The Smart Choice Driving School
 Information about The Smart Choice Driving School
02894, Norwich
Opening hours
- sunday: (closed)
 - monday: 7h-20h
 - tuesday: 7h-20h
 - wednesday: 7h-20h
 - thursday: 7h-20h
 - friday: 7h-20h
 - saturday: (closed)
 
Professional driving lessons for teens & adults. One on one behind the wheel driving, Pass the test course, Specialty lessons & progressive driving lessons available. Experienced special needs teacher. Beginner basics/defensive driving course comes with RI insurance certificate.
Our comment from DrivingSchools.Directory about The Smart Choice Driving School:
The Smart Choice Driving School is renowned for its excellent offerings and exceptional instructors, particularly Jennifer, who has received numerous accolades from satisfied parents and students alike.
Many users commend the school for:
- Knowledgeable and Supportive Instructors: Jennifer is praised for her extensive knowledge and friendly demeanor, which helps students gain confidence behind the wheel.
 - Success in Driving Tests: Numerous students have passed their driving tests on the first attempt after receiving instruction from Jennifer.
 - Flexible Scheduling: The school offers a variety of class options and is accommodating to the busy schedules of students.
 - Positive Learning Environment: The atmosphere is described as fun and relaxed, making it easier for students to learn without fear.
 
However, a few negative experiences have been reported, with complaints regarding last-minute cancellations and communication issues. Despite these isolated incidents, the overall sentiment from parents and students remains very positive.
We highly recommend Smart Choice Driving School for anyone looking for a trusted and effective driving instructor.
The Smart Choice Driving School: Reviews
Fantastic experience: Excellent offering of services. The instructor Jennifer is very knowledgeable, supportive, and successful at this line of work.
Fantastic experience: Jennifer was awesome with my son who was very nervous about driving… made parking easy and he passed the test with flying colors on 1st attempt. I will be using her again for my youngest to currently has her permit.
Fantastic experience: Jennifer was wonderful. Helped. My daughter was very thorough. Very patient. Very understanding and very knowledgeable and good at what she does. My daughter just went yesterday with Jennifer. Got her driver's license and could not be happier. Highly recommend. Definitely was a smart decision
Ty it was a pleasure
Fantastic experience: Jen was amazing and taught my daughter the skills to be on the road. My daughter felt confident and loved learning from Jen!! Definitely the right choice for anyone looking for a driving instructor!! A+++☺️
TY!! It was a pleasure
Fantastic experience: Jenn was a very patient and thorough driving instructor and has a variety of class options to meet your needs- highly recommend!!
Ty it definitely takes a village!
Fantastic experience: I have nothing but good things to say about Jennifer. My daughter recently got her permit. She was very nervous about learning to drive. Jennifer has been great. She's been super accomodating and easy to work with. My daugheter enjoys her time on the road and is improving her driving skills. Would highly recommend Smart Choice Driving School!
Ty she's a pleasure
Fantastic experience: We highly recommend Jennifer. Not only was she knowledgeable and professional, my daughter felt comfortable with her. Wouldn’t hesitate to recommend her one bit!!
Ty great student
Fantastic experience: Fun, outgoing, very helpful, knows what she’s doing! She makes a chill atmosphere which allows you to not be afraid of learning from her!
Ty woman! You"re awesome
Negative experience: She is a fraud I payed her $470 for 3 lessons my son only got two she said her phone was messing up and things got got all messed up then she tried saying there was something wrong with the car but she never told me or my husband about it and would not refund any of my money she said she messed me but I screen spotted everything she evere sent me and it was not there don't use her unless you want to give away money for free
I'm very sorry we couldn't come to an understanding.
Fantastic experience: Jenn was great to schedule with - my daughters test was rescheduled last minute due to weather and she was easy to work with to reschedule. My daughter passed her test with no problems!
Ty she's on her way to big things!
