Avanti Auto Driving School
Information about Avanti Auto Driving School
33432, Boca Raton
Opening hours
Avanti Auto Driving School has been helping people of all ages with: learning to drive, offering road test reviews, take care of their traffic tickets, and point individuals in the right direction for clearing up driver license issues like DUI in addition to pointing individuals in the right direction to obtaining their CDL license. With over 4 decades of local area driving experience we know where to go for all your driving needs.
Our comment from DrivingSchools.Directory about Avanti Auto Driving School:
Avanti Auto Driving School is widely praised for its knowledgeable and patient instructors who create a comfortable learning environment for students. Many users have expressed gratitude for instructors like Janine and Mark, noting their ability to instill confidence and provide clear, effective instruction. The school is described as 'top notch' and able to prepare students thoroughly for their driving tests.
Some highlights from customer experiences include:
- Expert Instruction: Instructors like Janine and Mark are commended for their calm demeanor and ability to teach essential driving skills effectively.
- Positive Atmosphere: Many students report feeling comfortable and supported during their lessons, which significantly helps in overcoming driving anxiety.
- Flexibility: The school strives to accommodate students' schedules, making lessons convenient and accessible.
While most feedback is positive, there have been some mixed reviews regarding customer service experiences, particularly related to communication and scheduling issues. Some students have faced challenges with receiving timely certificates or have expressed dissatisfaction with how certain interactions were handled. However, Avanti Auto Driving School is committed to addressing concerns and ensuring a positive educational experience.
Overall, the driving school receives high marks for its instructional quality and dedication to student success, making it a great choice for both new and experienced drivers looking to enhance their skills.
Avanti Auto Driving School: Reviews
Fantastic experience: The best driving school. Instructor is so patient and knowledgeable.
Thank you very much for trusting us for your safe driving needs. :)
Fantastic experience: Janine was a great instructor and I learned a lot from this driving school. Made me feel very comfortable and ready for the road test.
It was our pleasure instructing you and you're gonna do GREAT! As usual, if you should have any questions do not hesitate to call us and, thank you for choosing Avanti. :)
Negative experience: The course was simple and easy to use but I paid extra for my certificate to be emailed and I did not receive a copy. I patiently waited 24 hours as the website says "courses completed after 3pm will receive the certificate next day." After 48 hours I called to confirm and the woman on the phone said she sent it again. I did not receive it. I checked my spam and nothing was there. When I called back and asked her to please confirm the email address she had on file for me she said it incorrectly and when I corrected her she said "yes, that's what I have." After multiple attempts of her "sending" me the email with the PDF, I said maybe there is an error in the email as I am not receiving it and she said she could not repeat the email to me and that it was incorrect and that's why I am not receiving the email. She said she could direct me to an 800 number. I explained very politely that this is frustrating as I paid for an expedited service and the incorrect email is likely the issue. I asked if we can please just confirm the email address once more since it was repeated to me incorrectly the first time. She proceeded to provide the 800 number for me instead of just working with me to update my email address. She actually told me "I have to go" and hung up on me. The email being incorrect was proven to be the issue after I called the 800 number. I was extremely polite and this is horrible customer service for a VERY simple fix. I do not like to leave negative reviews but to hang up on a customer who is paying a fee for a service instead of using your problem solving skills is unacceptable. Poor customer service.
Sadly, the email Melissa entered for the online course was incorrect, thus referring her to the course provider [funny in florida] to remedy. It had nothing to do with Avanti nor, could Avanti correct Melissas email error in the system. The only way to correct her [Melissas] email mistake and receive her certificate was to call the 800 number which she did not want to do.
Fantastic experience: Last week I had the pleasure of taking lessons at Avanti Auto Driving School.My instructor was Janine and she was a fantastic instructor. She helped me get over my nerves, build skills quickly and gain the confidence to drive in traffic and at the speed limit.She is kind and respectful, but very serious about developing skilled ,safe drivers. I can’t recommend her enough.
Thank you for the compliment Daniella. Being a GREAT student helps and THAT is YOU! :) It was our pleasure and, if you should need our assistance when you return back to our wonderful state, know that we're here for you :)
Fantastic experience: Writing this on behalf of my partner, Mia. She's had a license for several years but did not take to driving because we lived in Miami, where the motorists are NUTS! lol She started driving again and wanted some refresher lessons with a professional. Janine was perfect for the job! She's fun, talkative and puts her students at ease and instills confidence with her demeanor and approach. Within a couple of lessons Mia was on I-95, changing lanes and passing 18-wheelers. Thanks to Janine for her help!
