
Peterson's Harley-Davidson South

Information about Peterson's Harley-Davidson South
Opening hours
- sunday: 11h-17h
- monday: 10h-18h
- tuesday: 10h-18h
- wednesday: 10h-18h
- thursday: 10h-18h
- friday: 10h-18h
- saturday: 10h-18h
Cruise into Peterson's Harley-Davidson® South, a family-owned Miami institution since 1954. We are a certified Harley-Davidson® Dealer in Miami, Florida. As a part of the Peterson's Harley-Davidson® family, we focus on hard work, dedication, attention to detail, and excellent customer service. We sell high-quality new and pre-owned motorcycles in the South Miami area at a reasonable price. We also offer motorcycle repairs by qualified mechanics, certified Harley-Davidson® apparel, and we even offer courses to teach people how to ride motorcycles. So, whether you are looking to purchase a motorcycle, want to learn how to ride, or need to repair your motorcycle, trust the experts at Peterson's Harley-Davidson® South.
Our comment from DrivingSchools.Directory about Peterson's Harley-Davidson South:
Peterson's Harley-Davidson South is renowned for providing an exceptional customer experience, where every client feels like part of the family. Customers frequently commend the knowledgeable and friendly staff, who go above and beyond to ensure a seamless and enjoyable purchasing process. Many have expressed their gratitude for team members like Harley, Mauricio, Levy, and Alex for their attentiveness and professionalism. The dealership is recognized for its excellent customer service, with numerous reviews praising the supportive and helpful environment created by the staff.
Visitors have enjoyed a wide selection of motorcycles and apparel, along with a comfortable atmosphere that encourages exploration without pressure. The dealership also hosts community events, fostering a sense of camaraderie among motorcycle enthusiasts. Customers highlight the dealership's commitment to top-notch service, both during the sale and afterwards, with the service department receiving praise for its efficiency and reliability.
While there are a few criticisms regarding the pricing and occasional service issues, the overwhelming sentiment is one of satisfaction. Many clients express a willingness to return for future purchases and services, emphasizing the strong relationships built with the staff. Overall, Peterson's Harley-Davidson South stands out as a premier destination for Harley-Davidson enthusiasts, thanks to its dedicated team who strive to make every experience memorable and positive.
Peterson's Harley-Davidson South: Reviews
Fantastic experience: This was the best customer experience I have ever had with a dealership. This was my first Harley purchase. They made the process easy and completely enjoyable. Our salesperson, Mauricio, was very attentive and understood my needs. The GM, Greg, and SM Blaze made me feel part of the family. Alex from their finance team was very knowledgeable and helpful when putting my package together. I 100% recommend this team to everyone!
Thank you so much for your incredible feedback, Mimi! We’re thrilled to hear that your first Harley purchase was such a positive and enjoyable experience. Mauricio, Greg, Blaze, and Alex will be delighted to know they made you feel like part of the family and supported you every step of the way. Your recommendation means the world to us, and we’re truly honored to have been a part of this special milestone. Don't hesitate to reach out if you have any questions as you get to know your new ride. Welcome to the Peterson's Harley-Davidson Family – congrats and ride safe!
Fantastic experience: Preparedness, competence and friendliness. I felt like at home and had very good experience.
Treating our customers like family is at the heart of who we are and what we do, so your compliments mean the world to us, Massimo. Thank you very much for sharing and for being a member of the Peterson's Harley-Davidson Family!
Fantastic experience: Great customer service
Samuel, thank you so much for your kind words and awesome review! The Peterson's Harley-Davidson Team is all about providing top-notch customer service, so your compliments really made our day! We appreciate your business and hope you come back to visit us again soon! Ride safe!
Fantastic experience: Swung by on my way to/thru Alligator Alley. Nice dealership with quite a bit of a t-shirt selection. Girl working in apparel was sweet. Would definitely stop by again.
Thank you for the shoutout, Dalton! We appreciate you stopping by to check out our selection and are thrilled you had a positive experience with our team. Hope you have a great ride!
Fantastic experience: Stopped to get some shirts while down from Indiana. Nice folks, helpful and pleasant.
Thank you for the shoutout, Dawn! We appreciate you stopping by to check out our selection of shirts and are thrilled you had a positive experience with our team. See you on the open road and ride safe!
Fantastic experience: Bought motorcycle fatboy Boris is amazing took care of me and let choice the right bike for as I’m new rider I would recommend him to all my friends he really is attention to detail trying to get me in a bike for me. I will definitely come back and buy my next bike at this location thank you Boris and to all the others who helped me buying my first bike and Harley
Juan, thank you for choosing Peterson's Harley-Davidson for your first Harley purchase! We're thrilled to hear that Boris and the rest of our team made your experience memorable, especially as a new rider. Thanks for giving them a shoutout and helping us spread the word! Congratulations on your new Fat Boy, and welcome to the Peterson's H-D family! See you on the open road and ride safe!
Fantastic experience: Boris, Blaze, and Alex helped me get a deal on a trade in and new bike
Thank you so much for choosing Peterson's H-D and for sharing an awesome shoutout for Boris, Blaze and Alex! Congrats on your new bike, Chris!! If you have any questions at all, don't hesitate to reach out. Enjoy and ride safe!
Fantastic experience: The staff at this location are incredibly helpful and courteous. They are always willing to assist without pressuring customers.
Jacky, thank you so much for the awesome review!! We can't wait to share your compliments with our team, so thank you for giving them a much-deserved shoutout. We look forward to your next visit, but until then, ride safe!
Positive experience: Rented a bike to ride to the keys had a very good experience.Also bought some t shirts Great place
Thank you very much for taking the time to share your positive feedback, Jose! We hope you had a great trip to the Keys and look forward to seeing you again soon!
Fantastic experience: Amazing customer service. Highly recommended!
Providing top notch service to our Peterson's Harley Family is our #1 priority, so your review really hits the spot and your recommendation means the world to us! We look forward to serving you again soon, but until then, ride safe!
Fantastic experience: I had a very nice experience. I was very well attended to by Mr Carlos Molina.
Thank you so much for the awesome feedback and shoutout for Carlos, Claudio!! We're grateful you're a part of the Peterson's H-D family and we look forward to serving you again soon! Ride safe!
Negative experience: Advertise they used motorcycle for 3,800 talk to them on the phone they said it was a mistake but they would honor it anyway. Took an hour drive down there it was a total joke they tried to get me out the door for $7,200 with all kinds of made up charges. This place is a joke Don't waste your time and from what I hear the finance department is a rip off also.
We're so sorry you had this frustrating and disappointing experience with us, Tom! Clearly, this isn't the customer experience we're going for and we're going to use these details to investigate further. If you want to share additional information or would like to discuss further, please email us at [email protected]. Thank you for sharing your feedback, and we hope we have another opportunity in the future to earn your trust and your business.
Fantastic experience: I usually do not leave reviews, but I felt compiled to leave one for this purchase. All the employees treated me with the utmost respect. Freddy helped me on my previous and recent purchase, along with Mauricio and, this time around, Robert Blaze. This is the Trifecta you want when purchasing either a new or used bike at Peterson's. Kee up the awesome job guys! I see you all in the "Highway to Hell"
Thank you very much for taking the time to share the details of your recent purchasing experience, Heber! We love knowing Freddy, Mauricio and Robert have all provided awesome service, thanks for giving them a shoutout! Your business means the world to our team and we're honored to have you as a member of the Peterson's Harley-Davidson Family! See you on the open road and ride safe!
