Helms Driving School, LLC.

Fantastic experience: Very organized, we knew exactly what was needed and what to do. My son enjoyed his instructors both in the class and driving. Communication was top notch. Would recommend highly.

Fantastic experience: Great experience overall! Crystal and the entire team were very professional and had great communication! My daughter learned a lot and felt very comfortable with the instructors. Would definitely recommend!

Fantastic experience: Great experience with Helms Driving School! Chrystal was awesome, and so were all of the instructors. We were left in a tough spot after the school that I had my son registered with closed unexpectedly. Helms got us in the queue quickly. Communication was great all the way around. Highly recommend them if you have a teen that needs to get the requirements done.

Fantastic experience: Easy process from the classroom to behind the wheel. We will be using them again!

Fantastic experience: Helms driving school has been great ! They’ve been very prompt in response with question I’ve had all along the way . My sons driving instructor has been super patient and kind . I will definitely be recommending them to any friends looking for a good driving school.

Fantastic experience: I had a great experience with this driving school, thanks to Rick, Pete, and Chrystal! Rick and Pete were fantastic instructors—Rick paid close attention to specific details, which really helped me improve, and Pete made the lessons both effective and fun, creating a relaxed atmosphere that made learning easier. A special mention goes to Chrystal, who is not only a great professional but also runs her business exceptionally well. When I had to go to the DMV, she showed a lot of dedication and commitment, offering support and guidance that made the process much smoother. Her calm and friendly attitude, combined with her expertise, played a big role in helping me pass. I’m truly grateful for her involvement, and my experience wouldn't have been the same without her. For all the mentioned above, I highly recommend Helms Driving School to anyone looking for excellent instructors and a well-run, supportive environment!

Fantastic experience: Pete is one of the best tutor I have ever met very nice and funny

Fantastic experience: We had a great experience with Helms. They were very patient and flexible scheduling and were also kind and responsive people to work with. Highly recommend them!

Fantastic experience: Great to work with! Really accommodating on scheduling driving! Daughter passed exam on first try!

Fantastic experience: Helms was great! They helped make the process easy for us! Highly recommend!

Fantastic experience: My daughter was lucky to have Pete as her driving instructor all three days! He was so nice, funny and knowledgeable. Very easy to talk to, professional and just enjoyable to get to know. Pete takes his job seriously and really seems to enjoy teaching the students. Helms is fortunate to have such a fabulous instructor! Our experience with Helms from start to finish was an extremely positive one! Would certainly recommend!

Fantastic experience: My teenager benefited so much from Helms’s drivers education instruction. The content was thorough and the behind the wheel time put them in a great position to pass the DMV permit test on the very first try. This is a wonderful Charlotte option for driver’s ed!

Fantastic experience: Our family is deeply grateful to Chrystal and Helms Driving School for their dedication and selflessness. Chrystal was flexible in scheduling driving lessons and went out of her way to ensure our daughter had an important document needed for her permit exam. The instructor’s patience, firmness and detailed guidance helped her earn a perfect score on the test. Thanks to their professionalism and support, our daughter gained not only driving skills but also confidence on the road. We highly recommend Helms Driving School to any family looking for dedicated and reliable driving instruction.

Fantastic experience: Helms Driving School has been amazing to work with! Chrystal has been so responsive and helpful throughout this entire process!

Fantastic experience: My daughter had a very excellent experience using Helms driving school!!

Fantastic experience: Helms driving school was great. Good communication. Very easy to schedule both the class and behind the wheel. Highly recommend.

Fantastic experience: Crystal at Helms is absolutely a gem! She went above and beyond to help my son (and me) to navigate a difficult process of coming to NC with an out-of-state learner’s permit and answered a million questions throughout the process. She also made my son feel confident and comfortable behind the wheel in his brush up lessons! A true professional, and a pleasure to work with. Highly recommended!!

