Safe2Drive

Thank you so much for taking the time to leave a review, Harry! We’re so happy to hear that you found our website simple and easy to follow, we work hard to make sure the entire process is clear and stress-free for our students. We’re also especially proud of our customer support team, and it’s great to know their quick and attentive responses made such a positive impression. Providing both a smooth online experience and prompt, friendly assistance is what we strive for every day. We truly appreciate you taking the time to share your experience, and we’re thrilled you chose our course! Please feel free to reach out to us anytime if there is ever anything we can do for you!

Thank you so much for your kind words, Courtney! We're thrilled to hear you were happy with our service. It was our pleasure to assist you. Please feel free to reach out to us anytime if there is anything else we can do. Thank you for choosing Safe2Drive!

Thank you for your review, Carol! We are so happy to hear that you enjoyed our course, and our customer support team was able to assist you. We appreciate you taking the time to share your experience and recommend us to others. If there is anything we can assist you with, please feel free to contact us anytime! Thank you for choosing Safe2Drive. Best wishes!

Thank you so much for taking the time to leave a review! We know that these situations can be stressful and here at Safe2Drive we like to treat our customers like one of the family. We do our best to make the customer experience as stress-free as possible and we will advocate for you in any way that we can. Working with you was our pleasure and we wish you all the best! If there is anything at all that we can ever do to assist you, please feel free to contact us anytime. Thank you for choosing Safe2Drive!

Thank you for taking the time to share your Safe2Drive experience Biruk. We are so happy to hear that you felt the process was easy and stress-free, that is our goal! We were more than happy to assist you along the way and of course if you need anything else at all, please feel free to contact us anytime! We hope that you have learned some things that will help to keep you and others safer on the roads. We wish you all the best on your new driving adventures! Thank you for choosing Safe2Drive!

Thank you so much for your kind words, Kathy! We understand that issues related to driving privileges can be complex and, at times, challenging to resolve, and it is not always easy to reach the licensing agencies. Our experience assisting customers in similar situations over the years has equipped us with valuable insights that help us assist our customers beyond just the courses we offer. Our goal is to support you through the process smoothly and efficiently making the process as stress-free as possible for you.

If there is anything further that we can assist you with, please feel free to contact us anytime! Thank you for choosing Safe2Drive! We wish you all the best!

Thank you for taking the time to leave a review, David, we appreciate you! Autocorrect can be a time saver but it is also really good at putting information in the wrong place. We have other customers running into this type of thing as well, we were more than happy to assist you. Thank you again for your kind words and thank you for choosing Safe2Drive! Please feel free to contact us anytime if there is anything we can assist you with!

Thank you for taking the time to leave a review Michelle! We are glad to hear that you enjoyed your experience with Safe2Drive and found our website easy to use and the course easy to understand. Our customer support team was happy to assist you this morning as well. We appreciate you choosing Safe2Drive, it means a lot! If there is ever anything we can do to assist you further, please feel free to contact us anytime! Best wishes!

Thank you for your 5-star review, Katherine, we appreciate you! We know that getting your teen’s license can be a bit overwhelming, so we do our best to help make the process as easy as possible and provide support not only for the student, but the parents as well. We are glad to hear that you had a good experience with Safe2Drive. We know you have a choice, and we thank you for choosing Safe2Drive and wish you all the best!

Thank you for taking the time to leave a review, Ann. We are pleased to hear that you are satisfied with your experience with Safe2drive and working with Kimberly. Our customers are important to us, and we understand the value of providing prompt and personal responses in today's environment. We understand that dealing with matters affecting your license can be particularly stressful, and our aim is to make the process as comfortable as possible while providing guidance along the way. If there is anything else we can assist you with, please feel free to contact us at any time. Thank you for choosing Safe2Drive. We wish you all the best.

Thank you so much for your review, Lucas! We are glad to hear that you enjoyed our NY OPL course, and you were able to learn so much. We love to hear that! We are also glad that our Customer Support team was able to assist you with what you need for the DMV now that you are finished. We know that these things can be a bit overwhelming and we are here to help! If you have any other questions at all or there is ever anything we can do to help, please feel free to reach out anytime! Thank you for choosing Safe2Drive! Best wishes!

Thank you so much for your kind words, Leona! We understand that this process can be a bit overwhelming so it is our goal to support our customers along the way to ensure that we can offer the best experience possible.

