911 Driving School of Bothell

18002 Bothell Everett Hwy A, 98012, Bothell
911 Driving School of Bothell
18002 Bothell Everett Hwy A
98012, Bothell
+1425-786-0911

Opening hours

  • sunday: (closed)
  • monday: (closed)
  • tuesday: 12h-18h
  • wednesday: (closed)
  • thursday: 12h-18h
  • friday: 12h-18h
  • saturday: 10h-16h

Official DOL knowledge testing: Tuesday through Friday 12-5 pm. Last test handed out at 5 pm; Saturday 11-3 pm, last test handed out at 3 pm.

Our comment from DrivingSchools.Directory about 911 Driving School of Bothell:

Welcome to 911 Driving School of Bothell, where we prioritize your learning experience and safety on the road. Our dedicated team of instructors is known for being professional, patient, and supportive. Many students have praised our instructors, highlighting their ability to make learners feel comfortable and confident behind the wheel.

Here are some key aspects that make us stand out:

  • Experienced Instructors: Our instructors are knowledgeable and skilled at teaching essential driving techniques, ensuring that each student receives tailored guidance that matches their skill level.
  • Positive Learning Environment: Many students have expressed that our instructors create a friendly and encouraging atmosphere that helps reduce the stress associated with learning to drive and taking driving tests.
  • Comprehensive Curriculum: We offer a thorough program that encompasses various driving skills necessary for passing the driving test and for safe driving in the real world.
  • Flexible Scheduling: We understand the challenges of scheduling driving lessons and tests, and our team works diligently to accommodate students' needs, despite some complaints about telephone availability.
  • Strong Track Record: A significant number of students have successfully passed their driving tests on the first try, attributing their success to the exceptional training received at our school.

While we strive for excellence, we acknowledge that some customers have expressed concerns regarding communication, scheduling difficulties, and certain service aspects. We take this feedback seriously and work diligently to improve our processes.

Overall, 911 Driving School of Bothell comes highly recommended for anyone looking to become a safe and confident driver. Join us and embark on your journey to obtaining your driver's license with our supportive and professional team!

911 Driving School of Bothell: Reviews

4.4/5 (200 Reviews)
megha agrawal 9 months ago

Negative experience: I have booked practice session and the test here. The trainer did not mention anything during practice and failed me in the test. She didn’t even completed the 1 hour practice session and asked me to join the classes.

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for taking the time to leave us a review. I would like to clarify your points. First of all we never fail customers, they disqualify by not knowing the rules of the road and making too many mistakes or they perform a dangerous action. We conduct road tests according to DOL rules and regulations and are objectives observers during the test. To the point of the hour practice, the package you purchased and were provided is the warm up and test. If you look at our website in the description of the packages you will see where it states “the warmup portion is for those who know how to drive and know the rules of the road but need a little time to get comfortable before taking the test.” It is not for practice and getting tips for passing the test. The warmup portion is between 30-35 minutes then the test is no longer than 20 minutes to allow for review of your scoring at the end as with all tests. The whole time behind the wheel is 1 hour not a practice for 1 hour then the test. You were provided the service as you paid for. We offer all customers who disqualify several options after the test, of which one is always lessons so we can provide the guided practice to help customers learn the rules of the road and potentially qualify the next time they feel ready to attempt the road test again. You are more than welcome to purchase lessons or another test at our location or any other driving school of your choice. We do recommend getting some more practice before attempting the test again. Happy safe practicing.

Danish Danish 9 months ago

Fantastic experience: I had an excellent experience with 911 Driving School of Bothell! My all four instructors were professional, amazing and made me feel confident behind the wheel during my all classes. Their clear guidance and focus on safety helped me pass my driving test on the first try. The scheduling process was smooth, and the staff were always friendly and supportive. I highly recommend 911 Driving School to anyone looking to get their license and learn best driving skills quickly.!

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for your very kind review. Our instructors are caring and work hard to help our customers learn how to drive safely. We strive to provide great customer service and get everyone scheduled timely. Happy and safe driving.

Danny Maiorani 10 months ago

Negative experience: So you can count us as another story of being failed multiple times after taking 911's driving class and then passing another school no problem. My son took the 911 driving school down in Puyallup and failed there and so after some more driving and watching him drive and feeling like he was probably pretty good. When he moved up here with me I had him take the driving test here, he failed for some pretty ambiguous things that really have nothing to do with the law, which I thought were kind of BS ticky tacky. Like the other person who was able to get into the dol and get tested and have their kid pass no problem. I was able to get my son to pass only unlike them. I was able to get a walk-in with another driving school same day and he cut his score in half 4 hours later and passed no problem. It's been 2 months or so since that happened. No accidents, no tickets, no driving infractions. No issues. I don't think the school is entirely to blame as a lot of the things they seem to test on now are completely arbitrary and have nothing to do with the law such as when they said he parked too close to the wall. They had him parallel park next to but gave no actual measurement of what too close actually is. It is what it is, but at the end of the day if you're trying to get your kid. Allison and you feel like they're good enough driver and you don't want to pay over and over and over for driving tests. I would recommend a different school.

911 Driving School of Bothell
911 Driving School of Bothell

Hello, We do not fail people. Customers disqualify themselves. Usually they learn from the first test what needs to be done if they do not qualify and usually pass the second. We operate skills test according to DOL standards and are trained. We do not have a wall for parallel parking at our location and feel your review is inaccurate for us and is for another location. In defense of all driving schools, we teach the basics in the few hours we have students in the car with us and the habit forming behaviors are the responsibility of the students and families in their 50 hours of driving required for license. Nerves play a rather large part of road tests and sometimes we see this on tests. We kindly ask for you to remove this review as it’s not our location. Happy safe driving.

Steve Van Helsing 11 months ago

Negative experience: You would learn more from playing Mario Kart then going here

911 Driving School of Bothell
911 Driving School of Bothell

We teach foundational skills and not everything that happens on the road can be covered in our short time with students. The expectation is that you practice outside of our lessons. Thank you for taking the time to give your opinion of learning to drive. We’re glad that driving is not a video game.

soundarya mummadi 1 year ago

Fantastic experience: "I can't thank Patrick enough for helping me pass my driving test! He is an amazing instructor—patient, kind, and incredibly supportive throughout the entire process. His teaching style made me feel confident and comfortable behind the wheel. Patrick’s encouragement and expert guidance were key to my success. I highly recommend him to anyone looking for a great driving instructor. Thank you, Patrick!"

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for your kind words. We think he’s great too. Happy safe driving.

Binod Sha 1 year ago

Negative experience: The place is to just to make cash and the team do not have any intention help learn. Even after taking classes from them, they expect us to take more classes. The women instructor did not take test on all grounds (Eg Parallel parking, uphill, downhill). She did not provide the marking for which she has failed. I would not recommend this place to anyone.

911 Driving School of Bothell
911 Driving School of Bothell

Hello, We do not fail people. Customers disqualify themselves by not following rules of the road or being safe. We give our professional opinion when we feel more lessons or more practice is needed as we do not want customers to take the road test when they are not ready. Also only driving with instructors and not practicing for a minimum of 50 hours outside of lessons is not enough driving practice. This is the minimum hours set by DOL. We operate skills test according to DOL standards and are trained. You are happy to take your test at any DOL approved testing location.

Vishnu Amrit 1 year ago

Fantastic experience: Instructors are incredibly friendly and patient. Thank you so much for teaching me and taking me on the journey to a license!

911 Driving School of Bothell
911 Driving School of Bothell

You are very welcome. Happy safe driving. Tell all your friends to come see us.