Negative experience: Bait and switch. They do not honor their online prices. A total waste of time, do not recommend.
Daniel, we appreciate you giving us the opportunity to make this situation right and we're super excited you were able to get your new bike! Thank you for choosing Peterson's H-D! If any questions come up or there's anything we can do to help, please don't hesitate to reach out. Enjoy and ride safe!
Fantastic experience: The team at Peterson's Harley Davidson South are professional, efficient, and exceeded our expectations. We worked with Amber, then Blaze took over and Levy joined the process.Their customer service is second to none! Blaze stayed in constant contact with us throughout the entire process. Worked continuously with the bank to ensure we stayed on track with the financing process. He was able to work within our budget and went above and beyond to get us the Harley Davidson we wanted. We were impressed by their commitment to going the extra mile. Blaze literally went from front to back, top to bottom explaining every single details of the Bike. My Husband, Steven Lambert, and I could not have asked for a better experience! Thank you Blaze and the team for making this purchase possible and enjoyable!!
Congratulations on your new bike, Mary and Steven!! And thank you so much for trusting Peterson's Harley-Davidson and our team to walk you through the process! We love knowing Amber, Blaze and Levy went above and beyond to get you in the bike you wanted while making it an enjoyable experience! We appreciate you giving them a special shoutout! Welcome to the Peterson's Harley-Davidson Family! We look forward to seeing you soon, but in the meantime, enjoy your new bike and ride safe!
Fantastic experience: Bought my first Harley at Peterson's. Used. Love it! Tay (Taylor) was super helpful.
Congratulations on your first Harley-Davidson, Frank! We're so glad Taylor was super helpful and we really appreciate you giving her a shoutout and choosing Peterson's Harley-Davidson! Welcome to the family, don't hesitate to reach out if you have any questions as you get to know your new ride! See you on the open road and ride safe!
Fantastic experience: This is our go-to for anything, Harley! Superb Team!
We're honored to be your go-to for all things Harley-Davidson, Michelle, and we can't thank you enough for sharing the love for our team! See you on the open road and ride safe!
Fantastic experience: Want to give a big thx to the gm craig ,was very helpful and cool guy was my 1st time to store and I felt like at home Overall great dealer with awesome people keep up the good work that what make a buisness successful
Thanks so much for sharing the love with this fantastic review, Heriberto! We loved reading about your experience with Craig and are so happy you felt at home during your first visit! Welcome to the Peterson's Harley Davidson Family! See you on the open road and ride safe!
Fantastic experience: Great experience. Super equipped Harley dealer. Cool staff. Just needs a barbecue restaurant next-door. BossHogs, barbecue pitstop and bar.
Thank you for your fantastic feedback and for choosing Peterson's Harley-Davidson, Greg! We really appreciate you helping us spread the word! See you on the open road and ride safe!
Fantastic experience: Didn’t expect anything less from Petersons Harley. Very professional staff. Everyone played a perfect role in my new purchase decision.Thank you Henry for welcoming into the Harley Davidson Family and for your outstanding representation of this organization.
Thank you so much for your wonderful feedback, Fernando, and for giving Henry, and the rest of our team, a special shoutout!! We can't thank you enough for choosing Peterson's Harley Davidson and are thrilled to welcome you to the family! Don't hesitate to reach out if you have any questions at all and we look forward to seeing you around soon! Enjoy your beautiful new bike and ride safe!
Fantastic experience: I was on a crosscountry ride with my son and we only had a little vacation time to get our 6000 miles of riding in. I think I had an intake valve go through a piston if I was to guess. These guys got me on the bike I wanted, did not make me feel like I was making the wrong choice. " A GREAT DEAL" is regardless of what other people’s opinions are, if you feel good inside and the other party feels good inside when all is finalized that’s a Good Deal. If you leave feeling like the sun is shining and 79 outside and God has you in his hands when it is storming and raining thats a "GREAT DEAL". This stared with , Carlos A Molina, upon me walking into the dealership to explaine my situation, and I was having my bike towed in. The good vibe continued with each and every member of the team that I met. They made me feel like dancing (riding) We celebrated Freddy Rodriguez, Tommy Qassis, David Martinez, Alexcia, Valeria and the money guy in the office thank you for an unequivocal buying experience. This team is 2nd to none. My son had purchased his first Harley a couple weeks prior. A 2024 Road Glide, he was handed a payment contract and a 10% off coupon for merchandise in the store. Thank you Freddy for the the coin you gave him and making the whole experiance one that we will remember when we tell friends about our ride, and our stop at Peterson's Harley Davidson. This was my sons first long ride, first ride with his father, and he got to see how your team put us first to get us back on the road. He got to experience what it feels like to be part of the HD riding community.
We loved reading your review, Roger, and are so glad your experience with our team was a bright spot during your first cross country ride with your son! We love knowing Carlos, Freddy, Tommy, David, Alexcia, Valeria and the rest of our team made your buying experience a memorable one and that you feel confident with the "great deal" you received! We were honored to be a part of your trip and are thrilled to welcome you and your son to the Peterson's Harley-Davidson Family! See you on the open road and ride safe!
Fantastic experience: I love this place! My Fat Boy was bought there and has been serviced by the store since 2004. If you need anything they will help you! Especially have to thank the service department! Great team!
Thank you so much for sharing the love, Sergei! We really appreciate your amazing feedback and recommendation and we love knowing our team in the service department has taken great care of you and your bike since 2004! We truly appreciate your business and trust in us! Thank you for being part of the Peterson's Harley-Davidson Family!
Negative experience: I went down to the dealer in mid-April 2024 to do a rider to rider sale. Prior to coming in I contacted the finance manager to find out what it would cost to do this transaction, since the bike I was purchasing was currently financed with Harley Financial. I was informed that there would be a $500 charge for the process. I made an appointment and arranged for the seller to take a day off and meet me at the dealer. When we showed up, the finance manager I had spoken with was off this day. We began speaking with the finance manager that was there, which informed me that we were going about it wrong. He proceeded to tell me that the price the seller and I had agreed upon was not valid, as they had to purchase the bike then sell it to me. At the end they wanted to charge me $5,000 in fees to sell me the bike. Of course we both walked away in disbelief and will never be coming back to this dealer.
We’re so sorry you had this frustrating experience and sincerely apologize for the miscommunication and inconvenience this caused you and the seller! We do appreciate your feedback, as we’re always striving to do better and knowing where improvements can be made really helps. We appreciate your business and definitely don’t want to lose you, so if there’s anything else we can still do to help, please email us at [email protected]. Thank you, Moises, and we truly hope we have another opportunity to serve you in the future.
Fantastic experience: Excellent experience and customers service. All the employees are very professional and make you feel comfortable in the purchase process.
We loved reading your review, Lazaro! Thank you very much for taking the time to let us know you had an excellent experience with our team! We're so glad you felt comfortable during the purchasing process and we really appreciate your feedback! Welcome to the Peterson's Harley-Davidson Family! See you on the open road and ride safe!
