DriveSafe Driving Schools - Boulder
Information about DriveSafe Driving Schools - Boulder
Opening hours
- sunday: 8h-16:30
- monday: 7h-18h
- tuesday: 7h-16h
- wednesday: 10h-18h
- thursday: 7h-16h
- friday: 7h-16h
- saturday: 8h-16:30
With over 12 locations across the Denver Metro area, DriveSafe is the largest, and only AAA approved Driving School in the State of Colorado. While our locations’ office hours vary, we do offer scheduled drive lessons and license tests 7 days a week, with driving lessons ending as late as 9pm.
Our main phone line (303) 721 - 8881 is reachable Mon-Thurs (8a - 7pm) and Fri-Sun (8a - 5pm)
Our curriculum focuses on building confidence and teaching safe driving habits in a highly engaging manner. Call us to start driving today!
Our comment from DrivingSchools.Directory about DriveSafe Driving Schools - Boulder:
DriveSafe Driving Schools in Boulder offers an array of driving education services, highly recommended by many users for their professional instructors and supportive learning environment. Many customers specifically praised Jeff and Brent for their outstanding teaching skills, noting that they provided clear instructions and built confidence in their students. Positive experiences highlighted include:
- Exceptional Instructors: Many users considered the instructors to be patient and knowledgeable, helping students not just to pass tests, but to become safe drivers for life.
- Comprehensive Training: Students appreciate the structured lessons, especially the practical driving skills, which prepare them well for real-world driving situations.
- Good Customer Service: Some reviews mentioned friendly and helpful staff, especially in rescheduling lessons to accommodate different needs.
However, it's important to note that some users expressed concerns about inconsistencies in testing and alleged high failure rates, suggesting that the school might be overly strict during evaluations. A few reviews indicated issues with customer service and administrative errors, which resulted in frustrations during the licensing process. Despite these mixed experiences, many families feel confident recommending DriveSafe for new drivers, citing the effective teaching methods and positive learning atmosphere. Overall, DriveSafe presents a strong option for those looking to learn how to drive effectively and safely.
DriveSafe Driving Schools - Boulder: Reviews
Fantastic experience: Jeff is a great instructor. I highly recommend using drive safe.
Fantastic experience: Great experience! Wanted a driver evaluation since my stroke 2 years ago. Good feedback and was worth the time, thanks.
Fantastic experience: Had a lovely experience
Fantastic experience: DriveSafe is terrific. I highly recommend them. I’m an adult driver and the refresher lessons were terrific, and really prepared me for the test. And Jeff is amazing.
Thanks for the nice review Jessica, we'll be sure to pass this along to Jeff. We appreciate your recommendation, and thanks for choosing DriveSafe!
Positive experience: Aquí puedo hacer mi examen de manejo para que den mi licencia de conducir ya tengo mi licencias provisional
Negative experience: I wish I'd read some of the reviews before we signed up, as we got the exact same experience as others. If you do not take a driving class with them beforehand, they seem to be extremely picky and inconsistent on the "failures" just to fail you and make you pay again for the re-test. Example, you put the turn signal on for a turn, but it didn't fully engage the first time. So you click it again so it stays on until you turn. That's a fail, since it didn't stay on from the first. Seriously?!?!
Negative experience: Very disappointed with drive safe! Bad customer service! Also the actual instructor told my daughter she has a learning disability, they could of read it to her, because they failed her twice. Which was an assumption. Then proceed to ask her if her first language was not English she should have asked for a different test. Another assumption! She only speaks English! This place is really expensive as well paid $700. Not recommending this place to No one! Will definitely be sharing this as well on social media! If I could give 0 stars I would!
Hi Vanessa, thank you for sharing your feedback. At DriveSafe, we strive to create a supportive and accommodating learning environment for all students.
We can assure you that our instructors would never diagnose or make assumptions about a student’s learning abilities. We have worked with students of all learning styles over the years, and when accommodations are needed, parents typically communicate with us in advance so we can discuss how best to support their needs.
In your daughter’s case, she had failed the written test twice and had arrived for Class 7 and 8 with significantly incomplete homework. Our policy requires that coursework be completed before moving on to the next class, as it provides the foundational knowledge necessary for success in the program. While we understand that some students may be unable to complete their coursework on time for various reasons, our education follows a building-block approach, making it essential to finish each step before progressing. Because of this, we had to send her home to complete the necessary coursework and reschedule Class 8. We understand that this may have been frustrating, but this decision was made to support her success in the program. While it is always our goal to support students, we would never attempt to diagnose or assume anything about a student’s learning abilities or language capabilites. We sincerely regret any miscommunication and would be happy to discuss this further. Please feel free to reach out to our Customer Support team at [email protected] so we can assist you.
