Mountain States Driver's Education Inc.

Name: Mountain States Driver's Education Inc.
Address: 182 E 29th St, Loveland, 80538, US
Telephone: +1970-635-3088
Rating: 8.3

182 E 29th St, 80538, Loveland

+1970-635-3088 [email protected]

Mountain States Driver's Education is a full service driving school. The school also provides Driver's License Testing.

Opening hours

sunday: 7:30-17:30
monday: 7:30-17:30
tuesday: 7:30-17:30
wednesday: 7:30-17:30
thursday: 7:30-17:30
friday: 7:30-17:30
saturday: 7:30-17:30

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Photos of Mountain States Driver's Education Inc.

Our comment from DrivingSchools.Directory about Mountain States Driver's Education Inc.:

Mountain States Driver's Education Inc. is known for providing a solid foundation for new drivers, with many positive reviews highlighting the effectiveness and friendliness of instructors like Gina and Mike. Parents have praised the support and encouragement their children receive during the lessons, with instructors who are patient and thorough. Many students have reported going into their driving tests feeling prepared and confident, thanks to the informative classes and engaging teaching styles.

However, there are some concerns regarding customer service, particularly with specific staff members like Connie, who have been described as rude and unprofessional. Scheduling can also sometimes be challenging, with long wait times for lessons. A few customers have expressed dissatisfaction with the handling of appointments and refunds, indicating that communication could be improved.

In summary, while Mountain States Driver's Education offers a valuable learning experience with knowledgeable instructors, some customer service aspects need addressing for an all-around positive experience.

Mountain States Driver's Education Inc.: Reviews

4.1/5 (199 Reviews)

The most recent reviews on Google

Emily Farrenkopf Published on Google

1 year ago

Fantastic experience: Gina was the perfect instructor for my daughter. She was encouraging, thorough, and kind. Our whole experience with Mountain States has been incredibly positive!

Kris Rickard Published on Google

1 year ago

Negative experience: I had an extremely negative experience with Connie at Mountain States Drivers Education in Loveland, CO. From the moment I walked into the office, she was rude and unprofessional. At one point, she scoffed and audibly muttered “JESUS” under her breath, which I found offensive and disrespectful. She also snapped at me to take a seat while I was waiting for assistance. To make matters worse, when I later tried to address my concerns over the phone, Connie hung up on me multiple times. When I attempted to call back, she refused to answer my calls, forcing me to reach out to another office for help. This kind of behavior is completely unacceptable, especially in a business that serves the public. I was left feeling dismissed and disrespected, and I would strongly caution others against using this location based on my experience.

Mountain States Driver's Education Inc.

This is simply not true. I’m sorry you were confused and showed up at the wrong site for your drive test. We tried to accommodate you, but your license plates were expired. We do everything we can to help our customers. Unfortunately, sometimes there just isn’t anything we can do. Since we have 5 locations, please double-check where you are scheduled. Please make sure you have everything you need to test as well. Thank you in advance for making this extra effort.

Taylor Stuart Published on Google

1 year ago

Fantastic experience: Had a great experience with the program Gina, is an awesome instructor with a lot of advice and knowledge highly recommend her!!

Pamela Simpson Published on Google

1 year ago

Fantastic experience: My daughter had Gina for her driving instructor and loved her lessons with her. She was so kind and patient, and informative. Thank you Gina for making it such a positive experience and for making her a better driver!

tia caprisun Published on Google

1 year ago

Fantastic experience: I took my drivers test here and it was a very positive experience. Expect that your test might be delayed. My test was about 15 mins late because of the previous test getting held up which is nobody's fault. Mike was very very nice and made me feel less nervous about the test. He gave clear instructions and afterwards thoroughly explained my results, errors etc. It is clear that he knows what he is doing. The testing car is kind of janky and jolty, which is again not the fault of anyone and other than that I had a great experience here.