
Integrity Driving School LLC, #1 Academy 4 U

Information about Integrity Driving School LLC, #1 Academy 4 U
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Police officers and school teachers training students of all ages to drive safely.
Driver license testing available 5 days a week.
Company wide driving safety evaluations and training available.
Our comment from DrivingSchools.Directory about Integrity Driving School LLC, #1 Academy 4 U:
Integrity Driving School LLC is dedicated to providing quality driver education in a supportive environment. Many students have praised their instructors, particularly Darren Church, who is known for his patience, humor, and dedication to making driving lessons enjoyable. Clients appreciate the friendly atmosphere and the flexible scheduling options available, which cater to the busy lives of students and their families.
Parents have expressed satisfaction with the thoroughness of the program, noting that their children not only learned to drive safely but also enjoyed the experience. A number of reviews highlight how students regained their confidence in driving thanks to the encouraging instructors.
While the majority of feedback is positive, there have been some concerns regarding customer service, with a few clients reporting rudeness from staff members and difficulties with rescheduling. The management has responded, showing a willingness to address such issues and improve the experience for future students.
Overall, Integrity Driving School is highly regarded, with many recommending it for those looking for a comprehensive and friendly driving education.
Integrity Driving School LLC, #1 Academy 4 U: Reviews
Fantastic experience: Daren best instructor for real, he’s funny and come up with names for you. Really good driving ed school!
Darrin is great! Our instructors do their best to teach students the best and safe way to drive. Thank you for the review, we appreciate it!
Negative experience: Staff is always rude, especially an older gentleman that does drives. He actually made my son not want to go back or drive again. I had 2 of my children attempt to do driving instruction through them, though both of them were discouraged from driving due to the experience there. Staff rude, dismissive, demeaning, and not all encouraging. Given the experience there, both my kids dropped out of the classes and decided to wait til they were 18 to drive. I personally believe driver's training needs to be done through the public school system and not privatized.
Hello, we are sorry to hear that. Are you referring to Integrity School in Washington state? We do not recognize your name in our system. There are two other schools out of Washington state with the Integrity name. If it was us. WE sincerely apologize if staff came across as rude. I would like to know when that was so I can understand and train. As far as the instructor I wish you would have told us. That old man is a public school instructor active in a high for the last 25 years. I will talk to him. If we knew your childrens names I could watch the video that all cars have and we store those video for several years. Again WE apologize but I would appreciate it if you came in and talk to us in person. 520 South 7th Street, Sunnyside, WA 98944
Fantastic experience: Just came from a driving test after so many people told me to go here because I had a horrible experience at 360 and I like to say I loved how friendly the instructor was.. now I see why people recommended you guys my instructor was super kind and helped me ease my nerves during the test, the instructions were clear and at the end showed me what can be improved on ..I had such a great experience although I didn’t pass i definitely will be coming again to do my retake with more confidence than before Thank you integrity. Definitely will recommend this place to many more. (Update! I passed my test next try thank you so much team!!! )
Thank you for your kind words! We are happy to hear you enjoyed your experience with us. We do our best to provide quality service to our customers! We appreciate you!
Fantastic experience: My oldest son attended this program and it was amazing! Now we have officially registered our Next son for his drivers ed through here aswell!
Awesome! We appreciate the review!
Negative experience: The driving school changed their location which did not show up on the Google maps. We were taken to their old location and thus we were late. They were completely unwilling to attempt to reschedule and initially refused a refund. The staff was quite rude and the owner was very cocky. We had to fill out a form to get a refund. We won’t be back after the way we treated. Businesses are supposed to put the customer first, and this was not the case.
Brenda. First, I want to say thank you for putting your children thru drivers' education with us just a few years ago. We have changed our address on google when we moved in January. It was on Apple maps that needs updated, we have asked them to do so. When you filled out the request for refund it creates paper trail with proof of what's going where the money went. As for me being cocky? Your absolutely wrong I was being calm trying to counteract your stress. So I asked our Lord to bless you with peace (see the verse below).
