Mansfield Driving Academy

Negative experience: It's been a few years but this is my second child enrolled here. It was hard to get drive time scheduled back then. It is near impossible now. After speaking with a female staff member yesterday, it became clear to me that blame is being placed solely on the customer and not on the company. No less than 10 times was it brought up 'when' we started attempting to schedule drive times (I was giving my son driving lessons before putting him in there hands) fulfilling the parental obligation...and as others have mentioned it was brought up how many times we had tried to log in and how it was outside of Wednesdays or 4:30. I get off work at 4:30 on Wednesdays. I'm trying to log out of my employer system. So I may be seconds or minutes late logging in to Mansfield driving education system. Today I managed to log in at exactly 4:30. For the first time ever I saw two open slots. I clicked on one and immediately it gave me the standard message of there being no available time slots. I started clicking refresh and suddenly a spot appeared again. I clicked on it and a time appeared. I clicked on that and now we're back to the message that there is no time slot available. This is maddening. I was told during my call that two other drivers education companies had closed down in the area and that they have taken on all their students. They feel they are well staffed but clearly they are not. At the same time they invited me to send anyone their way that was willing to do the job. The only positive thing I will say is I was told they are willing to work with parents who find their student is unable to complete the driving portion of the class. So while I cannot give a good review at this point in time, I hope to revise some of it by June.

Fantastic experience: Would highly recommend. Took my road test with Mr. Howe. He was really nice and made my test less stressful. Would highly recommend to whoever is looking at getting their drivers license.

Fantastic experience: Instructor was very nice, wait time wasn’t terrible. And I passed my test!

Negative experience: Their website is a ripoff! They took my payment and never scheduled service. Their website says you pay first and then someone contacts you to schedule. 3 months later and they won't answer phone calls or reply to emails. Stole my money.

Fantastic experience: I love this driving academy, thanks to them I passed my driving test and learned everything I need to know about the road.