Mia is a very nice student who was eager to master the tasks of driving that made her uncomfortable. We're so proud of her taking the baby-steps on her own and, being successful at it. Thank you very much for the compliments and, if Mia should need us again know that we're only a phone call away. :)
Fantastic experience: she taught me basics really well and I felt really safe driving with janine.
We're very happy that you not only felt safe during your lesson but mastered the basics which is very important and thank you for choosing Avanti for your lessons.
Fantastic experience: Jeanine is fantastic. She has done such a great job teaching my children. We went to 2 other driving schools and were not as successful.
Thank you Stephanie for the glowing review. We try very hard to go above and beyond with all of our students. We tip our hat to you too for practicing with them and sharing your observations. We thank you for choosing Avanti. :)
Fantastic experience: We have had a great experience with Avanti driving school. Janine is patient and very experienced with teaching the students! Thank you for putting our sons learning experience in such a positive way!
You're very welcome and it's our pleasure to serve you.
Fantastic experience: Janine is a great instructor. I always look forward to my lessons. I feel comfortable driving with her. I’m so grateful she’s gotten me ready for my test. Great school! Highly recommend!
Thank you Bella for the compliment. We take pride in our quality instruction and, as usual, if you should have any concerns or questions do not hesitate to give us a call at: 561-338-6400. It was our pleasure to assist you with your driving needs.
Fantastic experience: Very satisfied with my experience. Jeanine was extremely helpful with providing efficient feedback and communication regarding a student’s driving. Highly recommended
We are elated that you were pleased with your teen's lessons but, we must credit you with practicing and sharing your concerns . Together we did it and, thank you David for choosing Avanti. :)
Fantastic experience: Very easy to learn. Highly recommend for first timers!
Thank you very much for your kind words :) And most importantly, thank you for being such a good student and choosing Avanti. :)
Fantastic experience: Paula was the nicest, most personable and helpful person I have ever had the pleasure to deal with! I cannot say enough to describe how efficient, sweet and incredible she was! Thank you, Paula, and thank you Avanti Driving School!
Thank you very much for your kind words. It's our pleasure to help you ESPECIALLY when it pertains to maintaining your safe driver status and guiding you through the ropes. Know you can count on us to help you with your license needs...we're only a phone call away. And thank you for choosing Avanti Terry. :)
Fantastic experience: This Driving school is fantastic and gets you prepared in every way possible that is needed. I had ana amzing experience
Thank you Ava for the kind words. You are gonna ACE it! And, thank you for choosing Avanit! :)
Fantastic experience: Janine is very patient very sweet, very smart, very good at what she does. You deserve a 5 star all round. You have made me feel so comfortable with driving and I thank you! Would recommend over other driving people.
Thank you very much for your kind words. It was our pleasure and we only wish you safe travels but, most importantly, thank you for choosing Avanti.
Negative experience: Rudest owner ever. I tried to book an appointment for my child. The owner was argumentative and insulting the entire phone call. It’s as if she doesn’t want business. Do NOT use them. I would never allow my child in a car with these people. Edit: To answer the response given. Completely inaccurate. When I was asked questions I responded. I told her I just got back from Hospice and a family member is dying and I work 12 hours a day. That I could look it up and find out who the driving school was but I would rather have my child just do the one lesson with them. I could very much answer. I said I didn’t know if it was good enough to pass exam because It isn’t my job and I wanted a professional to verify because my child took lessons a year ago and had been in a car accident and had only been driving about 6 months and did not drive right after their lessons. She was so rude and insulting so I told her forget it and hung up. I called back to ask for the owner and she claims it’s her snd pretended the phone didn’t work saying “hello” “hello” I never used any foul language at all. I tried calling a few times and every time she pretended the phone was broken. I read in another review she did the same thing. The woman lies and is crazy. Stay away.
I recall our conversation, in addition to the other people in the office as well. "AJ" sadly could not answer any of the basic questions that we ask all our clients prior to making an appointment, such as: How does your teenager drive? How is her pull-in parking? What is she doing that's making you nervous? Which we found that highly unusual especially if you are "practicing" a new task of driving with your "child" [16 1/2 years old]. "AJ" also claimed they went with another school and they did not review the road test with her. I then suggested they go back to the other school since they are familiar with her teenager, and take another lesson. "AJ" claims she couldn't remember the name of the school they selected and only wanted a road test review. I explained to "AJ" that if during the road test review lesson, if the instructor felt her driving skill is not up to par, then the lesson would revert to a single lesson and not the road test review. "AJ" then stated "she was not happy with how our conversation was going" and hung up.
I can only presume "AJ" was using a cell phone because the connection was not clear. "AJ" repeatedly called our office - after disengagement - over 5 times in addition to using vulgar language.
