E-Z Way Driver Training

Fantastic experience: I went for my motorcycle endorsement test and I must say after reading a lot of reviews and seeing how low of a score they have I was considered but I still picked them and I must say I don't know what most of the other people had problems with my tester Heather H was great she explained exactly what I need to do and was friendly and nice I will recommend E-Z way to my friends next year when they need to take the motorcycle test

Fantastic experience: Ez way has done an outstanding job of training our 16 yr old to drive. Great experience for all

Fantastic experience: Was an amazing experience was very professional

Negative experience: The tester at the Hastings location was very unprofessional. He didn't introduce himself. When we were done he said, "Do you have any questions?" Then got out of the car and moved on to the next driver. No "Thank you" or "Have a nice day." Very rude and unfriendly. I do not recommend this business at all.

Negative experience: I RECENTLY CAUGHT COVID 19 I TRIED TO CANCEL MY APP THEY TOLD ME THAT THEY COULDT REFUND MY MONEY AND SHOULD HAVED GONE TO MY ROAD TEST B ECAUSE THERES NO RESTRICTIONS ABOUT COVID IN MICHIGAN WISH I WOULD HAVE GONE AND HAD THE SUPERVISOR WITH ME COULD HAVE COUGHED ON HIM GOT HIM SICK BECAUSE HE DIDNT CARE ABOUT THE EXAMINERS

Negative experience: I have had multiple bad experiences. Unfortunately, only company in our area. Tester ate her lunch and talked with her mouth open while going through our paperwork, like we were interrupting her lunch break. No introduction of name. Then failed within 30 seconds of driving on a road with no signs and faded road markings. There was nothing unsafe about his driving. If anything he is very cautious. These testers crush young driver’s confidence like it is some type of ego boost for them. Testing rules should be clear and concise, less subjective. My suggestion: avoid Kalamazoo branch.

Negative experience: The stale booze on the breath of the female instructor at the West Main location is nauseating. Can someone give her a snifter to freshen things up and take the edge off of her bitterness? Unacceptably unprofessional and we will not be back.

Fantastic experience: Big shout out to Jeff(the tester) and Jake for being polite, professional and courteous with my granddaughter. Yes, she passed! Thank you!

Fantastic experience: My daughter did her test with Corey and he was very open clear on instruction. It was a pleasant experience highly recommended.

Fantastic experience: I had a great experience with ez way this morning my instructor was kind!

Fantastic experience: Jake was a excellent driving instructor For my son's final road test.

Fantastic experience: So my twin boy's drove with instructor Corey, he was very pleasant gave clear instructions. Absolutely made this step inlife easy, as for parents this is a scary time. Thanks for the great experience.

Fantastic experience: Las week I did my driving test the examiner number was E06569, it when really well even though I was nervous. He help me to calm down and handle the situation at lot better. He is respectful and kind and does he job professionally.

Negative experience: They don’t answer the phones and there very unprofessional. I would not recommend them at all so far buckle in driving academy has been great so far they got me in the same week I called and it’s cheaper great place.

Fantastic experience: My daughter took her road test with Jared today. He was polite, professional, and clear with instructions. She is my third child to go thru this company and we've been happy every time.

Negative experience: Very irregular coach。Scary！

Fantastic experience: Today I had a test with examiner Jared and it was great. The communication was excellent, and he was always polite and respectful. That made me feel secured although I was still anxious throughout the test. Also I'm thankful to the lady for helping me with the appointment, she was very nice too. I recommend them.

Negative experience: If I could give them 0 stars I would!Worst experience. Absolutely horrible instructor. She didn’t even tell us her name , very rude and un professional. We didn’t end up taking to road test due to she wouldn’t allow the proof of registration on my phone all though she allowed the insurance proof on my phone . Our appointment was at 10 am she told me if I could have another car there for my son to use by 10:05 she would still test him . My uncle got there at 10:05 drove threw the movie theater parking lot to where we were standing and the clocked turned 10:06, and she wouldn’t do the test . Even though she was setting there doing nothing. Literally waited for the other instructor to get back which was only about 30 min which is below the 45 required road test and proceeded to go to Walmart! So she couldn’t do the test because she simply didn’t want to. Got a $20 refund big deal . I would not recommend this company to anyone. Rude, unprofessional, disrespectful dirty looking people that don’t know what they are doing and are quick to be snotty because they don’t really wanna do there job! This company is all about just taking your money and not helping your teen succeed. We definitely went with another company.

Negative experience: Nate the owner 1. Inital introduction: He was rushed. All his directions to my 16 year old daughter were rushed. So rushed when I found insurance, he said there wasn't time for him to look at it and he will look at it after. We listened and complied. 2. Parallel parking to start: I stood away from the car about 30 yards. When my daughter went over the cones, she paused and I started to walk toward the car. Nate told me I couldn't speak to her. I did not. I walked away. After the test was over, my daughter shared she had her covid mask on and her glasses fogged up. 3. Did not pass parallel parking: When Nate explained how my daughter lost points in parallel parking, he was leaning over talking to her, about 2 feet away and he had pulled his mask down below his nose. I asked him to please cover it. 4. Finished: When Nate, the owner of E-Z which I did not know at that time, finished explaining that she did not pass, I shared I had feedback. I shared I did not like how he rushed, and his demeanor. He said it was because we were 7 minutes late. I said that we were sorry. My daughter had put into GPS the AMC theater not the KALAMAZOO 10 theater, so we were a few minutes late. I shared though that even so, I did not believe that warranted his demeanor during such an examination. Nate said that the same test is everywhere. I shared that the learning and testing is all good and that my daughter will continue to learn and be tested. I shared what was not ok was his demeanor. I thought that I should share this with Nate instead of reporting him. Come to find out, he owns the company.