I am so glad that you felt genuine care from our team, that is our goal. We know that it can be difficult sometimes to find good customer support, but we DO truly care about our customers and like to treat them like part of the Safe2Drive family. We know that without our customers we are nothing and we appreciate you!

Thank you again for your kind words and thank you for choosing Safe2Drive! If there is ever anything we can do to assist you, please feel free to reach out to us anytime!

Thank you for taking the time to leave a review BettyLou and thank you for your kind words. We know that most people don’t look forward to taking a course like this, which is why we feel that it is even more important that we offer the best experience possible. We try to ensure our courses are both educational and engaging and our customer support team is always here to help! Our customers are important to us; we consider them part of the Safe2Drive family. Thank you again for your kind words and thank you for choosing Safe2Drive!

¡Muchas gracias por tu reseña, Yeny! Nos encantó ayudarte; ha sido un placer trabajar contigo. Si hay algo que podamos hacer por ti en el futuro, no dudes en contactarnos cuando quieras. ¡Gracias por elegir Safe2Drive!

Thanks for taking the time to leave a review, Stephanie! We know what a big deal it is for teens to get their license, and we try to make the experience user-friendly and as enjoyable as possible for them. We also know how important it is for parents to have some peace of mind sending their babies off behind the wheel, and we take great pride in providing a product that will help to keep your teens safe on the roads. It means a lot to us that you would trust Safe2Drive with not only one but two of your teen’s driver education needs. If there is anything we can do to assist you at all, please feel free to contact us anytime! We wish you all the best!

Thank you for taking your time to leave a review Ken, we appreciate you! We are so glad to hear that you enjoyed the course and hope that it helped you to pass your exam, and you learned things that will help you to stay safe on the roads.

Our Customer Support Team was more than happy to assist you, but I know they will appreciate the shout out! We will definitely share your kind words with Kimberly and Kristen and give them a well-deserved pat on the back! We hope that you were able to get things taken care of at the licensing office and you are enjoying your new driving experience!
If there is anything we can do to assist you, please feel free to contact us anytime! Thank you for choosing Safe2Drive! Best wishes!

Thank you for your review! We were more than happy to assist you with the changes needed! If there is anything else we can assist you with, please feel free to contact us anytime! Thank you for choosing Safe2Drive, we appreciate you! Best wishes!

Thank you for your review, Jason! We know that this process can be a bit frustrating and sometimes overwhelming, but our fabulous Customer Support team is here to help you along the way. We are happy to see that you were able to get things completed and you earned your certificate! If there is ever anything at all that we can help you with, please feel free to contact us anytime! The best part of this review is where you say that you are “safe to drive”! That is the goal, and we are happy to hear this! Thank you for choosing Safe2Drive, we wish you all the best!

Thank you for your review, Mercedes! We are always here to help! We know how stressful it can be going through this process with your teen, and we do our best to make it the best possible experience for both the teen and the parent! We appreciate you taking the time to leave such kind words. We wish you both all the best! Please feel to reach out if you need anything at all!

Thank you for your review, Shay! We believe refreshers are good for everyone occasionally. It is really easy to get comfortable with our day-to-day driving and forget the basics and the things that are most important to help keep us safe on the road. We are glad to hear that you enjoyed the course, and you were able to prevent points from going on your record. Please feel free to reach out to us anytime if there is ever anything we can do for you. Thank you for choosing Safe2Drive! We wish you the best!

Thank you so much for taking the time to leave such a kind review, Won. We are glad to hear that you enjoyed the course and can see how not having to take a final exam is an extra added bonus! We hope that you have learned some things to help keep you safe on the roads.
Our Customer Support team is so glad that we were able to assist you in your situation. We understand that these things can be a bit tricky, especially when the court that you are working with is in a different state than where you live. We are just glad that we were able to assist in getting an exception made for your case and that everything worked out for you! Thank you again for your kind words and thank you for choosing Safe2Drive! We wish you all the best!

Thank you for your review, Amy! We know that there are a lot of companies out there offering courses and we truly appreciate that you trusted us with your daughter’s driver education needs. We understand the importance for teens to have a course that is clear and simple to navigate but also understand the importance of providing them with information that will help to keep them safe on the roads. We know it is a huge deal for parents to let their babies out there on this new journey and we do our best to help to make you as comfortable as possible through the process as well, knowing they are being provided with an education that will not only help them to pass tests but to also be a safe and defensive driver once they do. We are glad to hear that you had a good experience with our Customer Support team as well, we are always here to help! Should you need anything at all, please feel free to contact us anytime. Thank you again for your review and thank you for choosing Safe2Drive!

