Robert Taylor Insurance (Lorain Office)
Welcome to Robert Taylor Insurance, your trusted local partner for comprehensive protection since 1988. As a family-owned agency serving Lorain, Norwalk, Parma, and surrounding communities, we are dedicated to providing exceptional, personalized service that automated systems simply cannot match. We believe in talking with real people, not robots, ensuring you receive expert advice tailored to your unique life and business needs.
Our team of friendly professionals works with top-rated insurance providers such as Allstate, Progressive, Nationwide, Aflac, and Westfield. This strong network allows us to offer a wide array of coverage options at competitive rates. Whether you need **Auto Insurance**, **Home Protection**, **Renters Coverage**, **Life Insurance**, or specialized policies for RVs and boats, we have you covered. We also specialize in business solutions, including General Liability, Commercial Auto, Cyber, and EPLI insurance for contractors and small business owners.
Beyond standard insurance, we offer valuable additional services including professional fingerprinting for background checks and state-approved remedial driving courses for license reinstatement. Experience the difference of a caring, informative, and responsive insurance agency. Contact us today for a free, no-obligation quote and discover how we can protect what matters most to you.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-13h
Photos of Robert Taylor Insurance (Lorain Office)
Our comment from DrivingSchools.Directory about Robert Taylor Insurance (Lorain Office):
Robert Taylor Insurance (Lorain Office) is committed to providing excellent customer service, as evidenced by numerous positive reviews from satisfied clients. Many customers have expressed their appreciation for the knowledgeable and friendly staff, particularly highlighting agents like Hope and Shatris for their patience and expertise in navigating the insurance process.
The office environment is described as clean and welcoming, providing a comfortable space for clients to discuss their insurance needs. Customers have praised the agency for being accommodating, often going above and beyond to ensure client satisfaction. Furthermore, there are instances where clients have saved significantly on their insurance costs through the agency's ability to shop for competitive rates across multiple carriers.
While the majority of reviews are positive, a few customers noted challenges with rate increases and specific service issues. However, the agency is open to addressing concerns and strives to clarify any misunderstandings. Overall, Robert Taylor Insurance remains a highly recommended choice for those seeking reliable insurance services.
Robert Taylor Insurance (Lorain Office): Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
The most recent reviews on Google
4,4 out of 5 from 91 reviews
Fantastic experience: The fingerprinting process was challenging for me because my fingerprints are not very distinct, but the staff was incredibly patient and helpful. They guided me through the process, allowing me to retry over 30 times, and remained polite and supportive the entire time.
Hi rannoon123, Your review means a lot to us. Thank You for choosing Robert Taylor Insurance (Lorain Office)
Fantastic experience: Everything went well.
Hi Amina Ali, We are grateful that you took the time out to leave us a review. Your feedback is appreciated - Robert Taylor Insurance (Lorain Office)
Negative experience: Guess they don’t keep politics out of insurance. It’s a shame. I don’t feel welcomed.
Thank you for taking the time to share your feedback. We take all our reviews seriously and strive to provide the best possible experience for our customers. We are sorry to hear that your experience did not meet your expectations. However, we believe there may be some misunderstanding or incorrect information in your review. We pride ourselves on making everyone feel welcome in our agency and it is important for us to clarify this matter. Our insurance agency is located in a multi-unit building. We are not affiliated with other tenants in the building. We would love the opportunity to discuss this further and address any concerns you may have. Please feel free to reach out to us directly so we can resolve this issue to your satisfaction. Thank you again for bringing this to our attention. We value all our customers and aim to ensure every experience with us is a positive one.
Fantastic experience: Kind, understanding and very informative was my experience with agent Hope Hamilton. I can’t say enough great things about her as an agent. I can say I was very pleased and satisfied walking out of the Lorain office. Thank you for everything! If I could give her more ⭐️’s I would…such a caring great person. Highly recommended thank you again Hope.
Hi Anthony Lorenzo, thank you so much for this great review. We wish you the best of health and happiness!! - Robert Taylor Insurance (Lorain Office)
Fantastic experience: The person that helped me was named hope she was an amazing person and made it very simple and easy❤️❤️I thank her so much.
We think Hope is Amazing too! We appreciate your business! Thank you for choosing us to be your local agent!
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