Fantastic experience: Helms Driving School was so easy to work with. They were quick to respond, very accommodating and efficient in the whole process. We’ve used Helms twice, and both of our children had great experiences. Their driving times went smoothly and they were more comfortable and confident with driving before obtaining their permit. I would highly recommend Helms Driving School.

Fantastic experience: Helms driving school exceeded my expectations. They are organized, professional and extremely knowledgeable of how to teach children I trust very few with the safety of my children but I have trusted my two teens with Helms. Each passed all driving tests -written and driving- first time

Fantastic experience: We had a great experience with Helms Driving School.

Fantastic experience: Our daughter learned a lot and felt safe driving and is ready for her permit thanks to Helms

Fantastic experience: We have used Helms for 2 of our teen drivers. They have been very accommodating with scheduling and made sure she got her requirements done in time to get her permit on time. Very happy with our experience.

Fantastic experience: We were very pleased with Helms driving school. Our daughter took the online course over Christmas break and it was seamless. She then drove her 6 hours with Pete and he was so nice and did a great job teaching her to drive. We will use Helms for our next child when it's time for her to drive.

Fantastic experience: My son took drivers Ed through Helms. First class! Great people and a great experience for him. Quick and efficient. Couldn’t ask for more. Thanks Ric and Chrystal!

Fantastic experience: I highly recommend Helms Driving school. They were super friendly and easy to work with. All of the instructors were professional and great! They made my daughter feel at ease during the whole process. They were also excellent at returning phone calls, texts and emails immediately. So happy we chose them!

Fantastic experience: We had excellent experience with Helms driving school for teen driver education. The instructors were patient and knowledgeable. For behind the wheel, coach pick you up from your home and send back. Coach Pete is super nice. Chrystal did awesome job for coordination and class scheduling. I would definitely recommend Helms driving school.

Fantastic experience: Great experience! Crystal was amazing in setting up the class and our driving session! She was quick to respond with any of our questions!!

Fantastic experience: Great people

Fantastic experience: Good people!

Fantastic experience: Dedicated and diligent company

Fantastic experience: The previous owner triggered me to post a negative review based on their driving. I have removed the old post and wish the new management nothing but success

Fantastic experience: Great instructors! Great school! Top of the line! Felt comfortable sending my kid to drive with them.

Fantastic experience: Helms were super helpful guiding us through the teen driver process. Highly recommend their services. An absolute pleasure to work with

Fantastic experience: Great online drivers Ed and driving business. Punctual and helpful. Nice people working there.

Fantastic experience: Easy to work with and very organized. My daughter passed her exam on the first try.

Fantastic experience: We had a great experience at Helms Driving School from start to finish! Scheduling was efficient, classroom instruction was successful and Mr. Pete was the perfect instructor for driving around Charlotte! Thank you!

Fantastic experience: Very good experience and easy scheduling.

Fantastic experience: Chrystal and Rick were wonderful to work with. Our daughter enjoyed the classroom and behind the wheel instruction with Rick. She learned a lot and laughed some along the way. Chrystal has promptly responded to all of my questions in a patient and professional manner. I highly recommend Helms Driving School.

Fantastic experience: We were so pleased with Helms driving school…had a child who had their license but after being away at college, needed some extra help. Chrystal was amazing to work with!! and helped find the perfect instructor, Pete was great, on time helpful, and very patient. We would definitely recommend!!

Fantastic experience: Full service driving school. Responsive, easy to communicate, friendly and accommodating. Will definitely use again for our next child!

Fantastic experience: Helms was great working with our schedule to get the driving hours in. I can’t imagine that is an easy job with how busy everyone is these days. My daughter thought Mr. Pete was funny and that kept her relaxed while learning to drive. It was excellent. So thankful Helms picked up at our house. That was a nice surprise.

Fantastic experience: So helpful throughout the entire process, super responsive and friendly.

Fantastic experience: Helms was great! Really worked with us to fit my daughter's schedule.

Fantastic experience: Helms Driving School was a wonderful experience for my 14.5 year old ! The instructors were patient and thorough teaching my son available driving skills . They even picked him up at his school in order for him to finish his driving hours before his DMV appointment . I highly recommend Helms !