Hoolyan Faung 1 year ago

Negative experience: This place has been nothing but a cash grab, don't waste your money on these guys. They will try everything in their power to upcharge you, they charge 50 extra dollars for nothing but a 30 minute warm up and abuse the drivers ed legal requirements in Washington to charge ABSURD prices. The owners are extremely unreceptive and the hassle for the most minor mistakes and inconveniences at this place is HUGE. They state at the beginning that if you simply miss 4 days they will completely cancel your course and charge you hundreds of dollars to redo it. For a place that advertises being instructed by cops, these people are insane crooks, they try everything in their power to squeeze your wallet and abuse the systems in place to upcharge you, just consider the insanity of 30 minutes of driving costing 50 dollars and 30 hours of extremely subpar and frankly useless instruction costing over 500 dollars. They failed my child on the drivers test for going TOO SLOW and ABSOLUTELY NOTHING ELSE, forcing us to spend another exorbitant fee on another driving test because they know the regular DMV system is a huge hassle. DON'T GO HERE FIND ANY OTHER DRIVING SCHOOL

911 Driving School of Bothell
911 Driving School of Bothell

Hello Holliman, I believe you left this review on the wrong school. We do not charge 50 dollars for the warmup prior to the road test. Our location does not try to upcharge anyone. We give options and unbiased opinions when asked for them and do what customers ask for when they purchase services for our location. As the owners, we monitor emails and voicemails outside of business hours and respond when necessary during those times. We are very accessible and responsive to concerns. We do not hassle anyone for minor mistakes. We follow DOL guidelines as required by them. The fee for reenrolling is based on DOL and the WAC requirements that teens are only allowed to miss 6 hours and make up the learning. At our location it is only 3 as our lessons are 2:20 in length. We do our best to work within the constraints of DOL to help all our teens be successful in learning to drive in the timeframe allowed. We are owned by law enforcement, our staff are military, law enforcement, medical, and class C drivers and we offer a vast array of skills and experience. If you have a problem with the state requiring drivers education you should take it up with state officials. Read the WAC for drivers education or you can have your teen wait to be 18 and to take the state testing for their license. Your accusation is 100% false that the 30+ hours of learning to drive is extremely subpar and frankly useless. In our opinion it’s not enough. You are lucky your in the USA where teens can drive under 18, other places in the world require much more learning and time and also be over 18 years old. Applicants can disqualify for driving more than 10 mph below the speed limit because it’s a danger on the road, especially at higher speed roads. This is from DOL and not driving schools. Customers must pay for services rendered, I am sure you pay for new phones and other items without stating they are exorbitant fees. We are happy to have a discussion with you, please give us a call during our posted hours.

Jon Paul Jones 1 year ago

Negative experience: Saw one of their cars get totaled a week or 2 ago from a student driving. For the record, the car was fully off the road and hit a tree. Either the instructor didn't do their job and stop the car, or the brakes weren't properly maintained.

911 Driving School of Bothell
911 Driving School of Bothell

Your utter disrespect for others is astounding. Your post is hateful as you show no regard for the injured parties. Do you go around posting and being nasty for other collisions on the road. You know nothing of the circumstances behind what happened. I would recommend next time you keep scrolling and choose niceness in your comments. Have a wonderful and blessed day. I hope you have the lucky fortune to never be involved in a crash in your driving career.

Lacey Smith 1 year ago

Fantastic experience: Took the adult lessons and did my road test through this branch and loved all the people I worked with! All of the instructors were so great working with me and knowledgeable with all the answers to the questions I was asking

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for your kind words. We think we’re great to work with too. Happy and safe driving.

Nicole Browne 1 year ago

Fantastic experience: Best driving school ever. The instructors are so professional, patient, and kind.

911 Driving School of Bothell
911 Driving School of Bothell

Thank you. We think so too.

Dalena Nguyen 1 year ago

Negative experience: genuinely the worst. i would not reccomend this place to anyone. the owner talks to you in the most degrading way possible and has the biggest ego due to him being a "former police officer" as he needed to state in the email lmao what a joke. learn how to treat others with respect.

911 Driving School of Bothell
911 Driving School of Bothell

No one disrespected or degraded you. It is your responsibility to understand and comply with restrictions placed on your students license from Department of Licensing.

Amanda Crist 1 year ago

Fantastic experience: Very happy with taking my daughter there. We traveled from out of area and well worth it for the treatment not only she was given but with each interaction we have had!

911 Driving School of Bothell
911 Driving School of Bothell

We are thankful for your kind words. We do our best to make every interaction a positive one. Happy safe driving.

Prodigy Rider 1 year ago

Negative experience: Not worth your time. Choose a different driving school. You won’t regret it.

911 Driving School of Bothell
911 Driving School of Bothell

We respectfully disagree. We work hard to help our customers with their driving needs. We believe we are very worth the time. We wish you the best.

Rex and Sky In the City 1 year ago

Negative experience: They fail your driving test on purpose so you pay to retake it. Take your test elsewhere and save yourself and your child from headache. They will falsely accuse you of doing something that you didn’t do just to disqualify you. We were told he can retake the test but we have to pay again. All about your $$

911 Driving School of Bothell
911 Driving School of Bothell

Hello, We do not fail people. Customers disqualify themselves by not following rules of the road or being safe or almost hitting a pedestrian crossing the road or in parking lots. We operate skills test according to DOL standards and are trained. You are happy to take your test at any DOL approved testing location.

Cark 1 year ago

Positive experience: I've enrolled two different children through the driving school and we have learned that they sell packages that expire if you don't consume them fast enough, but won't tell you the lessons have an expiration date at the time of sale. I'm also surprised to see my son's 1 hour lessons end after only 45 minutes, leading me to believe the instructors are cutting corners. That said, the instructors are relatively competent and provide valuable services. There are very few places to park in the lot, but you can sometimes find a spot or two if you drive into the eastern part of the strip parking lot. Otherwise, plan to drop your kids off and do some chores for an hour.

911 Driving School of Bothell
911 Driving School of Bothell

Our packages expire in 1 year because permits expire and we encourage everyone to get it all done within that year so you do not need to renew the permit. It is in our policies every customer gets. Our instructors often will leave early if all parties are present which make the return time early. I assure you we do not cut corners on lessons. We always tell the drivers we are leaving early so we will return early. We agree our instructors are competent and helpful with instructing customers in driving. Unfortunately we can not do anything about our parking lot. We have several repair shops and an enterprise we share the lot with. We too share that frustration.

nagavenkata uppalapati 1 year ago

Fantastic experience: My wife just completed driving test . We took a warmup session, Eric did a great job in providing tips and driving test is very smooth.

911 Driving School of Bothell
911 Driving School of Bothell

Thank you so much for the kind words. We do our best to make sure each customer is comfortable behind the wheel for lessons and testing. Happy safe driving.

Uday Pratti 1 year ago

Positive experience: Class sizes are too huge. Classes are always booked out forcing you to extend the course by paying extra. Even a slight delay is not excused and is a reason to pay more fees to extend the course.

911 Driving School of Bothell
911 Driving School of Bothell

Our teen course is 6 months for 5 drives and an observation. Our classes are not huge and we are able to meet our students needs. Waiting until the last 4 days of your course to complete tasks and not finishing your course in that time frame is not up to us. Extensions are granted for 2 months. We make it clear of the timeframes for the course as well as for makeup sessions. When you show up after the time unfortunately we can not help and you need to come back. We work hard to help all our students complete their course and send reminders out with all the information and do our part to help everyone finish timely.

Steve Miller 1 year ago

Negative experience: I recommend you find another place. I scheduled a drive during school hours, because everything is filled up. They are overbooked. My son arrived at the correct time for the drive, the door was locked and no instructor there. After a very lengthy debate with the owner, we were not charged. This was a bad experience. They are not equipped for the number of post-Covid drivers trying to get training, in my opinion.

