My instructor Mr Lawson was a great teacher.Thank you mr Lawson for your patience and your kindness.Am so happy I pass my first road test.

Negative experience: Poor customer service. Do not recommend.

Fantastic experience: This driving school is the best! They work with you until you are extremely comfortable with maneuvering a car. I failed my road test two times because of bad anxiety, and my hearing loss. I am happy to announce that today I had passed. Special thank yous to Mr. Price (David) for taking his time with me, and for giving me tips on how to pass it the third time. And of course speaking loud enough so I could hear him. Driving instructors will be tough on you (not too tough), but that's because they want you to pass. I highly recommend Bell's.

Negative experience: Very disappointed with our experience. The appointment was on Tuesday. The school call on Monday to confirm, then cancelled it on Tuesday morning. I wasn't given a specific reason for cancelling our appointment either at the last minute. We requested for a refund which did not get process for 3 weeks. My opinion is that Company should respect others time as well.

Fantastic experience: A+ from the office staff to the instructor I had. I scheduled the road test service and was very grateful they were able to get me in with short notice. The instructor arrived early and was very helpful resulting in a passed road test. Thanks again guys!

Positive experience: I just called them for three lessons after i tell them my schedule. And they email me a confirmation. Okay. And now i thought i have a lesson tomorrow, said an email saying that schedule revised. Not only conflicting with my schedule, but also get three different instructors for three lessons. I have no idea why would i get contacted only via email. Confusingly high price. Caution if choose this driving school. Okay, at least they fix it.

Negative experience: One of the worst experiences I've ever had with an individual. The "Instructor" was real handsy in his teaching and if i wanted to i could sue this guy for sexual harassment. In this day and age you don't put your hands on anyone, especially if you're a forty year old man teaching a kid "how to drive" (Not to say everyone there is like this, just one individual in particular). Take your five hour with these people but never take a driving lesson because it's just not something you want to go through. Just drive and get practice, Hope this helps someone

Negative experience: NEGATIVE 125 STARS But I'd rather get my $125 back!!! The instructors themselves are ok, but it's the overall company ethic or lack of ethics period that's SERIOUSLY LACKING!!!! I'm not a prima donna, but if I spend $400 dollars on lessons then I expect a certain level of customer appreciation and to be made a satisfied customer. After having one appointment go wrong, because I knew I'd be running late and wanted to request that the instructor come 15 minutes later than the original agreed upon time, and in order to keep the apt within the same 45 minute window I'd rather do a 30 minute lesson rather than a 45 minute one - to make up for the additional time. Seems simple right? After all it's my money and my lesson, so if I want to short-change myself and cut my lesson down by 15 minutes, then what's the problem?! So I called the office, and as I tried to explain this very uncomplicated situation I got into an argument with one of the schedulers named Cindy. As I tried to explain to her that I WASN'T requesting an additional 15 minutes she became incredibly rude and insisted that she could not give me an 'additional' 15 minutes. WTF, okay...I don't need an extra 15, but what' I'd like to do is a 30 minute lesson instead of the 45 minute lesson that I already paid for and ya'll can keep the money! But this 'ol old nasty raggedy stank 'customer service' person, refused to hear or understand a word of what I was actually saying. She argued me down and then told me that day's lesson will be cancelled! The next run in with the woman scheduling the appts named Cindy, came only a few days later. My road test was scheduled for 2/9/2015; I made that apt on 1/7/2015. On 2/9 there was another snow storm and I called Bell's to see what was going on. Cindy proceeds to tell me that although the DMV isn't cancelling road tests, Bell's isn't taking anyone out for their tests today. So I said WTH...then what do you expect me to do... I made my apt a month ago?! Cindy said, 'well, you can still go if you want to, but none of our drivers are doing tests today, because of the weather...so if I want to go find someone else"! "Someone else",__itch are you crazy!!! I then proceeded to curse her out and demanded a refund; 6 hours later I get an email stating that the refund has been processed. I then reply to that email by letting them know that they are a disgusting business and Cindy is a POS!!! A day later and I still do not have my $125. I called my credit card company and according to them they do not see that a refund was initiated. So Cindy or someone was lying about that!!! I then get a ph call from a State Trooper Named Burgos, who leaves me a vm informing me that Bell's have charged me with 'aggravated harassment' and I'm to have no further contact with them; that all future contact will have to be via lawyers. Burgos who doesn't know _hit is under the impression (because Cindy Lied) that my money has been refunded - but it hasn't! I rarely bother to give negative reviews because meh, if you don't like what you've eaten or how someone did your hair, or something like that then eff-it, just don't go there any more and tell your friends don't bother either! But when or if you encounter dirt-bag thieves who run a crappy business, don't deliver on services and refuse to refund your money, I think as a society there is a requirement to let it be known!!!!!!! Don't spend you money here!!! You've been warned!!!!!! ********UPDATE*********** (2/11/2015) I got my refund - although it took a day longer then it should have to get my money back!!!

Fantastic experience: So far, two of my children have learned to drive through Bell's . One teen opted for just the 5 hours mandatory course, while the other wanted the lessons which met every day in the summer. While they are both successful drivers , the one who opted for the full lessons , benefited greatly from the lessons she learned on the road and in the classroom. The office staff was always polite as, we were to them and I feel the money was well spent. Thank you , Bell's we'll be seeing you again for the next two.

Fantastic experience: Both of my kids took driving lessons through their high school and Bells Auto. They learned so much and they even taught me some things! Especially around those circles. They have become very good drivers because of Bell's.

Fantastic experience: Very happy with Bell's Driving School. My son needed lessons and we signed up at Bell's. The staff and drivers were all very nice. They did their best to accommodate our schedules. They prepared my son well for his driver's test. He passed his road test and is now a very good driver. I would highly recommend them.

Fantastic experience: Bell's was great!! The office staff very accommodating and helpful when problems arise. Teachers were great. My daughter wasn't interested in learning how to drive but I insisted. She had a great Driver's Ed teacher who had her overcome whatever fears she might have had about driving. Now she laughs when I remind her that "she didn't want to learn how to drive." I would highly recommend Bells