Fantastic experience: My daughter took her driving lessons here and her test. Positive experience overall.
Negative experience: This place is a scam! They find illegitimate reasons to fail you so they can reschedule and charge you for multiple tests. They bring up rescheduling before you even get your drive started. Don’t waste any money on this racket. Find a better location or another company. -UPDATE! Upon going the very same day and passing the test at another school, I begin the process of updating my permit to a license on the dmv app. I’m informed of an outstanding balance and a number to call. The woman tells me that the school placed a 30$ lien on my license for failing two tests after charging 90$ per test mind you. In my opinion it’s obviously out of retaliation for not taking a third test with them. When I called to discuss the charge the drive safe team hung up on me and forwards my calls to voicemail.
Fantastic experience: I normally don't write reviews but after seeing some of the reviews, I thought I would write my first. We signed up at the Boulder location and had no issues; from the sign up to the final test. The instructors were great, my grandson had Brent and Alyssa as his instructors. They were both patient and built up my grandsons' confidence driving. The front office staff were incredible! They took time to search for appointments that worked with our hectic schedule. They typically book up for drive times so we planned and scheduled our drives a couple months in advance. I don't know why the negative reviews but for our family, they were AWESOME! I would highly recommend Drive Safe! Thanks! VC
Hi Veronica, thank you so much for taking the time to share your family's positive experience. We're glad we could support in boosting your grandson's confidence and were able to accommodate your scheduling needs. Thank you for choosing DriveSafe, and for the recommendation. We wish your family a lifetime of safe driving!
Negative experience: Never sent info to DMV. So much wasted time. Garbage customer service.
Hi Eric, our team is very prompt with these processes, and we did send your information to the DMV. Please check again, and if you have any issues, feel free to reach out us at [email protected] . Thanks!
Negative experience: The customer service is so bad, specially the boulder one. The lady (who was at the reception yesterday 09/14) was very very rude and they don’t listen to you. For some personal reason we had to cancel out purchase so we went their and told her on 08/30(the same lady who was at the reception yesterday) she told us she will submit a refund request so we came back. after 7 days we received nothing and we called the main office and they said their is no refund note for you for anything. I was so shocked and then she put the request. Yesterday when we told her it’s been 14 days (as we asked for refund at 08/30) and she tried to put the blame on affirm(as we made the purchase through them) and barely listen to the problem. Thank god we got the refund after going to the store 3 times and called them multiple times. Do not go there if you are not from here. Her face yesterday was so cold and the way she was looking at us was so scary that we did something wrong
Thank you for sharing your experience with us. We're sorry for the delay in processing your refund and understand your frustration. We are addressing the demeanor comments internally with our team, as this is not reflective of the service we strive to provide. We're glad to hear that you've received your refund, and we wish your family all the best.
Negative experience: DO NOT GO TO THIS PLACE! Very bad place! Unprofessional staff with bad attitude. I notified the staff when registering for permit test that my current permit will not be expired at the test date, and confirmed many times if it is ok, and she said it’s ok. However, when I took the test and passed, they told me it’s invalid and I need to do it again because my current permit is not expired yet…. And in a very bad attitude !!! The staff are very rude, unprofessional and the service is poor!
Fantastic experience: Great driving instructors and instruction!!
Negative experience: I cannot recommend DriveSafe. Enrolled my oldest child in the program, completed all phases through classroom, instructional driving, and driving test. Was at the desk at the DMV only to find out DriveSafe did not submit/correctly submit the instructional hours and my child could not be issued a license without that DriveSafe submission. Drove to the Boulder DriveSafe office to see if something could be done. They could not fix the issue and offered a dismissive and snarky response to my exasperation, implying it was a DMV failure. It was not a DMV failure. It was a DriveSafe failure. My child had completed her instructional hours over two weeks prior (final two hours at the Denver office) and they had not properly submitted. Previously, DriveSafe had failed to correctly document my child's completed classroom hours and I had to sit down with them to ensure that that digital record was corrected also. A return call from the main DriveSafe number placed us in contact with a DriveSafe Investigator who corrected the error and allowed us to complete the licensing process. For that one individual, the Investigator, I am truly appreciative. For the DriveSafe Boulder office, I have no further remark. Their lack of assistance in correcting this issue and in having any empathy whatsoever has ensured that I will go to another outfit when my other children need to go through the driving permit process. I am okay with the difficulty in scheduling driving hours as that is a product of being busy and short-staffed - I have patience and understanding with that. But to fail utterly at keeping rudimentary records, at prompt submissions of records, at customer service, that I will patronize again.
