Stampede Harley-Davidson

Fantastic experience: Live the service I get here. Swim and Dave are great guys and will help you get what you need

Fantastic experience: This beauty was delivered to me this morning, but not without the help of someone I will always consider family, Brandin Foos. Thanks to him and the folks at Stampede who always make you feel like you belong. I have bought and sold many bikes in my life time, so I’m well familiar with the sharks and their games. Every business’ goal is to make money and Stampede is no different. Where they differ is that their goal is not to screw or gouge you. Kudos to Stampede for their honesty and thank you to all of you at Stampede. I will certainly refer all my family and friends over.

Positive experience: First time in the shop and unfortunately they aren't in linked to the Harley Davidson app, but great location, easy to get to, nice large parking lot, and lots of motorcycles stacked around outside. Really nice sales area and plenty of apparel. Crown the dealership shirt I loved got my poker chip and rolled on.

Fantastic experience: Definitely recommend buying from Chuck, he helped me trade in my 1200 sportster for a softail standard. Overall great experience highly recommend. Very chill folks and are willing to work with you!

Fantastic experience: Loved the transaction Brandin and Rick and Wayne all took great care of me on my purchase of my new 2015 Street Glide. People and deal were excellent.

Fantastic experience: Thank you Wade Swim!

Negative experience: Went to buy antifreeze for my CVO Streetglide and had to pay almost $33 for a single quart bottle. It's just ridicules. We need a CEO that understands that you need to be fair to the millions of people that support Harley Davidson, or HD Will go bankrupt.

Negative experience: Don’t waist your time with this shop. Brought bike in for rear brakes needing to be fixed while it was in the shop they up sold me on other issues they say needed to be addressed. I told them to go for it and also check over the entire bike. Get bike back the first time! Guess what no brakes after they told me it was ready to go! They send a driver to pick it up charge me again for some random part that went out after they tested bike! Get bike back a second time brakes work this time but now clutch is out of adjustment. Didn’t have any issues when I dropped it off 4 months ago! and now they don’t want to fix it. Incompetence at the highest level please be careful if you choose to use them I would highly suggest going to any other Harley shop. NOT WORTH YOU TIME OR MONEY!

Fantastic experience: Great bunch of guys. Seamless experience, they made buying a new Harley easy.

Fantastic experience: Went in with my boyfriend and his friend to try and narrow down a first time bike for our friend. Great customer service! Cool people for sure.

Negative experience: horrible to get licensed i don’t recommend. instructors are rude leslie failed me because i went to get water after a hot day of riding on the bike. when she told us we could get water any time.

Positive experience: My visit to the dealer was for service. But it was not a happy occasion. The bike in the picture was my 2022 Pan America. I wound up having to replace it for electrical reasons. I can give the dealer team a lot of credit for helping steer me into a replacement 2024 model that helped fix the issue. Thanks for that. The only reason I give 4 stars is due to at the time of this review, it seems like the dealer is going through some kind of transition. I wound up sitting around for almost 3 hours because the sales/manager person did not tell the make ready person to release the bike to me. This is unusual to me. I hope in the future they/we can work this out. I have purchased my last 4 H-D motorcycles from there for a reason.

Fantastic experience: Stopped in to get wires and plugs for both my wifes street bob and mine. Swim was awesome and very friendly. Even gave me some tips on getting the most performance out of our dynas. The show room was very clean and appealing. 100% recommend stampede.

Fantastic experience: I cannot express enough gratitude for this dealership! If I could give them 10 stars, it still wouldn't be sufficient. While on a road trip from New York, I stopped to pump gas in Hillsboro, TX, and my bike wouldn't stay running afterward. I called Stampede Harley Davidson, and they sent TJ and a truck with a lift to pick up me and my bike, even though we were about 50 miles away. They diagnosed and fixed my bike, which had 75% water in it from the gas, all at the end of the day. The mechanic stayed late to ensure it was repaired. The cost was incredibly reasonable; I expected to pay more for the tow alone. Fantastic crew—thank you all so much!

Fantastic experience: Emma and Jazmin are The Best at getting you fixed up fo the road!!!