911 Driving School of Bothell
911 Driving School of Bothell

Hello Mr Miller, Please allow me to clarify your points. Your drive was scheduled by you on a Monday and our office is closed so the doors are locked per the signage on the door during drives. While there was no office staff at the time of your students drive there were 2 other instructors (other than yours) both with drives ending and starting at the time of your drive so there were staff in the building and movement at the start of the hour. The doors are locked between drives when there is no office staff present and instructors wait the 11 minutes into the hour before locking the door as they are told due to the state requirement of student teen drives be no less than 50 minutes. We do everything we can to make sure drives happen smoothly and on time from our end. If you find the door locked it must have been past 11 minutes of the hour. We are not overbooked and have lots of instructors who put up hours that work for them. Our "prime time" hours fill up as quick as they are added because of course there are more teens/adults wanting to drive as we have instructors. That being said we still have plenty of availability to support our school. We are very equipped to handle the amount of students we have and when students stay on top of their schedules, they have no trouble completing their drives for the course in the 6 month timeframe given. Glad your teen were able to also complete all drives in your 6 month timeframe.

Angie Lao 1 year ago

Negative experience: I would never do business this place again! They kept failing the driving tests so you have to keep paying $75 for retest. They failed both my daughter’s driving tests… I was told if she had to wait for 6 months for driving test at WA DOL… so my daughter paid another $75 for the 3rd test and scheduled 3-4 weeks out! When I called DOL, they were able to get my daughter test scheduled in 2 weeks! She passed the test at DOL and paid only $45. When I called and asked for the refund at 911 Driving school, the office manager told me only $50 back as they have to keep $25 as “process fee”. Now 11 days later we have still not received the $50 refund! The office manager now told me she needs to contact the owner as she has no authority to process a refund! This is dishonest way to run a business especially mostly dealing with kids under 18!

911 Driving School of Bothell
911 Driving School of Bothell

Hello Angie, First lets start with failing driving tests, we are required to be objective and complete the testing per DOL standards. We do not fail anyone, they do not pass based on observed/standardized deductions and errors made. It often the case for customers to pass the road test on subsequent testing opportunities because they have taken the test prior and the anxiety/fear is much less. As far as schduling tests, we are usually book out 1-2 weeks in advance and do our very best to get customers tests complete as quickly as we are able. We are however glad that you were able to get into DOL quickly, that is often not the case we are told. Per the issue of the refund, owners complete the refunds for consistency and review of accounts. This process is handled as quickly as we are able given all the circumstances of each requested refund. It is not something that staff handle. Per the testing policies, that you clicked you reviewed and understand when signing up, on line 11, "There is a $25 processing fee for all refunds once a test is scheduled." Your test was scheduled. We have these policies in place for reasons. Your refund was given. As far as your dishonesty comment, we respectfully disagree with this as we are very transparent and work with all customers to help the best we can.

Yuchen Xie 2 years ago

Fantastic experience: Just completed a 5-hour course at this driving school and successfully passed the test. Both of my instructors, Patrick and Dennis, were amazing teachers. Their professionalism, patience, and courtesy really stand out, making the learning experience delightful and productive. The test with warm up was very helpful, which allowed me to get better-prepared and pass the exam smoothly. Overall, I had a top-notch experience here and would highly recommend them to any prospective students.

911 Driving School of Bothell
911 Driving School of Bothell

We are happy with your experience with our school. We think we have amazing instructors as well. Happy and safe driving!

Daniel Garnica Melgoza 2 years ago

Fantastic experience: I just want to thank, 911drivingSchool in Bothell for the knowledge and great service I received from Patrick's korbel the instructor gave me he was very professional respectful it was just overall it was a great experience as well I want to thank. Brenna, the receptionist thankfully I got in this 911 driving school at 18002 Bothell Everett Hwy

911 Driving School of Bothell
911 Driving School of Bothell

We are glad you had a great experience and agree that Patrick and Brenna as well as our whole team is knowledgeable and respectful. We do our best to help our customers learn to drive safely.

stanish raj 2 years ago

Negative experience: Staff in the reception is pretty rude.

911 Driving School of Bothell
911 Driving School of Bothell

Can you please be a little more specific so we can address your concern as our staff is friendly and accommodating to all customers.

Vg 2 years ago

Fantastic experience: I had my driving test with warm up with Mr.Denish..he was super cool and too good ..he was making me feel so relax and comfort while driving ,initially i was very nervous for my road test…but i did it ..n got my license..i will highly recommend 911 n specially mrs denish..

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for your kind review. We work to help customers feel confident and comfortable on the road. Happy safe driving.

Tammy S 2 years ago

Fantastic experience: Patrick Korbel was my examiner for the road test. I have to say I had an amazing experience. I was very nervous about the test. But he made sure I was comfortable. Cracked a few good jokes too just to get my nervousness under control. He is a very fair examiner and if you want to give your road test or need instructional lessons, request for him!

911 Driving School of Bothell
911 Driving School of Bothell

All our instructors work hard to help customers feel comfortable when behind the wheel. Be safe on the road.

Karthi Vijay 2 years ago

Negative experience: The instructor took a jolly ride and the only instruction he gave was go faster. No realtime feedback. He ended the session 10 mins early no feedback nothing. Waste of money. Update: 1. My wife took that class. 2. Makes real sense to ask a person with subpar control to go faster. 3. The instructor ended the session early and didn't give a reason for it. When I asked inside, they mentioned its for giving feedback and clean the car, but he didn't give any feedback or clean the car. He drove with another student without any cleaning. 4. Looks like he just wanted to finish the session without giving any valuable feedback or any feedback. He was there just for the sake for being there. Be careful

911 Driving School of Bothell
911 Driving School of Bothell

Karthi, Can you please tell me who the instructor was? Your name does not come up in the system. I’ve taught for many years, generally if all I’m asking the student is to go faster that means general control of the vehicle is sub par which does not allow me to teach anything else. Real time instruction is difficult for an instructor when they have to worry about getting hit from behind because the student can’t pick up speed.

Priscilla Aneke 2 years ago

Fantastic experience: Best driving school with good and qualified staff.

911 Driving School of Bothell
911 Driving School of Bothell

Thank you so much for your review. We think our staff are fantastic as well.

Kalaimathi Elavarasan 2 years ago

Fantastic experience: Many thanks to 911 driving school and a special thanks to the instructor Patrick korbel. He is very professional and a great instructor to learn driving. Highly recommended!

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for your review. We also think he’s pretty great. Happy safe driving.

MCW Home 2 years ago

Negative experience: This place can schedule appointment only in phone but it is busy most of the time. I had to call multiple times to be answered. Next, they have visibility of next few weeks but none are available. Next availability would be in next month but we have to call every day to know if booking has begun. Ridiculous!!

911 Driving School of Bothell
911 Driving School of Bothell

Our driving school in summer is busy with teens who are required to have drivers education to begin driving and cannot have lessons during school times in the winter months. They do take priority. We do our very best to answer all calls in a timely fashion however we also have customers in the store we are helping throughout the day and at times are unable to answer the phone. Our phone message clearly states to leave a message and we will do our best to return all calls in 48 business hours. Please leave a message next time and we will answer calls in the order received. We are generally booked out a few weeks unless there is a cancellation of which we do our best to fill so sometimes appointments are quick to get started and sometimes it may take a few weeks, much like a doctors office with scheduling appointments. I am sure it is not ridiculous to wait 2 weeks for next month to come when booking other appointments, especially with doctor offices. We do the best we can with the available hours. Our instructors put up hours when they are able to work and in summer like many others take time off. We try our best to get everyone on the road learning to drive as quickly as we can.

Hao Zheng 2 years ago

Fantastic experience: Finally passed my drive test. I highly recommend Patrick as he is a great teacher, very professional. He gave me many tricks and tips which are of huge help. He is also with a good sense of humor, making me not that nervous during the test.

911 Driving School of Bothell
911 Driving School of Bothell

Hello Hao, We are happy you had a great experience with Patrick. Thank you for taking the time to let other know about your experience. Safe driving

Yadira González 2 years ago

Fantastic experience: Es lo más fácil que existe!! Una attention de 100Since I did my first exam they were very kind and they gave me clear and precise information. In the second exam they were very respectful and a simple exam without complications. The truth is an excellent place to find out your license in an easy way! highly recommended!!.