I waited until 9:35am. When you hadn't showed or called I began helping written testers. When you arrived we couldn't schedule your daughter in for a drive because our schedule was booked all day. As for the refund, I gave you a refund after getting a piece of paper that we use for a "paper trail" in case we are ever audited. I am sorry you were late but we cannot fit you in the same day when our schedule is full. By noon my skill test examiner left for Goldendale for testing there and I was doing written testing (one was waiting for us to finish at the counter). And as I said before I meant it because you truly seemed unable to comprehend my schedule was full (you were stressed)... NUMBERS 6:24
"May the Lord bless you and keep you. Lord make his face shine upon you, and be gracious to you; the Lord lift up His countenance upon you, and give you peace" I truly seek peace for everyone.
Fantastic experience: As someone who had reservations about getting to drive again and having a fear of driving on the road, the team at Integrity helped me ease back to it. They are patient, passionate and very helpful. They work with your schedule and give you confidence to driving again. A very special thanks to my instructor Matt Merfeld you truly have patience, and the owner Shane Mortensen thank you for getting me back on the road.
Thank you for leaving us such a wonderful review! Happy to hear that you enjoyed your experience. It is great that you gained your confidence back!
Fantastic experience: I took integrity driving classes last spring. My instructor was Darren Church. He isn't just an exceptional driving instructor, he's a mentor who imparts wisdom that goes beyond the road. From the first lesson, Darren's patience and expertise were evident. He taught me the ins and outs of driving with such clarity and precision that I felt confident behind the wheel in no time. Darren is one of those rare instructors who truly cares about his students. He doesn't just teach you to drive, he takes the time to understand you as a person. His approach is personalized, and he's incredibly supportive, both on and off the road. He celebrates your successes and helps you learn from your mistakes, making sure you feel valued and respected. Darren's commitment to his students' well-being is evident in every lesson. But what really sets Darren apart is how he seamlessly integrates life lessons into driving instruction. He shared insights that helped me navigate not just traffic, but life's challenges as well. Darren's guidance was invaluable, and it's something I'll carry with me always. I couldn't recommend him highly enough!
Thank you for taking the time to leave us such a kind review! We are happy to hear that you enjoyed your drivers ed experience and have become a confident driver. Darrin is a great instructor indeed; we are happy to have him on the team!
Fantastic experience: All of my kids received their driver education from Integrity Driving School. The staff was knowledgeable, they offered flexible driving schedules, and each of my kids passed the state test and met requirements to get their license. Thank you Integrity!
Thank you for taking the time to leave us a review, we appreciate your kind words! We do our best to provide quality service.
Fantastic experience: I LOVE YOU DARRIN ‼️‼️‼️THE BEST INSTRUCTOR EVER
WE LOVE DARRIN TOO!!! Thank you for taking the time to leave us a review, we greatly appreciate it!
Fantastic experience: Darrin was a good Instructor
Thank you for taking the time to leave us a review, we greatly appreciate it! Darrin surely is great!
Negative experience: They don’t help their students on getting prepared for the test to get their license waste of money call them many times no answer the instructors always “busy “ don’t waste your time or money with them worse customer service Edit 9/25/2023 He’s doesn’t have any disabilities plus you guys only gave him one chance I called many times no one help and my husband went to talk to someone in the office with no luck the worst customer service !!! We paid for nothing You are not professional at all But when we paid you gladly got our money
Hello Teresa. Reading your review you say we don't prepare the student for their state license test. I think you will be surprised as I write it out here. After you read this, I'd really like to talk with to discuss any possible issues your child has when taking tests.
The Washington state driver guide book is the sole information on the state license tests. To prepare we have assigned the Reading of the book from cover to cover completed in the 5 week course. Each week we review what was to be read by students as homework. We ask each student questions from the book and we make each student look up answers.
So we assign the Reading, we review 3 times in class, and we ask questions. I also incourage students to hilight and underline anything they want me to help with. I don't think I can do anymore. Do you have suggestions?