Fantastic experience: Chuck is THE MAN!! He made the experience smooth and stress free and he made sure we were able to get what we wanted!! Thanks for all your help. Will definitely return again!!

Fantastic experience: This place was clean. Our salesperson Chuck was maybe the most outstanding part of a ridiculously awesome experience. He was thorough, helpful, funny, knowledgeable, and patient to a fault. He went far beyond the extra mile to make sure my purchase was an experience I’ll remember forever, in a good way.

Fantastic experience: My experience with Stampeed Harley was absolutely amazing Merel the general manager made it easy. I did my deal over the phone and then all my upgrades were handled completely perfect his staff his team and his work ethic are beyond my expectations and I would suggest if you want a Harley Davidson to call Merel and his team you’re gonna be shocked when they overachieve

Fantastic experience: Service on my bike was fantastic, looked brand new again also !!!

Fantastic experience: Any Harley dealer gets 5 stars from me

Fantastic experience: Called David in service for a tire on my pan america. He took great care of me and my bike. Picked up my bike and it was cleaned which I wasn't expecting. Couldn't ask for better service

Negative experience: I think $87.50 to balance 2 wheel/tire assemblies is a little excessive. These tires were off the bike, brake rotors removed and new tires already on them. My daughter called in and was told they would charge her $20 per wheel. Everytime i go in this store they seem to find another way to inflate pricing whenever i ask the service department to do anything.

Fantastic experience: Great sales staff! Great experience - no pressure!

Negative experience: Absolutely horrible experience. My motor was torn down, every last nut and bolt that could be removed without splitting the cases was removed. I had a case with rods sticking out of it. Their "master mechanics " tore it down and submitted to the warranty 14k worth of work. It was denied (Not necessarily Harleys fault) but come to find out. The "Absolutely trashed motor" is wrong. I needed a compensator. Not a motor. The service department was just after an ESP payday. I brought them in a bike that was running and got it back in pieces and whenever I dropped it off, I dropped it off for a fuel issue. It was nothing but a scam set up. So now I've got to spend over 1k putting this motor back together that should of never been torn apart. DO NOT USE THIS SERVICE DEPARTMENT.

Fantastic experience: Awesome group of people, from sales to parts. I have bought and traded with them for many years.

Fantastic experience: Great place guys always help out an got some stuff on black Friday

Fantastic experience: Hands down best customer service experience I have ever had!! I broke down about 20 miles from Harley-Davidson with the belt that they didn't carry and a bike that is a bit old for their service department to work on, and despite all of that they still picked me up helped me get home and without a charge shook my hands. And you are damn right that that bought my loyalty thank you very much again thanks for making me feel a part of the community and you'll see us there soon

Positive experience: My go to for maintaining my bike , staff is friendly and helpful, salesmen don’t hover !!!

Fantastic experience: Love this place. Found my first pair of biker boots in my size.

Negative experience: We have purchased 3 motorcycles from this dealership. The last one we purchased was almost a year ago, we already had it in service had it diagnosed, they supposedly had ordered the part we needed. Haven't heard anything from anyone about this part come to find out TODAY not only 1 but 2 of our work orders have mysteriously been closed. The part we needed was supposed to be here in 2 weeks only to find out it was never even ordered after a year of waiting. Nobody has even tried reaching out to us either. This has been very frustrating especially with the amount of bikes and money we have spent here. Yet nobody wants to make this right. I've tried finding the owners number and no luck. Service and communication is absolutely awful david was terrible! I do not recommend this place, save the headache and go to Arlington

Negative experience: The dealership is nice, can't review much on it since I haven't bought anything there. Do not attend their riding academy unless you already know how to ride and well. They will take your money and then fail you over 5 misely points, that were given due to unclear and vague instructions. Also make sure you get enough practice time, which was not given to me. Overall my experience with the riding academy was less then satisfactory. I think that if they charge you $200, they should give you enough time to practice until you pass, and not take off points because of unclear and vague instructions. Needless to say I will not be doing it again, I'll take a test at DPS first.

Positive experience: The dealership was very nice. The sales staff were also helpful and friendly.