Fantastic experience: Great experience navigating the whole process. Chrystal was very responsive and helpful understanding the system. Start early so that you don’t feel the pressure of the looming deadlines!

Fantastic experience: We had a fabulous experience with Helms Driving School. My son completed both the classroom and behind the wheel services that were offered. Upon completion, he felt fully prepared and confident to take his permit test. My son felt safe and comfortable with each of the instructors who accompanied him during his behind the wheel sessions. Each of them had calm demeanors and provided him with an environment where he was able to ask questions and feel at ease. Chrystal Helms was so lovely with whom to work and kindly accommodated our difficult schedule. She has developed a program that makes an overwhelming task very manageable and worry-free. We will surely use Helms Driving School again for our younger son when it is his turn.

Fantastic experience: Helms has been wonderful to work with: -prompt in their responses -professional and courteous -flexible and accommodating for our hectic schedule (scheduled driving during our teacher inservice days etc) Highly Recommend! Thanks so much Crystal!

Fantastic experience: Our son had a great experience with Helms. Nervous driver at first, now much more confident. Pete was very helpful and had the patience of a saint. We’re signing up our next kid this month. I read some of the old reviews and they seemed way off. From what I was told, ownership changed about 2 years ago. Not sure why google wouldn’t confirm that and ditch the irrelevant, old reviews.

Fantastic experience: Our two kids both attended Helms Driving School for the classroom and behind the wheel hours. Our experience was so great in 2021 even despite Covid, so we returned this month for our youngest child. Helms exceeded our expectations the second time even! The team and Chrystal always responded quickly to my phone calls and emails. I Registering is a breeze. The communication for the classroom portion was timely and precise. Helms was able and happy to meet a special request for timing for the behind the wheel hours since we had a family vacation planned right in the middle of when our child needed to have the hours completed. Pete, the driving instructor, has 30 years experience and made the teen feel so comfortable with getting on the road. I would highly recommend Helms Driving!

Fantastic experience: All of our children have attended & passed the Helms Driving School. The staff are friendly & patient with new drivers which really helps to build their confidence. Crystal is very communicative through the entire process & Peter was great for the mandatory drive time. Worth the money & easy to schedule. J. Kelly Charlotte, NC

Fantastic experience: Impeccable communication and professional instruction. A friend recently raved about how well Helms Driving School communicated and how easy they made the driving process and getting a learner’s permit. I was not disappointed.

Fantastic experience: We had a great experience with Helms Driving School. From the online classroom to the Behind the Wheel training, my daughter learned so much and I felt safe with her on the road. Crystal was so responsive and helpful. Pete was friendly and safe behind the wheel. Thank you!!

Fantastic experience: I had a good experience with Helms! From the very beginning, they were extremely helpful and patient. My lessons with Ms Melissa were great. She provided me detailed, honest feedback and throughout the lessons was constantly motivating me. I definitely felt an improvement and became more confident on the road. Thank you Chrystal and Melissa.

Fantastic experience: Great experience overall! We researched several options and Helms was the best option for both my teenagers. Chrystal made it very easy and was a great communicator. My two kids said it was a better option for them instead of the other after school options.

Fantastic experience: Both of our kids have gone through Helms and it has been a great experience. Their communication is excellent, they make it convenient and easy to go through the process, and my kids learned in a more concentrated way, which they appreciated. I highly recommend!

Fantastic experience: Two of my children have taken the driving course through Helms. It was a great experience for both, they learned a lot and have proven to be very safe young drivers. They were very flexible in scheduling the driving segments of the course and I never felt uneasy with my children in the car with them. The instructors at Helms are highly trained and very professional while also making the class fun for the young students.

Fantastic experience: “This school prepared my daughter to be ready to drive and restored her confidence. From the classroom to the behind the wheel sessions, the school was top notch and ensured attention to detail. Definitely recommend!”

Fantastic experience: We had positive experience. Communication was as we needed, sometimes with a day or two delay but always with the necessary details. Training driver was Peter who we thought was EXCELLENT. Overall, highly recommended.