Negative experience: took the bike there for repair and got it back with some features not working... had to take it to another dealership to reassembled it correctly. save yourself time and money and go to a place who will do it right and treat you right!
Thank you for sharing your feedback and for letting us know about your experience! We hate hearing that you aren't 100% satisfied and would love the opportunity to learn more about what happened and to see if there's anything we can do to help resolve the issue. Will you please email us at [email protected]. Thank you!
Fantastic experience: The whole team at Peterson's is top notch, I purchased a certified pre-owned 2020 HD Ultra Limited a few weeks back and my experience has been terrific. They offered me a good deal, the paper process was seamless, and the few usual fine print points that did come up, the GM readily took care off in a fair way and customer-friendly way. Service dept was great getting my bike prepped, sales guy knowledgeable and not pushy at all, sales manager was easy to come to terms with, and the whole pick-up process was great as you get introduced to every manager in every area. The GM also waived some minor service expense as he had no interest to nickel and dime me, instead he wanted me to be a happy rider. I will be back for all my maintenance and more, they do business the way it should be done.
Congratulations on your new-to-you Ultra Limited, Robert!! And thank you so much for trusting Peterson's Harley-Davidson and our team to walk you through the process! We love knowing you had a terrific experience from start to finish and we really appreciate you sharing the details! Don't hesitate to reach out if you have any questions at all and we look forward to seeing you around soon! Enjoy your beautiful new bike and ride safe!
Fantastic experience: Stopped in and the service department helped us with a concern and made sure that we were safe
We're so glad we were able to help, Gary!! Thank you so much for sharing your review and giving our service department a shoutout! We're always here if you need us and we look forward to serving you again in the future. Ride safe!
Fantastic experience: We bought our second Fatboy , we love the experience
Thanks for choosing Peterson's Harley-Davidson to purchase your second Fatboy, Carolina! We're so glad you had a great experience! See you on the open road and ride safe!
Fantastic experience: 3-4-24 Had my 20k mile service done here today. Appt @ 8, out by 10:40ish. Awesome folks. Awesome Dealership. (Thanks Diesel)
Thank you for trusting us with your bike, Roger, and for taking the time to let us know Diesel took great care of you! We truly appreciate your awesome feedback and business! Thanks for being part of the Peterson's Harley-Davidson Family! See you on the open road and ride safe!
Fantastic experience: Hats off to the crew at Petersons what an awesome staff from the sales team to the parts department got the opportunity to get a Harley from them tonight and they treated us like one of their own.. super grateful for Harley Frank Mauricio and Wayne and the rest of the crew up top and the finance team sorry didn't catch everyone's name but y'all were great thank you for everything.
You're welcome, Jonathan! Thank YOU for taking the time to share the details of your purchasing experience! We love knowing our whole team, especially Harley, Frank, Mauricio and Wayne, were awesome to work with and we appreciate you giving them a shoutout! We're thrilled to welcome you into the Peterson's Harley-Davidson Family! Don't hesitate to reach out if you have any questions as you get to know your new bike. Congrats and ride safe!
Positive experience: Smaller showroom than expected. Friendly personnel, allowed friend to do minor engine work on their property, with no issues. Thanks!
We really appreciate you taking the time to share your feedback, Brian! Thank you for giving our team a shoutout! See you on the open road and ride safe!
Fantastic experience: Really a Friendly family there. They will get your needs and find you your Dream Motorcycle.
We're all about making Harley-Davidson dreams come true! Thank you very much for choosing Adamec H-D to purchase your dream motorcycle, Maikel! We truly appreciate your business, awesome feedback and love that you're a part of the family! See you on the open road and ride safe!
Fantastic experience: Was down in Miami, FL for vacation and was very happy to see a Harley store near by. Great store and friendly people.
Thank you, Kayla! We're so glad you enjoyed our store and appreciate your kind words about our team! See you on the open road and ride safe!
Fantastic experience: My husband and I recently had the pleasure of buying a 2024 Roadglide from Peterson's South, and we couldn't be happier with the experience. Nate, our salesperson, was incredibly knowledgeable and patient with us, even when my husband grilled him on the schematics of the new radio system. He truly held his own and answered all of our questions with ease. Tommy, who brings new and fresh culture to the store, was also extremely helpful every step of the way. Harley, Tommy, and Ed understood exactly what we were looking for and made it possible for us to drive off with our new Road Glide. Levy, the finance manager, was also very thorough and explained the contract in detail, ensuring that we understood everything before signing. Wayne from Parts was also very helpful in matching the parts that we needed to start personalizing our bike. Overall, we are extremely happy with our experience at Peterson's South. The service was top-notch from beginning to end, and we would definitely give them a five-star rating. Thanks again to everyone involved! We’ll be back!!!
Valeria, thank you so much for sharing the details of your visit with this awesome review!! We're grateful for your business and love knowing that you and your husband were extremely happy with your recent purchasing experience! We can't wait to share your compliments with our team, so thank you for giving them a much-deserved shoutout! Congratulations on your new 2024 Roadglide, we hope you're loving it! Welcome to the Peterson's Harley-Davidson Family, we look forward to your next visit, but until then, ride safe!
Fantastic experience: I purchased my fifth Road Glide at Peterson’s Harley and the experience was awesome from start to finish. The entire staff is friendly and attentive. This was the best buying experience I’ve ever had.
Joesph, thank you so much for sharing your experience with this awesome review! We are honored and thrilled that you let us help you with the purchase of a 5th bike! And we loved hearing that our team made the process awesome from start to finish! Thank you for being a member of the Peterson's Harley-Davidson Family, enjoy your new bike, and ride safe!
Fantastic experience: Best place ever to walk you thru any bike
Thank you very much for the fantastic compliment, Edwin! We truly appreciate your business and love that you're a member of the Peterson's Harley-Davidson Family! See you on the open road and ride safe!
Fantastic experience: Wonderful team and motorcycles. They were very helpful in my first experience with a Harley Davidson motorcycle. I will recommend them to anyone who enjoys riding motorcycles.
Congratulations, Alex!! We loved helping you through the process and are super excited for you! Thank you so much for sharing your experience with this awesome review and for your recommendation! We look forward to seeing you again soon and please don't hesitate to reach out if you have any questions at all. Welcome to the Peterson's Harley Family, Alex, and ride safe!
Fantastic experience: Very Happy with this dealer, Freddy the sales person have a knowledge about the product and the Harley Davidson history second to none, I recommend him if you want to purchase any motorcycle, he will make sure you will get the product you like with all the features and details , he treat you like family..!! Excellent service..!! Keep the good work..the best in town..!!
Thank you very much for the rave review, Rudy! We're so happy to hear Freddy made sure you found the perfect bike and provided excellent service because that's definitely what we're going for! We're grateful for your business and love that you're part of the Peterson's Harley-Davidson Family! Let us know if you have any questions as you get to know your new ride!
Negative experience: Sales department should make you aware that if you’re not permanent resident you’re not eligible to apply to HD credit, I leave 50 miles away from this dealer and went twice because they offer me a “good deal”, yesterday I went and after 45 minutes waiting with bad news that i need to be a permanent resident in order to get approved by HD financial. What bothers me is the fact that I’m sure I’m not the first person that had the same issue, they just want to sale you a bike, run your credit and they don’t care about the rest. They offer me another options but require to put another hard inquiry in our credit. Very disappointed with this dealer, recommendation for sale dept: Be honest, tell the truth always and don’t make people waste time and money.