Fantastic experience: Prices are high on their tshirts and things. Good helpful staff. Bought my bike there and very happy.

Negative experience: I’m not gaining any traction with my issues contacting anyone so it’s time to start going public everywhere. This is not meant wholly as a negative review. It’s just an overview of our very frustrating, unsatisfying experience at Stampede(Burleson) HD during and especially after the sale. Background we live over an hour from Stampede and I’ve been riding an ancient 2008 street bob until May 20, 2023. So far however, there has been a shining light at American Eagle(Denton) HD. J**k(service manager?) and D****n( says staff?). Have done what they can do to assist in resolving our Johnnie Fast saddlebag paint issue. I contacted Carl(Stampede HD sales, note taker) on Thursday May 18 about the Johnie Fast SG. Friday evening it still showed as the closest one available online so he “held” it for us until Saturday, May 20. We agreed to the bike, 2up seat and necessary items so we could ride out that day. When discussing payment options/total, Carl said there is no cash discount but you do get a discount if you finance. We asked for numbers on each payment path. When Carl returned the numbers were at 44k w/ trade-in on both payment options. When asked about the aforementioned financing discount he skirted around the issue. We opted to pay the full amount w/trade-in. Not a bad commission for Carl I bet. Full price sale, with accessories and the ESP w/wheel and tire. Now Porky is done with our requested add ons. They bring the bike out and Carl shows me the security bypass code. Immediately after this he says you have my number if you ever need anything give me a call, have a great day, yada yada and went inside. My friends and I get ready to leave and I had to ask my friend how to turn on/use anything on my new SG. Reminder, I just upgraded from an 2008 Dyna. The next day, Sunday, I noticed the right side saddlebag stripe was crooked. I contacted Carl Tuesday May 23 at 10 am store opening. I explained I wasn’t sure what to do, the process for repair/correction of the issue. His quality response was, “ if there’s a problem with the bike take it to service.” After spending 47k cash and trade I guess I expected to get a little better treatment than that. We also did not receive an itemized receipt saying what we actually paid for. Our receipt shows bike price, trade, taxes fees. Again, I ask Carl( the if you ever need anything call me guy) for this receipt. Another quality response, “I’m not at work today call Rick he can do it.” So, again I try to get someone else to do Carl’s job. Thursday, June 1, I call Rick(Stampede sales manager?) and he says, “ yes, I can do that I have your information pulled up in front of me right now”(says my full name and information). Perfect, will you email that? Yes, I have your email here. Today, June 5, has Carl followed up to see if any of my issues/concerns were corrected? No. Did Rick do what he said? No. There are still a few things I would like to cover but this is an overview. I hope AEHD can at least get the bike corrected. If you could transfer the sale from Stampede to AEHD that would be terrific as well. This was supposed to be an amazing, enjoyable experience for my lady and I. Stampede ruined our perception on the whole brand. Just a horrible overall experience. I wish nobody had to deal with them. Hopefully, someone will actually read this and resolve these issues at Stampede, Harley in general and for us. I am saving a copy of this review for personal use at this time. Since writing the initial review to corporate I’ve noticed the stripes on my tank are about 20 degrees off on the rear. Please feel free to reach out with your questions or resolutions.

Fantastic experience: I've purchased numerous motorcycles from Stampede and they always treat me great! Carl and the rest of the crew are the best!

Fantastic experience: I am a little biased, but went in for a battery and came out with one, so it was good. My wife chaperoned me so I didn’t buy anything else. Maybe next time!

Fantastic experience: Fantastic selection of bikes and accessories, friendly service staff

Fantastic experience: Great customer service and very professional staff!

Fantastic experience: I couldn't have had a better experience with buying a Harley-Davidson touring bike . Everybody was very helpful.

Fantastic experience: We always stop in whatever town we are visiting to pick up a shirt. The staff was very friendly and even gave good BBQ recommendations.

Fantastic experience: Great service department and parts groups very knowledgeable staff

Positive experience: Wife is looking for a new bike. Amazing selection. Tons of bikes. Nice people. Just have to decide which one to get.

