Smile Cabbie Professional Career Training Center

Fantastic experience: Fast check in process, and the woman at the front desk today around 10:00 am was extremely helpful and kind. The testing space was clean and quiet. It was an overall fast and efficient process.

Negative experience: DO NOT SCHEDULE YOUR EXAM AT THIS CENTER. Testing office staff are untrained, rude, and disrespectful. I came in to take a two-section exam with no enough pre-exam instruction. During the exam, I finished the first section early and asked the proctor (exam administration staff) how to move to the next section. I was provided with MISINFORMATION and was assured that the exam is only 1 section, not two. Which caused me not to pass the exam. Upon confronting the staff with the misinformation I was given, I was disrespected verbally and insulted and was called bad names because they couldn’t take accountability of their own actions and words. (ALL CAUGHT ON CAMERA) After that, I tried to speak to the owner whose name is “Rene” in order to reach a resolution. I was asking for a time extension, or an early reschedule, or even a refund. The owner was Uncooperative and refused to even take RESPONSIBILITY for the misinformation I was provided that caused me not to take the second section of the exam. He could have helped, but he didn’t. Ended up filing a case with Pearson, which has been useless. I re-took the exam and passed EASILY upon completing the 2 sections. HORRIBLE EXPERIENCE, GO ANYWHERE ELSE FOR YOUR EXAMS. Overall, very hostile and bad environment to take an exam with no regard to test-takers.

Fantastic experience: Amazing service

Fantastic experience: Scheduled a test through Pearson vue. Nice clean testing center. Stress free. Courteous staff. They had lockers for personal belongings.

Fantastic experience: Exceptional service