We're so sorry you had this frustrating experience, Gustavo, and we sincerely apologize for the inconvenience. We want to assure you that we do care and we would never intentionally mislead you or any of our customers. If you would like to discuss further or if there's anything we can do to try to make things right, please reach out to us at [email protected]. Thank you, Gustavo, and ride safe!
Fantastic experience: I just upgraded my 2017 trike with a new Screaming Eagle 131 Stage 4 motor , starting from the planning , to the actual installation was awesome. Juan ( Mohawk Juany) helped me to plan it and the team in the service area , Diesel was awesome and the mechanic that worked on my trike did an awesome job. Being the first trike with that motor is awesome, the performance of my trike has totally changed 100 per cent for the better ! I can’t say enough . Thank you, Santiago Martin.
We're so excited about this, Santiago, and love knowing the installation, working with our team, and the final performance results all turned out awesome! Thank you so much for trusting us with your trike and for giving Juan and Diesel a special shoutout! We grateful you're a part of the Peterson's H-D family and can't wait to see you again soon! Ride safe!
Fantastic experience: Great dealership, friendly and will make you feel like part of the family. Also are willing to go the extra mile to help you find the deal you are looking for.
Wow, thank you so much for the awesome feedback, Jose!! We're grateful you're a part of the Peterson's H-D family, so we're so glad that's how you felt during your interactions with our team! We appreciate your business and your very kind words and compliments! We can't wait to see you again soon, but until then, enjoy and ride safe!
Fantastic experience: Awesome Team! Great Event's Favorite Dealer In South Florida!
We love to hear that!! Thank you so much for letting us know we top your list as South Florida's Favorite H-D Dealer, Justin! We're grateful you're a part of the Peterson's H-D family and we can't wait to see you again soon! Ride safe!
Fantastic experience: The team at Peterson's Harley-Davidson South did an incredible job, not only helping me find my dream bike, but the customer service was also exceptional. Big shout out to Henry, and Tommy. Thanks, guys.
You're very welcome, Carlos!! We love helping dreams come true! Thank you so much for the awesome feedback and big shoutout for Henry and Tommy! We appreciate you choosing Peterson's H-D and trusting our team to help you with the purchase of your dream bike! Don't hesitate to reach out if you have any questions at all. Enjoy and ride safe!
Fantastic experience: I had a great experience at this dealer. Finalizing on a CVO. Harley and Levi are super knowledgeable and transparent. I recommend doing business here! Great customer service.
Thank you so much for choosing Peterson's H-D and letting us help you with your new bike, JC!! We appreciate you sharing your awesome feedback and love knowing you had a great buying experience with Harley and Levi. We're grateful for your recommendation and can't wait to see you again soon. Until next time, enjoy your new bike and ride safe!
Fantastic experience: Top of the line customer service thank you to the whole south Peterson Harley family! I love the new toy!!!
You're very welcome!! Thank YOU so much for trusting our team to help you with your new toy, Job!!! We appreciate your awesome review and love knowing you had a great buying experience with our team! Welcome to the Peterson's H-D family, we can't wait to see you again soon! Enjoy your new bike and ride safe!
Negative experience: Very disappointed with the service in the parts department. Meanwhile trying to purchase a battery, I was told they didn’t have one in stock. I asked the sales rep if he could find out if any of the other stores had it, and he told me flat out “no,” if I wanted the battery I had to order it there, and that it will take 4 to 6 weeks for me to get a battery. Extremely disappointed, I ended up taking an hour drive to Alligator Alley Harley Davison and spent my money there.
Thank you for letting us know about this, Joe. We're so sorry you had this frustrating experience and we'll definitely use these details as a training opportunity so this isn't an issue for future customers. If you have any questions or if there's anything we can still do to help, please reach out to [email protected]. Thanks, Joe, and we really hope we have another opportunity to serve you in the future.
Fantastic experience: Adrian, Mauricio, Harley(That’s his name), great group, helped me get into the bike that I wanted, very thorough and professional. I was afraid at first, of the whole experience but left feeling great about my new bike.
Thank you for choosing Peterson's Harley-Davidson to purchase your new bike, Al! We're so glad Adrian, Mauricio and Harley helped get you into the perfect bike and left you feeling great about the entire process! That's definitely the goal! We truly appreciate your business and hope you're loving your new bike! See you on the open road and ride safe!
Negative experience: Peterson's Harley-Davidson South does not provide a satisfactory selling experience for Harley motorcycle owners looking to sell their bikes. The dealership's appraisal process takes three weeks to complete and the delivery of motorcycles takes more than two weeks. The sales representative, Henry, suggested I have my motorcycle delivered to my location instead of picking it up on a Saturday as I had originally intended. However, the motorcycle was not delivered on the promised date and the dealership did not provide me with any updates or courtesy calls. When I called the dealership to follow up, I was informed by the receptionist, Natalia, that the sales representative was responsible for scheduling the delivery and that the manager was unavailable due to a meeting. Despite explaining my situation to the receptionist, she repeatedly suggested that I pick up the motorcycle myself. This is in stark contrast to the positive experience I had when buying the motorcycle.
Nancy, thank you for choosing Peterson's Harley-Davidson to purchase your new bike and for taking the time to share your feedback about your experience! We are so sorry your motorcycle was not delivered on the promised date and that you were not notified by the dealership. We completely understand your frustration and sincerely apologize for the lack of communication and information. Will you please email us at [email protected]? We'd love the opportunity to talk with you about what happened and find out if there's anything we can do to help resolve the issue. Thank you, Nancy!
Negative experience: The sales and parts department are great and super friendly but The service department is a complete joke. They Will not take ownership of their mistakes when they make them. Approved work to be done on my bike without my say so. I Took my bike in for 30k service and left with my bike shaking and making noises that it wasn’t doing previously. Turns out when they removed the battery terminals they dropped one of the screws between the frame and the inner primary cover causing all the shaking, noises, and best part a hole in the cover which they took no responsibility in doing even though it’s haven’t been touched by anyone but them.
Thank you for taking the time to leave us a review and share your concerns, Yohan. Treating our customers like family and providing top notch customer service is our #1 priority and we’re disappointed that wasn’t your experience. If you would like to discuss further or if there's anything we can do to try to make things right, please reach out to us at [email protected]. Thank you and ride safe!
Fantastic experience: Amazing team Harley the manager and Mauricio are the bests
Thank you so much, Efrain! We love that you gave Harley and Mauricio a shoutout for being the best, we agree! Your business and positive feedback about your experience means the world to our team! See you on the open road and ride safe!
Fantastic experience: Our neighborhood harley dealer Great staff Great Saturday events
We're honored to be your neighborhood Harley-Davidson dealership, Alexander, and we really appreciate you sharing the love for our team! Thank you so much for joining us at our events and for taking the time to leave us this awesome 5-star feedback! See you on the open road and ride safe!
Negative experience: Adrian, one of the staff member. Lied and manipulated the true. He told me that he needs my number for a new discount for a really cheap Harley. He lied, called me several times for make himself busy at work. That guy suck(Only Adrian) beside that the other personal they are great and really helpful.