85% of our graduating students pass within 2 attempts ( and those 2 attempts are included with tuition).
If a student has disabilities we need to be informed before the test and we will do all we can to accommodate. Again, I personally appreciate when parents and customer s make appointments to come and talk with me. We really do all we can to help.
May you be blessed by God and walk with Jesus.
Kindly
Shane Mortensen
Negative experience: I thought this place was good at first, but then it wasn't the third time coming here. I failed my first knowledge test here and then passed my second time, they don't tell me the scores from the second one I passed. I recently took my skills test and before starting the instructor told me to ask any questions if I wanted to know something or figure out if I am doing it right. I asked multiple questions and was ignored and told they could not answer my questions. I asked questions to see my knowledge and safety was right. When I asked a question, they ignored me and I did what I thought could be right and they immediately failed me. They are not specific about any turns and tell you to turn not even enough time to put signal on or stop correctly. They say turn to the next corner, but the next corner is either a dead end or a parking lot. They aren't really good at explaining things either. I would not recommend to do skills tests here or knowledge tests. I thought it was a welcoming place but after the first times the ladies in the front, have a bad attitude and seem snarky and I witness it the same for other people. They deleted my other review, I don't know why. Try aother place!!
Malissa- my calendar shows a Melissa in February. But no last name of Classy. I truly want to help people, fix isdues, and communicate with customers. Unfortunately google reviews dont allow two way communication. Please call or stop in all drives are recorded for quality. I would like to review it with you. So please give me your real name. There was no Malissa on a drive test in Sunnyside, Washington
Fantastic experience: Just finished drivers ed about a week ago. I was pretty anxious about my drives but having Darrin Church as my teacher and instructor made me feel more comfortable and more confident with my knowledge and experience with driving. He’s pretty chill and funny. Thank you for being my instructor Darrin :)
Thank you for taking the time to leave us a review! We appreciate it. Happy to hear you enjoyed your drivers ed experience!
Fantastic experience: Really good instructors and especially Mr. Darren Church he only did 2 of my drives but made me feel comfortable and less anxious. Really good instructor will miss him.
So awesome to hear. Thank you
Fantastic experience: Really great driving school! Instructors and staff were very friendly, and as long as you apply yourself, Integrity gives you all the resources you need to pass. Mr. Darrin Church is an awesome instructor and a great guy; he genuinely wants his students to succeed. The drives and classes with Darrin were very comfortable and actually fun! Thank you, Integrity!
Fantastic experience: Great driving school! Everyone is very friendly, and are happy to answer any questions you have. The drives with Darrin Church were enjoyable and not stressful at all. Mr. Church is a funny and solid driving instructor! I had a great experience with Integrity. Highly recommend Integrity Driving School!
Thank you for the awesome review and kind words! We appreciate you taking the time to leave us a review.
Fantastic experience: Darren Church is the nicest and chillest person, classes were fun with him. I shouldve failed class to have him again
Thank you. That's awesome!
Negative experience: When I called to do the driving test, I asked if I could do it in Spanish and they said yes. I arrived at the appointment and the person who accompanied me does not speak Spanish. and the person who is at the reception honestly does not have kindness to attend.
Miguel, im out of state. Please text the office number, im wanting to talk to you. Please.
Shane
Fantastic experience: The staff have good attitudes and are great at teaching, I've seen great improvement in my driving skills due to them so thanks.
Thank you Jesus! We appreciate the feedback! Happy driving! :)
Fantastic experience: What ever you are paying Darrin it's not enough. Give him a raise he is 100% the best person to do a drive with.
Awesome. Thank you
Fantastic experience: My grandson just completed Driver's Ed at Integrity and it was a great experience. The classes went smoothly for him and the drive instructors he had were awesome. They were fun so they made the drives a lot less stressful. I would completely recommend Integrity.
Wow! Thank you
Fantastic experience: If you ever need a great drive Darrin is the best man for the job!
Thanks so much. This is awesome to hear.
Negative experience: Do not recommend.