Fantastic experience: Awesome dealership with a great layout. Staff was friendly and the bikes were beautiful. Love the tank gallery wall! Tons of retail space.

Fantastic experience: Carl Runion was my salesman and made me feel more like family than just a customer, Thank you Carl for welcoming me to the Stampede Harley family

Fantastic experience: just stopped by with my brother to pick up a tshirt for his ol lady since she couldn't make the trip down to Tejas with us.

Fantastic experience: Gotta say, I was a bit leery having to get my bike repaired there. But david the service manager made sure I was informed of every aspect.

Fantastic experience: Spend money every time we go in. Won a free Tshirt this weekend!!!

Fantastic experience: Buyer beware…you better bring your big piggy bank, as this dealership is among the very best out there. They’re kind, knowledgeable, and are always doing their very best to accommodate the locals and wayward travelers equally. What more could a rider ask for in a dealership?

Positive experience: Our last visit here was awesome, and worthy of a review for the kind folks at Harley. Swim and Frankie stand out the most, they are always eager to help and very engaging! We also got help from James and Carl with questions about upcoming riding classes and parts for our bikes. Thanks, y'all! I would leave a 5 star review, but y'all have a couple duds who have been incredibly rude to my husband. On two separate occasions, when he had questions or needed help, there have been two different guys who were totally indifferent towards him. Short answers, not even looking at him as they lazily sit at their computer. They made it abundantly clear that customer service is an inconvenience for them. If I had remembered their names, I'd call them out. :)

Positive experience: Great place nice people but like all Harley davidson dealers there very expensive

Fantastic experience: Nice little showroom with some sweet scooters and smiling faces to greet you and dog friendly. Gauge and David were very helpful and friendly.

Fantastic experience: Visited Stampede H-D while traveling. They had my size of the gloves I've been looking for. Staff was very helpful.

Fantastic experience: Great service from Dave and the guys at Stampede..Folks are always friendly and for the most part have what I need when I need it.

Negative experience: Stopped in today to BUY the blue 2018 Deluxe that has been sitting on your showroom floor for quite a while. Never got acknowledged. Even sat on the bike, still nothing. After 15 minutes, I gave up and left.

Fantastic experience: Awesome experience as soon as I walked in the door I was welcomed in and helped immediately.

Negative experience: Firstly, I called the service department to ask the price to change tires if I were to bring in the rims and new tires. His response was either $190 for an hour of labor or $80 cash to change the tires. I proceed to drive all the way to the dealership with $80 cash and carried the rims and tires into the place where the guy looked at the tires proceeded to get my information. He asked what bike they came off of and because it wasn't from a Harley Davidson motorcycle, he refused service. Then as I left he blew his vape smoke in my face. Overall despicable. He looked at the rims and tires, but until I told him they weren't from a HD motorcycle, he changed his mind. I don't have a problem with HD riders but after this experience I lost respect. Overall despicable.

Fantastic experience: Great service department,David in service & David service technician we're very through and helpful.Great job.

Positive experience: Really nice place. Most dealerships I go to are for poker chips and shotglasses but I usually have at least one person come up to me. And I enjoy the conversation. Didn't happen here.

Positive experience: So far, every dealership shows strengths and weaknesses. They may not carry a larger selection of used bikes and merchandise, but parts and service is the bees knees here. Russell and the crew quickly and efficiently diagnosed what another dealer and an indy couldn't...in less than half the time.

Fantastic experience: That Lady’s ans Guys are amazing. They bring me with all hurdles on a bike I wanted like nothing. All together you feel like family. You need something that had somewhere the word Harley in it. That’s the place you need to go. Thank you all again for the great support. See you soon.

Fantastic experience: We stopped in to buy a gift for a family member. Plenty of stock to choose from. The staff was friendly.

Negative experience: As of Saturday March 26 2022 Stampede labor rate $170 hr Longhorn labor rate $125 hr Stampede tried to charge me $957 for a part that Longhorn said is covered under my warranty. Rude GM I wish I got his name Longhorn went out of their way to help me my advice take the extra time and distance go to Longhorn stay away from Stampede

Fantastic experience: Very nice eye candy and very good atmosphere. Easy going sales staff, polite and very helpful. Great overall experience

Negative experience: Out of all of the the Harley stores I visit. This store is the least friendly. The variety of in store products are minimal.