Fantastic experience: Can’t say enough about this program. They were so helpful, and answered all my questions right away. The actual driving instructor was wonderful, Tony, my he made my daughter feel comfortable right away. They tell you exactly what you need and what to do for your child to be ready for their driving tests. Thanks again Crystal for being so attentive!

Fantastic experience: Great driving course for my son. Owners response time was excellent when I had any questions. Highly recommend.

Fantastic experience: Great course. Definitely recommend

Positive experience: My daughter had a great experience learning how to drive with Mr. Pete. He was so patient with her and made her feel very comfortable behind the wheel, especially since it was her first time. Highly recommend him if you have a new driver!

Fantastic experience: Can't say enough about this driving school. My son had zero interest in driving and was apprehensive about driving over all. Mr. Pete calmed him and built his confidence up so much that now he asks to drive us everywhere. This stage in a teenagers life is very important and Helms Driving School helped us getting over this hurdle. New owner and new attitude has really restored our faith and confidence in our sons driving. 5 stars all day!!!

Positive experience: We had a positive experience with communication and the class itself. My son was very nervous about the behind-the-wheel portion but Pete was great about helping him build his confidence. I would encourage you to reach out to Chrystal about the eye exam and the behind-the-wheel portion just to make sure you get both on your calendars in advance.

Fantastic experience: I can tell you that it seems most people only tend to do negative reviews these days. But I want to let everyone know that under the new ownership of Helms Driving School, Chrystal Helms has been nothing short of great. Our daughter was able to take the class online, do her eye check and six hours behind the wheel an efficient and reasonable amount of time. HIGHLY RECOMMEND!!!

Fantastic experience: Helms Driving School is top notch! Chrystal Helms, the owner, was so easy to work with to arrange the trainings and a great communicator for all zoom and behind the wheel sessions. She already knew all the various school schedules so helped navigate good times for our daughter to do the online classroom and the behind the wheel sessions. The 30 hours of online zoom teenage trainings were so thorough and helped my daughter learn so much about how to prepare for driving and understand all of the rules and situations associated with driving. My daughter was definitely engaged during the zoom sessions, with appropriate break times built in. She felt well prepared for the test and received a high grade! The behind the wheel sessions were fantastic! The instructors were on time, personable, helped my daughter feel confident while driving and not nervous! Each time my daughter came home from a driving session she was smiling and happy and really really enjoyed the instructions and their way of teaching her. I could go on and on about what a great experience this has been! Thanks so much for Chrystal for running an outstanding driving school! Additional review 9 months later ~ my daughter was ready to do her Driver's Test and we hired Helms Driving School again for 4 more hours of behind the wheel. Pete was our guy and those two sessions were perfect. He is personable, timely, thoughtful, gives constructive feedback in the perfect tone to help your teen make the right decisions. My daughter was confident and ready to take the exam today. He has a great demeanor and helps encourage her while teaching her the right way to drive. 3 point turns, parking, backing in a straight line, switching lanes, etc etc. She passed on her first try today and we couldn't be more thrilled. I highly recommend Helms Driving School! Thanks for making our daughter's experience a great one.

Fantastic experience: Helms Driving School made this an easy experience! My child is very prepared and we are delighted. Helping a teen navigate this could be daunting but they made it simplistic.

Fantastic experience: Have had a great experience with Chyrstal! She has been extremely responsive to my emails as well as working around my daughters busy schedule to manage the behind the wheel hours!

Fantastic experience: There is newer operational ownership and accountability with the driving school who is extending the reputation already built while also taking things to the next level. Chrystal is incredibly professional and proud of the work that she spreads across the Charlotte surrounding area. She is great with follow-up and ensuring your family/child are taken care of throughout the process. Cannot wait to use this driving school for future children and recommending them to other friends and family!