Fantastic experience: Very helpful, was able to pass my driving test!
my pleasure
Fantastic experience: Hi my daughter Kasey just got her liscence....first try. She had the instructor Jenni Pelletier with Smart Choice Driving School.....Jenni worked with Kasey.....she instilled confidence and really fine tuned her driving accuracy...she went with Kasey for her test...Kasey found the experience easy....Thank-you Jenn
She was a great student ty
Fantastic experience: We are super grateful for Jen and all of her knowledge. She took the time to answer all of my questions. She was flexible and accommodating with the scheduling. She helped my son pass the test with confidence.I 100% recommend her. She is a gem!
Ty! He was an excellent student
Fantastic experience: Our son unfortunately failed his first attempt at his license test with our instruction but had no trouble passing and feeling confident after his time driving with Smart Choice!!! He loved his time with his instructor and had a great time learning to feel confident driving!!!
Thank you! he was a great student
Negative experience: The lack of professionalism is stunning; from numerous last minute cancellations, no shows or arriving hours late to having to hound and wait for a refund (I’m sure this factors into the why you have to pay upfront instead of per lesson!) Do yourself a favor, save yourself the frustration and time- use a more reputable business even if there’s a waitlist, which in the end, would have been quicker had we gone that route.
I can sure say our memories of these events are sure very different. I won't spread negative energy on this page. One negative review out of every multiple of hundreds is humbling. A big shout out to all my fantastick driving families Blessed Be
Fantastic experience: Exactly what my son needed to gain confidence and pass his drivers test. Definitely worth it. Jen was very accommodating with schedule.
Ty for your kind words-
Negative experience: We paid for three lessons only got two she canceled and refused to reschedule or give us our money back we still haven’t heard from her and it’s been two months! Don’t go here !!!!!! She just steals your money!!!!!!!!! And what is said below isn’t true post a picture where you ever scheduled a visit with him before you so called just showed up
I was at your location for the 3rd lesson for 20 minutes. I txt & called your son. I saw you close the curtain when i pulled up. I beeped the horn to no avail. I consider that a late cancellation if nothing else. Ill post a picture of my google time line with the duration I was at your house. I hope you have an amazing rest of your week Blessed Be
Fantastic experience: Jennifer is great! Lessons come to you. Pass the test course is absolutely worth the peace of mind.
Thank you!
Fantastic experience: I have used Jennifer for two of my children and she did an excellent job with both of them i highly recommend her
Ty they were both excellent students who asked very good questions
Fantastic experience: Excellent work, experienced driver. Thorough and helpful, any level of knowledge is welcomed.
Ty so much for your kind words. I hope you had an amazing time on your vacation.
Fantastic experience: Jen helped my nervous driver become very comfortable using her successful methods. He acquired his driver's license on the first attempt. Highly recommended!
It was my pleasure
Fantastic experience: I would highly recommend Jennifer! I wanted my daughter to have a positive learning to drive experience and I knew I couldn’t provide this ..lol. So we had Jennifer teach her. She was extremely accommodating to our schedule. She had awesome communication and made our daughter feel very comfortable. Our daughter looked forward to each lesson and learned a lot from all of Jennifer’s driving experiences. She taught our daughter to become a confident driver which was very important to us. I recommend her to everyone. We have not one complaint. It was worth every penny.
Thank you for your kind words. She was a pleasure abs asked all the right questions. An excellent student
Fantastic experience: I had an amazing experience with smart choice driving school and learned a lot. Jennifer is super kind and knowledgeable.I would definitely Recommend her for anyone looking to learn.
 Ty! You were an excellent student and good luck w/ your mobile detailing service 
https://maps.app.goo.gl/oshAgiJVFDtitUk37?g_st=i Khan Mobile Detailing
(401) 439-3253
Fantastic experience: We highly recommend Jen at Smart Choice!!! My daughter had an appointment for her driving test on Thursday. We are definitely procrastinators. My daughter was starting to panic and had a-lot of anxiety about the upcoming test. We googled local driving schools and stumbled upon Smart Choice, so glad we did! I sent a text Monday morning inquiring about the possibility of helping my daughter be more prepared for the road test and she started that very afternoon! The next day I noticed a huge improvement in her driving and confidence and when Thursday came- she passed!!!