Fantastic experience: Just took the Harley Davidson Riding Academy at the dealership. 100% would recommend if your wanting to learn to ride. Leslie and Dale were great coaches they tell you what you need to work on and tells you what your good at. Heather the manager for the academy also works really well with scheduling classes. Thanks to these fantastic people.

Fantastic experience: Stampede Harley Davidson employees actually care about their customers - if I lived in another state besides Texas, I'd still drive to Burleson for anything Harley ! Thank you Russell in service for fixin me up.

Fantastic experience: The guys took really good care of me during the entire process They gave me a fair price on my trade and I felt the price they wanted for theirs was online. Thank you again

Positive experience: Very friendly and helpful staff. Found what I needed in a very short time.

Fantastic experience: Best team ever! You want or need something special, they are the people. They worked and made my husband's surprise Christmas present super special. Truly top notch people.

Fantastic experience: These guys here are amazing people, from arrival to signing the paperwork to my new HD bike! Highly recommend to anyone new rider or experienced

Positive experience: It's a nice place. The store front is quite small but the staff is great and inviting. Unfortunately didn't have a good selection of rider safety items like rider boots but it's a small place.

Fantastic experience: Burleson Harley Davidson team made me feel comfortable and welcome at the dealership. They didn't pressure me into my decision on purchasing my first bike, they provided me space and time to feel each model available for purchase. I was looking specifically for something smaller and used since this was my first bike that I was going to use to learn on, they didn't pressure me to up-sell and they provided different suggestions based on my feedback. Everyone took their time with me, answered my questions and showed patience with explaining the entire process and future needs I may have. I really enjoyed the team at Burleson Harley Davidson and look forward to a long term service and sales relationship with my local HD family. Thank you!

Fantastic experience: Best damded bike shop this side of Mexico. Customer service is well balanced and friendly. Store inventory will have what you need. Prices... just kidding; you're gonna pay Harley prices. I have watched them maintain a changing, sizeable used inventory during covid periods that completely dried up others. Makin' us proud Stampede.

Fantastic experience: The atmosphere at Stampede Harley was great. The people are friendly, knowledgeable and more than willing to help. Carl Runion was awesome to work and I would tell anybody to buy their next bike at Stampede and to go see Carl.

Fantastic experience: Well first off the service department always takes care of us. Service advisor James is always friendly and helpful. I have had horrible experiences at some of the other Harley dealers in the area so I was going to a non Harley shop until we met James and their service department. Second. Sales is awesome. I didn’t imagine I would ever buy a bike in dealership but I found they had really comparable prices. Lower then individuals and lower them the other Harley dealers. Casey was really patient with me and I know I was a pain. He was never rude or pushy. And genuinely honest. And I hate buying anything at a dealership bc you have to go through finance. But their finance guy was really nice and super efficient! Lastly the two ladies in the apparel department are always helpful. Before I purchased my new bike I bought some glasses and they were really nice and knowledgeable. They pulled out every pair explained they difference. Oh one more thing long before buying a newer bike I had an old bike that needed lots of parts. I will say that’s really the best part of the dealership and the part I use the most is parts. And David is super cool and is always nice. He knows how to find all the parts and can give you recommendations esp during covid when parts were really hard to come by!

Fantastic experience: The staff there is always friendly and helpful. The retail clothing section the ladies will go the extra mile to help you find what ur looking for, even if they don't carry it. Love this store.

Fantastic experience: There always great to me having a few bikes and a loose wallet lol. And the staff is always great and the inventory was awesome.

Fantastic experience: Very friendly & helpful. We got a good deal on a pre-owned Tri Glide! Thanks Casey & Cody!

Fantastic experience: What needs said, Friendly expert advise from people who love their job. Awesome looking display at this 7 year old location with easy access in edge of Burleson off I-35. Yes, I'm believing my next bike comes from this place and from a man named Carl and yes my name is Carl, the review man....I don't steer you wrong..just shoot straight & you need to check 'em out. Tell Carl that Carl sent ya!