Dear Michael, thank you for sharing your feedback. We apologize for the frustrations you experienced during this process. Unfortunately, there was an honest mistake in data entry, and we acknowledge that we could have managed this situation more proactively had we diagnosed the issue better. We regret the inconvenience caused to you and your teen. We appreciate your patience throughout this ordeal. Most importantly, we wish you and your family a lifetime of safe driving!
Fantastic experience: Drive Safe was awesome! An instructor named Brent went out of his way to accommodate a scheduling error on my part. I highly recommended drive safe!
Fantastic experience: Everyone at Drivesafe was fantastic. Both the Boulder and Longmont offices were helpful and responsive. Jeff the instructor was great. Thank you!
Fantastic experience: Best place for your teen to take the Driving Skills test! The driving test examiner was not only warm and supportive, but also very clear in instructions and patient, making the whole experience less stressful for my teen. Highly recommended for anyone looking for a supportive environment to complete their driving test!
Fantastic experience: I was at Boulder Drivers Licence DMV today 6/14/24 . I got there at 9. Walked out at 10. Delays were because of mistakes on my part. The women who assisted me were awesome, efficient, friendly & professional. I regret I don’t remember their names. They were at stations 4 & 6.
Fantastic experience: I would like to say that Brent is the best teacher. He teaches me a lot of skills. The school is very professional too.
Thanks for your kind words about our instructor Brent. We're glad you had a great experience, and thanks for choosing DriveSafe!
Negative experience: Sooo expensive! How are moderate income families. Watch out for their non refundable policies for tests and btw driving lessons. Go to Boulder much cheaper!
Hello, thanks for sharing your feedback, and we acknowledge your disappointment. In order to provide our customers a top quality service, we understand that drivers’ education can be costly. For those that may not have the flexibility to afford our packages at their upfront cost, we do offer a payment program that enables customers to pay for their packages in three equal payments over the course of 3 months, however we’re sorry if that was not made known to you in advance.
Additionally, many of our policies are in place to ensure that our dedicated instructors and employees, who might be impacted by the cancellation, as well as any lost revenue from the vacant slot, are not adversely affected. We are happy to review customer policies with you. If you have any questions, please reach out to us at [email protected] with the subject line: [Google Review + Your Name] so we can provide further clarification if needed.
Negative experience: bad instructors
Hi Bob, we’re sorry you’ve had a negative experience with our instructors. In an effort to better understand what happened and how we could have improved your experience, would you be willing to write to [email protected] with the subject line: [GoogleReview + Your Name ] to give us more details of your situation? Thanks
Fantastic experience: My daughter had a great experience taking her license test. She passed her test, Jeff was professional and very good with giving her directions. At the end he explained the areas she needed to improve. The people working at the office were wonderful, kind and very helpful. Couldn’t have been a better experience. Thank you !
Thank you for the nice review Eliana. We really appreciate you taking the time to share your experience with us and others — and congrats to your daughter! We wish your family a lifetime of safe driving - DriveSafe Team
Negative experience: Money grab. My wife has been driving last 3year with her learners permit . She even drew 2-3hours long trip. They failed her 3times. If you take their $700 lesson they give the license .
Hi, thank you for sharing your feedback. The license test standards are set forth by the state of Colorado, and our drive testers are certified by the state to observe and report to those standards. The license test evaluates over 100 items that measure a driver’s skill and knowledge of legal and safe driving practices, that even seasoned drivers can overlook. Unfortunately, your wife was marked for violating 8 traffic laws, in which violating 3 laws, will result in an automatic failure. Unfortunately, all of these actions demonstrate unsafe driving behavior which will result in a drive test failure. Our drive testers cannot legally pass a student if they do not abide by safe driving practices. We recognize that no one likes to fail, but the state has designed the test to help students understand how to drive more safely. Our interest is aligned with students passing but, even more so, with everyone's safety on the road. We encourage you both to review CO Driver's Handbook on laws and regulations and on page 1 you’ll find what skills and abilities the license test covers in hopes that will help her on the next attempt:
https://dmv.colorado.gov/sites/dmv/files/documents/Driver_Handbook_2022.pdf
Additionally, our team is always open to reviewing drive test footage if your wife would like to further understand her mistakes in order to correct them next time. Best of luck to your partner, and we wish you both a lifetime of safe driving!