Hi James, we're very sorry you had this frustrating experience. If you're willing to share more details, will you please email us at [email protected]? We'd love the opportunity to talk with you about what happened and find out if there's anything we can do to help resolve the issue. Thank you!
Fantastic experience: Ok where do I start how about with letting everyone know that Petersons harkey davidson in south Miami is the only harley dealer you should be shopping at. Let's start with the team there what can I say except that they are awsome at what they do. They actually care about what bike is best for you. They don't rush you or make you feel uncomfortable with cringy sales tactics. They sit and take the time to ask you questions about your riding experience and knowledge of bikes and then take the time to explain derails on each bike your interested in with no expectations of you buying something on the spot they give you time to think it over and make you feel like your safety is the most important thing g to them not your money. About the staff. I was blessed to meet many of the south Dixie Peterson harley team and they are % AWSOME. But I got the chance to work 1on1 with this guy name Harley C. I gotta tell ya if I wasn't sure about Harley davidson when I arrived (being a die hard Goldwing fan) I was definitely sold on everything harley by the time I left. Harley .C took the time to explain details help me build the perfect roadglide st for me explain the difference between streetglides and roadglides. I mean let's just face it if I was a woman and harley .C tried to pick me up at a bar I would have no choice to throw the panties at him he's a smooth talker and makes you feel lIke cheating on your other half is ok my ( GOLDWING NOT MY WIFE LOL) By the time he was done I couldn't be happier to do deal I felt like I was apart of a big family who cares about my happiness. Let's not forget Sandy in the clothing department. Between sandy and harley.c I was fitted with helmets for myself and my wife and some FREE merchandise that just made the deal that much better. They even offered to pay for an Uber for me to be able to take my bike home and come back for my car. Sandy is amazing she helped with jacket questions boot questions perfect helmet based on type of use and ridding gear suggestions. I've been ridding for over 15 years and spent alot of times in and out of dealers this is the only dealer I will be shopping at moving forward. Customer for life thank you to the entire team and especially sandy and Harley.c All I have to say is hey Harley buy me a drink next time before you smooth talk me into another decision aka a CVO roadglide lol .
We LOVED reading your review and can't thank you enough for taking the time to share your purchasing experience! Knowing you had an all around wonderful experience means the world to our team and we love that you gave each of them a special shoutout, especially Harley and Sandy! We're honored to have you as a customer for life, and even more, as a member of the Peterson's Harley-Davidson family for life! Welcome to the family, congrats on your new bike and ride safe!
Fantastic experience: Best shopping experience I’ve ever had. Very welcoming and professional. I want to thank the GM Harley for his amazing hospitality.
Thank you so much for the fantastic compliments, Jorge! We love knowing you had a great shopping experience with our team, especially Harley, and we really appreciate you taking the time to share the highlights! Welcome to the Peterson's Harley-Davidson Family, see you on the open road and ride safe!
Negative experience: Not sure what the problem was just got off the phone with a rep asked what I do for work told him then he stated you say it like your proud. Don't have time to waste with ignorance will be taking my business elsewhere hope they improve on customer service horrible conversation.
Francesco, we are so terribly sorry that this was your experience because this is definitely not who we are. Our customers are like family and we want everyone to be welcomed and treated as such. Please know that we take your concerns seriously and appreciate you bringing this issue to our attention. If you are willing to share more details about what happened, please email us at [email protected]. Thank you and we hope we have the opportunity to serve you again in the future.
Fantastic experience: Overall great experience, guys and gals were very polite and professional. Very pleased with the customer service and overall experience. Thanks to everyone that assisted me with this purchase.
We're so glad you had a great experience shopping with us, Alberto! Thank you for letting us know you were pleased with the customer service you received from our awesome team. We really appreciate your business and are happy to welcome you into the Peterson's Harley-Davidson Family! Congratulations on your new ride and ride safe!
Fantastic experience: Very cool place. Gabriel in Parts is really the bee’s knees, but I really like the other parts guy’s Magneto action figure.
Hey Jose! We are glad that Gabriel made your visit worthwhile & Jose's figure made a lasting impression. We're glad that we left a positive lasting memory. Catch you on the road!️
Fantastic experience: I came to trade my 2020 road glide here at Peterson south and I got a 2023 road glide of the showroom the manager and sales person Henry Mauricio levy they where great they made the deal happen very happy will recommend it to anyone that’s that want a good deal with these guy’s
Thank you very much for giving Henry a shoutout and for letting us know you were very happy with your trade in experience, Claudio! We really appreciate your business and love having you as part of the Peterson's Harley-Davidson Family. Congrats on your new Road Glide and ride safe!
Fantastic experience: I had a mishap at the dealership on Saturday and came in today to discuss it with the owner and GM and they went above and beyond my expectations to rectify it. They really treated me like family and that means a lot. They made a customer for life.
Thank you very much for your wonderful feedback, Lyonel! We're so glad our team went above and beyond to resolve your issue. Treating our customers like family is at the heart of who we are and what we do, so your review means a lot to us. Welcome to the Peterson's Harley-Davidson Family!
Fantastic experience: Levi was a great help made all the numbers very clear and explained everything in fine detail. There wasn’t a question so situation that could stump him. Always fired back instantly without hesitation. Amazing guy and great to work with!
We're so glad you had a great experience with Levi, Lazaro, and really appreciate you taking the time to give him a shoutout for being so great to work with! Your business means the world to us and we're so glad to have you as a member of the Peterson's Harley-Davidson Family!
Fantastic experience: This is my 6th motorcycle purchase at Peterson South. Great service always from the sales to management to ownership. They really take the time to make you feel at home and welcome you in like family. Harley Castillo has always gotten me the deal. Thank you to my Peterson South family you guy's have a lifelong customer with me.
WOW, this is awesome! Denys, your loyalty and repeat business means the world to us!! Thank you so much for your incredibly kind words and for recognizing members of our amazing team! We're grateful that you're a part of the Peterson's Harley-Davidson Family and can't wait to see you again soon. Enjoy your beautiful new bike and ride safe!
Fantastic experience: Ruggiero (salesman) was friendly and so helpful picking out the bike I bought. Levy the business manager made if so easy and quick with the paperwork
Thank you for choosing Peterson's Harley-Davidson, Bill, and for giving Ruggiero and Levy a shoutout! Congratulations on your new bike and welcome to the family! See you on the open road and ride safe!
Fantastic experience: Gabriel in the parts department is a great individual to work with, not only is he knowledgeable in parts and accessories but finds a solution to any problem in a timely and efficient manner. Great experience at Petersons South.
Ignacio, thank you very much for taking the time to let us know you had a great experience and for your very kind words about Gabriel and the service he provided! We really appreciate your business and love that you're part of the Peterson's Harley-Davidson Family! See you on the open road and ride safe!
Fantastic experience: Went in to buy a gift for my girlfriend's buddy. It was fairly empty. One of the sales attendants offered us bottled water on a super hot day and was quite friendly.
Eugenio, thank you for shopping with us and for taking the time to share the highlights! We truly appreciate your business and hope to see you again soon!
Fantastic experience: Harley, Gabe and a Tommy have us the best deal and best service. We had a blast trading in our old bike for a new one. Highly recommend coming and talking to them.