Fantastic experience: Everything with "H-D" on is always quite expensive, especially when living on Social Security. However, the time a salesperson, such as David, lends an ear and takes time to talk, tends to make letting go to purchase items, a whole lot easier. Thanks for allowing the sales people to be something "besides" a salesperson, a human being.

Positive experience: Really nice dealership. Very clean and professional appearance. Parts department rep was very helpful!

Fantastic experience: Great place to buy a Harley! I worked with Chad who was very helpful, answered all of my questions, and has been supportive post sale. I am not a huge fan of their parts department, the gentleman is rude and shows zero excitement for you as a customer or someone that just bought their bike.

Positive experience: Salesmen were very nice not overbearing or pushy. Very nice place to find your next new or used bike

Fantastic experience: My experience with Stampede H-D was wonderful. My salesman Rocky paid attention to everything I told him I was looking for. I felt like I was dealing with family or a close friend. I would highly recommend this dealership and my salesman Rocky! Thank you for finding my beautiful Street Glide.

Fantastic experience: Excellent place to get service and supplies for your ride. Lots of bikes to choose from.

Fantastic experience: Great customer service. Bought my sport glide here. Rocky was great to work with.

Fantastic experience: Everyone was friendly and helpful! Chad Polk is the man, and got me my first bike! Recommend doing business here!

Fantastic experience: Needed a bolt for a air cleaner they didn't sell me. Didn't have one, David in parts actually brought me one from his house he had. Now that is service... Thanks David!!!

Fantastic experience: Great service friendly and knowledgeable staff.I would come back here anytime

Fantastic experience: I bought a Harley for my husband and Carl was fantastic! They make you feel right at home, will definitely be buying from them in the future!

Positive experience: I wonder what Harley is going to do when 98 percent of their market dies. Harley Davidson tomorrows prices with yesterday's technology

Fantastic experience: Bought my 2018 RGS here. The guys here are awesome and will do whatever they can to get a deal worked out.

Fantastic experience: My husband just spent an hour here just talking about motorcycles while I looked for gear. My boy had a blast looking at all the bikes.

Fantastic experience: After owning several 2 wheeler Harleys through the last 30 or so years we experienced a life changing accident. We were hit by a woman texting and driving. My wife suffered the most, requiring significant reconstructive surgery and a permanent disability. Although Steven and his awesome service crew did a remarkable job putting our Heritage back together my wife could not muster up enough 'oomph' to get back on it. We are diehards and have to have the wind keep the dust and cobwebs away. Carl who had turned us on to our Heritage a couple of years ago found the solution in a Trike, with the right price tag. My wife's soul lit up the moment she sat behind me on a test ride. How could I say no? Happy Wife = Happy Life! Besides, neither of us are getting younger and we have actively lived life to the point holding up a Hog is not as easy as it once was. Thank You Carl, Cory, Steven, James, and Merle. Y'all make Stampede our Harley home.

Fantastic experience: Great place.... friendly staff and willing to help in anyway. Treatment was excellent getting me into a new ride!

Fantastic experience: Loved the experience from start to finish. Great sales team. Great pricing. Great trade in value given. Definitely recommend this dealership to anyone looking. Bear is a good guy and a hell of a salesman.

Fantastic experience: I always take my bike in there for service! Nice guys! And i am currently building a chopper and i like to order certain parts from them.

Fantastic experience: Best experience was a purchase or dealer ever. Staff was very helpful, knowledgeable and gave me the best options when I purchased. Chad was great!

Fantastic experience: Great job. Had the bike I wanted and was able to make it work. Felt they had fair price and offer a good value for my trade. Best of all they beat the deal Long Horn Harley offers by a good amount. Very pleased all the way around.

Fantastic experience: This is by far the best Harley Dealership we've been in! From our sales associate to finance to clothing sales, parts and the service department! The whole experience of purchasing a new bike was effortless, hassle-free and completely respectful. I would recommend Stampede Harley to anyone who is looking to purchase a new or used bike. This is a class act dealership!