911 Driving School of Bothell
911 Driving School of Bothell

Thank you so much for your kind review. Our goal is to help others be confident behind the wheel and be safe drivers. Happy safe driving

Carmi Bruton 2 years ago

Negative experience: Incomplete information, and unwilling to communicate effectively.

911 Driving School of Bothell
911 Driving School of Bothell

Can you please tell us what was incomplete information and how we lacked to communicate?

Rob Evans 2 years ago

Negative experience: Arranged for my written test and did it awhile back. Didn't do so hot and ended up failing my first attempt. Haven't gone back because when the test got scored and handed back they were beyond rude about me failing my attempt. Least yall could do is be polite about it and say better luck next time instead of making us feel like garbage for failing.

911 Driving School of Bothell
911 Driving School of Bothell

Hello Rob, The last time I see through the records you took a knowledge test at our location was July 7th 2022. That seems like a long time ago to remember us disrespecting you in some way shape or form. Had this come to my attention last year when you allege it occurred, I could have investigated and got to the bottom of it. We respect everyone that comes through our doors and welcome folks from all over the world. You are more than welcome to come in and take the remaining two tries on your knowledge test. Best of luck to you. Management.

Silvia Nair 2 years ago

Fantastic experience: Giving them a 5 star because they deserve a 5 star…taught me how to drive even when I was making so many mistake…was patient with me…will definitely recommend

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for your kind words. We are happy you are more confident behind the wheel. Happy safe driving.

Vandana Sharma 2 years ago

Fantastic experience: I passed my driving test today !! I took few classes here at 911 driving school Bothell. Patrick was my instructor .He is an amazing instructor.I was little nervous before.But ,after taking few classes with him. I was able to improve my driving skills and confidence.He is very experienced and explains things very patiently and tells the pointers where you need some more practice. I would recommend this place to others .

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for your words. We think our instructors are wonderful too. Happy safe driving.

Ria Kohli 2 years ago

Fantastic experience: Loved working with Brenna, Colin and Dennis. Dennis is the best instructor. He helps boost your confidence by taking you straight on the road and not just in the parking lot. Brenna at the reception is extremely patient with whenever you need to call to schedule a different time for the lesson. The owner though is not very polite to talk to but the staff is super friendly and helpful.

911 Driving School of Bothell
911 Driving School of Bothell

We are very happy our staff were Kind and patient and helped you become more confident with driving. As owners, we often are the ones to have the difficult conversations that need to happen when situations arise.

Mo Al-Hassani 2 years ago

Fantastic experience: Just passed my drivers test today with Collin! My journey so far with this school was absolutely amazing. I took around 6 lessons in total here before starting my drivers test and this school taught me from being a complete beginner who didn't even know how to properly reverse a car to being able to drive completely on my own in just a month. I was unable to practice with my parents so this school pretty much taught me everything I know. Every instructor I had was kind, patient, and had a passion to teach new drivers like me. So I'd like to thank Joe, Eric, Collin, and all my other instructors of helping me achieve my license. I do wish scheduling could be done on the website though, but aside from that everything else went stellar.

911 Driving School of Bothell
911 Driving School of Bothell

Hi Mo! We are so glad you enjoyed your learning to drive with us. We strive to help everyone from all levels of driving comfort be more confident. Good luck driving.

Margaret Osborne 2 years ago

Fantastic experience: Best instructors you can ask for. They are so knowledgeable and caring. They helped me feel confident in driving again after many years of not driving. The staff here are really helpful from the office to the instructors. Could not be happier.

911 Driving School of Bothell
911 Driving School of Bothell

Thank you, Happy safe driving

IUSHI SHARMA 2 years ago

Fantastic experience: Great milestone for me!! Thanks Marc and Stuart for the detailed classes and feedback for improvement. Thanks to Patrick for the explanation on areas of improvement after the test and with the tips to handle the nervousness. Appreciate all your help!!

911 Driving School of Bothell
911 Driving School of Bothell

Wonderful. We are so glad that the instructors were detailed and kind with offering tips for improvement. Happy and safe driving.

Tim Chase 2 years ago

Negative experience: Obviously they do not care about the saftey of other drivers on the road. I have witnessed multiple times with multiple vehicles and instructors allowing students to drive into opposite lans of traffic. Driving down the middle of a 4 lane road driving on the dividing lines between lanes and the list goes on and on. If they are to be ex police as instructors they have to be the ones that aged out or got fired because i would say a video game could teach someone better then this place. Just don't use them look at their negative reviews and their responses to them.. save your money and go someplace else. This place needs to be shut down.

911 Driving School of Bothell
911 Driving School of Bothell

Hello Tim, Your review is HIGHLY inaccurate and misplaced. We are confident in our teaching skills of new drivers from all over the world and all levels of experience. All of our cars are visably marked as instruction cars and it is expected that mistakes will happen as the drivers are novices and we are helping them overcome the fears of driving and improving their skills. We would love to have examples of where this intersection and./or road was so we can verify if there is any clout to your statement. Happy you have been driving long enough with no mistakes that you feel confident in calling our novice drivers and our instructor. Hope you have a wonderful day and never make any mistakes driving on the road.

monika goyal 2 years ago

Fantastic experience: Highly recommend taking a class with Patrick. He is an awesome instructor. I was very hesitant and nervous before taking my driving test, but just a class with patrick made a huge difference in my confidence.

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for the kind reviews. We think Patrick is also awesome as are all of our instructors. Happy and safe driving.

Harini Shankar 2 years ago

Fantastic experience: I took few lessons with them and I have to say, they have excellent and well organized staff. Joe and Marc have been amazing instructors for me. They made sure I'm very comfortable from the beginning. They taught me really well. Marc was my examiner and I also passed my road test successfully. I personally recommend this place.

911 Driving School of Bothell
911 Driving School of Bothell

Awesome. We are happy to hear that they were great instructors and you are confident in your driving. Happy and safe driving.

Richard Wilson 2 years ago

Positive experience: They were inexpensive and worth the time but they do adhere to strict regulations by the department of licensing so don't be amazed if you get failed for something you thought was right, they were courteous well educated and even though I had to do it twice the driving part always make sure to get the proper information prior to the driving part that they do have at their disposal thank you again you guys were good

911 Driving School of Bothell
911 Driving School of Bothell

Hi Richard, We are required to adhere to strict DOL regulations for testing since the test is standardized. You are correct we are able to provide “what’s on the road test” handout if asked for it ahead of time. Our instructors go through training to properly administer the exams and hold all customers to the standards set by DOL and that training. Happy and safe driving.

Li Huang 3 years ago

Fantastic experience: Had my road test with Instructor Patrick today. He was so nice and patient. I was a little nervous at first, and he tried his best to make me feel relaxed. He explained all my problems in the test thoroughly and patiently even though I passed. I would recommend this place to others.

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for the kind words. We strive to help everyone understand the test results to have safe drivers on the road. Happy safe driving.

KingStewieGYT 3 years ago

Fantastic experience: Everybody who works at this 911 bothell school is amazing! Especially Patrick Korbel and Brianna. They’re super nice, helpful, and funny. They make sure you feel extremely comfortable. I recommend this school for everyone!

911 Driving School of Bothell
911 Driving School of Bothell

I am so glad they were happy and helpful. Happy and safe driving

Lauren L 3 years ago

Fantastic experience: I had the best time taking my classes here! I love how all the instructors are attentive and are very instructive and helpful especially Colin. I had drives with him and he instructed very calmly and made a lot of sense. Very helpful!

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for your kind review. We think all our instructors are attentive and helpful in learning to drive. Happy driving!