We love knowing Harley, Gabe and Tommy made sure you had a great experience, Roxana, and we really appreciate your recommendation! Thank you so much for choosing Peterson's Harley-Davidson and for taking the time to leave us this awesome review! See you on the open road and ride safe!
Fantastic experience: Excellent service, service department was extremely helpful and got me out of the shop and in less than hour. I was towed for free from where my bike lost power. I would take my bike back. Special thanks to Diesel, Rody and Laz.
David, thank you very much for taking the time to let us know you were pleased with the excellent service you received from our service department! We love that you gave Diesel, Rody and Laz a much-deserved shoutout and can't thank you enough for choosing Peterson's Harley-Davidson! See you on the open road and ride safe!
Fantastic experience: Absolutely incredible experience, all of the staff provided professional and positive engagement throughout the facility. While my son purchased his 1st motorcycle (1200) he was given an experience that made him speechless and grateful. I would like to specifically mention the team that made it possible. Hector, Dave, Ed, Harley, Mauricio and Levy. Thank you for your sincere effort, knowledge and professionalism. Sincerely Wayne Chiofalo
We loved reading your review, Wayne! Thank you very much for letting us know you and your son had an absolutely incredible experience purchasing his first motorcycle! We love knowing Hector, Dave, Ed, Harley, Mauricio and Levy played a huge part in making sure he was well taken care of and we're excited to have you both as members of the Peterson's Harley-Davidson Family! Congrats to your son! See you on the open road and ride safe!
Fantastic experience: I just completed the Motorcycle Safety Course with the guys at Peterson Harley Davidson. Everyone here is very knowledgeable, Professional and passionate about what they do. They take the time to answer any questions you have and are very thorough. They are very experienced and are happy to share the knowledge with you. I couldn’t have asked for a better experience. If you’re trying to get your Motorcycle Endorsement, don’t hesitate and give these guys a call today. They also do 1 on 1 private lessons. Thanks again to my instructors you guys are amazing
You're very welcome, Gustavo! Thank YOU for choosing Peterson's Harley-Davidson to complete your Motorcycle Safety Course and for your fantastic review! We love knowing our team provided knowledgeable, professional and thorough instruction and that you couldn't have asked for a better experience! We really appreciate your recommendation. Please don't hesitate to reach out if you have any questions. See you on the open road and ride safe!
Fantastic experience: Awesome attention to detail, 5 star customer service. THE sales manager name is HARLEY, need I say more? This is hands down the best dealer in the state of Florida I have personally gone to all of them. Harley and his team will get you what you need not just some shirts and some pens!
Thank you so much for your awesome review of our dealership, Arturo, and for giving Harley a well-deserved shoutout! We're thrilled that you're a member of the Peterson's Harley Family and we can't thank you enough for helping us spread the word! See you on the open road and ride safe!
Fantastic experience: Had a great visit. The nostalgia of this store is amazing. Almost a mini museum and all bikes have been ridden by the owner. The HD dirt bike is museum worthy. Although the signs on the 2 bikes up front at the entrance are backward. I think it was done on purpose to see if folks really know the older bikes. Great staff. Will visit again when in town.
We're so glad you had a great visit, Robert, and love knowing you enjoyed our display of bikes, especially the HD dirt bike! Sounds like you know your older bikes! Thank you very much for visiting and for helping us spread the word! See you on the open road and ride safe!
Fantastic experience: I just bought my 3rd bike here and it was easily the best experience I’ve had. I cannot thank Tay and Harley enough for their help. Tay did not pressure me at all and really took the time to just chat and connect with me as a person. Negotiations are not easy and we all have to eat, but Harley worked after hours to run numbers on several different bikes to get the best one that worked for me. Thanks fellas.
Congratulations on your 3rd bike, Jorge!! And thank you so much for trusting Peterson's Harley-Davidson and our team to walk you through the process again! We can't wait to share your compliments with Tay and Harley, so thank you for giving them a much-deserved shoutout! We are grateful to have you as a loyal member of the Peterson's H-D Family. Let us know if you have any questions as you get to know your new ride. We look forward to seeing you soon, but in the meantime, enjoy your new bike and ride safe!
Fantastic experience: I had a great experience at this dealership. I got what I wanted at the price I wanted without feeling pressured. All of the staff were understanding and helpful. If I ever out grow my 2023 Road King Special I will definitely buy from them again. Thank you Peterson’s South!
Congratulations on your beautiful new 2023 Road King Special, Edward!! And thank you so much for trusting Peterson's Harley-Davidson and our team to walk you through the process! We appreciate you giving them a special shoutout! We look forward to seeing you soon, but in the meantime, enjoy your new bike and ride safe!
Fantastic experience: Damn good service… attentive and easiest purchase experience in my life. Thank you Mike, Levy, Mauricio, and Harley. 100% recommend these guys. They know their stuff and will get ya what you want.
We love this, Mario! Thank you so much for letting us know Mike, Levy, Mauricio, and Harley provided great service and made sure your purchasing experience went smoothly. We really appreciate your awesome feedback and recommendation and are thrilled to welcome you to the Peterson's Harley-Davidson Family! Congratulations and ride safe!
Fantastic experience: Large place lots of inventory. Sales staff was very helpful. Was a great stop while on the coast of Florida Another chip in the bank.
We're so glad you stopped by while you were in the area, Robert! We always love meeting members of the Harley-Davidson Community and we love that you've collected another chip! Thank you for your kind words...see you on the open road and ride safe!
Fantastic experience: Extraordinary sales people and the vibe was great got a new bike and would highly recommend if your looking to buy right now is the time they are making amazing deals. Absolutely love this place
We love this, Barb! Your incredibly kind words, recommendation and business mean the word to us!! Thank you! We're grateful that you're a part of the Peterson's Harley-Davidson Family and can't wait to see you again soon. Enjoy your beautiful new bike and ride safe!
Fantastic experience: Otw to keywest stereo started acting up....swung in and they updated the software for free...no more problem...plus it was open house day....free beer and hamburgers...we picked the right day to stop in. Pic attached is actually from harley davidson in slowvanna....
Thanks for swinging by, Stanley! We're always happy to take care of the Harley-Davidson community and are glad you had the added benefit of enjoying our open house! See you on the open road and ride safe!
Fantastic experience: When I came to visit Miami I asked the service dept to check my primary oil. They check all the fluids and added oil to the engine on my 22 CVO at no charge. I recently moved here, and had them change the bars on the same bike, plus as sTradk air cleaner and dump the bike. 6 hours later my bike was ready. The service dept kept me informed during the day,s as to the progress. My bike runs beautiful. I couldn’t wait to praise the service team as to how happy, and impressed at the level of service I received. Moving from NYC, this was highly unexpected. This will be my dealership, and I won’t be working on my bike anymore. They didn’t gouge my pocket either. I can’t say enough good things about the crew in service, and clothing. I feel like post of the family here.
Welcome to the Peterson's Harley-Davidson Family, Charles! We love knowing you were happy and impressed with the level of service you received and can't thank you enough for taking the time to leave us this amazing feedback! We're honored by your trust and love being your dealership of choice in Miami! Thank you! See you on the open road and ride safe!
