AAA Driving School - Cincinnati

Negative experience: Shame on the driving instructors who use Eastside Christian Church to teach maneuverability….. you have poles and cones in the trunk of your cars and yet you still use the only practice set for teens to practice with their parents for their test. I just saw 2 cars who waited for another driving school to finish and go in front of the cars that were waiting.

Fantastic experience: Our daughter started classrooms lessons at another school and didn’t like it, and we switched to AAA. It was an excellent experience. She knocked out all the classroom lessons over Christmas break, which was very convenient. She started in-car and had one more lesson to go before the pandemic shut down everything. We were quite happy with how the school handled everything; we received regular emails during the shutdown, her instructor contacted her after they were cleared to resume lessons, she was scheduled within two weeks, and the safety protocol for in-car was excellent. They kept masks on, windows down, and cleaned everything before and after the lesson. Her instructor taught her well; our anxious kid passed the test on her first try, and she’s a good driver. Very happy. UPDATE: updating my review to say our son did his driving’s ed through AAA in 2024 and also had a wonderful experience. He did the online course, which was very convenient, and his in car lessons with Mr. Gilmore were great—excellent instructor. Our son passed his behind the wheel test with a perfect score and is a careful driver. Thanks again, AAA!

Fantastic experience: AAA driving school worked great for my first child. They are very friendly, helpful and professional! Any questions I had were answered in a friendly, professional manner. I am using them again for my second child using the new online platform which has also been a great experience so far. They also have helpful resources on their website. Thank you AAA driving school for your help navigating through this teenage phase.

Fantastic experience: Great customer service! Tim was always very helpful on the phone. We did our online drivers ed and BTW with AAA and it went very smoothly. Thank you!

Negative experience: We had an excellent experience 2 years ago with my first daughter so it was a no-brainer for us to bring daughter number 2 back here for her driver's training. I spoke to Michael who helped us sign up for the on-line course and all was good. Then the pandemic happened. As soon as things started opening up, I reached out to schedule my daughter's in-cars. I was told we would get a call from an instructor. I have never received that call. I have been told that she is "on the list" but meanwhile we are hearing of plenty of other kids getting to do their BTW. And we cannot at this point get a return email or speak to anyone on the phone. Apparently no one answers their phone number - or returns emails. I cannot believe that Triple A condones these business practices. I sure wouldn't.

Negative experience: Class cancelled in March, understandably. Only contact since was the driver canceled all our sons in cars with o reschedule date. No email, no contact and the 1-800 voicemail is full. 2 hours on hold and nothing. Other places are holding in cars and no canceling.....very poor business and even more poor communication

Negative experience: If you are going to put the AAA name on a car make sure you have qualified drivers. License plate ending in 7397 cut me off and tailgated the car in front of me down 28 in Milford. Almost rear ended the line of cars waiting to turn when they cut over suddenly. Just wrong. Hopefully there wasn't a student driver inside!

Negative experience: A complete joke.... Called, paid for the lessons, they told me I would receive a phone call within two weeks to schedule an appointment and never heard back from them. Finally I called and they gave me another phone number to called directly to this office (as before I was talking to someone at a call center I guess). I called that number, left a voicemail, never heard back. Finally I called yet another time to ask for my money back. Thankfully they refunded me without hesitation.

Negative experience: If I could give this less than one star I would. I've never done business with this place and never would. Their instructors don't know how to drive. One blew threw a stop sign today and almost hit me. Luckily for him I was able to stop. If you value your children's lives you won't bring them here as their instructors will teach them horrible habits and drive dangerously with them in the car.