Negative experience: I wish I would have read the other google reviews before ever hiring this company. The woman who I spoke to on the phone trying to resolve an issue did exactly what others have complained about including being rude and ultimately hanging up on me. Not worth my time to go into the details of what happened but do yourself a favor and use the other well known driving school in South Florida. They are amazing and run their business understanding how important customer service is as opposed to this company.
R HS was very happy with the first two lessons and the instruction received. R HS however, was is not happy with Avanti's written lesson policy, which is very clear and not in fine print (as she stated during the conversation), which states: all lessons are to be completed within 90 days. Everyone who takes lessons with Avanti receives this information, mandated by the state of Florida. During covid many schools were shut down. Avanti began instructing with masks April 2020. R HS's April (and last appointment) was cancelled for some unknown reason. R HS was also informed, Avanti graciously extended the 90 day completion policy in 2020 and, reminded R HS they had 8 months to reschedule. R HS felt strongly that Avanti should have constantly called to remind her [R HS]. Explained to R HS we do not have time to remind clients to take their missed lessons and that it is the responsibility of the client. Avanti also explained to R HS the business has changed hands within the family effective 12/31/20 and also shared with her that she had 8 months to do so which we would have honored. NOTE: R HS called 18 months later to "reschedule".
Negative experience: I was looking for a driving school and I called in 01/18/2021 at 3:20 and got a call back at 3:32pm. I decided to be part of it and getting my driving practice. The Lady on the phone was very very rude and mad she start yelling and screaming in the phone because she was not available to write done my email address. I was repeating it 3 times and she still didn’t get it. I was saying something else and she was writing something else. She started telling me how supposed to be a email address, and I say to her You are telling me about my email address. And she said look for another school. I ask her to speak to the supervisor she said to me I’m the “BOSS HERE” hope she was not the boss. She hang up the phone by saying I’m the Boosss!!!
Ms. Ademi did indeed called 1/18/21. Unfortunately, Ms. Ademi cell phone connection was not performing properly, and there was a poor connection. Ms. Ademi was getting frustrated repeating her email - more than 3 times - due to the connectivity issue, and when informed she was out of our driving area got even more upset, insisting that she speak with the boss, and in turn began yelling at Paula. Paula then suggested she contact another school and thusly disengaged from the conversation. Our area of instruction is: Atlantic Blvd Pompano South - to - Atlantic Ave Delray.
Fantastic experience: Avanti is top notch. Easy to make appointments. Would pick my son up even at school. Lessons were great and my son is well prepared for his road test!!!
Thank you very much for the compliment. It was our pleasure to serve you and thank you for choosing Avanti. :)
Fantastic experience: Thank you Avanti Driving School Mark is an awesome instructor! Very patient and helpful at giving clear and direct instructions caring and doesn't mind going back and repeating anything!
You're very welcome Jordan and it was our pleasure. :)
Fantastic experience: My name is Chelsey Amaya with Foundation Insurance !!!! Thank you for your referral to our Agency for Auto Insurance. I was able to assist one of your customers today with an very affordable rate!!
You're very welcome Chelsey :) We LOVE helping our clients save money! ;)
Fantastic experience: I took a driving test today and passed on my first try. Ivan was very helpful, helped me to review road rules and did a practice test before the real driving test which gave me the confidence that i can do it. I highly recommend taking driving lessons with Ivan. It doesn't matter if you already know driving and want to review or polish some of your driving skills, or this is your first time driving, he is very patient and calm while explaining it to you.
We're very happy that you we're pleased with our instructors and compliments. :)
Fantastic experience: I'm very thankful that someone recommended Avanti to me. I'm 27 years old with very little driving experience since a major accident years ago, but I decided it was time to really learn the ropes again and regain total confidence. Mark did a fantastic job across the board, teaching me everything from parking to highway driving over the course of three fun 90 minute lessons together. It was a great experience and I will be forever grateful to Mark (and Paula) for their kindness and flexibility over the phone and guidance on the road. Here's to being the better driver! Highly recommended! :)
Thank you Zack for the compliments :) You were and are a wonderful student! Keep up the great work :)
Fantastic experience: Paula is absolutely the best! She has helped both of my children learn to drive. Recently, I had an issue that would require driving school but there were two tickets at the same time. My concern was that you can only do driving school for one. She gave wonderful advice that the court house agreed will probably solve the problem. Fingers crossed, court date is in April. She also made it effortless for us to set up the traffic school for one of the infractions, and it was very reasonably priced. Finally, I was having a hard time trying to schedule my daughter's driving exam in Delray, Paula said, "No worries, I can do it for you now," and got us an appointment on my daughter's birthday at 3:30 in the afternoon. THANK YOU so much. Paula goes ABOVE AND BEYOND to be of assistance. I highly recommend Avanti Driving School!