Negative experience: I give one star because there was not option for zero stars. They installed two new tires today @ $1080.00 ..bike shook like crazy on the interstate after I left. Took it to Alligator Alley Harley and they removed and reinstalled both tires and found that there were no new wheel weights installed. After Alligator Alleh was finished...alike was riding smooth again. And they never charged me for the removal and rebalance. Stay away from Petersons. Over priced and charged for wheel weights that were not installed!!!
Ron, we're so sorry you had this experience! We'd love to talk with you directly and have the opportunity to try to make things right. Will you please reach out to us at [email protected]? Thanks, Ron, and we look forward to hearing from you.
Fantastic experience: Every Saturday you can go to have relax for a while. They have live music, food trucks and a very friendly vibe.
Diana, thank you so much for helping us spread the word about our events! We love gathering with the Harley-Davidson community and we're so glad you've joined us! We hope to see you again soon, but until then, ride safe!
Fantastic experience: Diesel Dave in the service center is an amazing advisor. He is always a text/phone call away. Super responsive and reliable. He is friendly and always goes the extra mile to assist me with my visits. The entire team at this location is welcoming and I will continue to bring my bike here for all services. They have never let me down. Thank you Harley-Davidson South!
You're welcome, Leticia! Thank YOU for choosing Peterson's Harley-Davidson and for trusting us with your service needs. We love hearing how much you appreciate Diesel Dave's friendly and reliable service and we know your compliments will mean the world to him! We really appreciate your business and love having you as a member of the family! See you on the open road and ride safe!
Fantastic experience: Great time!! I just happened to be in town & was planning to stop by just to see what the store had in New bikes & apparel. But when I pulled up there was a full live concert going on. Lots of friendly ppl, a bunch of great lookin bikes of all types. I enjoyed myself & was pleasantly surprised.
Thank you so much for making us a part of your visit!! We love knowing you unexpectedly had a great time with great people at our event! Enjoy the rest of your stay in Florida and travel safe!
Fantastic experience: Excellence is a understatement when it comes to describing my overall experience with Peterson's Harley South! I was highly impressed with the curious, helpful and informative sales people, who took their time to make sure that I was treated as a valued customer. Cory is amazing! The guy goes above and beyond in making everyone feel special. Like you are a highly Appreciated Harley family member! The sales team made buying my first Harley a memorable experience! The guys bent over backwards trying to make sure I got the best price! And the service department took the time to insure that all the request I made where exactly the way I envisioned my bike to be! Well done Peterson's South!!!
Thank you so much for taking the time to let us know our team, and Cory, made sure you had an excellent and memorable experience purchasing your first Harley-Davidson, Lavine! We love knowing they made you feel special and like a highly appreciated Harley Family member because that's exactly who you are! We truly appreciate your business and your compliments mean the world to our team! Congratulations on your new bike and welcome to the Peterson's H-D Family...see you on the open road and ride safe!
Fantastic experience: Thank you so much for helping my wife and I get the right bike. You guys are awesome
You're welcome, Jeff! Thank YOU for choosing Peterson's Harley-Davidson to purchase your new bike! It was a pleasure working with you and we hope you and you're wife are loving your new ride! Don't hesitate to reach out if you have any questions at all. Congratulations and ride safe!
Fantastic experience: Hector went above and beyond to help me out. Truly lovely experience. Could not be any happier!!! I effin am in Love with my new bike!! ❤️❤️❤️❤️❤️
We love hearing that Hector went above and beyond to make sure you had a truly lovely purchasing experience, Kim! Thank you so much for this amazing feedback and for choosing Peterson's Harley-Davidson. Ride safe and congratulations on your new bike!
Fantastic experience: Friendly staff, large selection
Thank you very much for your fantastic review of our customer service and selection, Barbie! We appreciate your feedback and are so sorry for the delayed response! Per Google, your review mistakenly got caught up in Google’s spam filter and that's why we’re just seeing it now. We hope to see you again soon, but until then, ride safe!
Fantastic experience: The experience was top notch. These people went the extra mile to make sure I was a Happy Harley Owner. Every department greeted me and I met just about everyone there. They really make you feel as you are part of a new family. My first Harley but not my last. Plan on getting a second one in the near future.
We absolutely love that you felt like part of the Peterson's Harley-Davidson Family and that you left a Happy Harley Owner because that's definitely the goal! Thank you so much for this wonderful feedback and for choosing Peterson's H-D to purchase your bike. We're thrilled to welcome you into the family and can't wait to see you again soon! Until then, ride safe!
Fantastic experience: Pretty good !!! Service excellent Prices little high Weekends Saturday Morning Good moments. ....only Bad experience when the guys with Club Colors show up in "movie " attitude.
Thank you for sharing your feedback, Camel, and for letting us know you've received excellent service from our team because that's definitely the goal! We love that you're a part of the Peterson's Harley-Davidson Family and we hope to see you again soon. Until then, ride safe!
Negative experience: After reading so many good reviews, it is hard to post this, but I would like to share my personal experience. I don’t doubt they have a great team, but I don’t appreciate what they did to me. Like people say, they ate me alive in the financing office. I was very excited about getting my first motorcycle. I always wanted to buy a Harley, but I was waiting for the right time. Once I decided, I went to Paterson’s Harley Davison South. When I entered the store, I was approached by Alfredo Rivero (Salesman). He helped me out a lot. He was very knowledgeable and professional. Alfredo walked me thru it and was terrific in helping me decide on the right motorcycle. I have no complaints about his professionalism because he made me feel very confutable. I want to emphasize again that Alfredo did a great job on his side. When I walked into the financing office, Alain (Financial Manager) did the numbers and offered me the following deal for a Sport Nightster 883 total MSRP of $14,499 listed on their website at $13,449. I am the only one to blame because I did not check the numbers as I was supposed to, but I felt comfortable at the moment, and I liked the motorcycle. Once I arrived home, I checked the numbers, and I felt that he ripped me apart with the price. I called another dealer and asked for some advice, and they agreed that I got a terrible deal. They checked just with the Harley Davison Bank, and they offered me an 11.99 interest rate with a credit score over 700 and a gross income of 250 thousand dollars a year. I asked if they had another bank and they told me they just check the Harley Davison Bank and that is not correct. They did not give me options at all. My guess is that they get more commission if Harleys Bank is financing. $2,000 down payment $1,112.39 Taxes $302 monthly payments for a total of 84 months = $25,200 $17,112.93 Amount financed Here they got extra money on the deal by adding this: $2,074 between freight and set up $1,132 Accessories, Service, and handling Estimated Total amount with interest and down payment: $27,368 Alain, one of the financing managers, really did a great job in convincing me that I was getting an amazing deal. Supposedly they even gave me a law enforcement discount.
Alian, while we are very happy you were pleased with the terrific service you received from Alfredo, we are so terribly sorry to hear about the rest your experience because this is definitely not who we are. Our customers are like family and we want everyone to be treated as such. Please know that we take your concerns seriously and appreciate you bringing this issue to our attention. Will you please call us or email us at [email protected]? We'd love the opportunity to talk with you about what happened and find out if there's anything we can do to help resolve the issue. Thank you, Alian!