Negative experience: Waste of time and money. Failed me for no good reasons. Never going there again.
Hi Natalya, thank you for sharing your feedback. The license test standards are set forth by the state of Colorado, and our drive testers are certified by the state to observe and report to those standards. The license test evaluates over 100 items that measure your skill and knowledge of legal and safe driving practices, that even seasoned drivers can overlook. You were marked for 23 test violations including lack of mirror checking in intersections, dangerous steering techniques, and stopping over the white line. Unfortunately, all of these actions demonstrate unsafe driving behavior which will result in a drive test failure. Our drive testers cannot legally pass a student if they do not abide by safe driving practices. We recognize that no one likes to fail, but the state has designed the test this way to help students understand how to drive more safely. Our interest is aligned with students passing but, even more so, with everyone's safety on the road. We encourage you to review the CO Driver's Handbook on laws and regulations and on page 1 you’ll find what skills and abilities the license test covers in hopes that will help you on your next attempt:
https://dmv.colorado.gov/sites/dmv/files/documents/Driver_Handbook_2022.pdf
Additionally, our team is always open to reviewing drive test footage if you wish to understand the mistakes more thoroughly in order to correct them next time.
Either way, best of luck in achieving your driving goals and we wish you a lifetime of safe driving!
Negative experience: Money grab. They fail you with over reacting drive testers so you get an ‘auto-fail’ and have to pay for another test. Funny that the cost for the second and third tests double and triple. The owners say in other responses to other reviews, they are following the law of Colorado; naturally you have to given that’s the company’s job. Why would you need to triple the cost of a third test if not to make more money. That’s the issue. Greedo. There are other options available for drive training and testing that you should take a look at.
Hi Eric, thank you for sharing your feedback and we acknowledge your frustrations. The drive test standards are set forth by the state of Colorado, and our drive testers are certified by the state to observe and report to those standards. The test standards are designed so drivers abide by safe and lawful practices. In your daughter's situation, she violated several traffic laws, and in her first test our instructor had to take verbal control of the vehicle twice. In her retake, our instructor had to take physical control of the vehicle. All of which demonstrated unsafe driving behavior which resulted in her drive test failure. While you are entitled to your opinion about our instructors “over-reacting,” our drive testers still cannot legally pass a student if they do not abide by safe driving practices. We recognize that no one likes to fail, but the state has designed the test to help students understand how to drive more safely. Our interest is aligned with students passing but, even more so, with everyone's safety on the road. Regarding your other comments, our license tests decrease in cost on the second test, then return to the original cost on the 3rd retake. If our customers purchase a lesson with us; which typically increases their rate of success on the tests, we offer the second test for free. As both an education company and a business, it’s important we compensate our dedicated driving instructors and license testers, and that includes their time when students need to retake their tests. We respect that you have your own opinions on these matters and encourage you to shop other avenues. Best of luck to your daughter, and we wish your family a lifetime of safe driving!
Negative experience: This place is a money mill. They will fail you hoping you will come back and fail you again. The staff are unsavory at best.
Hello, thanks for sharing your feedback. We’re sorry you’ve had an unpleasant experience with staff. Regarding testing, both the test standards, and test route are set forth by the state of Colorado, and our drive testers are certified by the state to observe and report to those standards. The drive test standards are set so drivers abide by safe and lawful practices, and our drive testers cannot legally pass a student if they do not abide by those standards. We recognize that no one likes to fail, but the state has designed the test to help students understand how to drive more safely. It is therefore often the case that the individual passes on the second try after learning what issues led to the failure on the first try. Our interest is aligned with students passing but, even more so, with everyone's safety on the road, and not in the interest of capitalization. We wish you the best of luck.
Fantastic experience: five stars to Jeff, he is a professional and patient instructor! He gives me a lot of practical driving tips. But I have to suggest, the instructor for the behind wheel practice and road test better to be the same person.
Thanks for nice words about our instructor, we're glad you had a good experience! Thanks for choosing DriveSafe and we wish you a lifetime of safe driving!
Fantastic experience: Very professional staff. Had very good experience.