Xiaopeng Qi 3 years ago

Fantastic experience: I passed my road testing with Patric today. A great place that I recommend having in-car lesson and road testing. Thanks for each instructors (Eric, Gene, Teresa, Collin, Denis, Joe, Mark, and Patric). All of instructors are informative, patient, and professional. I learn driving starting from zero. They are always encouraging me and boosting my confidence. Besides, I would like to appreciate the receptions, always kindly help out with in-car lesson appointments. I would like to show my gratitude to 911 Driving School of Bothell.

911 Driving School of Bothell
911 Driving School of Bothell

Hello Xiaopeng, Thank you so much for taking the time and giving our instructors and office staff a review. We strive to serve everyone with professionalism, respect and appreciation. We are happy you had a great experience and were able to build your confidence to be a safe and defensive driver. Best of luck to you and please drive safe.

Sonal Gupta 3 years ago

Fantastic experience: Great instructors and very helpful staff that will help you to ace your driving test. Shout out to Patrick and Brienne for being the best at what they do!

911 Driving School of Bothell
911 Driving School of Bothell

Hello Amit, Thank you for your kind review. We truly appreciate it. Best of luck in your driving career.

O.M. Stunna 3 years ago

Fantastic experience: Thank you to Patrick, Colin, Stuart, Marc and Eric for helping me throughout all my journals

911 Driving School of Bothell
911 Driving School of Bothell

Hi Owen. Thank you for your review. We are so glad they were helpful for you. Happy safe driving.

Christine Mehedinti 3 years ago

Negative experience: My friend took the driving test with 40 min practice and the instructor didn’t even answer any questions she had during the practice portion. Not sure why it states on the website that, “Testers will answer questions and practice any skills the customer wishes to work on during the warm up period”. That was clearly false advertising, I can’t believe they charged her $110 when they didn’t even help her during the practice portion. I strongly recommended you avoid this place, the instructor didn’t even give her a photocopy of the exam sheet. Really unprofessional I suggest you go to Xcelerate, at least they won’t over charge you or scam you.

911 Driving School of Bothell
911 Driving School of Bothell

Hello Christine, Can you tell us who your friend is, so we can investigate and find out what happened? 8/4/22 @ 1853 hrs. If you can’t tell us who your friend is we can’t help you. Writing a negative review without us being able explain ourselves is not right or ethical. Best of luck to you and your friend.

Maria Marfil 3 years ago

Fantastic experience: Over all experienced was great. The staffs are very accommodating and friendly. It was smooth and fast to get my driving license. My instructor name Collin who had my road test is very knowledgeable and friendly. Highly recommended! Great job

911 Driving School of Bothell
911 Driving School of Bothell

Hi Maria! We appreciate you taking the time for the review. We also think all of our instructors are friendly and knowledgeable. Happy and safe driving.

Kriti Sharma 3 years ago

Fantastic experience: I took my road test today and passed. I took 5 classes with 911 bothell and they have excellent instructors. This place is very organized. I took most of my classes with Joe who is very detailed and is very patient . My test instructor was Patrick and he was super nice and thorough when he gave me the details about the points in the end. It was a good learning experience at 911 bothell. I highly recommend it.

911 Driving School of Bothell
911 Driving School of Bothell

Hi Kriti, We are happy you had a pleasant learning and testing experience at our school. Thank you so much for taking the time to write a review. Best of luck to you and please drive safe.

K_Roberts 3 years ago

Fantastic experience: Friendly and respectful. Couldn’t have asked for a better experience. Thank you so much!!

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for your kind words. We are glad you had a great experience. Happy and safe driving.

Lu Li 3 years ago

Fantastic experience: I get lesson from Patrick most of the time and he's a really good coach.while you are driving, he will tell you things that you need to pay attention to so you have an idea what should you keep an eye on. He also teaches in detail the steps of doing things(for example the steps of turning).

911 Driving School of Bothell
911 Driving School of Bothell

Hi Lu, Thank you for your review. Patrick is an excellent instructor and does indeed explain things in detail so that new drivers are able to understand and implement them in their driving technique. Best of luck and please drive safe.

Caris Mu 3 years ago

Fantastic experience: I took my driving test this morning and I must say this is the best driving experience ever!Dennis is amazing. He is professional, patient and considerate. Not only did he lead me to relax through the whole process but also teach me great techniques about driving and parking, which is beyond his responsibility. Thank you Dennis! I will definitely recommend 911 Bothell to my friends.

911 Driving School of Bothell
911 Driving School of Bothell

Hi Nagii, Thank you for you review. We are happy Dennis made you feel confident an you passed you driving test. Best of luck and please drive safe.

Kannan Chandrasekaran 3 years ago

Fantastic experience: I highly recommend instructor Gene. He is very calm & polite.

911 Driving School of Bothell
911 Driving School of Bothell

Thank you so much for your kind words. We think all our instructors are calm and polite. Happy safe driving.

Nayan Shah 3 years ago

Fantastic experience: Recommend including mock run with test. In first half they go through full test experience and point out areas of improvement before taking actual drive test.

911 Driving School of Bothell
911 Driving School of Bothell

Hi Nayan, Thank you so much for the review. We are happy you had a positive and learning experience. Please drive safe. Best of luck.

Shravya Yadagiri 3 years ago

Fantastic experience: I cannot recommend this place enough. I have had a lesson from Patrick, he is really great and puts you at ease. I cannot thank Dennis enough, he is very patient and taught me very important things, really makes you feel comfortable and confident.Thank you guys

911 Driving School of Bothell
911 Driving School of Bothell

Hello Shravya, Thank you for your kind review. We think our instructors are amazing and patient as well. Happy safe driving.

Kenny Vallenca 3 years ago

Fantastic experience: I've had almost all the instructors in the school, and every single one of them are incredibly patient and professional tailoring the experience to what you need/experience. They know how to encourage you, pushing you pass your comfort zone slowly and surely. Would definitely recommend this to anyone who's looking to learn how to drive.

911 Driving School of Bothell
911 Driving School of Bothell

Hi Kenny, Thank you for your kind word and letting others know about our school. We truly appreciate it and so so the instructors. They are indeed patient and do their best to teach student proper driving techniques, what to look for and how to be a safe driver. Please drive safe. Best of luck.

maria bulla 3 years ago

Fantastic experience: My exam was much calmer with Patrick, he made me not nervous, he was very kind and at the end of my test he gave me the best feedback, my 5 stars are for Patrick honestly, he is the best.

911 Driving School of Bothell
911 Driving School of Bothell

Hi Maria, Thank you for your kind words. Patrick is an awesome instructor and he truly cares about drivers being safe on the road. Best of luck in your driving career.

amrita Banerjee 3 years ago

Fantastic experience: It was wonderful experience. All the instructors are friendly and helpful. Specially I had maximum sessions with Patrick and Dennis. Great learning and good tips.

911 Driving School of Bothell
911 Driving School of Bothell

Hi Amrita, We are happy that you had a wonderful experience. Thank you for the kind words about our instructors. They love helping people with their driving needs. Best of luck to you in your driving career. Drive safe.

Vardhini Manivannan 3 years ago

Fantastic experience: I took my driving lessons here. I primarily worked with Patrick Korbel and he was patient and helped me learn and drive confidently. All the instructors are great in guiding the students and teaching patiently. Thank you Bothell 911 team!

911 Driving School of Bothell
911 Driving School of Bothell

Hi Vardhini, Thank you very much for your kind review. We appreciate you taking the time and letting others know about your experience. Our instructors truly have the best intentions and try to teach everyone about road and driver safety. Best of luck to you in your driving career.

Nara Tseesuren 3 years ago

Fantastic experience: A great place that I would recommend to everyone! I took a class at this location. All the instructors are kind people who are great at teaching the subjects and also making it interesting. The driving part of the course is also very practical and informative. Patrick, Stuart and Joe were my instructors. They are very professional, straight forward, and very patient. They help you build the courage you will need to learn how to drive. I just passed my road test with Patrick yesterday. This is an amazing driving school and it makes learning easier. It provides a comprehensive education and they are very good at communicating with their students. Thank you 911 Driving School - Bothell team!