Negative experience: I called them 3 times and each time the Richland office answered because the portage office’s phones were down...each time... I asked about price of the sessions because I couldn’t find it online even though they said it was. They said they would email me, never did. Called the portage office for a 4th time and left a message and never got a call back. If they can’t handle simple stuff like this they won’t be teaching my kids to drive! Not to mention the previous reviews on how they handle money!

Fantastic experience: I am currently taking Segment 1 here and am planning on taking Seg 2, and I love it! I highly recommend Mr. Renzema as a teacher. He’s energetic, great at teaching, and makes learning genuinely enjoyable! Big thumbs up from me

Fantastic experience: Great place to go for your teenager. Very nice people. Sticks to the rules of the state but very nice about it. I highly recommend them.

Negative experience: Registered online, immediately they pulled out my money but it took numerous attempts at a refund after they informed me that my son was to young. When I got the check after 5 months they had shorted me 20.00! Aweful service!! If they can't handle a simple refund, there is no way I want them teaching my child to drive!!

Negative experience: Failed the parking section of the driving test because the guy said I had 6 pts and could only get 5 even though the car was in 75% of the spot like it was supposed to be to pass. They are a scamming company to continue to make poor kids retake and repay for the test. Go somewhere else they will scam you!!!!!

Negative experience: They made me jump threw hoops and then when the secretary of state messed up my papers they tried to take my money without me taling the drivers test. They didnt give me an option to put that toward coming back or to get my money back. All around seems like an easy way which isnt the right way.

Negative experience: Took money without proof of payment. Friend of mine got a refund sent to another friend's house. Not secure at all, unprofessional.

Positive experience: I liked it. Nice calm place and environment, nothing too special.

Negative experience: Have had minor problems with this company in the past, but recently the unprofessional and uncaring attitude that the employees at this establishment have shown has clearly proved that they do not care about their customers in the least. I do not recommend this company.

Negative experience: they gave me an automatic fail on my road test because i couldn’t merge on to the highway because there was 12 cars and no space in between

Fantastic experience: We had an amazing experience! My son was in the middle of his class and fractured his foot. We had to reschedule his range drive not once, but twice. He had to have alternate accommodations for his testing and they were amazing with all of it! They never made me feel like we were an inconvenience, even though we truly were! All of the staff at the office were so kind and the instructors were friendly and absolutely amazing to work with. I will be bringing my daughter to them when she is ready!

Fantastic experience: I just took my test today with a guy named Nate had a really good experience. Was extremely nice and chill, and very concise with instructions and the rules. Made me feel super comfortable while driving. I was extremely nervous about testing after reading some of the reviews on here, and i just wanted to clear this up for anybody else who was worried about testing through this company. Also when I called about a week back to confirm my test, (after All Star scheduled me in the completely wrong town) the lady on the phone was super nice and understanding with all my concerns and I’m thankful for that. This company is SO much more organized than All Star and very thorough with all information and all my concerns. If I could give 100 stars I would!!!!!

Negative experience: Garbage no type of compassion. Student was on list missed 1st start day bc of strep throat henceforth can’t be at school i’e couldn’t attend class, had dr note, !! Next day let her in bc she was REGISTERED and on list. Got ready to pay called office and was told no she had to register of the following month! Said some excuse of not having drivers?? Excuse you she was already listed so if she would have showed the day b4 you were going to put her out?? Wow garbage customer service is a joke to them!

Positive experience: It's easy as pie

Fantastic experience: So thankful for EZ way especially to JAKE, my daughter’s road test examiner. He was very professional and very patient and my daughter felt at ease right away and passed the test no problem. I would also like to thank Mr. Barnhardt for taking my daughter for her road test assessment. Thank you guys! I highly recommend this company!

Negative experience: Could not be more disappointed in this experience. The office staff let me pay in two payments and then harassed my daughter about a middle payment despite the fact I had given the date(before the end of class) when I would pay the balance. With two days left to go in class my daughter was kicked out of a class because her cell phone accidentally made a noise. She had uobti that point not even been given a Warning about the cell phone which was in her bag. Other kids had theirs laying out in the table. Since when does your first incident result in being kicked out. Especially when on the first day of class the instructor said that cell phone use would result In confiscation not eviction! The instructor ridiculed my child in front of the class and then proceeded to go outside while she waited to get picked up to further berate her and warn her not to “lie” to her parents about this incident. I will never use this company again and will actively warn other about this negative experience.

Fantastic experience: Jason did a great job as our driving test instructor. He was professional and thorough.

Negative experience: Instructor gave wrong hours we need so I’m not eligible for the segment 2 class. If I were you I’d go to sears.

Negative experience: The most unprofessional office staff I have ever had to deal with. Obnoxious, rude and very unhelpful. Would not recommend to anyone! After being told by the owner that they could schedule make up classes for my child and to call the office the next day. I did this and the office would not do anything to help.

Fantastic experience: I could pass driving test.Jake was an examiner for me. I’m japanese so I can’t hear well sometimes.. He was very kind and politeness while the test, though he is much younger than me. He also gave me some advices after the test. I was really happy with him.. Ez way driving test company has a best examine “Jake”!

Negative experience: I did not have a good experience with this company.

Negative experience: VERY UNPROFESSIONAL company, dont EVER go here. They will intentionally leave out pertinent information and penalize you later on, claiming they notified you over the phone. Overly expensive compared to other 3rd party testers and not worth your time.

Positive experience: Good company . Easy to work with .