Mindy! Thank you so much for your kind words, they mean a lot to us. We are also glad that you did some research and found us! We know how overwhelming and frustrating it can be to have to take one of these courses and we want to make the experience as enjoyable as we possibly can for our customers. We also know that customer support now days can be tough to find and often the customers feel like they are not appreciated. Here at Safe2Drive, we realize that without our customers we are nothing at all and we do appreciate each one of you and will do what we can to help anytime! We know you have a choice, and we are just glad that you chose us! Best wishes!

You are so welcome Anita; we were more than happy to assist you! We are so glad to hear that you had a great experience and learned a lot! Thank you for taking the time to leave a review and thank you for choosing Safe2Drive! Best wishes!

Thank you for taking the time to leave a review, Dryden. We were more than happy to assist you, and we are glad that we could get you what you need right away. We wish you all the best with your new driving adventures. If there is anything else that we can help with along the way, please feel free to reach out to us anytime! Thank you for choosing Safe2Drive!

Thank you for your review, Desmond. We are so glad to hear that you enjoyed our course, and we appreciate your recommendation. If there is ever anything we can assist you with, please feel free to reach out to us anytime! Thank you for choosing Safe2Drive! Best wishes!

Ryan - We apologize for any inconvenience this may have caused. We do see that once you completed the course your certificate was successfully emailed to you. Your completion record was also submitted to the Indiana BMV the following business day. Upon investigating this, we found that the Indiana BMV did not have the completion record showing on file. The completion was submitted electronically, and we did receive confirmation it was processed. We did work with the Indiana BMV to get this resolved right away and the completion record was successfully resubmitted. We have made several attempts to contact you, to provide peace of mind and let you know this has been resolved and to ensure that you received credit for the course, but we have received no response. We know how important your driving record is and we can imagine how nerve-wracking a situation like this can be. We do sincerely apologize for any inconvenience and frustration. We routinely encourage our customers to follow up with the appropriate agency to ensure course credit was accurately reflected. If there is anything further that we can do to assist you, please reach out to our customer service team. Best wishes!

Thank you so much for your kind words, Donna! We agree with you, we don’t always like to admit when our bodies start to change but embracing the changes and taking steps to make sure that you can continue to be safe despite these changes is the best thing you can do. The insurance discount is definitely a plus, especially now days, but the most important part is keeping you and others safe on the road. We believe that a good refresher is good for any driver of any age as it is very easy to get comfortable with our driving and a reminder every once in a while, of how to be a defensive driver is never a bad idea.

Safe2Drive works hard to provide courses that are user-friendly, engaging and educational. Safe2Drive’s customers are the heart of our business, feedback is important to us, and we rely on hearing from our customers to ensure we are doing a great job. Thank you for taking your time to leave this wonderful review and thank you for choosing Safe2Drive!

Thank you for taking the time to leave a review Mara, we appreciate you! We are so glad to hear that the course was great for your son, and you were happy with the customer support! Our customers mean the world to us, and we do our best to show that! We are glad that we were able to get you everything that you need and hope that everything goes well with his test tomorrow, we are sure he will do great! Of course, if you ever need anything at all, please feel free to reach out to us. Thank you again for your review and thank you for choosing Safe2Drive! Best wishes.

Thank you for taking time to leave a review, Chen Chen, we appreciate you! We were more than happy to help. We know that the process can be a bit overwhelming, and we always want to give accurate and detailed information. If you have any other questions at all or there is ever anything we can do to help, please feel free to reach out to us anytime! Thank you for your interest in Safe2Drive! Best wishes.

Awww, you are too sweet Andreen! We understand that helping your teen to get their driver’s license can be a bit nerve-wracking, and it is our goal to make the process as stress free as possible. We are so happy that we could help and wish you the best in your new adventures! Thank you again for your kind words and for choosing Safe2Drive, we appreciate you! Of course, if there is anything else that we can assist you with, please feel free to reach out anytime!

Thanks so much for your review, Maria! It really means a lot to us to hear things like this from our customers. We know that taking a traffic school course may not be on one’s bucket list, and at times can be stressful. It is our goal to make things as simple and comfortable as possible, from providing a course that is user-friendly and engaging while of course still teaching you things to help to keep you and others safer on the roads, to offering you support along the way with anything we can help with. We know that it can be difficult to get ahold of a live person now days, but here at Safe2Drive we make it a top priority and treat our customers like one of the family! Thank you again for your kind words, you really made our day and thank you for choosing Safe2Drive! Best wishes!