911 Driving School of Bothell
911 Driving School of Bothell

Hi Nara, Thank you for taking the time to share your experience about our school and especially our instructors. They really do have a genuine desire to help others be safe drivers. Best of luck to you in your driving career. Please drive safe.

Ognjen Novakovic 3 years ago

Fantastic experience: When I first walked in, I was extremely nervous. Gene(my instructor) helped calm me down. Then when we took the driving test, was calm, effective, and it helped me slow down and…I ended up passing! Thank you Gene!

911 Driving School of Bothell
911 Driving School of Bothell

Hi Ognjen, We are happy Gene was able to make you comfortable when it came to your driving test. Glad you passed the test. Best of luck and please drive safely.

Karam Abulbasal 3 years ago

Fantastic experience: I took refresher driving lessons here and ended up doing my testing through them and passed on the first try. They’re all so wonderful and they have helped me a lot. Patrick, Joe and Colin were all wonderful instructors who helped me and taught me valuable driving skills. Highly recommend this school!

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for your review. We are so glad that you had a great experience with our instructors. Happy and safe driving. Tell your friends

Morgane 3 years ago

Fantastic experience: Cannot recommend them enough, I had the luck to have a lesson with Collin and take my driving test with Patrick and they were both wonderful. They were very patient and always took time to explain areas of improvement and were always super respectful. If you are scared of taking your driving test you do not need to think twice, take it with them.

911 Driving School of Bothell
911 Driving School of Bothell

Hi Morgane, Thank you so much for the kind words. Our instructors appreciate the fact that their work is valued and appreciated. Best of luck to you. Drive safe.

Ruiqi Zhou 3 years ago

Fantastic experience: I want to say thank you so much to Colin, Dennis, Gene, Patrick, Stuart, all of my instructors. They were all very patient, professional and super nice! Super friendly! They never yell at me even I did horrible driving!!! The best driving school!!! Can't say thank you enough to them!!!!

911 Driving School of Bothell
911 Driving School of Bothell

Hi Ruiqi Thank you for your kind review about our instructors friendliness, professionalism and above all their patience. We truly appreciate it. We wish you the best of luck, happy driving and be safe.

Jared Little 3 years ago

Fantastic experience: My driver instructor was by far the best and chillest person I knew. he had great communication a great teacher

911 Driving School of Bothell
911 Driving School of Bothell

Hello Jared, Thank you for sharing your thoughts about are instructor. We are happy you had a great experience. Best of luck and please drive safe.

pooja dave 3 years ago

Fantastic experience: Must say the best driving school in the area. Very friendly and patient instructors. Their teaching skills are phenomenal. Recently completed my lessons and got my driving license. Thankyou :)

911 Driving School of Bothell
911 Driving School of Bothell

Hello Pooja, Thank you very much for you kind review. We are happy, the instructors were able to help you with their teaching style. Congratulations on obtaining your Washington State drivers license. Best of luck to you and please drive safe.

smitarani padhi 3 years ago

Fantastic experience: Highly recommend Patrick, he is an amazing instructor. He really an amazing person to work with. I was very nervous during my training and terrified of the driving test but he helped me calm down my nerves and helped getting focused on the training/test. Thanks Patrick for being such an amazing teacher.

911 Driving School of Bothell
911 Driving School of Bothell

Hello Smitarani, Thank you for kind words about Patrick, he is indeed very patient and helpful with all his students. We appreciate you taking the time to let others know of your experience with our school. Best of luck and please drive safe.

Venki g (venkee14) 3 years ago

Negative experience: Totally unprofessional. Cancelled 11am appointment at 11.05 and does not have courtesy drop off(since it’s their fault) after I dropped my wife at the driving school. I am sure they would have took off the entire class fee if I did the same, ie cancelling appointment after the class start time. After taking the fee, they make it hard to book the appointments, they don’t have any open slots during weekends and even their weekday appointment is one month out and cannot book more than 4 appointments at any time. Now, I have to chase them to book my missed appointment which is no fault of mine and scheduling my remaining upcoming appointments which would be one month out on a weekday. Totally frustrating experience

911 Driving School of Bothell
911 Driving School of Bothell

Your driving instructor had a family emergency and was unable to complete the drive as scheduled. We are sorry for the last minute notification. It was out of our control.

yi xiao 3 years ago

Fantastic experience: Very good driving school. Teachers are patient and supportive.

911 Driving School of Bothell
911 Driving School of Bothell

Hi Yi, Thank you for your kind words and review. Best of luck and please drive safe.

Iswarya H 4 years ago

Positive experience: Very good teaching instructors. Patrick and Denis taught skills well. Margaret ensured my test experience was less stressful. The only con is that it’s tough to reach the school office through phone to know their test and class availability. My phone calls weren’t answered, but pick up phone calls weren’t answered, but going in person and scheduling classes or tests works

911 Driving School of Bothell
911 Driving School of Bothell

We are happy that our instructors were very good and calm during your lessons and testing and that you were able to be booked during our peak season. We do our very best to answer all phone calls when we are able as testers and walk in customers allow. We strive to answer all voicemails within a 24 hour return. If no voicemail is left unfortunately we do not know who called or what the call was for. Please leave messages for future needs. Happy and safe driving.

Verondi Havens 4 years ago

Fantastic experience: I love their customer service and focus on the new drivers! In my situation, it was my minor daughter. She received a great education, treated well, and past her practical test on the first time! Thank you 911!

911 Driving School of Bothell
911 Driving School of Bothell

Hello Verondi, Thank you very much for the kind review. We try very hard everyday to be kind and treat everyone with kindness and respect. We know and understand how important customer service is. Again thank you very much, best of luck and drive safe.

sameera jonnalagadda 4 years ago

Negative experience: While the tutor I had was awesome, the front desk guys need to learn a lot about how to communicate with the customers. I had called in sick a couple of hours before my class as I had a terrible backache. I left a voice mail. No one responded. I didn’t even get a call back acknowledging that they have received the message. No response to the email as well. Gave me an impression that they’re keeping you in the dark and waiting to charge you that $40. The person who spoke to me gave a classic example of a doctor charging you for no show despite booking an appointment. That honestly makes no sense (though it was stated in their policy) here because you’ve already paid for all the classes before. When questioned further, he said that we’re only paying for the driving classes and not for the cancellation. I guess these guys expect you to attend the classes even though you have symptoms of COVID or flu to avoid the $40 fee because *clearly* that’s what their policy states. It’s pitiful that these guys are not at all being flexible about their archaic policies especially during times like these. I’m more than happy to pay twice as much and take my business elsewhere than dealing with them. Good luck to anyone who joins because dealing with their rude customer service is nothing short of a nightmare.

911 Driving School of Bothell
911 Driving School of Bothell

We are happy that you were satified with our instructor. As per the $40 late cancelation fee like you said is part of the policy set. Here is the policy for the cancelation "CANCELLATION POLICY: Any cancellations or schedule changes must be arranged no later than 24 hours prior to the scheduled lesson. Missed lessons or cancellations less than 24 hours before the lesson will result in a $40 missed drive fee for 60-minute office lessons. An additional $15 will be added for pickup/drop off lessons. Showing up for a lesson without a valid license or permit will result in a missed drive fee. While it is never our desire to charge a fee, once we are withing the 24 hours window we are obligated to pay our instructors their regular rate of pay whether the drive is complete or not." You called this morning at 9:59am to cancel a drive that was at 11am. That is outside the 24 hour cancelation policy and the charge is automatic. We replied to your email as soon as we were able to later in the day notifying you of the charge and attempted to reschedule at a later date. We simply stated the policy to you over the phone and attempted to assist you with locating the policy on the website for a review as you have to click a box when enrolling stating that your read and understand the policies. We also set you up with drives on weekends during our peak season of summer to help you with your learning to drive to accommodate your needs. We wish you the best of luck and hope your back (which you said was the reason for cancelling) feels better soon.

uma shankar koushik 4 years ago

Negative experience: My wife joined the classes here. They have very poor customer service. I am not sure they understand how to talk to a customer. My wife was sick on the day of the class and we had a few questions about the no show fee. Firstly they didn’t lift the call when we called in the morning 2 hours before the class. There was no call back and we ended up seeing the 40 dollar no show fee. When we called again, the way they answered makes me feel they lack empathy. We ended up canceling the rest of the classes, as I didn’t find the place safe enough after the way they spoke. Wouldn’t recommend the classes to anyone from my end. Note that, the problem was less the 40 dollars fee they charged for the no show(which doesn’t make sense though their policy states that) and more about the unprofessional attitude and the tone in which they were responding to customer questions. To be fair to the driving tutor, he was very professional and good.