After serving 3500 customers in 2023. It's sad to see such a rating on Google. Especially when we have no idea who you are or how we upset you. I apologize if we upset you. If ever you have a moment,
Please, take enough time to stop by and talk with us. We would be more than happy to meet you and hear your opinion. And hopefully resolve the issue.
Negative experience: Shane the owner has TERRIBLE customer service!! Yells out parents of students when they have a problem with him rescheduling for no reason other than being unorganized! Extremely unprofessional and even cussed in front of kids while yelling at parents! Shane should NOT work in customer service what so ever! Do yourself a favor and don’t put you kid in driving school here! If he freaks out like that on parents imagine how he treats the kids! And to your response Shane, my other reviews have nothing to do with the situation at hand, just shows how immature you are. Also you still did cuss whether the parent cussed as well or not you are in a place representing a business and should be able to control yourself no matter how a customer speaks to you it’s called customer service and being and adult you should look it up! Thanks for proving my point by your arrogant response.
You should come in and talk to me. I'm still glad to see the student complete the course. Really wish you would come and talk.
Fantastic experience: They've done a great job with students and very calm. Congrats to all of them for the hard and scary at times work they do. Well done Integrity driving school!
Thank you.
Negative experience: Lost our files
Keri - This is Shane Mortensen of Integrity Driving School. You've got the wrong school. Contact me please.
Negative experience: I feel this place is a scam, they try to find things to fail you, so you can keep coming wasting your money. they will fail you when you cross the intersection and light turns yellow impossible for you to stop, then they twist their head up on the windshield to see if it turns red, wich we was already crossed, but failed the person. the dnv needs to return to doing these tests, these driving school are scammers beware. they need to be looked at.
Negative experience: Does not recommend! According to them “driving school is more important than school.” They did not want to refund my money or donate it to another student because it was “an inconvenience.”
Alicia,
After your husband moved your child into 3 different class times, that means we reserved your seat 3 times for three seperate class sessions. Each time was school but a sport (according to your husband). After you signed the agreement of no refund and trying to accommodate you 3 times, I'm sorry we couldn't do anymore.
Negative experience: Instructor was very rude and apathetic. I’ve had problems with the other staff as well who feel the compulsion to be as demeaning as possible. Not to mention the high prices. I wouldn’t recommend supporting this business on a moral or financial level. Learning to drive is stressful enough. Please spend your money and more importantly your time elsewhere.
Well Vance, it really does hurt to see such low ratings. Especially with people such as yourself who don't even talk to us.
Shane Mortensen, L.E. Retired
Integrity Driving School
Positive experience: Excellent driving school one of the best ones I ever known my son got his driver's here the driving instructor was very helpful and kind person I would recommend this school to anyone
Thank you for taking the time to leave us a kind review, we appreciate it! We are happy to hear you had a good experience with us.
Positive experience: I took the 4 hour defense driving class and the instructor was real good at teaching the class
Thank you for taking the time to leave us a review, we greatly appreciate it!
Fantastic experience: Awesome
Fantastic experience: Ten
Negative experience: Poor service, Basically giving away your $
We apologize that you felt the service was poor. We definitely want all of our clients to be successful towards obtaining their driver's license, so we suggest reading or review the driver guide available at dept. of licensing to better your chances of a passing score on your 3rd attempt. Good luck!
Negative experience: They have taken my money and have failed me I have never failed a written test have always with 95 percentage
Fantastic experience: Solid driving school. Takes driving very serious.
Thank you for taking the time to leave us a review, we greatly appreciate it!
Fantastic experience: Got my license through a different local school, it took 6 months and was a big hassle all the way through. Took my younger sister to get her license here at Integrity and took way less then half of the time with no stress. All of the instructors were very helpful and flexible.
Thank you for taking the time to leave us a review, we greatly appreciate it. We are happy to help!
Fantastic experience: Awesome place very help-full. My daughter took the course here and she loved it. Course was completed in a short period compared to other places around here.
Thank you for taking the time to leave us a review, we greatly appreciate it!