Fantastic experience: Put simply, an amazing driving school! My teen is 15 years old with his permit. He did additional driving hours to build his confidence. After he finished his classes, I was shocked by how much his driving had improved. Also, my teen thoroughly enjoyed his lessons with Mr. Pete and actually looked forward to them. Highly recommend this school!!

Fantastic experience: I had Mr.Atwell as a teacher and he was great. I learned a lot and he made things fun while still learning everything we needed to.

Fantastic experience: best driving school mr atwell is the best teacher he’s super fun and taught me alot

Fantastic experience: New and attentive owners! My daughter took the class in March 2022 and we were never issued a certificate by the previous owner. The new owner has worked her magic to ensure my daughter got credit for her classroom work and has been very communicative and easy to work with on scheduling. I highly recommend!

Fantastic experience: Mr. Atwell was a very, very good teacher, highly recommend him if you're taking driver's ed. Never had any of the other teachers, so I can't offer advice there but Mr. Atwell is one of the goats

Negative experience: If you can avoid this school, do so! Margaret Helms does not return emails, answer her phone or texts. Her mailbox is FULL, so don't plan on leaving a message. My son took the online course this summer for 5 days straight for 6 hours a day and barely passed his test bc the instructor did no teach what was aligned on the test. They were given nothing to prepare-no book, Manuels or street sign pictures despite the hundreds of dollars they required for the course. Getting to the next step after the course is a nightmare as Ms Helms is unresponsive.

Negative experience: Incredibly unprofessional. She doesn't return phone calls and emails when we were trying to find out when classes started. She says there's no way to inform the parents, only the students due to the system. I highly recommend you find someone else for your driving school.

Negative experience: We ended up not even taking the class. The accept cashapp or venmo for payment and it seemed a little sketchy to me. Took forever for then to respond to my email and even when I called to talk to someone she did not seem to be knowledgeable. Turns out the person I was speaking with was Mrs helms.

Negative experience: Run away from this “company”. These people are awful. Terrible service. Sent everything in multiple times but they claim we didn’t. Hung up on us multiple times when trying to get this situation figured out. Very unprofessional.

Negative experience: I remember having one lesson about three years ago and it's still stuck with me how awful the instructor was. She was impatient and seemed to have a an attitude that screamed "I don't really want to be here. Of course I made a few mistakes like some drivers do but after that she only took me to practice in my neighborhood for the rest of the lesson. It was seriously a back and forth between a one mile stretch of road for about an hour and 15 minutes. I can understand she her worries but seriously just driving in such a small stretch of road when I paid money for a decent lesson was basically robbery in my opinion.

Negative experience: Huge waste of money. Classes were moved to zoom due to COVID-19. Horrible communication leading up to class, teacher was unprofessional. Class did not prepare my driver for her permit test. The practice test they have does not align with DMV test. Driving hours were inefficient and did not even take my driver on the interstate. Basically paid a few hundred dollars for a certificate so I could teach my daughter how to drive myself after the waste of class time.

Fantastic experience: Mrs m= Great teacher 10/10

Fantastic experience: Миссис М - отличный инструктор, она единственный хороший учитель, и миссис Хелмс - не лучший путь Missis M - otlichnyy instruktor, ona yedinstv

Fantastic experience: Melissa was the best

Fantastic experience: ms m was goated

Fantastic experience: Mellisa was fantastic, she really was kind and helpful in all facets of the experience. Really the only reason I’m giving this school five stars.

Fantastic experience: Ignore the bad reviews if you want to learn how to drive ask for Melissa she’s really nice and has a lot of patience. I never had the other teachers but if you do go ask for her no body else.

Negative experience: Very rude customer service. Never again

Fantastic experience: I think the teenage driving program is run very well. I felt Mr. Helms was very helpful and communicative. My daughter felt very comfortable with his instruction. She learned alot and feels very prepared for her drivers test. I also feel the fee is a very good value for what is offered in instruction and driving. I would highly recommend.