Thank you very much for your kind words. It is always our pleasure to assist you with your driving needs :)
Fantastic experience: THANK YOU MARK AND PAULA!!!! I can’t express how grateful we are to have found you. You are the best!! I highly recommend Avanti to anyone especially to those who have anxiety about driving. My daughter had lessons by another driving school and she would come home crying. She didn’t want to drive for a very long time. I finally came across Avanti and made the call. Paula was the sweetest caring person when I called and listening to everything we had to say. Thank you Paula for all you do!! Mark, thank you so so much for helping my daughter overcome her fear of driving. You are such a wonderful and caring instructor who knows how to make your students comfortable and believe in themselves that they can drive. I 100% recommend Avanti Driving School!!! You won’t be dissapointed. Doreen & Sarah
Oh Doreen :) You're bringing tears to my eyes for the wonderful compliment and your daughter is sooooo sweet :) We're here for you and thank you for choosing Avanti :)
Fantastic experience: i would like to give a huge thank you to Avanti Driving school. very pleasant on the phone with a good laughs now and then. but i felt they really understood me and the requirments i needed. my driving instructor Mark was so cool and showed me everything i needed to know about driving and the requirments i needed to pass the driving exam. highly recommend Avanti to anyone whom whats to drive regardless of their age.
Thank you very much Jason for the compliments :) You're a good young man and Thank you for choosing Avanti, we're here to help you with your driving needs :)
Fantastic experience: I have taken the course and found the person very helpful to me in providing instructions . I would highly recomend this school for anyone .
Thank you Rhoda and if you should need us in the future (for tickets and hopefully not) you'll know who to call .... Avanti! :)
Fantastic experience: Called 6 schools abut getting info about courses and certs but this one got me the information correctly and accurately.
We may be slow with comments on Google BUT, accurate information is our specialty. Thank you for the compliment and choosing Avanti :)
Fantastic experience: Mark made me really comfortable very happy with my results very thankful
Rachel! :) Even with your very VERY busy schedule, We KNEW you we're gonna do it ! :) Congratulations on your NEW driving independance. May your travels always be safe! :)
Fantastic experience: Great experience first time driving and I Aiced the test I had instructor Nelson he was so great with everything thank you guys for the help on passing my driving test
You are very VERY welcome :) Drive Safely Licensed Driver :)
Negative experience: AWFUL! THIEVES!! was so thrilled to have found this seemingly wonderful driving school for my daughter. I paid in full for 3 1.5 hour lessons of which my daughter used one. I called to reschedule and Paula was horribly rude, ended up hanging up on me and refusing to reschedule the lessons. I called her back to discuss and she pretended as though she couldn't hear me and hung up again. So now she has my money and my daughter has no driving lessons. Do not trust your money to this rude and terribly run establishment.
At Avanti Auto Driving School we take our scheduled time and profession seriously and have in place for over 30 years a cancellation policy that we adhere to and our customers respect.
Our appointment policy is reviewed verbally with every customer during scheduling in addition to our clients receiving an emailed/paper written copy of the appointment time and our policy. We also have an email appointment reminder sent a few days prior to the session in addition to our gentle reminder phone calls.
With today's technology it's easy enough to want to believe all cell phone calls are crystal clear when in reality and in this case the cellphone connection was not performing at it's best. As witnessed by office personnel in both instances, it was extremely difficult to understand Ms. Kennedy. Ms. Kennedy's 2nd call was very threatening and extremely abusive and far from pleading which at that time Ms. Kennedy canceled the sessions and demanded a refund.
Avanti notified and refunded the check issuer, which was not Ms. Kennedy.
Fantastic experience: I know Erin C. and her review is very "dishonest".. Erin was bragging how she put them in their place just because they couldn't accommodate their her needs. So I'm setting the record straight. Erin was the only one actually disrespectful to the school to "Paula" because at the last minute, she wanted to set up driving lessons and the school had other commitments with other kids in the time that she wanted for her lessons.. Erin should be ashamed of herself.. I used Avanti for both my kids were very professional and Paula was great..
Thank you Mark! :) Give our well wishes to your family, can hardly wait to instruct their children. :)
Negative experience: Worst Driving school i have ever experienced. !! There is a receptionist there named “Paula” if you ever talk to her. She is very disrespectful and does not understand the needs of others. Literally had a time where i needed an appointment last min.- but was going to wait a month... Luckily got the lesson the day before, had to reschedule due to family matters.. Literally said "I will cancel..but don't call again- find another school". That was the first time i cancelled ever at the school, not a newbie there. Not recommend to anyone. No good customer relations. No consideration whatsoever.
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