Glad i was able to help! And ty for your kind words
Fantastic experience: My son went to her for driver’s training. He really liked her an felt comfortable with her he has anxiety she knew just how to handle it. He did course training with her an she took him for his test. He passed!! She works around your kid’s busy school/ work schedule. Highly recommend her if your looking for a driving school for your child. Lawanda Guest
Thank you it was a pleasure
Fantastic experience: Highly Recommend Jenn at Smart Choice! My daughter learned so much from her and she feels so much more comfortable and safe behind the wheel! I immediately noticed a big difference in her driving skills after just her first lesson! Thanks Jenn!
Ty! She is a great student
Negative experience: If I could give a zero I would. Please save your money and call a different driving school. The instructor/business owner is unprofessional and dishonest. She requires full payment in cash or check before first appointment which she was given. When asked for a receipt she completely ignored the request. I should’ve known at that point that I made the wrong choice. After the first lesson she dropped my son off and left. She doesn’t provide any feedback. After a week of not hearing from her I messaged asking when the next lesson would be and could she provide feedback from the first lesson. Mind you, she had been paid in full at this point and I’m messaging and asking for another appt to be made. In my opinion, that is something that should’ve been laid out right from the beginning. The second lesson was rescheduled several times for a multitude of reasons/excuses. At this point I am feeling like I have paid 460 dollars for lessons wont be fulfilled. Finally, the second appointment was made weeks later. She picked up my son but asked to use my car for the lesson. I didn’t have an issue with this but this isn’t customary with driving lessons. She left her car parked in front of a fire hydrant located in the front of my house. After the lesson, Once again, she dropped my son off without any feedback and without scheduling third appointment. I messaged her asking how he did and she responded it went well. When asking my son how the lesson went he told me he drove in a neighborhood without any other cars around. The first lesson was spent in a parking lot. This is after he had already spent over 20 hours driving with me. I messaged her and asked her what the third lesson would entail and that it was my hope that these lessons would include driving where there was busy traffic. She became defensive stating my son almost caused multiple accidents due to oxygen deprivation that he was suffering from after basketball practice. She further commented that as his mother I should be more careful and asked if I wanted a Maddie Potts on my hands. For those of you who don’t know Maddie Potts, she was a high school student who collapsed and died during a soccer game in front of her family friends student body and faculty. It was devastating and shocking to the entire community and of course her loved ones. I was shocked and appalled that a driving instructor would find it perfectly acceptable to say something like that to a customer. After this text, I asked for a refund for the last lesson and informed her that a third lesson would not be necessary. She stated she would cash app the refund. I have now asked multiple times for this refund and she has not responded since the first response 5 weeks ago. She is unprofessional, rude and dishonest. 401 driving school is who we are using now and couldn’t be happier. All appointments booked during initial call and instructor gives immediate feedback after lesson. My son was taken on actual roadways on the first lesson and at no time was the instructor concerned with my sons decision making or driving. Definitely worth the change!
Good afternoon Kim. Apparently we both have two very different recollections of our interactions. You did indeed ask for a refund. I responded to you that my accountant settles my businesses accounts at the end of the month. Which is coming upon us. As I stated before all things business related have to be handled properly and with transparency. Blessings, love and light to you and yours as we did in too 2023
Fantastic experience: Great instructor...very knowledgeable
Thank you he was an excellent student!
Fantastic experience: Jennifer was a great instructor for my daughter. Her hours were very flexible, she was accommodating and most of all, assisted with developing my daughter's confidence behind the wheel. She spent hours driving with her all over the state, manuvering parking situations and highway driving. I highly recommend Jennifer if you're looking for a friendly and professional driving instructor.
Thank you very much! She was an excellent student.
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