911 Driving School of Bothell
911 Driving School of Bothell

Please see the above/below response to your wifes concerns and review. We are happy that you were satified with our instructor. As per the $40 late cancelation fee like you said is part of the policy set. Here is the policy for the cancelation "CANCELLATION POLICY: Any cancellations or schedule changes must be arranged no later than 24 hours prior to the scheduled lesson. Missed lessons or cancellations less than 24 hours before the lesson will result in a $40 missed drive fee for 60-minute office lessons. An additional $15 will be added for pickup/drop off lessons. Showing up for a lesson without a valid license or permit will result in a missed drive fee. While it is never our desire to charge a fee, once we are withing the 24 hours window we are obligated to pay our instructors their regular rate of pay whether the drive is complete or not." You called this morning at 9:59am to cancel a drive that was at 11am. That is outside the 24 hour cancelation policy and the charge is automatic. We replied to your email as soon as we were able to later in the day notifying you of the charge and attempted to reschedule at a later date. We simply stated the policy to you over the phone and attempted to assist you with locating the policy on the website for a review as you have to click a box when enrolling stating that your read and understand the policies. We also set you up with drives on weekends during our peak season of summer to help you with your learning to drive to accommodate your needs. We wish you the best of luck.

Christian Ivanyuk 4 years ago

Fantastic experience: They have such an amazing curriculum for any new driver. Very trustworthy, and skilled instructors will always make you feel comfortable and help you out of anything without hesitation. Very glad I made the decision to choose this driving school.

911 Driving School of Bothell
911 Driving School of Bothell

Hi Christian, Thank you for the kind review. It was a pleasure having you in class and on your drives. Best of luck and drive safe

Corrie Wilder 4 years ago

Fantastic experience: Impressed with how they managed through COVID-19. Friendly staff, organized, easy to make appointments for drives.

911 Driving School of Bothell
911 Driving School of Bothell

Hi Corrie, Thank you for the kind review. It is appreciated. We are glad to help. Please drive safe.

Jodi Michelman 4 years ago

Fantastic experience: They went above and beyond to make sure my son was able to get his driving test! Thank you so much

911 Driving School of Bothell
911 Driving School of Bothell

Thank you very much for the kind review. We strive to be as helpful as we can. We are glad he was able to get his driving test completed. Safe driving.

E.S 4 years ago

Negative experience: I recommended this place for my boyfriend to take his driver's test since this is where I passed and they were very nice. I have regretted the recommendation since. One day before his drive test my boyfriend suffered a seizure and had to cancel. They still charged a full cancellation fee, and then months later tried to claim he never paid it to get more money from him, when he explained that he had a seizure and was unable to take the test due to not only medical advice but also,, the LAW (you cannot drive for 6 months after having a seizure)... They said it didn't matter and they still charge for cancellations. I'm usually not one to write reviews even if the experience was bad because I know people have off days and make mistakes, but to me this was a choice and really dismissive of his horrible situation. A seizure is not something you choose to do or have any control over, and the cancellation fee to a degree makes sense because it was sudden but they were so insensitive about the entire situation and really made me feel like they don't have respect for their clients, they only care about good reviews and making money

911 Driving School of Bothell
911 Driving School of Bothell

Hi Ellen, Can you please tell me who you spoke with about the situation. I’d also like to know your boyfriends last name. Please call me at the school 425-786-0911. Are you sure you left this review with the correct school?

Henry Lee IV 4 years ago

Fantastic experience: Took my knowledge test and my drivers test with Holly she was a very informative and one of the best instructors I have ever had, everyone here was very polite and helpful! I recommend coming here for you're driving needs.

911 Driving School of Bothell
911 Driving School of Bothell

Happy safe driving!

Jhilik Patra 4 years ago

Negative experience: I took 5 classes here, they give me 3 different instructors, they didn’t teach me properly on parking on curve, parallel parking etc. After 5 lessons, I practiced by myself by watching YouTube videos. I gave the driving test after 1.5 months of practicing. The instructor who took my road test, didn’t communicated me well, at the end of test he said I didn’t passed. When I asked, he said I scored 67 but didn’t explain where I made mistakes. They even didn’t give me the photocopy of my exam sheet. After two days, I went to the Everett 911 driving school, took the road test and passed easily. I would not recommend anyone to this driving school.

911 Driving School of Bothell
911 Driving School of Bothell

In reviewing your record, Our instructors helped transition you from a novice driver to a driver and worked on skills for the test and how to be a safe and confident driver. Having multiple instructors helps customers learn from various viewpoints as each instructor looks at and teaches a little differently. Our instructors are kind and genuine in helping customers learn to be safe on the road. The expectation of having 5 lessons with minimal practice between then passing the road test is a tough feat for all learning drivers. We strive to get all our customers safe and confident on the road.We happily provide a copy of the results of the test to any and all customers that request it. We strongly encourage all customers to practice what we teach between lessons so we can advance the difficulty of each lesson. We are happy that you were able to pass the test the second time, less nerves and knowing what is required on the test helps the second go around. We wish you the very best with your driving.

Rediet S 4 years ago

Fantastic experience: I did my driving test yesterday with Jennifer E and she was incredible. I was so nervous at first and pretty much the whole test but, she understood that so she was so patient with me and she gave me clear instructions, pointed my mistakes and told me how I can improve for the future. Generally I had a pleasant experience. I recommend Bothell 911 driving school for everyone. Thank you so much

911 Driving School of Bothell
911 Driving School of Bothell

Hi Rediet, We are happy you had a pleasant experience on your road test with Jennifer and that she made you feel at ease. Please drive safe.

Jen O 4 years ago

Fantastic experience: Great team of instructors. Professional and safe. During Covid they offered online training, required masks and ensured the cars were cleaned before new drivers started their lesson. They were very flexible with timing. My son passed on his first attempt!

911 Driving School of Bothell
911 Driving School of Bothell

Hi Jen, Thank you for the kind review. We are happy you had a pleasant experience with our school. Best of luck and happy and safe driving.

Aamena Ellithy 4 years ago

Fantastic experience: The instructors were genuinely nice, extremely helpful, and really fun. I would definitely recommend, even over other 911s. I did a lesson and my road test with Jennifer, she was a really great instructor and helpful.

911 Driving School of Bothell
911 Driving School of Bothell

Hi Aamena, Thank you for your review and your recommendation to others, we appreciate it. We strive to help everyone to our best abilities. Good luck to you and please drive safe.

Monifa Grant 4 years ago

Fantastic experience: I did my lesson with Enpart and my driving test with Liam. They were amazing. They were very patient and kind. Very good instructors. I would recommend anyone to do the classes here. Courteous and friendly staff. NB: I passed on my first test‼️

911 Driving School of Bothell
911 Driving School of Bothell

Glad you had a great experience with us. Thanks for the review. Happy safe driving. Send your friends!

Yann KFB 4 years ago

Fantastic experience: The team is friendly and professional, recommended without hesitation.

911 Driving School of Bothell
911 Driving School of Bothell

Happy safe driving. We strive to be happy and professional every day.

neda bk 4 years ago

Fantastic experience: best school ever! 10/10 recommend!! All the instructors are really nice and i just passed my drivers test

911 Driving School of Bothell
911 Driving School of Bothell

Hi Neda, Thank you for the kind review. It was fun teaching you. Please drive safe and best of luck.