Thank you so much for your review and your kind words! We have passed this on to Kimberly as well and you made her day! We are so happy that we were able to help! Our Customer Support Team really is awesome! Thank you for choosing Safe2Drive!

Thank you so much for your review, Alex! We are so happy to hear that you guys found our site to be what you were looking for! We strive to offer a course that is user-friendly, enjoyable, and of course educational all at a fair price! Safe2Drive’s customers are the heart of our business, feedback is important to us, and we rely on hearing from our customers to ensure we are doing a great job, we appreciate you!
Our Customer Support team was more than happy to assist you today. We know how stressful this time can be and we want to do all that we can to help to make the process as stress free as possible. If there is anything else that we can do, please feel free to reach out to us anytime!
Thank you again for your kind words and thank you for trusting Safe2Drive for your teen’s driver education needs We wish you all the best in this new adventure!

Thank you so much for your review, Rachel! I can’t imagine putting 4 kids through driver education, hats off to you! We are grateful that you have trusted Safe2Drive to help you during this adventure.

We are happy to be able to help wherever we can as we know how stressful this time could be and we want to do whatever we can to make the experience less stressful! If there is ever anything that we can do to assist you, please feel free to contact us anytime! Thank you for choosing Safe2Drive! Best wishes!

Thank you for your review, Omar! We are glad to hear that you found our courses and customer support to be helpful and hope that you were able to learn some things that will help to keep you and others safer on the roads. We are so happy that we were able to assist you and we wish you all the best at your appointment tomorrow.
Thank you again for your kind words and thank you for choosing Safe2Drive!

Thank you so much for your kind words, Kara! We completely understand that legal deadlines can be scary and traffic school is not always the first thing someone wants to do. We work really hard to make the process as simple as possible for our customers. We put in a lot of thought and effort into creating a course that is engaging, user-friendly and enjoyable (for traffic school anyway ).

Safe2Drive’s customers are the heart of our business, and we realize that you have a choice, and we appreciate it more than you know when a customer chooses us! We believe in treating our customers like a member of our family and we try to put ourselves in your shoes and will do whatever we can to help. We know these things can be a bit overwhelming and we want to take as much stress off you as possible. While I tend to agree with you that it is a rarity these days for many companies (and individuals) to mean what they say, we make this a high priority and appreciate the recognition. While we hope that you are not in a situation to ‘have’ to take a course with us again, we do welcome you with open arms and are here to help if needed. We do feel that a refresher is always a good idea for all of us and we have voluntary courses available as well.

Thank you again for your kind words and sharing your experience and thank you for choosing Safe2Drive! We wish you all the best!

Thank you so much for your awesome review, Mark! We are so glad to hear you had a great experience with Safe2Drive and enjoyed the course! Our Customer Support team was more than happy to work with you. We know that getting your license is a big deal and can be stressful and sometimes overwhelming. We do our best to make the process as seamless and stress free as possible and are always happy to help if needed. We understand that you have an appointment coming up and we wish you all the best on your driving test, we know you will do amazing! If there is ever anything we can do for you, please feel free to contact us anytime. Thank you for choosing Safe2Drive and thank you for your recommendation. We appreciate you! Best Wishes!

Thank you so much for your kind words, Marcy! Safe2Drive’s customers are the heart of our business, and we are more than happy to help! We are so glad that we were able to get Tinsley all taken care of and hope she did great on her driving test today! We wish you all the best! If there is ever anything we can assist you with, please feel free to reach out to us anytime!