Negative experience: Un poco loco. Estoy muerta. Nah, fam. Senora helms es muy molesta and this driving school anit it chief. She's a loco puñta and I thought she was going to do something to me because she takes photos of kids that fall alseep. She is INSANE DO NOT GO TO HER FOR DRIVING Jordan is waaaayyyy better my brother loved it so much more.

Positive experience: Decent communication. Course sufficient. Signed up my 2nd child for their Driver’s Ed course.

Negative experience: I will never recommend them..

Fantastic experience: It was ok

Negative experience: Take note that Helms Driving School In Charlotte, NC is rude and unprofessional. Wrote them a check in August 2017 for classes for my twin sons. Got a call in February 2019 saying they had just found the check and demanding that I send them a new check. Told them I had closed that account, was no longer married to the boys’ father and needed proof the first check had not been deposited. Was threatened with small claims court and told that I got what I asked for as my “twins are driving, aren’t they?” In fact they are not, Helms Driving School. Take 1/2 and go chase my ex husband for the other 1/2. Your screw up, not ours.

Fantastic experience: My little sister took driving lessons with both Mrs. Margret and Lyon and she was happy with both. Mrs. Margret provides excellent feedback and teaches young drivers how to be safe on the road. I am so glad we decided to go with Helms. I would definitely recommend them. We took advantage of the 6 hours package and I can honestly have my sister behind the wheel now without clinching to the door handle. Thank you Helms!

Negative experience: Very traumatic experience. During my 20 h session i had 4 instructors ended up with the owner. She was rude to me, traumatized me to tears every time, stressed me out. Yanked the wheel around, yelled at me. She is experienced and it shows but she has no patience, no empathy towards people. Do not recommend it at all.

Negative experience: Do not send your child to these people. Not only did my child receive the worst instruction from Ms. Helms, the instructor GRABBED THE WHEEL WHILE MY CHILD WAS DRIVING to show her how to "properly turn the wheel during a turn". Other driving tips included: ride the curb to avoid oncoming traffic, stay at the maximum posted speed at all times, increase to speed limit while executing a turn, driving in the fast lane on 485 while telling my child to speed up, slamming on the brakes when my child was clearing an intersection and the light turned yellow - then making her put the car in reverse! Ms. Helms then berated my child for properly executing a 3 pt turn, claiming that she'd be failed during her test for coming to a complete stop before attempting the turn. Insanity! Take your hard earned money elsewhere!

Negative experience: My wife went for one class with these people, it was an African American woman that came to instruct her. My wife was a beginner and she told her that from the get go. About 5 minutes into the lesson, the instructor started getting impatient and started showing her disgust towards my wife. This made my wife even more nervous, which brought out more irritation and agitation on the instructors part. That was the first and last lesson that my wife went to with them. That lesson was a complete waste of time and money and I never sent her to this terrible driving school again. I would never recommend this place to anyone ever!

Fantastic experience: Wanda A. 1.31.2016: "My experience with "Helms Driving School" has been simply "outstanding", from my initial call and discussion with "Ms. Margaret", to the actual driving experience with "Vicky." Vicky was consistently patient, personable and professional at all times. Her ability to convey clear and precise driving instructions, in a manner that is very supportive and encouraging was truly "uplifting". Vicky is such an "excellent" driving school instructor, as evidenced in the driving experience that I shared with her for the past two days. In closing, if you are in need of driving school services, I definitely recommend "Helms Driving School" as your "first choice".

Negative experience: Very negative experience with Helms, especially the owner. Unfortunately, she was not willing to explain her prices or processes. You'll find that their voicemail boxes are always full (and unable to take messages), they rarely answer the phone, and unable to get in touch with. We only contacted Helms because we thought Jordan wouldn't be able to get our daughter in over the summer. Helms assured they could get her in, but then never called to schedule my daughter. In the meantime, Jordan called with availability. Helms wouldn't release some necessary form without me paying her a fee of $45 (for Ms. Helm's travel fee) which was never explained. Since then, I've been able to experience Jordan and they are professional, courteous and more than fair. I'd steer away from Helms if at all possible.

Positive experience: My first day and i learned alot. So far so good!