DUI COUNTERATTACK Hillsborough, Inc.

Negative experience: Shady Place, Can’t Even Get. A Hold Of Them on the phone. It’s like they want you to mess up so you pay all the extra fees and at first Douglas said I wouldn’t have to go for treatment and then happily turned around and changed his mind because he “overlooked something.” They just want the money. This place won’t last long. Somebody’s gonna take legal action against their shady selves. I brought my doctors note cause I was having trouble breathing and they wouldn’t accept it cause it was the day after the classes as if that truly matters. I had trouble breathing and still dealing with that, I have to take steroids to breathe. I can’t even get a hold of you via phone.

Negative experience: Trying to help a friend navigate the circus act that is this place has been nothing short of infuriating. He's got legitimate questions—nothing outlandish, just things that deserve actual answers. But apparently, that's asking too much. Either no one picks up the phone, or the one time someone did grace us with their presence, they hung up faster than I could say, "Do your job." If you're mandating people (and let's face it, they probably don't want to be there either) to attend your DUI school, the bare minimum is to actually pick up the phone during business hours. It's called "basic professionalism"—try it sometime.

Fantastic experience: Durante mi visita me atendieron las señoritas Yeliz y Angel que fueron muy amables y me explicaron paso a paso el proceso de las clases y de la evaluacion, desearia que a cada oficina a la que me dirijiera la atencion fuera tan servicial y humana

Fantastic experience: Instructor Mr. Ivey was the best that’s happened during this period of time. Keep people like his in the institution

Negative experience: **Unprofessional and Suspicious Experience with Mr. Douglas Hall** My experience with Mr. Douglas Hall was deeply concerning. From the start, his behavior was unsettling—his pupils were noticeably dilated, and he seemed inexplicably angry throughout the evaluation. Given his erratic demeanor, I strongly believe he should undergo drug testing, particularly for methamphetamines, and be evaluated for mental health issues. Mr. Hall seemed frustrated that the court had already mandated my treatment, which raised red flags for me. It felt as though the treatment providers listed by this organization might be paying them for recommendations, which casts serious doubt on their integrity. The fact that this organization is labeled as a nonprofit is suspicious, considering how they operate—reminds me of how the NBA is also classified as a nonprofit. Let's not pretend this isn't a questionable practice. Another major issue is their communication—or lack thereof. They don't answer phone calls, and when you try to speak to someone, you're stuck in an endless loop of instructions. Don't waste your time expecting any kind of support or service from them. Overall, I left feeling more troubled after my interaction with Mr. Hall than before. I strongly advise caution if you have to deal with this organization or this individual.