Thanks for the kind review! Best of luck, and thanks for choosing DriveSafe!
Fantastic experience: A very nice and cozy place to learn how to drive :)
Fantastic experience: Very professional staff. Had very good experience with Julian who took driving class and Brent for taking my test!
Hi Namratha, thanks for the nice review and for sharing your experience with Julian and Brent, we'll be sure to pass along the kind words. Thanks for choosing DriveSafe and best of luck!
Fantastic experience: Had an amazing experience with DriveSafe! During a stressful day Brent and Todd were able to be very accommodating, helping me take the test without an appointment. Very professional and great feedback was given after the test. Would 100% recommend!
Hi Adrien, thanks for the great review, and for taking the time to share your positive experience with Brent and Todd! We wish you a lifetime of safe driving! ~DriveSafe Team
Fantastic experience: DriveSafe in Boulder was great to work with. Brent was wonderful! He was responsive to my son’s needs and helped him feel confident and grow as a driver! We can’t thank you enough for your kindness and excellent service.
Fantastic experience: Brent was an amazing instructor! I had a two hour lesson and then the test with him. He helped me feel confident in my driving! Thanks for all your help Brent :)
Katelyn, thank you for your 5-Star review of the DriveSafe Boulder location. As the largest and most trusted driving school in Colorado, our team works with each student to help the student learn the knowledge and skills to become a safe driver for life! Thank you for choosing DriveSafe!
Fantastic experience: I had an excellent experience with Brent. Clear and calm communication, and was especially good at creating as relaxed an environment as possible. Would definitely recommend.
Fantastic experience: Without a doubt, DriveSafe driving school in Boulder is an excellent place to learn driving. All of my instructors were great, especially Brent. They explained all the rules and regulations in detail. Thanks a bunch, DriveSafe!
Subhayan, thank you for your 5-Star review of the DriveSafe Boulder location. Our instructors are passionate about helping students learn the key skills to drive safely. We thank you for choosing DriveSafe and wish you a lifetime of safe driving. - DriveSafe Team
Fantastic experience: All the instructors were fantastic. Cars are in great condition. Customer service has been wonderful!
D DeHart thank you for your 5-Star review of the DriveSafe Boulder location. Our team of passionate and caring instructors are focused on helping students become safe drivers. Thanks for recognizing our commitment to having nice cars so that students are learning on current and high quality vehicles. We wish you a lifetime of safe driving!
Fantastic experience: fabulous teachers who guide you through driving effectively, safely, and efficiently. wouldn’t have wanted to gain my driving skills any other way. thank you, drivesafe!
Ami, thank you for your 5-Star review of our Boulder DriveSafe location. As the most trusted driving school in Colorado, our teachers are highly trained and experienced to help students become safe drivers for life. Driving is a wonderful privilege when handled responsibly. We wish you a lifetime of safe driving. - DriveSafe Team
Fantastic experience: I say this with zero reservation that whether you have some experience or no experience at all you will benefit from taking the lessons at this place. All of my instructors were great. I especially loved learning from Brent. He cleared all my doubts in the first lesson itself!
Roni, thank you for your 5-Star review of our Boulder location. Our team works hard to provide the highest and most professional level of driver's education in the State. It is great to hear that you gained valuable skills and understanding working with our Boulder instructor team. We wish you a lifetime of safe driving. - DriveSafe Team
Fantastic experience: My teenage daughter took the four-hour Driver Awareness class with DriveSafe and has since taken four hours of behind the wheel lessons with Brent at the Boulder location. I highly recommend them; we did a lot of research before choosing DriveSafe, and felt that they had the best approach to learning actual driving skills, as opposed to just driving around with the instructor in the passenger seat for two hours. For example when my daughter did her highway driving lesson, Brent had her merge on and off I-25 seven or eight times (!!) to make sure she understood what to do and what could go wrong. He also worked with her on changing lanes on city roads, driving through roundabouts, parking, and various other skills. She is much more confident, and after the lesson Brent always goes over what they did and what she should work on when driving with us. We are very happy with DriveSafe and would highly recommend the Boulder office for new drivers! The scheduling system is also very easy and we can always get an appointment during the time slot we're looking for.
Hi Corinne,
Thanks for taking the time to let us know about your experience! We’re glad that Brent and the Boulder team provided the top-notch driving instruction you were looking for. Best wishes to your daughter on the road, and please feel free to reach out if we can help in any other way.
Thank you,
The DriveSafe Team
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