ABC Traffic Programs | DUI Program

Negative experience: Horrible attitude! I wouldn't recommend them at all save yourself a headache

Negative experience: Currently I’m in the program, horrible experience, Sal was helpful to extend! But his Manger Rosa is horrible! She charges me 30$ cause I was late (((10 minutes ))) due traffic, she spoke to me very rude and very aggressive in the back office! I shared with her that I have a medical condition and that prevent me to do my life essentials! She made fun on my disability! Tho she didn’t care and she threatened me that she will determinate me from the program! 20 mins of bullying and disrespect! And I had to take it cause I was afraid that she determinate me! And she continued that she can easily determinate you! I couldn’t afford to get back to court! And she said they will like you jail a lot!!! That was so horrible to hear! I have to continue with them anyway! Horrible, Horrible Horrible

Negative experience: This place is very unprofessional. I was enrolled in a three month class and got dropped for a very stupid reason. December 18th I missed a class. My classes were every Wednesday from 5:10 to 7:10 and the next following week was the 25th which was Christmas Day and the week after that was New Year’s Day so we were also off for break that day as well. Fast-forward, I try to join my class yesterday and I’m not able to join so I call and ask what’s going on and they told me I’m dropped from the program because I hadn’t been to a class in 21 days. I explained to them that the last two weeks were holiday break and they told me that I should’ve come in to reschedule a class I missed but when I called and asked them when I need to reschedule, they told me “as long as I come in before February 13th to reschedule I’ll be fine.”What should’ve happened is when I called to see what I needed to reschedule they should’ve informed me that I would’ve went over the 21 days because of holiday break. I didn’t know that holiday break counted as part of the 21 days when I couldn’t have even attended my class if I wanted to because both those days were on holidays. I paid a lot of money to be in this program and have only missed one class and got dropped. It’s just really unprofessional and it seems like it was designed for someone to fail because they’re telling me I should’ve come in to reschedule but when I called and asked them when I should reschedule, they told me I had until February 13th to do so. The Anaheim office and the corporate office are not on the same page at all And it’s really sad to see the lack of sympathy regarding my situation. I would not recommend ABC traffic to anyone.

Negative experience: Horrible customer service . If I could give them 0 stars I would . They do not work with you . Beware you will have to pay a $30 fee for everything that you change . I understand missed appointments , but if you try to reschedule in advance there is a fee. I moved while in this program and still they will not assist you in any way. When you call some of the office staff doesn't listen, talks over you and then doesn't answer the question that you have . The gentleman in the front office is nice and tries to help. This has to be the worst program ever! Don go here . They may appear to be less expensive, but after all the ridiculous fees youĺl end up probably paying more than other programs. On a positive note all the counselors are nice.

Fantastic experience: Counselor are very helpful