Julia Simmons 4 years ago

Fantastic experience: Had a really pleasant experience here with one brush up lesson and a road test. Enpart is a great instructor and made me feel at ease when doing my test even though I was nervous. The cars are compact and nifty so there's not too much stress about parallel parking etc. 10/10 would recommend this place

911 Driving School of Bothell
911 Driving School of Bothell

We are very glad that we were able to help you with your learning to drive needs and that you felt at ease with our instructors. We strive to help all our customers be confident behind the wheel. Happy safe driving!

Renu Dogra 4 years ago

Fantastic experience: I just cleared my driving road test. Very professional. Attentive and to the point. What I really loved here is they help me to become a better driver ,pointed out where I can improve .I couldn't thank them enough . Very happy with overall experience. The inspecting officer Mr. Empart , such a good observer and teacher . He gave ideas thatwould really help me to envision my future drives on road .hats off to his expertise.

911 Driving School of Bothell
911 Driving School of Bothell

Thank you so much for your kind review. We strive to help all our customers feel confident with their driving skills. Happy and safe driving.

Maria Fernanda Linares 4 years ago

Negative experience: I don't agree with you about making affirmations about my tests. The second time I took this test I noticed was something wrong with the speed in the car I had to control with the brake being careful to don't make a bad stop and hurt the instructor next to me. I told her 3 times during that test was something wrong with that and her answer was, "it's ok, that happens with these cars". Then happened what you are saying I was going 33 in a 25. She asked me if I knew the speed limit in that place and I answered right away it was 25 because I knew it, but I was more focused trying to control that problem in your car. Then she said about I did wrong the parking on the uphill. They gave me papers, videos, I read the manual again, to come and they said the curb there was a "soft curb" so I should put my wheels to the direccion of the curb. I told her in the manual of the state of Washington says, curb or without curb no about "soft curbs". I told her she can check it on the manual and she did and she said, "I dont like here doesn't say about the soft curb but it's what it is". It what it is? Is what she says it is and she said to me she didn't even read the manual because she came from California when she was 16 and she didn't need to take that so she just passed the road test and now she tests people. ??? I took a test with a person who didn't even read the manual of the State of Washington! And I paid for the third time for a car with issues! Because I told her and she confirmed me it. Then she wanted to give me an advice about when I stop in the stop signs I should do it passing the stop sign to can see and I said, the other instructor told me it's ok to stop behind the stop sign and then in case I cant see good I can go a little more to can see and she told me to just stop passing the stop? In the paper they gave me is so clear where says: Note: if after you stop at correct stop and vision is obstructed then inch forward to open your line of sight to make sure it is safe to go... Your own paper says that! 2 times I was super scared and I agree I didn't do it well but this last time I was completely confident and paying 60 dollars 3 times, one in Kirkland and two in Bothell for me this is really suspicious.

911 Driving School of Bothell
911 Driving School of Bothell

DOL sets high standards for test takers. Your second attempt unfortunately you were observed doing 33 in a clearly marked 25. That is speeding. Best of luck

Thiago Barboza 4 years ago

Negative experience: I classify it as the worst place in Washington. I do not recommend, lousy service, instructor totally unbalanced.

911 Driving School of Bothell
911 Driving School of Bothell

We do not recognize who this is. Maybe it’s for a different school.

DRI AQ 4 years ago

Negative experience: Today in this place I was absurdly mistreated by an instructor who took the proof from my hand without even explaining the reason to me. arrogant and stupid, I believe he is a xenophobic, he thought I would be a Spaniard, but I'm Brazilian and I'm learning English, I couldn't understand the reason for his ignorance, a very arrogant and xenophobic bald. I don't recommend this place to anyone. I am waiting for the return of my money, because he did not want me to do anything there.

911 Driving School of Bothell
911 Driving School of Bothell

We are not xenophobic. We are a diverse employer and help people from all over the world learn how to drive here in Washington. You however were observed to be cheating on the test after being instructed, in English as well as Portuguese using google translate, on how to mark the answers on the test. We issued you your refund the same day.

Makayla Clough 4 years ago

Fantastic experience: By far the best driving school, came in not knowing how too drive , did 5 lessons and then my test and past on my first try !!! I do recommend this school , they have the most amazing staff , everything worked out like it should’ve !! I’m just so happy and excited too start driving . Thank you guys soo much for everything and the help you’ve given me !!!

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for you kind review. Happy and safe driving!!

Beauty Beginnings 4 years ago

Fantastic experience: My instructor was very helpful, informative and fun at the same time thank you for the good work, will definitely recommend this school thank you .

911 Driving School of Bothell
911 Driving School of Bothell

We are happy to learn that your experience with our instructors was helpful and fun. We strive to make each drive meaningful and individualistic to the needs of our customers. Happy and safe driving!

Sammy 4 years ago

Fantastic experience: This driving school was the best decision I have ever made. It is the epitome of a good and well organized driving school. There were many instructors, all with same attitude, striving to make you the best driver you can be. They are very friendly and try to make conversation as much as they can without distracting you from driving. By far the best option when it comes to learning how to drive the right way!!

911 Driving School of Bothell
911 Driving School of Bothell

Hi Sam, Thank you very much for the nice words. It was a pleasure working with you to optimize your learning and driving career. Please continue to drive safe. Best of luck.

Nikki Jafarinejad 5 years ago

Fantastic experience: This driving school is outstanding. The moment I walked in I felt welcomed by the staff. They were ready to help me reach my goals. I drove with Enpart and he is a great instructor. I took an hour lesson with him and a warm up before the exam, and within a few days I got my license. Enpart taught me all the necessary skills to drive safely. He has tons of experience and his teaching style is easy to understand. He was especially helpful with parallel parking! I get nervous before exams and he helped me calm down and feel confident. Thank you again Enpart! I highly recommend this driving school.

911 Driving School of Bothell
911 Driving School of Bothell

Thank you for you kind review. We strive to make sure all customers feel calm and confident for the road test. Be safe on the road and happy safe driving!

loups van valkenburg 5 years ago

Fantastic experience: Jennifer was very helpful during the driving skill test. At first I was very nervous but she help me feel at ease and be confident in my driving. The pointers that she shared surely would help me a lot in practicing safe driving in the future. Thank you 911 driving school..You doing a great job.

911 Driving School of Bothell
911 Driving School of Bothell

We are so pleased you ad a great experience with us. We all work hard to help our customers drive safely as confidently. Please drive safely.

Jessie Yu 5 years ago

Fantastic experience: This driving school is amazing! I loved all the instructors and my driving skills immensely improved as time went by. I just took my driver's test and it went pretty well; Enpart was a great instructor and I passed on my first try!

911 Driving School of Bothell
911 Driving School of Bothell

Thank you so much for your kind review. We take pride in our work helping our customers learn to be safe on the road. Happy and safe driving.

Karthiga Gujuluva Ravichandran 5 years ago

Fantastic experience: I just passed my driving test. I took 10 lessons driving class. 4 instructors named Dennis, Jennifer, Enpart and Liam taught me driving. Dennis understood my level of driving and taught what I need to improve on. Jennifer gave me confidence initially and focuses on being cautious on roads. Enpart made me drive with safety in mind. Liam made me drive confidently and kept me improve my driving skills with each class I had with him. Overall, this driving school is great and best. As I learned with multiple instructors, each one analysed what I should improve on and made me confident with driving finally and I cracked the test. Cars, reception lobby are all clean with sanitizers all around. They provided me with wipes for cleaning before each drive. Best place to learn driving! Thanks a lot, 911 Driving School of Bothell!

911 Driving School of Bothell
911 Driving School of Bothell

Hi Karthiga, Thank you so much for your kind words about our instructors. Best of luck

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