Fantastic experience: En realidad este escuela es la más fantástica que yo ha asistió. I would for sure recommend this school. The staffing and the family who own this business are the most kindest people you’ll ever meet. Would highly recommended coming here!
Thank you for taking the time to leave us a review, we greatly appreciate it!
Fantastic experience: Everything was clearly explained and the staff was always helpful. The drives were not stressful thanks to the relaxed atmosphere. Great school with great people!
Thank you for taking the time to leave us a review, we greatly appreciate it!
Fantastic experience: Best driving school in the valley! Love the class, staff, and cars!
Thank you for taking the time to leave us a review, we greatly appreciate it!
Fantastic experience: I took my Drivers Ed course here at Integrity. I have nothing negative to say, the instructors are very knowledgeable, I really enjoyed the friendly atmosphere and flexible hours which they taught the class. I had the flexibility to go either in the morning before school or after school. This was great because I was involved in sports after school. The owner is a great Man. On a final note this driving school is the best in town. The instructors, staff, cars and the clean facility deserves no less than a 5 star.
Thank you for taking the time to leave us a review! We appreciate it and we are happy to hear that. We do our best!
Fantastic experience: Great school! Loved the flexibility of class times and very professional instructors. I would definitely recommend Integrity Driving School! Awesome place to learn.
Thank you for taking the time to leave us a review, we greatly appreciate it!
Fantastic experience: Amazing! 360 Driving School did not make me feel engaged in my classes. Integrity went above and beyond helping me perfect my skills! Thank you so much
Thank you for taking the time to leave us a review, we greatly appreciate it!
Fantastic experience: Great school. Extremely good teachers that know and have the experience to teach you or your kid how to drive safely.
Thank you for taking the time to leave us a review, we greatly appreciate it!
Fantastic experience: Puts time and effort into helping students and parents out whom are willing to accept it.
Thank you for taking the time to leave us a review, we greatly appreciate it!
Fantastic experience: Staff is always friendly!! Definitely would recommend this place to everyone I know
Thank you for taking the time to leave us a review, we greatly appreciate it!
Negative experience: Lack of information the day you walk in to schedule a drive, also making you pay the complete fee ahead of time. They will not give you your money back. I paid 45$ for something I didn’t do. GO TO 360 DRIVING SCHOOL!
Eric you paid for a drive test in which you could not show proof of insurance. I allowed you to reschedule at no fee. You reschedule and then tested another area. I am sorry you did not understand rules. I was supposed to charge you to reschedule and I didn't.
Negative experience: Vickie is very rude and needs to be fired. Not acceptable taking students money and not helping them get threw the program. 0 stars
Do not forget the rules. You can retake the test that you failed but you did not take it within the 7 contiguous days as required by Washington Dept Of Licensing.
Negative experience: Horrible place.
Positive experience: The staff is understanding and willing to help.
Thank you for taking the time to leave us a review, we greatly appreciate it!
Fantastic experience: My daughter took her Driving Classes here, and they were excellent! I would definitely recommend them.
Thank you for taking the time to leave us a review, we greatly appreciate it!
Negative experience: First, the instructor for motorcycle safety was unfamiliar with the classroom equipment and wasted several hours of classroom time. The class was taught in English and Spanish simultaneously, which was distracting. The practical day ended up being nearly ten hours. Two students dropped bikes, and there was no safety report completed. The bikes were inconsistent and lacked basic safety equipment including mirrors. Several of the bikes had mechanical problems which were brought to the instructors attention repeatedly and it was not addressed. The instructors unsafe behavior, to include not wearing a helmet, had to be addressed by the students. They had insufficient personnel to monitor students and to reset the course in a timely and effective manner. This lead to absolutely increased danger to the students. This again was brought up to the instructor, who waved off multiple student concerns. I was told I would be contacted by Integrity to address my concerns and, now a month later, this still has not happened. This course would have likely been shut down had a state observer been present. I would STRONGLY DISCOURAGE attending their training.
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