We are sorry to hear that you feel this way Josh. Safe2Drive takes pride in being upfront and honest with our students so you can imagine how saddened we were to see your review. I see that your daughter registered for our FL TLSAE course and Permit Test. We know that getting a first-time license can be nerve-wracking for both the teen and the parent(s). Safe2Drive tries very hard to make the experience as stress free, educational, and as enjoyable as possible and we work very hard to give information up front regarding how things work. We are also here to help when our students have questions, they can reach out via phone, email, or chat and our friendly customer support representatives will be happy to help! It looks like your daughter did well with the TLSAE course, passed and was issued her certificate right away. Congratulations! Where she struggled was with the permit test. I see that she attempted the test 3 times through our website. The test provided on our site is the actual FL HSMV permit test, we are not in control of the exam. The FL HSMV allows teens to take the exam online a total of 3 times before being required to take the exam in person. This test is an extremely important test as it will help to determine if a teen knows the rules of the road and is in a place to get a permit and get behind the wheel of a vehicle or not. I am sure as a parent you can understand why the state takes the administration of the test so seriously. The state has strict rules for the exam online, they want to be sure that all teens are doing the test themselves. Looking at your daughter’s account, I see that she failed the first 2 attempts after missing too many questions. We always suggest taking some time to study in between exams if failed due to incorrect answers. I see in your review that you feel that the site showing how many questions have been missed is done intentionally to set students up to fail. I assure you that this is not the case. It is our goal to have every teen pass on the first try, we want to see them all succeed; however, we also want them to be safe, just like the state does. As mentioned previously, although the exam is being taken on our site, it is being administered by a third party contracted by the state. Each question is scored by the agency as soon as it is answered and yes, the teen is shown when they get a question incorrect just like they would at a licensing office. I can see how this may be a bit nerve-wracking for some, but unfortunately, this is also not in our control and most definitely is not done in hopes that one fails so we can charge more, that would just be cruel. Matter of fact in states where we are allowed, we allow unlimited retakes FREE of charge. Florida just does not happen to be one of the states that allows this. The third attempt at the permit test was failed due to your daughter missing a validation question. The state requires validation questions to be answered when they register for the course and then will be asked again periodically throughout the exam to ensure that someone else is not taking the exam for them. If a student fails to answer one of these questions correctly, the state fails the student automatically, again even though this may be frustrating, it is out of our control. We do go over this process on our website and during registration as well and the questions are based off of the student’s personal information. We truly are sorry that you and your teen were not happy with the exam results and if there was something in our control that we could do to help we absolutely would. We hope that your daughter was able to take the permit test at the licensing office and is doing well learning and staying safe on the road. If there is anything at all that we can do to assist you, please feel free to reach out to us anytime! Best of luck to both of you!

Thank you for your review, Mitch. We appreciate you recognizing our Customer Support team! We understand that we are all human and can get frustrated and perhaps react in a manner that we normally wouldn’t under other circumstances. We try very hard to take these things into consideration when helping a frustrated customer. Our end goal is always to help the customer wherever we can and if we can help to turn their day around and make it a brighter one, we will do that too!
Regarding the verification questions, Safe2Drive (and all FL BDI Course Providers) is required by the FL HSMV to ask these types of questions. We do our best to make sure that our students are clear on what to expect from the course ahead of time. During the registration process, we do have a page that explains the validation process and then asks you 5 personal questions which will be used later on to verify identity. This page then explains that you will be asked a validation question after each of the 9 lessons, the first 5 will be based off the personal validation questions and the last four will be based off of images seen in the course. The FL HSMV wants to ensure students are actually taking the course and reading the content. The questions are based off images in the course instead of content that might be known by common knowledge even if they did not participate in the course. They are not able to monitor like they would if the student was in a classroom, so these are the processes they put in place to help to ensure the students are participating so that they can continue to allow students the privilege of taking the course online. We hope this helps to understand why you ran across this during the course. If there is anything at all that we can assist you with, please feel free to contact us any time! Thank you for choosing Safe2Drive! We appreciate your business! Best of luck to you!

Safe2Drive not only takes pride in offering great products, but we also work very hard and do the best that we can to make our customers happy, our customers are truly important to us. We understand that getting your driver license can be a nerve-wracking experience and we do our best to help to make the process as seamless as possible. Unfortunately, we are not always able to comply with a student’s request as we are bound by rules and regulations of the state. As we explained to you and your mother via chat, you were taking the Florida Permit test which requires each student to answer a validation question periodically throughout the test. The state requires the student to answer every validation question correctly to ensure that someone else is not taking the test for you, this process is what allows the state to offer the test online instead of having to take it at the department in front of a proctor. If a student fails any of the validation questions, the test is automatically failed, and you are required to start the test over again. As we do empathize with your frustrations, unfortunately our hands are tied in these situations as we are not able to break the law and make exceptions to allow students to proceed when they fail a validation question. Once again, we do empathize with your frustrations and if we could do something further, we absolutely would do so. We wish you all the best and hope you are enjoying your new license!