Fantastic experience: This is A+ service I was approached by kristian aka Chang one of the fit specialist and he was great at listening to what I wanted and needed. Got introduced to Harley and Hector and we made a deal I definitely felt like family and not a customer which I appreciated greatly. Thank you guys for making it amazing. Rode out with a 2022 Pan American special and I love that bike.
We're so happy you love your new bike, Nelson, and that you give our customer service an A+! Thank you for giving Chang, Harley and Hector a shoutout and for choosing Peterson's Harley-Davidson to purchase your 2022 Pan American Special. We love that you felt like family because you are! Don't hesitate to reach out if you have any questions about your new ride. See you on the open road and ride safe!
Fantastic experience: Very welcoming group….. everyone was super friendly and informative with every question we had. Super happy about our purchase and looking forward to building new friendships and family in this new community we have adventured into.
Thank you so much for sharing your experience with this awesome review, Janely!! We love knowing our team was super friendly and helpful, and that you were super happy with your purchase! We appreciate your business and are so happy to welcome you into the Peterson's Harley-Davidson Family! See you on the open road and ride safe!
Fantastic experience: I happen to be at Peterson's for a car / motorcycle event and a few in my crew decided to go into the showroom..... Bad mistake...... (Wink Wink) We got hooked... the staff was friendly and welcoming..... Two members of our group and myself that entered have no riding experience at all. Other one in my group was look and almost walked away with a hog but didn't.... But back to my story..... We were greeted with a warm welcome and we were not pressured... Hector help me and we talked and about the different motorcycles and while we were talking... I saw it.... it was staring at me and it shiny and saying to me hello... basically in the middle of the showroom a 2022 Fat Boy 114 black with crimson and chrome.... wow.... by this time Hector returned with riding course information and his card.... I think he nearly slipped on my drool.....lol and he goes get on it and I'm like serious he was like yeah... I got on and lets just say I have bored my family with the experience and even have photos on it and the cycle. The other two found cycles they liked as well. One of the two didn't not think there was a cycle for him since he is a short fellow and another sales man (didn't catch his name) proved my friend wrong and got him on a cycle and my friend was shock and happy at the same time. We did not buy but since we would have to take the MSF first (which they provided the info thank you) I think we have Harley's in our future. And even though there is a Harley dealer near my home when the time comes we are taking the trip south to Peterson's because that one experience (we ended up going in and out of the showroom during our event many times) made a big impression on me and the member of my crew.... Thank you.........
Wow, David, your review totally made our day! We loved reading about your and your crew's experience visiting our dealership, thank you very much for taking the time to share! It's so cool that Hector and our other sales team members led you and your friends to your drool-worthy, dream bikes and gave you all the information you need to make that dream a reality! We can't wait for you to come back and ride those bikes home! Welcome to the Peterson's Harley-Davidson Family, and thanks again for this awesome feedback!
Fantastic experience: Chris M helped me find the right bike for my fit. He didn’t rush me, of course was pushing to sell that day, as he should have, but after a couple days we were able to find the right bike. Really happy with the whole team at Peterson’s. All really nice people.
It's wonderful to hear that you had a great experience, Kevin, and we can't thank you enough for taking the time to share your feedback. We love knowing you were happy with Chris and the rest of our team and we really hope you're loving your new bike! Welcome to the Peterson's Harley-Davidson Family, congratulations and ride safe!
Fantastic experience: Had a great experience with everyone involved in the process. My salesman, Royale Baugh and business manager, Hector Garcia, were both very courteous, professional and knowledgeable. Both made the experience very pleasant. Highly recommend this dealership!
Jose, thank you very much for taking the time to let us know you had a great purchasing experience! We will make sure Royale and Hector know how much you appreciated their courteous, professional and knowledgeable service, thank you for giving them both a shoutout! We really appreciate your business and are excited to welcome you to the Peterson's Harley-Davidson Family! See you on the open road and ride safe!
Fantastic experience: Glen T took care of me. I would strongly recommend doing business with Petersons. I have purchased other motorcycles at other dealerships and have never been treated better.
We love this, Eduardo! Thank you very much for sharing this amazing feedback and for letting us know that Glen took great care of you! We truly appreciate your business and recommendation and hope you are loving your new bike! Welcome to the Peterson's Harley-Davidson Family!
Fantastic experience: Just got my new Harley @ Peterson’s Great Experience,Harley Castillo (Managment) helped a lot to close the Deal, Hector Castillo (Finance)very Helpful as well and Alfredo Rivero (Sales Represetative) very Helpful thought out the entire process. Very professional Team I definitely recommend them! Thank you all!!
Thank you so much for taking the time to leave us this awesome review, Marcos, welcome to the Peterson's Harley-Davidson Family! We know purchasing a bike is a big deal, so it was our team's pleasure to help you through the decision making process. Thanks for giving Harley, Hector and Alfredo a special shoutout and for your recommendation. We hope your new bike brings you many new adventures! Congratulations and ride safe!
Fantastic experience: Fantastic experience purchasing my HD 48 from Royale and the rest of the team at this dealership! Everyone was friendly and knowledgeable, and the entire process from introduction to riding my new bike out the door took around four hours - and that was with me buying new riding gear and some accessories. I hadn’t ridden in about 4 years, but they made me feel like I had never left the HD family. Will definitely be a repeat customer!
That's awesome, Allistaire! We're so glad you're riding again and that you had a great experience with our entire team buying your beautiful new bike! Congratulations and thank you so much for choosing Peterson's Harley-Davidson! If you have any questions at all, don't hesitate to reach out. Enjoy the open road and ride safe!
Fantastic experience: Glen R. And the entire team were very helpful and I am enjoying the new bike. Would definitely recommend and will do business with them moving forward.
We're so glad to hear that you're enjoying the new bike, Juan! Thank you for taking the time to leave this wonderful feedback and for giving Glen a shoutout! We really appreciate your recommendation and business and look forward to seeing you again soon. Until then, ride safe, and welcome to the Peterson's Harley-Davidson Family!
Fantastic experience: Great staff!!! This is not a regular retail store everyone is polite and helps you make a good decision. If you want to buy a harley please come here!!!
Thank you very much for choosing Peterson's Harley-Davidson and for trusting us to help you purchase a new bike! We truly appreciate your business and this wonderful feedback about your experience with us. Welcome to the family and congrats on your bike! See you on the open road and ride safe!
Fantastic experience: Great service throughout. A special shout-out to Alex Sanchez for finding us the best bike at the best price ! I recommend Alex as well as the dealer to anyone who is looking to purchase a Harley Davidson! You will not regret coming here!
Congratulations on your new bike, Zayli!! We're so excited for you! Thank you so much for choosing Peterson's H-D and for letting us be a part of your Harley purchase! We really appreciate your kind words, awesome review, and especially the shoutout for Alex! We can't wait to see you again soon, but until then, enjoy and ride safe!
Fantastic experience: Staff seemed eager and willing to help us in any way which is why I’ll give 5 stars. But the motorclothes dept is very disappointing. Lots of long sleeves out and what few tank tops/ short sleeves they had were only in L-XL sizing.
Thank you so much for the kind words about our team, Emily! We also appreciate you sharing your feedback about our selection of Motorclothes. We're always getting in new items, so definitely check back. And, if there's anything particular you're looking for, just let us know, and we'll do our best to locate it for you. We often have the size needed at our other location. Thank you, Emily, and ride safe!
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