Cruisers Driving Academy

Negative experience: The lady marks your test wrong. There’s no reason why I should’ve missed 13 I’m not dumb. Why would she tell me? I’m the only person there to go wait the hallway While she checked it that it wouldn’t take her that long. I waited at least seven minutes and I say something are you almost done she stutters and said yeah I’m almost done and I stood there another two minutes I’m not exaggerating and I just have that feeling that she did something to my test and there’s no way I’m 13 I don’t care. I no common sense questions and them questions was ridiculous. There was nothing like I’ve ever remember taking my test before and so I go to the Moses Lake one why did she put my test into the system wrong? The guy told me from Moses Lake. Why would she do that? He said I don’t understand why she did what she did. I said, I’m telling you she did something to my test and and I really wanna know who to talk to you about that that she did that put it in the system wrong and why would it take her that long to grade it? And by the way, Moses like I didn’t miss 13 missed eight. How did I miss 13 I know I didn’t. I know she did something to my test. It shouldn’t even took her a minute to check it not seven minutes. But I don’t understand is why do they all have their own rules the schools when they work for the state of Washington I would think right? Why would each one be different but the best one to go to is the one in Moses Lake yeah take it funky you get to take the next one for free Where I’m from you don’t pay untill your pass.

Negative experience: I've taken the written test four times now. I read the book and took online quizzes, I've studied, and I still keep failing. Its seriously feels like they do it on purpose just to make more money. before they kept failing me I scheduled my driving test, the lady booked it AFTER my written tested expired. and instead of owning the mistake, she blamed me! I was very upset and I was ready to take the drive. This place is a mess. I wouldn't recommend going here unless you want to waste your time, money, and patience.

Negative experience: Drive has been cancelled multiple times, pushed back until even after I'm done with driver's Ed, subs are terrible and completely screwed the schedule. Very disappointed. I see why no one likes cruisers..

Negative experience: Don’t even think about asking for a refund if you change your mind. Their policy states it is at their discretion and it sounds like the answer is always no. Their incompetent staff can’t even maintain a waitlist. Find another driving school. This one is ridiculous. (Their parent orientation is a complete waste of time. Everything she said we already had been told). Truly not a professional place.

Fantastic experience: very helpful and patient

Fantastic experience: Good teachers and fun students

Fantastic experience: Amazing teacher and driving school

Fantastic experience: Great teaching methods. Good teachers. More than fair if you have to miss a class. Do not want to take money if they don’t have to

Negative experience: Absolutely unprofessional! Instructor late for class and drives. The classroom invested with ants. Will not help the students on things they are not understanding. Charge for not passing a test......insructors unneccesarily grabbing the wheel and stomping on the brakes. Absolutely horrible place. If I could do it all over I would have sent my child anywhere but here.

Fantastic experience: The instructor and examiner are very kind and helpful. Definitely recommend this place!

Negative experience: Owner is an unhinged nut job lol. Dude spent 30 minutes ranting about the election and politics. He legitimately yelled at me during the driving exam (I passed, too. lol) and was just generally unprofessional. I would recommend learning to drive from a fish before this guy and his family. EDIT: In response to the owner's reply below, it is cowardly to hide behind your status as a veteran and your political beliefs to scream profanities at your instructee. I have a feeling if I didn't nod and agree to his ramblings he would've failed me. Disgusting people who run this company.

Negative experience: This academy is purposely designed to scam. They know that they are not authorized by the state to do a drive test for anyone who has any disability. Yet they don’t post that information on their website. So when you take the test they tell you they can’t and won’t refund you. THATS A BIG SCAM!!! no excuse. You as well have a responsibility as a company to ensure all applicants are fully aware of any disability restrictions that may apply. If you’re going to have a website make it thorough and professional.

Negative experience: Took this driving school to get my license when I was in high school, corrupt company that will come up with any excuse to fail you on your first drive test to get more money out of you, this happened to me and my 2 sisters so little more than a coincidence

Negative experience: Worse Driving school. All they want is your money , you gotta know everything about driving when you sign up with them. That’s what they basically want.

Fantastic experience: Great people, great teaching.

Fantastic experience: Such a great team and willing to work with everyone, so glad to have been able to go through this class as an adult that never had a chance to learn when I was younger.

Fantastic experience: A great place to learn about safe driving. It was a great learning experience for me. I highly recommend coming here. The driving instructor is very good at doing what she does.